1. Home
  2. Cruise Destinations
  3. Canary Islands Cruises
  4. Canary Islands Cruise Reviews

104 Canary Islands Romantic Cruise Reviews

The embarkation process was smooth and well organised with our bags labelled with our cabin number at the airport check-in. After collecting the cases at the airport we didn't see them again until later that day outside our room ... Read More
The embarkation process was smooth and well organised with our bags labelled with our cabin number at the airport check-in. After collecting the cases at the airport we didn't see them again until later that day outside our room (although not at the same time). The process of registering for a passenger card, checks with the nurse and photographs sounded laborious when reading the briefing card en-route to the port but it was a continuous line and took no more than 10 minutes to be heading to the ship. There are security checks when boarding the ship which tended to be the only cause for queuing as people removed belts, etc again. We were pleasantly surprised with our room which was centre aft (the back) with a large balcony with 2 sunbeds, a table and 2 chairs and room to spare. The bed was a large comfortable double with fresh sheets each day. We also had a sofa bed and dressing table with plenty of mirrors. There was ample storage with a variety of draws, shelves and hanging space. The bathroom was a decent size with a powerful shower (nylon curtain). There is fridge in the room with a minibar although the prices were steep especially when on an all inclusive cruise. Even bottled water was chargeable although there was an empty carafe which you could refill from a water fountain mid-ship (a fair walk from our cabin at the back). Room service was twice a day with an almost over-attentive cabin service cleaning the room each morning and returning each evening to turn your bed down, deliver a chocolate and cruise news with the following days itinerary. There is an app for smart phone available throughout the ship which you just have to connect to the ship Wi-Fi for and it defaults to it at no charge. On this you can view your on-board account with live information (even no-charge transactions appear - if you are going to be charged for anything you will be asked to sign - if they just scan your card it is free). You can also book tables at the A La Carte restaurants and having done this as soon as we got on board had a full choice of dates and times. It's also useful to see a full day's timetable of activities and where they are (the list reduces as the day goes on so it only has whats coming up - we found that acts were performing in addition to these times too). It would have been useful to have deck plans available to view but to find your way around you had to view the maps at the lift lobbies on each floor. Free Wi-Fi (without any registration) was usually available at the ports too if you didn't want to pay for the Tui one. For dining we tended to stick to the Islands self-service which had very good quality food and we never struggled to find a table. We booked the Surf & Turf for one night and found it to be very good in terms of service and food quality. We never bothered with 47 or 47 Gallery as we heard that there were always queues and service was slow. Breakfast was good apart from the hot drink stations where the coffee, apart from being very strong, was frequently empty and temporary large flasks of hot water and coffee put out. In contrary the paid for Coffee Port served very good coffee throughout the day but at additional charges to AI - I wonder why the free coffee was so bad?? The entertainment was varied and in the evening there was usually something happening wherever you pass through. Towards the end of the week the Trio groups repertoire was repeating itself however they were always playing somewhere filling in for the other entertainers and very hardworking. We watched a guest comedian one one evening who was quite good but overall it felt a little like Butlins at sea. There was a "dress to impress" night on Sunday when some men wore dinner suits but you weren't stopped from going anywhere without one. On most nights everyone wore smart dress with only a few people on board who couldn't be bothered making any effort. We booked two excursions; a Jeep Safari in Morocco (8hrs) and Fire Mountain (4hrs) in Lanzarote and found both to be good value. After what we heard about trips to the markets and independent venturing in Morocco we opted for a full day guided Jeep Safari. It was very good seeing a lot of Morocco that wasn't on the tourist trail and the traditional tagine lunch was excellent. Be prepared for a white knuckle journey though and that's on the roads not off them! It felt like we were taking part in wacky races at times and don't be surprised to witness accidents on your journey as pedestrians, mopeds/bikes, donkeys and motor vehicles mix with no apparent right of way. The trip up Fire Mountain included a camel ride which was well organised and great fun and the trip around the national park was spectacular. PORTS: Santa Cruz in Tenerife is a busy commercial port and we didn't have time to visit the town. Las Palmas in Gran Canaria is right in the town centre and there is a 3km long beach 10 minutes away reached by walking through the town. Not particularly touristy but a reasonably nice place to walk about in. Santa Cruz in Las Palmas is right in the town centre and a lovely walk along the main shopping street can be had with a few nice bars along the way. There was a local market on by the port when we arrived on Sunday. Not a big place but nice and there is also a beach fronting the castle (loosly termed) about 10 minutes from the boat. Funchal in Madeira is a beautiful place. The town is immediately next to the ship but you get a lot of hassle from taxi drivers and tour guides when walking in. We walked through the main streets to the cable cars (11E each) and then took the toboggan down (30E for 2) and then walked back down to the town centre. Be prepared for the weather because whilst sunny in town it was raining at the top of the cable car run. The walk back is straight forward along one road for 20 minutes but it is very steep. The market near the cable car station is very worthwhile visiting. Agadir in Morocco is just a commercial port with no cruise facilities at all and we struggled to get the gangway on and off (the crew said that happened the week before too). Difficult to walk anywhere from the ship so take a taxi or book a trip. Arrecife in Lanzarote has a good commercial centre on the quayside leading to a beautiful lagoon with fishing boats and a few bars which is very easy to walk to if the ship docks on the south pier however if it docks on the north pier it is a short bus or taxi ride around. Read Less
Sail Date October 2017
Enjoyed the cruise but it was interesting that even though I was on the same ship in April 2017 with the same captain at the helm, I noticed some changes and not all of them for the better. But it was still an enjoyable cruise with ... Read More
Enjoyed the cruise but it was interesting that even though I was on the same ship in April 2017 with the same captain at the helm, I noticed some changes and not all of them for the better. But it was still an enjoyable cruise with interesting ports and itinerary of sufficient sea days. One main complaint is ...insufficient time at the ports, specially Lanzarote. We went with Concierge Class cabin. Our first cabin was 2145 on deck 12. That cabin is just below one of the bars or cafe or kitchen as we were kept awake all through the night with loud noises such as moving furniture, banging, closing doors, etc. Later we moved to cabin 9255 which was perfect both in size and location. Both the embarkation and disembarkation went very smoothly. We were at the port by 11.30am and onboard by 11.45am! Now that is efficient service from the staff. We ate lunch at the Moonlight Sonata restaurant and settled in our cabin at 1pm. The sail-away was a lot of fun. We went with fixed dining at 6pm in Moonlight Sonata and had 3 other couples as table mates, all in the same age group but from different countries, so it made for interesting dinner conversations. The food was good, but as my husband noted, he preferred the choice at the OceanView cafe for dinner. The table waiter was very informative and made some good recommendations. We didn't purchase the 'drink package' as it would not be worth it for us. We did purchase a bottle of white wine and paid $52 for it....but it lasted for 7 of the 10 days of the cruise. The Eclipse is a beautiful ship and I definitely cannot say anything negative about the public areas, always kept clean. The Grand Foyer is bright and the library is bright and relaxing. The service from the Concierge desk manager was superb. I really liked that he was there to welcome every Concierge class traveller at embarkation and introduce himself. Very nice touch. Our cabin attendant was superb as well. Always smiling and happy and paid attention to every detail. In fact he would anticipate what we would require. Entertainment was great. We didn't go for every show but the ones we saw were all great. We specifically chose this cruise because it was going to 3 of the Canary Islands, one of which included Gran Canaria. All great ports. We only did one of the tours offered by the ship...the moonscape hike in Lanzarote....absolutely loved it. The guide was very informative and the scenery breath-taking. Overall, this cruise was very relaxing, interesting and enjoyable. Read Less
Sail Date October 2017
Embarkation was chaos. Queued for two hours in the sun, due to authorities who had one scanner and one lady checker. Need more scanning machines. Bar service on board needs improving, waited 25 minutes for drinks in the Atrium Bar, and ... Read More
