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American Queen Voyages American Countess Cruise Reviews for River Cruises to North America River

-- / 5.0
Editor Rating
24 reviews
Empty lunch buffet at the grill half way through lunch.  salads but no sandwiches.  Patrons waited 30 minutes for it to be replenished
American Countess at Mud Island in Memphis, Tennessee.
This was very steep. Local tour guides said the best dock in Vicksburg was recently bought by American Cruise Lines  - the other guys
This the ship docked at La Cross Wi
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Cruiser Rating
2.5
Poor
4 reviews
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Featured Review
Great People Beautiful Boat Rough Ports NO Internet
"Only guy with a key was generally not available and a few times off the ship.Off ship Hop On Hop Off was good...."Read More
Hummer13 avatar

Hummer13

6-10 Cruises

Age 60s

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1-4 of 4 American Queen Voyages American Countess Cruise Reviews for River Cruises to North America River


Lots of problems

Review for American Countess to North America River

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bevahoop
10+ Cruises • Age 70s

I just finished my trip on the Countess. First positive: very nice boat, great cruise and assistant cruise directors who also provided great entertainment. Negatives: We were told there would be COVID testing before the cruise. Upon arriving at check-in we were informed no testing would be done. This information should have been provided before cruise. The steering went out on the boat the first ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hello bevahoop! Thank you for taking the time to leave a review. We are disappointed to hear about the tugboat and fire alarm situation. We will pass your feedback along to American Countess....

Sail Date: July 2022


Life on the Mississippi (American Countess-St. Louis to Red Wing

Review for American Countess to North America River

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runner19492002
10+ Cruises • Age 70s

We had sailed previously with Victory Cruise Lines who was bought by American Queen. I will begin by stating that this was a very fun cruise and one of the best that we have taken in a life-time of travel which includes approximately 35 cruises. Saying that, there are many minor issues. I am 73 and Wanda is 72 (which is not an issue), two very fit individuals. Most passengers are in their 70s-80s ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi runner19492002! We are glad to hear that you enjoyed your experience sailing with us. We will pass your feedback along to the vessel....

Sail Date: July 2022


Great People Beautiful Boat Rough Ports NO Internet

Review for American Countess to North America River

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Hummer13
6-10 Cruises • Age 60s

The ship is beautiful! Our room with private balcony was worth it. The food was plentiful and mostly good. The crew was mostly helpful. A few never smiled. (Bad contract maybe?) The Riverlorian was one of the best in the nation. Learned a lot. Entertainment on the stage was over the top. Weather was perfect! Room was well taken care of. Off ship Hop On Hop Off was good. Those are all the good ...
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Sail Date: August 2021


AQSC Puts the "Cuss" back in Customer Service

Review for American Countess to North America River

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raleepe
6-10 Cruises • Age 60s

Beautiful scenery, great entertainment, fair excursions, rude & inept customer service, and the most grossly mis-managed food service operation I’ve seen in my entire life. AQSC puts the “cuss” back in customer service. This was our 10th cruise (river and ocean) and by far the absolute “bottom of the barrel”. Here are my observations (from best to worst) and what you can expect from an AQSC ...
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Sail Date: August 2021


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Reviews of American Countess River Cruises to North America River from Other Departure Ports
American Countess Cruise Reviews for River Cruises  to North America River from New Orleans
American Countess Cruise Reviews for River Cruises to North America River from New Orleans
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