The highlight of this cruise was to visit Jamestown, however after only two hours at anchor at St. Helena, the captain set sail for 6 days at sea saying we could not tender in. The ocean was calm but you could see waves crashing against the wharf. I queried why we could have not waited until afternoon to see if the waves would have subsided and his response was that there wasn’t enough time in ...
The only things that were excellent on this cruise were the entertainment and laundry service. The food was good but not great and the slow sit-down service pushed you toward the buffets (which I do not like). The excursion were only fair, going to some very poor locations. The worst part of the trip was that we had essentially NO WiFi in our 2 cabins and the IT specialist knew that there were ...
Very disappointed in Regent. You can tell that they are cutting corners, especially on the food. The staff are friendly, the highlight of this trip. Many new people, not well trained, especially at the patio grill. They never got my order right. The internet in our cabin was non existent. Their IT guy told us to stand in the hall to receive wifi. We had a previous cruise on this ship 3 months ago ...
We are a young 40s couple who likes good food and high end service. We aren’t avid cruisers, but we go on at least 1 cruise/yr in addition to private vacations with A&k and Kensington and have been on over 30+ cruises (Disney, regent, NCL, royal carribean, etc etc).
On our first regent cruise, we knew we’d be younger than most of the passengers—we sailed in the carribbean on the splendor. We ...
We have been with Regent over 100 nights. In general we were treated like children and pushed around for tours, dining, the Mariner is poorly run in general. The management doesn't care and is openly hostile. This is the culture on this ship now and has never been the culture in the past. Our cruise was tremendously expensive and we did not have the advertised 6****** experience. Trouble on ...
STAY AWAY FROM THIS COMPANY WITH NO INTEGRITY. This was not a cruise. This was FALSE ADVERTISING We traveled half way across the world and got stuck in a sewer in Santos, Brazil from Saturday February 28, 2016 until we finally reached Rio on Thursday morning. We sat for 5 days in the rain with a noisy power plant right next to the ship. Trains ran through the neighboring facility at all ...
This was our first cruise on Regent, my husband and I always cruise with Seabourn.
We chose this trip based on itinerary.
Our penthouse cabin was horrible, disgusting old carpet, full of bumps and peeling off the baseboards. The bathroom was old with tiny tub and missing grout all over. Twice the price of Seabourn which is to cruise in real luxury.
Buenos Aires and Punta del Este are ...
My husband and I joined the Regent Seven Seas Mariner in Lima on 31st January 2016 – a 53 night cruise bound for Miami via Buenos Aires and Rio de Janeiro. Although we had booked a Concierge D level room this was a disappointment and noticeably smaller than the suites on the Voyager. Even the bathroom was much smaller. The ship is tired and in need of refurbishment which is scheduled for late ...
described as ultra luxury ? nothing of the sort and certainly much of the advertising for this cruise found misleading and thus apparently in violation of ABTA Code of Conduct Rule l. Ship in some respects appeared desperately in need of refurbishment now rather than in a year's time - seeming deficiencies in directions and control for life boat drill - bathrooms with black mould that came off ...
Looking forward to our trip of a lifetime turned into the trip from H___.
After 3 days at sea, we got shut down by a stomach/diarrhea virus for the whole trip. Once we could not serve ourselves due to Code Red, there were not enough people to serve the passengers. Instead of putting individual salt and pepper packages out at a table, we had to sit and wait for servers to salt and pepper our ...