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American Queen Review

4.5 / 5.0
Editor Rating
224 reviews

Short Staffed

Review for American Queen to North America River
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10+ Cruises • Age 60s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Apr 2022

For the first 4 days they were so short staffed that it was buffet only! So sick of eating lukewarm food and mass produced! Then they brought on enough workers to have service, at dinner only! Also all their other boats are fully staffed, heard that from a inside source.

One bartender per bar, when they were open, should have had at least two, long lines. Wine offered? Maybe 8 types, and I can get a better $9 bottle at Costco! Cheap!

This is not a premium cruise line, lower than Celebrity! But at twice the price!

Response from BriannaH, Guest Relations @American Queen Voyages

Hello Shortyman! We appreciate you taking the time to leave us feedback. We are disappointed to hear that you did not enjoy many aspects of the cruise, such as the food, wine, and service. We...

Cabin Review

Cabin was painfully small, for the price of the cruise, a bit of a joke! Wall are so thin you can hear the neighbors talking. It could be that a 6:30 am I was trying to sleep but they had to get up every morning and make a lot of noise. Also their friends would show up out side and wait for them , talking and laughing in the hall! So rude, so much for the older generation being so well behaved!

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