Embarkation was chaos. Queued for two hours in the sun, due to authorities who had one scanner and one lady checker. Need more scanning machines. Bar service on board needs improving, waited 25 minutes for drinks in the Atrium Bar, and the same in other bars. Phillopenos very friendly and efficient service on pools decks good, they know the job inside out, but Eastern Europeans never have a smile on their faces and no chat, not really interested, and take ages, maybe they are not trained. Cocktail of the day had a supplement - why? Islanders restaurant excellent food very good with loads of choice. Italian restaurant good. Gallery 47 restaurant not so good. Food and portions have been dramatically reduced. The Dream you got a good choice with 5 courses, Discovery 3 course. No wine waiters either, lucky if you got your glass refilled. Dream wine waiter refilled all the time. Steak was tough, as was the lamb. Our orders were wrong couple of nights with coffee arriving before desserts! Entertainment was average or below, the only talented people were the saxophonist Vernal Oruga, brilliant, and Daniella Beck. Dont do the hop on bus at LasPalmas waste of money like driving round the streets in London. No Captains Gala night, now dress to impress, which many people didnt. Some wore vests, shorts and trainers, should not be. Slippery slope downhill, traditions will be lost. Very sad. On the plus side ship was very nice, and the balcony cabin excellent, was always kept clean. Ship seemed to be very wobbly and unstable compared to others. Thompsons need to get their act together and make vast improvements. May not return on the Discovery. Time to try another cruise line maybe? Seeing as this is their flagship expected more and was disappointed. Read Less
Sail Date September 2017
This was our second P&O cruise having previously sailed on Oceana. We have also sailed with Thomson and Celebrity. Embarkation was well organized: we had been allocated a time of 3pm but arrived two hours earlier as the traffic was ... Read More
This was our second P&O cruise having previously sailed on Oceana. We have also sailed with Thomson and Celebrity. Embarkation was well organized: we had been allocated a time of 3pm but arrived two hours earlier as the traffic was light. We were given a card and we settled down expecting a long wait. However, 30 minutes later we had boarded and were in our cabin. First impressions were mixed. The cabin is a reasonable size (we had C314, a balcony cabin on the port side, floor 10) but the so-called bathroom was a disappointment. It has a total area that is about the size of a phone box and this includes the shower, which had a rather dirty plastic shower curtain. Interestingly, this was replaced on the day we were disembarking! The room needs refurbishing; the carpet looked dirty and the whole room just looked run down. There is plenty of hanging space for clothes but apart from the bedside tables, no drawers. The balcony was a good size though, roughly 2.5 by 3.0 meters I would guess. We were freedom dining in the Cinnamon restaurant and I have to say that the food was as good as any I have had on a cruise. It perhaps lacked the finesse of Celebrity and endless green beans got a little repetitive but overall the food was very good. The buffet was awful as they usually are in my experience, just a fight every day to find a table at breakfast, which was the only meal we ate in there. We didn’t try any of the specialty restaurants, as the food was more than satisfactory in Cinnamon. This was in spite of constantly being given the hard sell everyday by the staff. The entertainment was excellent. The Headliners theatre group was superb, as were the Ventura entertainment team. However, it was a bit like a holiday camp up on the pool decks were you are bombarded by constant noise. Talking of the pools, we didn’t venture in, as they were full of children, including the so-called adult only pool. Also, children were constantly occupying the Jacuzzis, in spite of notices prominently displayed saying that under 16s were no allowed. This was the only time children were, for us, a problem. Apparently there were 740 children on board but they all seemed well behaved and there were no problems as far as I know. As for the rest of the ship, well, it is in need of a full refurbishment. The public areas are decidedly tacky and mostly very dark. It could be a lovely ship and probably was many years ago but it looks and feels very dated now. The itinerary was what we had signed up for so no real complaints. This was Madeira, La Palma, Gran Canaria, Lanzarote, Lisbon, Vigo and back to Southampton. My only grouch was that it took 3 long days to get to Madeira, an extra port could have been included to break this up. We heard a lot of people complaining about this. Many, many people removed or reduced their gratuities. We spoke to a lot of people over the 12 days and apart from one couple, everyone else had asked for gratuities to be removed. My only comment would be that within 2 hours of embarkation, I had been charged the full £144 in advance for service I had yet to receive. Service throughout the ship was on the whole efficient and cheerful although we did encounter some surly attitudes from some staff members but they were the minority. Finally, disembarkation was very well organized and we were able to leave the ship without a long wait or encountering any hassle. So all in all, an enjoyable cruise with some reservations regarding the décor and general state of the ship. I will cruise with P&O again, but not necessarily on Ventura. Read Less
Sail Date July 2017
I was looking for a holiday to celebrate my 60th Birthday and I was not disappointed. The Ship is wonderfully maintained by very hardworking crew. The cabin crew kept our cabin 918 clean and well maintained and were on call at any ... Read More
I was looking for a holiday to celebrate my 60th Birthday and I was not disappointed. The Ship is wonderfully maintained by very hardworking crew. The cabin crew kept our cabin 918 clean and well maintained and were on call at any time. It had a bow window and another window lovely and light, settee, coffee table, walk in wardrobe and on suite bath/shower with Elemis shower, shampoo and body lotions. Fresh fruit daily, Bed straightened and linen changed regularly, Evening include the bed turned down and chocolates on the pillows. Tea & Coffee facility in room all supplied with milk and sugar/sweetners. On Deck 9 only drawback was the noise on the first night -party night and early morning when you could hear the tables and chairs/lounges being pulled across the deck. Price to pay for being close to the Pool & Buffet deck. There is 2 seated restaurants, great food and entertainment from the singing waiters, 2 Buffet restaurants on deck 10, full english breakfast, continental,breakfast including ham and cheese, Cereals and fruits, also a Egg station for freshly made omelettes/or egg dishes and another for fresh pancakes and waffles. Full selection for Lunch & Dinner which changed daily included curries, pasta dishes, rice , fries and veg and an extra selection which could be wok cooked dishes or carved meat. You never need to go hungry, something even for my picky husband-plain dishes. Also you have the Bistro extra payment of approx £19.95 very special. you can is the seated restaurants pay extra for T Bone steak(£12.95) lovely. The Entertainment is brilliant with two main shows nightly - fantastic singers and dancers everyone puts in 100%. Africa show needs to be seen and their own group Mussik unlimited are full of life and wonderful voices. You can see them individually playing, guitars, pianos or singing at the many different venues onboard. Deck 9 has the quietest bar which has a piano easily accessible from our cabin. The SANA SPA needs to be visited as it a peaceful oasis with hairdressing and body(massages)- hot stones was fantastic. You can book a jacuzzi for a really indulgent treat. It was a treat after being out and about on the excursions, very relaxing. You can also book a photo shoot from the staff who take the photos as you join the cruise and in restaurants and excursions. Great for those on honeymoons or celebrating something special. The excursions have very informed guides and are fascinating to see the various islands, We enjoyed Madeira Cable car and botanical gardens, Fire mountain and Catamaran trips. Ports had plenty of ways to see the islands from Tuxzi's, taxis and buses- just visit the destination desk near reception. If you are celebrating you can book some special things at the celebrations desk. The Newspaper also has announcements and information on the ports. Timings for all the shows, arrivals in port and departures, times for food and bar opening times Read Less
Sail Date March 2017
This is our second Cruise (first was with Costa) and overall we loved The Majesty. She's an old girl, and as long as you don't expect Royal Caribbean Standards for a Thomson price, you won't be disappointed. We had ... Read More
This is our second Cruise (first was with Costa) and overall we loved The Majesty. She's an old girl, and as long as you don't expect Royal Caribbean Standards for a Thomson price, you won't be disappointed. We had done our research before leaving as we had read many negative reviews, so we knew we had to pay $15 for a safe, and we also knew the cabins were going to be small - but knowing this before you leave makes all the difference. Embarkation was very smooth, we were told it may take up to 3 hours to get cases to the cabins, but we were met on the boat as soon as we boarded to be taken to our cabin, and the cases were already there. The Majesty herself is a beautiful old boat and we loved her charm. There are places where you can see she may be a bit dated, but we liked her feeling like a ship, not like a big shopping centre atrium. Two things struck us the most - the first was how spotlessly clean the ship was kept - staff were continuously cleaning, and they were the most friendly cleaning staff I've ever come across. The second was the staff in general - they were excellent. We enjoyed the food on board - eating mainly in the self serve restaurant as we are quite casual eaters most of the time. The food was plentiful and varied, and we always found it hot and of a good standard - we never went hungry. We did eat in the restaurants twice, and the food and staff there were also very good. It would be nice if there could be themed restaurants (ie Chinese, steakhouse etc) even if it did incur an additional charge like The Bistro - it would give a bit more choice, but there is only so much room on the Majesty so I doubt that could happen. It would be nice if there could be an area in the buffet which is 'Port Themed' so that you could get a taste of your next destination. Just an idea Thomson, in case you read this...! We had bought the drinks package for £10 pppd, and that was very good value. My only bugbear was if you wanted a frozen cocktail you had to pay a surcharge, but that was only £1 per time, so hardly extortionate. Coffee in the coffee shop was also included in the