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125 Perth (Fremantle) to Asia Cruise Reviews

A small ship, 500 passengers, no children, Sea of Cortez, what could go wrong? The passengers were older. A guess of the average age was approximately 75. The attitude of the ship management. The restaurant staff, bar staff and ... Read More
A small ship, 500 passengers, no children, Sea of Cortez, what could go wrong? The passengers were older. A guess of the average age was approximately 75. The attitude of the ship management. The restaurant staff, bar staff and entertainment was excellent. The cruise director and assistant were part of the show staff. The pianist was excellent. Liz, a classically trained singer has an amazing voice. There was as sign on the passenger assistance desk “the ship is is completely full, there are no up grades available”. However, several staff members told us there was only about 300 passengers on board. We were contacted three times that we didn’t have a credit card on file. Each time we talked with them they said it was on file. Our cabin was four doors down from a sixth floor fan tail outdoor sitting area. A delightful area with 180 degree view and a little bar, that was only open the last day of the cruise. Every day when I ask the head service manage when it would open, I was told tomorrow. When I informed the bar the 3 floors below that people were sitting there were sitting there the waiters would climb the stairs about every 1/2 hour. The food was was excellent but on two occasions out of about thirty three meals we received atrocious service. One lunch we missed an event due late service. The other was a dinner that we were literally forgotten by the waiter. Four of the six people were served. A entre from one couple and myself were not served. We were seated 7pm and when after about 15 minutes after the others were eating we asked about our meals. I spoke with the head waiter. About 9:15pm were finally served entres. There are 2 banks of 2 elevators aft and aft and amid ship. There is on elevator forward. THE ELEVATORS QUIT WORKING DAY TWO AND DID NOT WORK THE REST OF THE CRUISE. That’s tough on elderly people. With the exception of the two meals, attitude of the management and the elevators is was. Great cruise. The passengers on board were delightful, the entertainment and wait staff superb. Read Less
Sail Date February 2020
Should have stopped to think about it really and would have realised that any Australian home port and back to home port cruise would attract, perhaps, passenger demographics that were old and infirm by the thousand, because they cannot, ... Read More
Should have stopped to think about it really and would have realised that any Australian home port and back to home port cruise would attract, perhaps, passenger demographics that were old and infirm by the thousand, because they cannot, or will not, take a long haul flight to go cruising. This was borne out by an incredible array of mobility scooters, wheelie frames, walking sticks and broken and bent bodies from a passenger list with copious quantities of extremely old and very unhealthy people, as well as a considerable bogan element ( think body art by the square yard, caps on backward and loud boorish behaviours). We are not spring chickens at 61, but we’re comparatively juvenile in outlook by contrast. Not saying it is a bad thing, certainly for the oldies, but will never, ever do it again. Maybe I am just age-ist. With only one Royal Caribbean cruise to compare Sun Princess with, we found the differences between our previous experience and this latest one, to be greater than chalk and cheese. My main observations were that Princess ships leaving Australia are not tipping ships. Aussies, by their very classless nature, are egalitarian people to a fault and they find tipping an abhorrent thing to deal with, preferring instead that the onus is put on employers to treat their employees right and pay them a proportionate living wage. The Sun Princess experience suffered for it. Wait staff in the buffet, in particular, were singularly unhelpful, bordering on morose. Not so in the fine dining, for some reason . Better pay perhaps? I can only put the sullenness down to the fact that they were not getting the usual American way 18%+ tip for doing their job with a smile on their face. Only Americans understand why they pay their menial job people so poorly that they have to rely on tips to make a quid. It is wrong in the extreme and has spawned a cancer that now runs through the hospitality industry worldwide whether or not the individual deserves a gratuity or not. That being said, it is perhaps better to not cruise from Australis and just pay the tips, if you want a decent cruise experience. Sun Princess on this point alone did not give us that desired feeling of warmth and the cruise was all the worse for it. Catch 22. Pay the tips on a proper cruise or suffer the consequences of a poor experience. Entertainment was second rate and hardly interesting for the most