American Star Review

Old boat that needs to be retired

Review for North America River Cruise on American Star
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6-10 Cruises • Age 70s

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Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jul 2022
Cabin: Cabin AAC

Though I listed Boston as the embarkation point, it was actually supposed to be Providence, a location not listed on this survey.This was the advertised as a New England trip from Providence to Providence, but the point of embarkation and disembarkation was actually Fall River—a forty minute bus ride from the Providence meeting spot, which caused a lot of inconvenience for some travelers, who were left to their own devices when disembarking. The advertisements were misleading. This old boat was full of mold in the showers. The air conditioning didn't work for a complete day. There was a note left in the stateroom when we boarded explaining that the bacteria that causes Legionnaire's Disease had been found in the plumbing but plumbing was disinfected and that filters would be installed in the showers. That didn't happen until the third day. Lights flickered off and on. Food was good, as was the food service—a bright spot. The cruise director was not communicative and left many passengers confused about where and when to board a particular bus for an excursion. Some excursions were not as described and many were nothing more than a bus ride through town with little to no stopping to get out and take photos or just enjoy the scenery. The common lounge areas were pleasant and seemed updated.

Cabin Review

Cabin AAC

Moldy shower curtain. Damp air conditioning. Needed updating, especially the bathroom.

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