package. We're not really ones for stage shows so we didn't see anything in the Jubilee Lounge, but there was something on each night if that's your thing. We spent most nights up in the Observatory Lounge listening to LM sing with his guitar. He is a very talented man, who we never grew tired of listening too. There is a fab guy who plays piano in the Rendezvous lounge also. We did 3 Excursions - Madeira, Agadir and Lanzarote. The Madeira Mountains tour was fantastic and the guide was very knowledgeable and funny - it was well worth the money. When the tour finished at lunchtime, we went into Funchal on foot and had lunch at the seafront, then made our own way to the cable car and took it to the top and came down in the wicker baskets - our favourite day! :) The Agadir tour was just the Kasbah, the Mohammed V Mosque and the waterfront, but that wasn't really up to much unfortunately. The Kasbah was an old ruin that has just been left and vandalised, where every man and his camel is trying to get you to buy something as soon as you get off the bus. The Mosque we could only stand outside and look at, and the waterfront although very nice, could be anywhere. The Lanzarote tour to Timanfaya (Fire Mountain) we would also recommend. Amazing place unlike anywhere else we've ever seen, and then we had a camel ride and the tour stopped in a Bodega on the way back. Good value. The staff on the ship were all exemplary - we didn't come across anyone less than helpful and friendly. The bar staff on deck and inside come round constantly to see if you need a drink, and tips were never expected or given. Speaking of which, a big thing with a Thomson Cruise is you aren't hit with a surcharge at the end of it, like you are with all other cruises. When we finished our first cruise with Costa we weren't aware of this and had a bill for $170 each for tips and gratuities. This does not happen with Thomson. If you want to give a tip (as we did to certain staff) that's your choice, but its not demanded as it is with other cruise lines. On our last day, we had to be out of our cabin by 10am but our flights weren't until 6pm - but our cases were taken the night before and hand luggage was securely stowed in the ship - so we could still relax and explore Gran Canaria. Then we came back to the ship for lunch, as food and drinks were still included until the bus left for the airport. On the whole an enjoyable experience, we will definitely use Thomson again. All I would recommend is that you spend an evening doing some research before you book any holiday so you know what to expect, then you won't be disappointed. We would give The Majesty an 8 out of 10. Read Less
Sail Date March 2017
Looking for a new way to take our holiday, we decided to try cruising. Using the many sites dedicated to providing all the information anyone could ever need about the subject, we found a suitable Itinerary on Thomson’s Majesty. The ... Read More
Looking for a new way to take our holiday, we decided to try cruising. Using the many sites dedicated to providing all the information anyone could ever need about the subject, we found a suitable Itinerary on Thomson’s Majesty. The cruise is called the Colourful Coasts, and, as we wanted to revisit the site of our honeymoon, Madeira, whilst seeing more of the islands that go to make up the Canaries, another location we had long wanted to visit, fully met the bill. With good weather forecast for the week in mid-march, we flew from Gatwick to Tenerife, a 5 hour flight due to the French air traffic control strike. On the way back, although we left almost an hour late, heavy tail wins meant we arrived on time at a very cold Gatwick, where we then had to wait for coaches to arrive to take us to the Terminal. We estimated that we spent an extra 2 – 3 hours travelling to and from Tenerife. On first impressions, and forewarned from the many reviews we read, the ship looked slightly past it’s best, with at least 2 other previous names visible on its proud bows. Immediately, though, it was obvious that a) the ship was continually cleaned and painted, with cabin widows being washed dialy and b) hygiene was paramount. In fact the number of times we saw cabin staff cleaning the main stair rails almost matched the large number of alcohol hand dispensers that are placed at all the requisite locations to protect the guest from the dread norovirus. The boat initially seems very large, with many narrow corridors and effectively 7 floors, accessible through 3 main staircases and lifts causing us some confusion as to where to find food, drinks and entertainment, but by the 3rd day we had a good mental map of the layout. Food was plentiful and especially good in the Bistro. If you are lucky enough to be celebrating a special date, then let them know and look out for one of the best “Staff” bands we have had the honour to serenaded by. The buffet food provided throughout the day is acceptable and offers some variation day to day. We did find however, that the Chef’s stations, where food was prepared freshly as you waited, provided a much better alternative and I would recommend the omelettes. Oh yes, and the scones; surprisingly, I had the best scones I have ever had as part of the afternoon tea offering. The waiter service restaurants provide a good quality meal, with some variation on the menu. It is restricted for none meat eaters and some improvisation was required; though the waiters and kitchen where always happy to oblige. One of the main memories from our trip were the happy, smiling, competent waiters that made dining always fun and very enjoyable. These restaurants offer a Share or No share option, with sharing meaning that you could sit with 2 to 6 other passengers. The No share option meant that you had a wait sometimes for a table, which were not always in the best position. As we made the best of all the available excursions organised before sailing, we were tucked up in the very comfortable beds long before the main entertainment got underway. If the promised entertainment is one of your main reasons for going on a cruise, please check out the reviews elsewhere to see what others think of it. We found that the Royal Observatory was always a quiet oasis from the hurly burly of the pool and upper decks; both of which were usually packed due to the mostly fantastic sunny weather. In the evening, the entertainment in this bar was quiet and suited to a relaxing cocktail (a different special every day) before turning in. The Cabin was small, with the ensuite even smaller. The maids look after the rooms as well as any good hotel. The shower is hot and powerful. The toilets take a little getting used to and in our case became a little temperamental at one point. The ship’s plumbers resolved the problems quickly, though reception needed a couple of reminders on one occasion. A few other points to note (some specific to when we sailed) Cell phones are usable pretty much all the time, but check the charges carefully, As with shares, ships can go up and down, a lot, as we found during a 24 hour storm, so take suitable anti seasickness medicines. It is said that if you are susceptible, then getting a cabin near the centre of the boat and on a lower deck may reduce the amount of movement during these rough passages, The itinerary can change at short notice, in our case the storm meant that the sail to the African port was cancelled, giving everyone an extra day in Madeira (no bad thing) Internet access is available on the boat in some locations but not cheap, again check charges. A number of the ports had free wifi available in the embarkation halls, as do a lot of the bars in the towns visited, The guides on the three excursions we took where all local, spoke good English and were extremely knowledgeable about their respective islands, often bringing a very different historical view with some good humour thrown in, There are very few bars showing British sports within walking distance of the ports, we found TripAdvisor invaluable in helping us find somewhere to watch the 6 nations games, If you are lucky you will see dolphins and wandering seabirds from the ship as it sails, keep an eye out over the front of the boat. Read Less
Sail Date March 2017
This was my wife and my first ever cruise where if this was to go by may have put us off forever. The plus points were that places we visited were lovely, the staff were friendly and cleaning staff tried to keep the boat clean. Now ... Read More
This was my wife and my first ever cruise where if this was to go by may have put us off forever. The plus points were that places we visited were lovely, the staff were friendly and cleaning staff tried to keep the boat clean. Now the negatives which I put into sections:- The boat. Not known at booking this ship is well past its active life and should have been retired years ago. From when you board it is a throw back to the 1980's with the decor and facilities showing their age with lack of repair. The main staircases for example may have been of Crome and glass but was all so heavily scratched there was no way the poor cleaners could ever get a shine. There were worn unrepaired carpets and the interior lift doors were scratched with graffiti making you feel as though you were in a car park lift. I do not want to labour this section but could go on as the ship was old outdated and poor throughout. Cabin We has chosen to upgrade to a larger outside cabin. Well this was worse than the public areas of the ship and have videos to prove it. The chest of draws were falling apart where the draws did not close, had large poorly filled holes in them and were heavily scratched. The carpet had come away and was frayed on all walls. The fridge was falling apart preventing the cupboard from closing. The ladder for the bunk style bed if you needed it was hanging from the wall and was not secured or able to be secured so kept coming loose in choppy water which was a H&S hazard. There were exposed electrical fitments and falling apart fitted radio. The very small shower had a rusted shower head, exposed rusted pipe work, poor repair patches to the shower walls and the soap/shower gel dispenser was hanging broken from the wall. If all of this wasn't bad enough every time you used the shower it would flood the bathroom floor. We reported our concerns to reception by was told the ship was full and nothing could be done so had to report this when we returned home as the ship has no formal Thompson rep! Drinks When I booked I