North America River Cruises Reviews

I would like to start with what was good about the cruise. Two individuals stood out on our cruise. Angelica was so personable and engaging on the patio deck. Connie, the server in the dining room was very attentive and and friendly. The rooms were ok. The exploration ports were fine. Enjoyed the Mount St. Helens tour. Has a great time on the Hell Canyon boat trip. So now I will share how poor the ...

The American Queen was unorganised, some of the staff did not know what to do, shortage of staff in dining room, so bad we used the buffet like lots of other guests . The ldea looks good but it's not up to standard, we fought hard for a full refund receiving £1000 only. I can't think of anything good to say. The most expensive mistake we have ever made as we have traveled the world with several ...

I used Boton to sail from because Clarkston was not there. So disregard the embarkation port. We have been on 55 Ocean cruises and 5 River Boat cruises which gives us the ability to critique this cruise. We sailed from Clarkston, Wa to Portland, OR. on October 13, 2022. VERY DISAPPOINTED! American Cruise Lines has been in business since 1972 and you would have thought they just started doing ...

We sailed Oct 2022. We were looking forward to MSY - MEM. The line can’t control the river. The day before we were supposed to fly to MSY, we were notified they couldn’t sail south of MEM because the river levels were too low so we needed to change our flight reservations to MEM. We were promised a refund for any change fees w/in 4 - 6 weeks. Fortunately, our Tours By Locals day trip and our ...

To start with, I tried to find Minneapolis or Red Wing as the embarkation port but was unable to find it in the drop down and it wouldn't let me enter either cities. 1. We only got travel documents after our travel agent called them days before the cruise. I guess this should have been an omen. 2. The cabin had a large patio but was mostly usuable due to their being no shade from noon to ...

Embarkation: Was Clarkston, but it was not listed, so noted above is the disembarkation. Cruise ship: unclean and unfortunately COVID ridden. Got most of us sick and they failed to advise us that there was a break-out. The rumor was that they only notified those folks in close proximity of those that were sick. Really, we ALL shared the same limited space! They never sanitized. Even more ...

I just finished my trip on the Countess. First positive: very nice boat, great cruise and assistant cruise directors who also provided great entertainment. Negatives: We were told there would be COVID testing before the cruise. Upon arriving at check-in we were informed no testing would be done. This information should have been provided before cruise. The steering went out on the boat the first ...

Though I listed Boston as the embarkation point, it was actually supposed to be Providence, a location not listed on this survey.This was the advertised as a New England trip from Providence to Providence, but the point of embarkation and disembarkation was actually Fall River—a forty minute bus ride from the Providence meeting spot, which caused a lot of inconvenience for some travelers, who were ...

I want to confirm that this review is based on my own experiences and is factually correct and represents my honestly held views. We embarked from Clarkston, Washington sailed to Pendelton, Oregon and on to The Dalles, Oregon stopping again at The Multnomah Falls in Stevenson, Washington and finally disembarked in Portland, Oregon. Both the slow ride and small towns we stopped in were ...

For the first 4 days they were so short staffed that it was buffet only! So sick of eating lukewarm food and mass produced! Then they brought on enough workers to have service, at dinner only! Also all their other boats are fully staffed, heard that from a inside source. One bartender per bar, when they were open, should have had at least two, long lines. Wine offered? Maybe 8 types, and I can ...