was sold on the all inclusive promise by Thompson. Please be aware this is NOT the case. Only about 40% of the drinks menu is covered on the all inclusive with everything else including water, yes water having an extra charge. You are pestered by reception to buy an upgraded drinks package to "fully inclusive" for ONLY £75 each for 7 days and then also a further £75 for the wine upgrade of 5 bottles as they know the wine served is so terrible. So poor as being in an area where a good bottle of wine can be picked up for about 5 euros. Sailing The ship was due to sail to Agadir in Morocco but due to bad weather could not make it. Not a problem as I understand safety comes first however the notice of this was through a shaft note on our bed which we found when returning to the ship at 5pm that evening. There was no staff on hand to offer options or guidance as to help explore Madeira as they all took the opportunity to leave the ship and left you wondering whether a further walk around town was your only option. The other frustration was that apparently not making it to Agadir is a regular occurrence and was not worth paying the extra cost for this particular cruise due to this (information from other passengers who had only booked this on a cheap Last minute deal and sailed it before) I am not one to moan generally and especially about First Choice/Thompson as have been a loyal customer of theirs for many years however this experience has left me concerned about their downhill decline. I have tried to keep this as brief as possible but please do not use this boat if you want a decent cruise although can highly recommend the route as the islands are very beautiful Read Less
Sail Date March 2017
The ship was tired but maintained character that you will not find on the large newer ships, dining was great with standards matching many others and strive that was better than we had on the Britannia in November. Food and service in ... Read More
The ship was tired but maintained character that you will not find on the large newer ships, dining was great with standards matching many others and strive that was better than we had on the Britannia in November. Food and service in the Bistro is exceptional and well worth the cover charge.. The main entertainment team was poor but Muzzik unlimited and some of the other acts were excellent and more than made up for the lack of talent from the main team. The cruise director was one of the poorest I have seen not even acknowledging people unless they spend most of their time around the pool where he was the centre of attention and the main attraction. The ship had a lot of sway when moving and rolled a lot in the night passages which many found uncomfortable. The captain was not able to be understood during his navigational messages which came across very fast in broken English once a day and unfortunately the safety muster didn't seem to be taken to seriously by those reading from their notes during this.. We only booked 1 excursion and had that refunded at El Hierio where the rep disappeared before we were able to get off the bus and we were left with 200 others wandering around a very run down area where the highlights were watching a man change a tyre or having pics by the bins that littered the streets. Other than that we used local taxis and saved a fortune compared with ship excursion prices, Medira take a hop on hop off yellow bus tour past many of the main sights and the cable car to the top of the region for only 23 euros as opposed to £39 each La Palma beach transfer we used a local taxi for 4 and local bus back for under 20 euros for all of us ..ship £20 each Valverde town transfer ... Save your money and don't bother.... Would I cruise with Thomson again... yes Would I choose a small ship again ...yes Would I opt for a standard room ...No Read Less
Sail Date February 2017
We have travelled with Thomson many times before, Celebration, Destiny this was our first time on the Majesty and we could not fault it in any way. From start to finish every part of our holiday was handled guickly and efficiently from ... Read More
We have travelled with Thomson many times before, Celebration, Destiny this was our first time on the Majesty and we could not fault it in any way. From start to finish every part of our holiday was handled guickly and efficiently from check in at Manchester right through to our return excellent! Whilst the ship itself is not a modern all singing all dancing one I.e not like the modern ones, although why anyone would want a climbing wall on a ship escapes me. We found the ship to be in a very good condition nothing like some of the reports on various review sights. Our cabin no 6029 was across ship, very large lovely bathroom comfortable beds and everthing you could need. We dined in the seven seas restaraunt, food was great, one thing that concerned me was the open seating but I was suprised how much we enjoyed this meeting different people each meal time. Portions more than adiquate, some people in their reviews have said portions are small, untrue, if you want more the waiters will bring you more or you can then go to self serf and have more. Entertainment was very good and the team puts a lot of effort into making sure you have a good time. Service on bord is first class in all respects, waiters and bar staff are on the go all the time. As we did live in the Canaries for a number of years we tended mostly to stay on board. Only complaint I would have is with fellow passengers who leave towels on loungers, remember it is passengers who do this NOT cruise staff. Finally having travelled with various cruise lines including Celebrity and Royal Carrabean we still prefer Thompson. Read Less
Sail Date January 2017
needed a break in cold january so as it was our Golden Wedding Anniversary! we decided on a weeks cruise and stay to celebrate. The cruise was wonderful if a little windy Our cabin was lovely food well served and delicious, The staff in ... Read More
needed a break in cold january so as it was our Golden Wedding Anniversary! we decided on a weeks cruise and stay to celebrate. The cruise was wonderful if a little windy Our cabin was lovely food well served and delicious, The staff in all areas were polite and very friendly! Lounges were very comfortable and entertainment good. I only had one gripe..we did inform our travel agent (Barrhead) that it was a special anniversary whilst onboard but no mention was made of this on ship! We paid for special meal, flowers and wine in The Bistro on the evening but a bottle of wine from Thomsons would have been nice to acknowledge our special day!! Nearing the end of the meal the waiter did ask about the flowers on our table and when we told him what they were for he and 2 other waiters did come and play a guitar and sing to us. Read Less
Sail Date January 2017
We decided we would like t spend New Year on a cruise. We are experienced cruisers. We have cruised with Thomson at least 15 times on various ships. The Majesty was the least impressive of all the vessels we had sailed on. The ship ... Read More
We decided we would like t spend New Year on a cruise. We are experienced cruisers. We have cruised with Thomson at least 15 times on various ships. The Majesty was the least impressive of all the vessels we had sailed on. The ship itself was in good "nick". The crew kept it extremely clean and perfectly presentable. The crew right from the front desk to garbage person are to be congratulated on their friendliness and professionalism. They did a wonderful job in trying circumstances. "Well done" is what we say! There is 5 eating places on board. We tried all of them. The choice of menu is the same in both the waiter restaurants and is based on a 7 day cycle. This means you get the same choice of food if you stay for 2 weeks. This was a big disappointment for us. The portions are tiny. The starters were just one mouthful and they were gone. I chose to have a T bone steak in the 4 seasons restaurant. Bad choice. I paid 12.95 for the privilege of knawing my way through the tasteless sirloin part which was uncuttable by knife. The filet part was equally tasteless but requiring less "gnawing". We also dined in the Bistro, paying £!9.95 each for what was called a "Gourmet" dining experience. We were totally disappointed. There is just no way this is a "Gourmet" eatery. I enjoyed the escargot , for the rest.....unsatisfactory. Repeating my mistake by ordering a 13 ox T bone steak only to find it must have been part of the same animal I had the previous time. We had a bottle of Champagne delivered to our room on arrival and we took this with us to Le Bistro. Foolish decision. The wine waiter managed to over fill the glasses on two occasions with the Champagne spilling on to the table cover. No apology, no replacement. Spend your money on something else not on T bone steaks in any of the restaurants. We enjoyed the entertainment. It was positively the very best we ever had on any previous cruises. The show team were superb and did a wonderful job each evening. One of them ( Matt Smith from Edinburgh) was outstanding with a great voice and personality to match. He performed a cabaret after one of the shows where he sang the songs of Elvis. He did not try to imitate Elvis or dress up like him, he just used his excellent voice and great presentation to earn a standing ovation and a call for more at the end of his performance. Who says the UK does not have talent! The negative side of this is they repeat the same shows each week meaning you have no new shows on the second week. The resident bad (Muzzik Unlimited) were totally outstanding. They performed each evening in the show lounge as a pre show warm up. We were overwhelmed by their singing ability and brilliant presentation. The guitar player is "something else". The things he did with his guitar were amazing. The two cruise itineraries were absolute rubbish. We spent a whole day (both weeks) visiting La Gomera. Like Hierro(visited the first week only) it is a sparsely populated rock set far out in the North Atlantic. In other ports the ship was berthed mainly in the commercial part of the docks. Walking into town always took 20 - 30 mins.I think in Lanzarote we were docked 5 kms from the town and a shuttle bus only departed every 45 mins and it was necessary to advance book your seat at a cost of £5. We noted the German Thomson ships provided free shuttle transfers. One thing that could be quite unnerving, due to the closeness of most of the ports, the captain stops the engines and allows the ship to drift. This drift lasts for several hours. The captain gives assurances each time that the safety of the ship is paramount and there is no danger in this manoeuvre.Having some experience of the sea and diesel engines in particular, they can prove hard to restart. I am not totally convinced that an other vessel traveling at full speed could be avoided if it's path crosses the path of the drifting ship. We did no shore excursions due to the extremely high cost and the early departure times. We will never choose these two itineraries again and would urge caution to anyone thinking about choosing these destinations. If your physique is of a big nature. prepare for difficulties in the cabin and the shower in particular. On a personal note, we deceived no recognition as returning Thomson cruisers. This is the first time we were ignored like this. For us....very sad experience. Read Less
Sail Date December 2016
We are seasoned cruisers and have sailed with Thomsons before so we are well aware of the standard or thought we were This ship it is rumoured will be going out of service later this year and it really is not before time. She is very ... Read More
We are seasoned cruisers and have sailed with Thomsons before so we are well aware of the standard or thought we were This ship it is rumoured will be going out of service later this year and it really is not before time. She is very tired and unloved and left us with a feeling that as Thomsons know it is its last season they really don't care. That being said the cabin stewards are absolutely brilliant and keep the cabins as clean as is practical but you cannot make a silk purse out of a sows ear I had specifically paid a booking fee so we did not have a restricted view and guess what our view was 98% restricted by a lifeboat unfortunately as the ship was "full" we were unable to change and Thomsons did refund the booking fee but we would have preferred to get what we had paid for. The food was good the service was ok when you consider the time scale and amount of passengers they have to cope with but the portions are inconsistent as is the quality I paid extra for a steak one night and it was okay but not cooked as I requested. Entertainment was repetitive and the show team again was hit and miss we walked out of two shows as the singing was flat and an insult to the original artists they just seem to think we have a captive audience so it doesn't matter The resident bands were all excellent so they are capable of getting good entertainers and as it was Christmas/New Year you would have thought they would have made a special effort What saved the entire holiday were our fellow travellers we met some amazing people and found the majority to be friendly and full of fun which saved the entertainment staff some effort as they took over and really made the game show nights - shame on Thomsons for the prizes surely you can make more of an effort even your staff were embarrassed. Read Less
Sail Date December 2016
This is our eighth cruise with P & O and our third Christmas and New year cruise with them. Although it pains me to say it,standards have fallen on Oceana,don't get me wrong,we still had a great time but little niggles are ... Read More
This is our eighth cruise with P & O and our third Christmas and New year cruise with them. Although it pains me to say it,standards have fallen on Oceana,don't get me wrong,we still had a great time but little niggles are starting to come through. We are fortunate enough to always either have a suite or a mini suite and enjoy the little extras that involves,so when we arrived and were told we weren't entitled to go into the priority lounge we (and others) were not impressed,long story short,after much discussion with port staff we eventually got through,then,once on the ship, were told we were not entitled to go into the champagne lunch,which we have always done in the past also.The woman at reception was very dismissive and more or less said it is what it is.We asked to speak to the priority manageress who then told us "yes you are entitled,there's just been a mix up" not a great start to our holiday,when you pay almost 9K for a holiday,you do not expect to be spoken to that way,or indeed whatever you've paid.We did receive a nice bottle of wine as an apology but that doesn't excuse rudeness by reception. Our cabin was lovely but again,standards not what they were and the cabin steward perhaps needs a little more pointers as how to clean properly,not that I'd ever complain as they do work so so hard,it was just little things,like mirrors not done and dust over the phones and sink not cleaned properly,nothing I couldn't live with.Also the overpowering smell of urine was disgusting in the bathroom,it was enough to make you gag. Dining,again,has gone downhill a tad,although my husband did enjoy his food,the veggie options always seemed to just be heated up and I had rather an upset tummy,so I switched from the separate veggie menu and just chose from the main menu instead,was ok but definitely not 5* dining.I cannot fault any of the waiting staff,they are absolutely brilliant and we had such a laugh with them.so it always baffles me when some reviewers say they are surly or ignore them etc,I have not once seen this,they are amazing. The ship itself is generally clean although the cleaners do tend to not dust everywhere,I even wrote the word "dirty" in some of the dust on the window sill in le club and also the champagne bar,tables rather grubby and dust there too but the ship apart from that is in good nick,we tried really hard to spot rust but didn't see any,so again,I'm not sure if some reviewers are reviewing the correct ship : / On the plus side,the ports were all great,apart from Agadier,where hardly anyone gets off but I don't think P & O are returning to north Africa in the foreseeable future.All the other ports are great to have a stroll through and Madeira is wonderful.The staff are as always an absolute delight,even though we haven't seen some of them in a year,they recognised us instantly,not sure if that is good or bad mind you. Can't comment on much of the entertainment as we don't go into shows,not our cup of tea.just wish P & O would organise some foot tapping bands for round the ship,it's either a pianist (who's ok) a guitaritst or some singer that wouldn't win a karaoke competition,they need good Irish or Scottish music that will have people clapping along,instead of all falling asleep. All in all a good holiday but not a great holiday,will try and stick to the larger ships in future I think,unless Oceana improves Read Less
Sail Date December 2016
We chose this cruise to be away from home for Christmas and the New Year. The Ship, Cabin, Crew and most entertainers staff were absolutely superb. We chose the second sitting, and were served admirably by our waiters. Our table chums ... Read More
We chose this cruise to be away from home for Christmas and the New Year. The Ship, Cabin, Crew and most entertainers staff were absolutely superb. We chose the second sitting, and were served admirably by our waiters. Our table chums were very good company, the food on the whole was very acceptable. Although the entertainment was not really to my taste, but my wife loved it, i could see that a great deal of thought and rehearsal had gone into producing the shows. Both my wife and i did find the classical music in the Hamptons lounge great. Each evening we were there before going to Dinner into the Kensington. I found the on board lecturer a little tedious, with a subject matter of Yachting, DIY and weather i was looking forward to some good quality talks. Unfortunately this particular lecturer was most biased about his own self importance and past life, having listened to why his first wife left him (do i really need to know that?) i then listened to the first talk about sailing around the world. unfortunately his talk was all about him, not the yacht or voyage. I was aware of at least 2 offshore deep sea yachtsmen on board who all agreed that the talks were very uninformative. a surprise really as it transpired that he is a RYA instructor. I managed 2 talks before deciding i would rather do 6 dog watches in a storm than listen to him. The Garden lecturer was however very good, knowledgable about her subject and engaging. A down side to the cruise, was the constant moaning of any passenger's beyond a certain age. I have never heard so much gossip, untruths and rudeness. I dared to ask one passenger who was loudly moaning why he had chosen to come on a cruise, he said that his son made hm come away at christmas. Both my wife and i came to the uncharitable conclusion that the Christmas Cruise on board the Maggellan had many passenger's whose offspring had off loaded them onto CMV! Still we were not going to allow these sad passengers ruin our holiday, even though they tended to hog seats. We did try the on deck buffet a couple of times but left it to the old food monsters who had made the deck buffet their home. Unfortunately we missed madeira due to a heavy swell, but were treated to a wonderful firework display in the company of 10 other cruise ships, superb bit of "on station" handling of the ship, from the bridge. All other ports were just great. I agree with a previous poster that It was nice to see some Dutch passengers on the ship. The Ship rode any inclement weather very well, the worst sea state was a swell of around 4mts and winds of 30kts, but she rode the elements very well. nobody should have any problems with motion on the Magellan. Cabin? Big, comfy & great 4028.... but we chose carefully, fwd of midships. I heard anything aft of amidships was a bit creaky, but we never ventured down there! so in in five words? "WE HAD A GREAT CRUISE" Read Less
Sail Date December 2016
This was our first ever cruise. Most people always recommended cruises, apart from the people we spoke to on this ship who would also never go on the Majesty again. We know next year this ship will be finishing but if you want luxury, good ... Read More
This was our first ever cruise. Most people always recommended cruises, apart from the people we spoke to on this ship who would also never go on the Majesty again. We know next year this ship will be finishing but if you want luxury, good food, good ports of call, don't go on this one. The first week the staff were painting parts of the promenade deck which was supposed to be for sunbathing, so we had to put up with parts of the deck being chained off and stinking paint fumes. We know these jobs sometimes need to be done, but the ship had been docked up for three weeks previous to us going because of the engine fire so why couldn't it have been done then? The staff overall on ship were good and helpful. The cabin was small, we could have upgraded for another £200 the second week which would have given us a larger set of drawers and two foot extra floor space between the beds, that's all. The top deck where the cold and never heated pools were was like being on a booze cruise, loud and rowdy where most people ate and drank all day. We have been with Thomson Holidays many a time over the years, but the standards and quality are no longer there. If we ever try a cruise again years down the line we have been recommended P & O, but for now give us land any day. Read Less
Sail Date November 2016
SHORT VERSION Thomson Spirit is an old ship but with a fantastic crew, great food and offers very good value – including an “all inclusive” option which includes house wines, some beers and standard spirits. All prices in ... Read More
SHORT VERSION Thomson Spirit is an old ship but with a fantastic crew, great food and offers very good value – including an “all inclusive” option which includes house wines, some beers and standard spirits. All prices in sterling, no service charges or taxes. Entertainment good for the size of the ship especially the musicians. The age of the ship does mean it looks tired in places and expect some “creaks and groans” especially in lively weather. As long as you are not expecting a sparkling new ship, you shouldn’t be disappointed. LONG VERSION The Spirit was launched back in the 1980s and this shows in its traditional layout (prom deck), smaller size (1200 passengers) and dated looks. It has been part of the Thomson fleet since the 00s and is virtually identical in layout to the Thomson Celebration. Virtually all guests are from the UK. Positives for us: Smaller size than the new giant ships which means less walking plus can berth in ports where the mega ships can’t. Very friendly and hard working crew and lots of them. Your food is served quickly, never a queue to get a drink and drinks waiters making regular circuits around the main deck areas and entertainment areas during evenings, rarely a queue at reception etc. Apart from the entertainment team very few British staff – mainly Eastern European, Filipino or Asian. Ship’s Officers mainly Greek. All speak great English. Wide selection of buffet food for breakfast and lunch. In particular we appreciated the “chef’s corner” on the pool deck offering fresh omelets at breakfast and things like enchiladas for lunch. Dinner is available in the buffet restaurant but most eat in the main restaurant which offers waiter service. Good quality simple food and not tied to set dining times – which is brilliant. We opted for the speciality restaurant for two meals £20 supplement each but lovely food – 8 courses with options like Lobster and Rib Eye Steak. Excursions are reasonably priced – c £35 pp for a half day coach trip with guide. Two house bands and two pianists. All very capable musicians so there is live music available in at least three locations each evening as well as at times during the day. The shows each evening are well delivered with 8 main performers but performed to recorded music, no live musicians. Usually two chances to catch shows – 8.30 and then 10.30. The ship’s currency is £sterling so protected from currency fluctuations plus no additional service charge or tax. The price printed is what you pay. We had an all-inclusive package (virtually all guests did on our cruise) and this covered house beers, house wine by the glass, basic spirits (e.g. Gordons Gin), selection of cocktails and soft drinks. Some brands (e.g. Bombay Sapphire Gin) incurred a supplement. Typical prices if you were paying were £3.70 for beer or wine by the glass. The house wine is reasonable – looking at £20-£25 for a better quality bottle if you are fussy. Cabin reasonable size – loads of space for clothes etc. Ship is kept very clean in all areas. Reasonably spacious around the ship. The cruise was full but we were never stuck for somewhere to sit during the day on deck and there are lots of quiet areas if this is what you want. In the evening always able to get a seat in the show lounge or in our favourite bar (Horizons). The cruise we booked was great value at around £700 pp for all inclusive with flights, transfers etc. We could fly from a nearby regional airport at ideal flights times – flew out 12 noon on a Saturday. Safes in each room but a £15 charge (charge a bit unnecessary we thought). Reasonably well equipped gym although not open until 8am – 7am would have been better for me. Not greatly used so always loads of space. Negatives The ship is quite old so don’t expect a shining new ship with modern cabins and walls of glass everywhere. If this is what you want, opt for a new ship. Again because of the older design, there are far fewer cabins with balconies. Cabins on the mid decks (deck 6) have windows onto the prom and views can be obstructed by lifeboats. Our cabin (and all others we saw on deck 3) had two single beds either in an L shaped or either side of a built in unit. Although our cabin was spotlessly cleaned, there are marks accumulated over the years plus at some point many years ago it must have been a smoking cabin as it retained a very faint smell of cigarettes. The free dining in the main restaurant is brilliant but if you are couple then expect to be asked to share or wait for a 2 table which could mean 5 mins wait. Engine noise whilst underway is quite pronounced esp towards the back of the ship on lower decks. In rough seas quite noisy towards front of ship too as the bow crashes into waves. If you are a light sleeper upgrade to a higher cabin or as a minimum pay a surcharge (c £45) to chose your exact cabin and get up as high as you can and amidships. The two pools are not large and seemed unheated so very cold for our cruise around the Canaries in November. In summary – a great value cruise which we thoroughly enjoyed. Wonderful staff. Just understand that it is an older ship and priced competitively so not the most luxurious. Read Less
Sail Date November 2016
This was my first cruise ,we had a fantastic time the staff were great the food in all restaurants was very good ,we had the drinks package again great value , the ship is a little tired but very clean , the only place i would not go to ... Read More
This was my first cruise ,we had a fantastic time the staff were great the food in all restaurants was very good ,we had the drinks package again great value , the ship is a little tired but very clean , the only place i would not go to again is Casablanca, you get a lot of street traders who won't leave you alone and its not very clean, we did not go on any organised trips , i like to explore on my own, the shows were very good a different theme every night, the comedy was a little dated , the bar staff in the horizons bar were very good we had a good laugh with them all , the thing about this boat its not too large so you get to know the staff and crew ,also you have more of a interaction with the other passengers , i will be booking another Thomson cruise very soon . Read Less
Sail Date October 2016
After a poor 2015 cruise on Aurora, we decided to give P&O another chance. Glad we did as the this was a very enjoyable cruise. Food, service and entertainment where excellent with a wide range of restaurants and bars to suit all ... Read More
After a poor 2015 cruise on Aurora, we decided to give P&O another chance. Glad we did as the this was a very enjoyable cruise. Food, service and entertainment where excellent with a wide range of restaurants and bars to suit all tastes and purses. Beach House was especially good and well worth the small surcharge, however we did miss the outside dining area which was tagged onto Beach House on Aurora, Sindhu was a disappointment with the food rather bland for a " Indian " restaurant. Classical pianist ( sorry i forgot her name and the singer Jenny, where both excellent ) After several disappointing cruises backed up by previous reviews it does appear that P&O have improved for which they must be praised. Only downside, not P&O fault was on disembarking at Southampton we sat on the coach at 8:45 which did not leave until 10:30 as we where waiting for passengers. Read Less
Sail Date October 2016
Celebrity Eclipse What a ship . This was our second time on this ship first time we did concierge class this time we tried aqua class what a pleasant surprise . Our holiday started at the hilton hotel southampton stayed overnight ... Read More
Celebrity Eclipse What a ship . This was our second time on this ship first time we did concierge class this time we tried aqua class what a pleasant surprise . Our holiday started at the hilton hotel southampton stayed overnight and took taxi down to ship early next day .We arrived before our allotted time but we were ushered on with such ease it took about 20 minutes from start to boarding the ship . Cabins were ready by one o, clock .In our cabin we had a bottle of wine canopies and fruit and every day of the cruise we had different types of teas .Our dinning option was a restaurant called Blu ,looking this restaurant up before our cruise it stated it was healthy dining a lot of reviews stated that the food was bland DONT believe it the food was amazing , the service was second to none everyone of the staff looked as though they enjoyed working there . From the manager Faith , the girl on the main desk Suki (who never forgot our names or room number ) ,our waiters Raffy and Michael ,Jasna our wine waiter (amazing lovely girl my fav) and Davidson who was always there at breakfast to give me my coffee with a smile and a laugh. Entertainment on the eclipse is VERY GOOD the entertainments team are superb Sue Denning and her team work tirelessly to give you a great cruise . A Couple of bad points (not down to any of the staff ) the speciality coffee lounge there are polite notices on the tables asking people to have there coffee and vacate there seats for other passengers this didn't happen, people sat there with there books , knitting etc didn't want to move . the other down point was the ocean view cafe it gets very busy i mean really busy sometimes it took us a good 15 minutes to find a seat .Food in the ocean view was very good (fish and chips superb ) Tip if u only want a hot dog or a burger and chips go to the mast grill not so crowded . Tip..... take one of the drinks packages saves you money ... places we visited ..... vigo ( walked for miles ) Madeira beautiful island clean, friendly just a lovely island ..... Tenerife ( didn't do much just walked ) gran canaria ( walked to a beach ) Lisbon (two days ) what a lovely place this is spent two days exploring the backstreets , churches and parks. Tip... watch your valuables do not put wallet or purse in backpacks .... One more thing if you take the Aqua class package you do not have to eat in blu you can eat in the main dining room but why would you !! I had my 59 birthday on our cruise and after our meal in Blu all the waiters, Faith everyone in the restaurant sang happy birthday and i got a cake a real treat and surprise . Celebrity cruises thank you .... Read Less
Sail Date October 2016
This was our fifth cruise with Celebrity in the last three years (our third on Eclipse from Southampton). The itinerary was not one that we would normally have chosen, with a lot of sea days, but we wanted some early autumn sunshine ... Read More
This was our fifth cruise with Celebrity in the last three years (our third on Eclipse from Southampton). The itinerary was not one that we would normally have chosen, with a lot of sea days, but we wanted some early autumn sunshine and, above all, the ease and convenience of a Southampton embarkation. The parking, check in and boarding process were, as usual, outstanding – even better than our last two experiences at Southampton. From parking to onboard and glass of champagne in hand in under 20 minutes. The ship is still in generally excellent condition after more than 6 years in service although there are a few signs of wear and tear in some public areas that should be addressed in the near future. We remain of the opinion that Solstice class ships are beautifully designed and that the modern chromium and glass look is preferable to dark wood and gold fittings – but that’s a matter of personal taste. The balcony staterooms are all of a generous size, with a sofa as standard and an exceptionally large balcony. The bathroom is also of a very high standard with wrap around perspex screens in the shower (no grotty shower curtains). Our stateroom attendants were excellent. We used the Oceanview Café for both breakfast and lunch and thoroughly enjoyed the range and quality of the food offered each day. This cruise seemed to have 100% cabin occupancy, and many of the guests were elderly and of limited mobility, so the self service environment could become a bit of a bun fight on occasions, but we managed to eat both breakfast and lunch on the outdoor rear deck on every day except the outbound crossing of the Bay of Biscay. We were greeted at both breakfast and lunch by the lovely Bernardo, (who dispensed the hand sanitising gel at the entrance), with wit and enthusiasm. It is always these exceptional crew members that we remember and that bring us back to Celebrity. We used the Main Dining Room every evening (we never felt the need to “upgrade” to any of the speciality restaurants). We always choose the anytime dining option as we don’t like to be committed to having dinner at a fixed time, or at a pre-determined table. Some guests seemed to be of the opinion that the anytime option didn’t work very well, but we were entirely satisfied. On our first evening we were seated with Shubert and Jaydash as our waiters and we cannot speak highly enough of their professionalism, warmth and good humour. We asked to be with them again on the next night and we then stayed with them for the entire cruise. On the few occasions when a table in their area was not available, we were given a pager and relaxed in a nearby bar for, typically, 10 minutes, until one had been prepared for us. Our sommeliers, Manuel and Sedat were superb - we have never enjoyed such attentive and generous service before. We were also impressed by what seems to be a new policy of the waiting staff taking wine orders and bringing it to the table when the sommelier is occupied elsewhere. That’s a big improvement as it has sometimes been difficult to attract a sommelier’s attention on previous cruises. The evening meal menus were superb on this cruise. We enjoyed, by way of example, Escargots, Prime Rib, Fillet Steak, Frogs Legs, several different carpaccios, Duck, Lobster, Snapper, Sea Bass, Lamb... We were particularly impressed that even on the last night, we were offered Chateaubriand. There is typically a choice of 9 or 10 starters, mains and sweets and, as it was sometimes difficult to choose, Shubert would often bring us more than one dish to try. We loved the obvious pride that he had in the wonderful food on offer every night. To our amazement we occasionally witnessed (or heard of) guests who were vociferously unimpressed with some of the dishes which reflected, I believe, more on their tastes (or lack of) than any deficiency in the food. The wine list was excellent, with a wide range available within the price constraints of the “classic drinks package”. Despite the bars being very busy, service was generally excellent, with only a few occasions where it was difficult to be served either while seated or at the bar. Given the number of sea days, daytime entertainment was important and we felt that on this cruise, the ever hard working Sue Denning and her team put on an excellent programme. We enjoyed numerous quizzes, plus the egg drop and paper aeroplane competitions. Sue is a gem, and although she probably appeals most to a largely British audience, she is one of Celebrity’s stalwarts. She is ever present and was even there, on the gangplank, on the last day, wishing everyone well. The evening entertainment was varied and excellent. Three production shows, quality singers, a Beatles tribute act, comedians, a magician and a juggler, plus some top notch late night stand up and liar’s clubs. The 2 house bands were great too. A quick summary of the destinations. La Coruna is pleasant to walk around, especially up to the lighthouse Funchal is lovely. We know Madeira quite well, so a walk around the town was fine for us Tenerife was fascinating – we went on an excursion to Mount Teide which was superb. Gran Canaria – we went on the Gran Canaria City Highlights Tour which was also very good Lisbon – The ship docks right in the City, so we walked around the major sights on both days We would have much preferred an extra day in the Canaries, rather than 2 days in Lisbon. In summary, a lovely cruise with the best food and service that we have yet experienced with Celebrity (and that’s saying something). This is, perhaps, not a cruise for the young or early middle aged. Probably due to port of embarkation (no need to fly), the unchallenging itinerary and the time of year, the average age of the passengers was considerably higher than we have experienced before – perhaps mid sixties to early seventies. We also experienced a few isolated incidents of poor behaviour, with appalling rudeness to the ever hard working crew and one case of extreme drunkenness. I think most people who choose Celebrity like a “modern luxury” upmarket ambience and on this cruise, there was just a touch of an all inclusive Benidorm atmosphere on occasion. Read Less
Sail Date October 2016
Our second trip on QE and Cunard once again delivered a fantastic voyage. Long may Cunard NOT offer an all inclusive drinks package - even though my husband likes to drink but the lack of such an offer does seem to maintain the high ... Read More
Our second trip on QE and Cunard once again delivered a fantastic voyage. Long may Cunard NOT offer an all inclusive drinks package - even though my husband likes to drink but the lack of such an offer does seem to maintain the high standards on board. We had a standard balcony cabin, the same one as before 6211 which was right at the end of the corridor to the back of the ship. Beautifully quiet as no-one passing by and the 2 cabins at the rear of the ship are Queens Grill Suites. Its a bit of a walk from the lifts, but we preferred it. Cabin was lovely, light and bright and modern in decor, lovely linens and spotlessly clean. No bath, just a shower cubicle but very nice shower-room with nice toiletries too. We loved this ship the first time we sailed on her, and were equally impressed on this occasion, so much so we have booked again for 2018. If you cruise only once in your life and enjoy luxury, great live music (big band), ballroom dancing and a generally relaxing atmosphere, then make Cunard your choice. You will not be disappointed. Read Less
Sail Date September 2016
The Ship: The major problem was that there were far too many passengers for some of the facilities on board. Getting a sunbed anywhere was sometimes impossible (and always if the sun was out!). There are the usual signs about not reserving ... Read More
The Ship: The major problem was that there were far too many passengers for some of the facilities on board. Getting a sunbed anywhere was sometimes impossible (and always if the sun was out!). There are the usual signs about not reserving sunbeds that most passengers totally ignored, there were often more towels than passengers on sunbeds. I complained without result. The bars were often so crowded that people stood to consume their drinks. Cabin: we had the basic inside cabin which was minute, I would definitely recommend getting a larger cabin. Our steward was very helpful and friendly and the cabin was always clean and tidy. Dining: Fairly good quality and reasonable quantities with a reasonable mix of choices in the main dining rooms for dinner - service was good. Breakfasts in the dining rooms (one served and one buffet) were excellent. The Windjammer buffet was so big that finding particular items was a challenge and it was difficult to find seats at the most popular times. If you want a steak you will pay $20 extra! This is the first holiday when I have not had a steak - I sometimes have one every day. It was irritating that waiting staff tried to upsell the specialist restaurants (involving extra costs) while we were eating. Drinks: Were expensive with very small spirit measures and a massive 18% service charge was added even if you queued at the bar to get a drink - there were very few waiting staff around. We sometimes waited 10-20 minutes to get a drink. As most passengers seemed to have bought a 'drinks package', the company has a vested interest in slowing down the sales of drinks and serving small measures. Smoking is apparently not hazardous in the casino as it seems to be treated almost everywhere else - a cynical move by the company who don't want smokers moving away from the tables frequently. Entertainment: We missed the Ice Show which everyone seems to agree is first class. The other two shows we saw were in one case reasonably entertaining (a hypnotist) and in the other case very amusing (a juggling comedian). There were plenty of seats available at the shows we attended. We did attend a talk that was supposed to be information about our ports of call. This comprised a blatant excursion selling exercise and the speaker (a Nigerian lady) seemed to know little to nothing about the ports or much else (telling us that Columbus visited Gran Canaria in 1942 and that Madeira is in Funchal!) Ports and excursions: A couple of the stops were shorter than advertised and some were so short and with so many passengers queuing to get off that some people just gave up and stayed on board. It was very disappointing to be constantly checking your watch when visiting an interesting port or deciding to stay on board to avoid having to do so. It was an experience that was not altogether bad but one that I have no wish to repeat. We have only been on a cruise once before with P&O on Azura in 2013 which was a better experience altogether. Read Less
Sail Date June 2016
First the good: Dinner in the evening was always excellent, never had a bad meal. The buffet restaurant always had seating where on other cruises we have struggled to get a seat at breakfast and lunch. The Steward for our cabin ... Read More
First the good: Dinner in the evening was always excellent, never had a bad meal. The buffet restaurant always had seating where on other cruises we have struggled to get a seat at breakfast and lunch. The Steward for our cabin (D728) Savio was brilliant, was always on hand and ready to help. The shows laid on by the headliners team were brilliant and the guest acts were always good. ..... That's it! The Bad: Starting at the beginning.. Getting on board was a nightmare, turned up at the correct time and had a 3 hour wait to get on board. Travelling with 2 other couples and asked us to be inked (and promised we were) 2 couples at the very back and the others at the very front. When questioned the couple at the front were told they have been upgraded, when we compared it was obvious they had been downgraded. When we complained at reception we were told it was all down to the onshore people and nothing they could do. Reception staff in general were really not interested and couldn't be bothered to lift a finger. The rooms were disappointingly small but we expected this reading previous complaints. I very much doubt if 2 ladies sharing could get ready for a formal night at the same time. You were very lucky if you could get to see 2 shows a night as you usually have to get to either the Headliners theatre or and especially the Live Lounge a good 45 minutes to an hour early to make sure you get a seat. The theatre reports to hold around 900-950 people but looked a lot less to us, I estimated around 800. Even with 3 shows a night there are still not enough seats to let all passengers see the show. The resident band Pulse supplied the majority of the entertainment in the live lounge and were quite honestly terrible, they seem to think that playing everything full blast is the way to go. We were forced to watch them on several occasions while we waited for the good invited acts, if we walked out in disgust as we wanted we would have lost out seats and, at best, would have had to stand for the good acts. There was an outbreak of Norovirus while we were on board and we accept extreme measures have to be taken but we were treated as complete lepers to the point of being shouted at if we picked up something in the shops; forced to wash our hands at the buffet restaurant (even though the soap dispensers didn't work) even if we are just walking through so get to the sun deck and told not to swap papers in the quizzes as if we were all diseased. The Limelight Club had several guest speakers/entertainers on during the cruise which we would like to have seen including Dean Andrews (actor), Darren Day and a Morcombe & Wise tribute but you have to pay a £22 surcharge on the meal in the club if you want to see them. This is the first time I have ever seen this on any cruise, having to pay to see certain entertainment!! There were a couple of very good entertainment crew, little Scotty and the one that ran the dukebox quiz (forgotten his name) were the best but most were terrible. They rushed through quizzes like they wanted them finished as soon as possible and they really couldn't be bothered. In the bars there seems to be a new idea that each of the bar staff have a quota of drinks to be brought via them every day. That would be the only explanation as to why we get constantly got hassled as soon as our drinks got half drunk. On the last night we timed it and in the space of 24 minutes after my pint was half gone we got asked 8 times whether we would like more drinks, some people has hardly touched theirs. During the football (Euro 2016) England games it almost came to blows as they constantly stood in front of the TVs asking if people wanted more drinks and on the odd occasion they got an acceptance they would stand there taking orders and again giving drinks. Saying that the bar staff were generally nice and seemed to be under a lot of pressure by P&O to sell more drinks. The decks and especially the sun loungers at the back are very dirty from soot from the funnels. Something new to watch out for is that now it is mostly freedom dining. We thought this was going to be a problem for us as we usually like to get to know our own waiters but as it turned out the 6 of us managed to get the same table most nights and when there was something special to see we could get in early and finish sooner to ensure we could get a seat at one of the venues. The bottom line is that this is what happens when bean counters start running a cruise company. They cram as many people as possible into a ship (seems ridiculous to say it was too small but it was for the 3,500 passengers crammed into it) and to do that they have cut back on in many areas and have started charging for everything they can (including Yoga/Pilates in the morning). There is a Sindhu restaurant that looks bigger than the Live Lounge but because it makes money for them they give that the most space. Although I would always recommend P&O for cruises I ask everyone not to go on the Britannia. If we start making this popular this is what all future cruise ships will be like, the Ventura, Oriana, Arcadia and even little Adonia are 10 times better than the Britannia, use them and boycott this P&O cash cow, Read Less
Sail Date June 2016
My wife and I were looking for a different cruise from the norm to celebrate our anniversary. We had sailed on the Emerald previously (and her sister ships) so the ship was quite familiar to us. Embarkation was one of the easiest we ... Read More
My wife and I were looking for a different cruise from the norm to celebrate our anniversary. We had sailed on the Emerald previously (and her sister ships) so the ship was quite familiar to us. Embarkation was one of the easiest we have ever experienced. We started our trip five days early in London and took the transfer from Victoria Motor coach Station to the ship. We arrived at the port around 11:30 and I figured that we would have to cue up for a while before getting on the ship and being guided to the buffet till our room was ready. No line and the cabin was ready before we got on. Total time from bus to cabin was fifteen minutes, fantastic! Our cabin was E220 and was better than I had expected. The beds were placed on the side of the room instead of the back and it made the cabin seem larger that it was. The room was an obstructed port hole room but it was not overly obstructed. The lifeboat outside the cabin was a smaller one and not one of the tenders which gave us a pretty good view. The only thing that you have to watch out for is the frequent crew going past the window for maintenance or testing. The shows were pretty good but not fantastic, The first comic though was not to my liking. I am one of the people who really enjoys the trivia contests, so having lots of them was great for me. I do wish that the prizes hadn't become so cheap. We do play for fun but a prize other than a key chain, fridge magnet or pen would be nice. The ships on board activities (Princess in general) don't overly excite me, so besides the trivia, I mostly find quiet places to read. The Skywalkers lounge is a pretty good place for some quiet time during the day. The pools are all open air on this ship and with the cool air for the first three days meant that going for a swim was out of the question. The pool was well heated which would have permitted swimming but getting out of the water would have not been nice. This is not the fault of the ship, except that they could have used one of the other ships which have a convertible roof over one of the pools, for this cruise knowing that it is cold in April in Britain at this time of year. I mostly try to avoid the buffet as I prefer to go to the dining room for my meals. Days in port the dining room is closed but there are other options besides lining up in the Horizon buffet for your lunch. We were ashore at every port (that's why we went on this cruise in the first place), which meant that we sometimes didn't get back till the afternoon and didn't feel like ruining our dinner. On a few days at sea they had pub lunches in the Wheelhouse bar where you can enjoy a nice British pub meal. The ship's shore excursions were pricey (aren't they always) so we did our own. Princess Cruises generally have a higher content of older passengers (as do Holland America which we have also cruised a lot on), but for some reason this cruise had a higher percentage of mobility challenged patrons. I have not seen the quantity of scooters that I saw on this cruise. If you can use the stairs I highly recommend it or you will be waiting for an elevator for quite a while. All in all the ship gave us exactly what we were looking for, a good vacation to a place we hadn't been to yet. Read Less
Sail Date April 2016

Find a Cruise

Easily compare prices from multiple sites with one click