part, save for Russel Twomey doing his maritime talks. Again, if we had stopped to think that Asia in the monsoon season was a daft thing to do and also had checked out what turned out to be a very poor selection of visited ports, then would not be writing this review now. Shore excursions were a ripoff price for what you got and we wanted no part of it. Komodo you could not even go ashore if you didn’t join the captive market thong for a best part of $200ea for 4 hours yomping around the island looking for elusive dragons. Seen them in the zoo, don’t need to spend that kind of coin trying to see them in the wild. Food in the buffet was plentiful, but a little unappetising and , again, comparing it with Rhapsody of the Seas a few short months ago, the differences were immense in quality and range. I have been assured by other like minded fellow passengers less than the average 90 years of age that this cruise attracted , that Princess Lines outside of Australian home ports are fine, yet the experience has poisoned my outlook. We are due to do an MSC cruise from Brasil to Barcelona in March. A much bigger and newer tipping ship. Hopefully this provides a much better option, albeit that it will be a multilingual trip and no doubt will have rabbit announcements in 4 or 5 languages which will be a little tedious, perhaps. Overall, Sun Princess has worn reasonably well for its 25 years of service. Our cabin steward was brilliant and we did an ex gratia tip for him because he was so pleasant and very hard working. We have a friend taking her mother on the same ship around to Melbourne leaving 11th January. It will be interesting to see what her opinion is on her return. Her mother is well into her 80’s and recovering from a life changing illness, so they may slot in just fine. For us, however, we will never cruise from Australia again on any cruise line for fear of the same experience. I guess what I have to keep telling myself is that this was a A$2K cruise, so I suppose for accommodation and meals alone, is perhaps half decent value ( not counting the 4 days that I was confined to the cabin due to a nasty bout of food poisoning that I understand Sun Princess is no stranger to). Read Less
Sail Date December 2019
This was the only cruise taking in Christmas and New Year. Sailing from Freemantle with about 2,000 passengers, a group of all ages The ship now some 24 years old but eh atmosphere was so good on board. Entertainment was suitable ... Read More
This was the only cruise taking in Christmas and New Year. Sailing from Freemantle with about 2,000 passengers, a group of all ages The ship now some 24 years old but eh atmosphere was so good on board. Entertainment was suitable for all ages, with a fantastic Caribbean band as the main source of music. They got the crowd going with dancing like you would never believe, coupled with a couple of other singers they kept the nights going until well after midnight. The crew were great, service was excellent with waiters in the dinning room that anticipated all your requests with nothing too much for them to achieve. The theater shows were vey good with the highlight being the 'Bravo' show, something very special for all ages. Ports of call were fine though having been to them all before on numerous occasions it almost felt like being at home. Second time of doing this cruise but well worth it. Read Less
Sail Date December 2019
Christmas is a difficult time with having step-families, and families unable to get together on Christmas Day, so we decided this year to do something different. We're in our autumnal years and don't do the Christmas hype, so it ... Read More
Christmas is a difficult time with having step-families, and families unable to get together on Christmas Day, so we decided this year to do something different. We're in our autumnal years and don't do the Christmas hype, so it was brilliant to find a cruise that had us sailing away over that time - no stress! We love this idea so much we have booked another one, with Princess Cruises, for next Christmas / New Year. We are heading to New Zealand. Another thing we loved about this cruise was that it was out of Perth and we didn't have to fly anywhere; not that we mind, as a cruise is always worth it. As a writer, I find there were so many places on board to write. And looking at the beautiful ocean is very cathartic. Who wouldn't be inspired to write their next novel? The dining rooms were excellent, and the general eating area was good too. Food was in plentiful supply, so I'm thankful for elasticated waists and loose clothing! And for not having to shop, prepare and cook for over two weeks ... and at Christmas. LUXURY! The staff were incredibly friendly, yet professional, in everything they did. I also noted many acts of kindness to the very senior people on the cruise, of which there were quite a few. They were a great bunch, reliving their teenage years I think! There was a real mixture of passengers; quite a few families, and extended families as well. The Christmas spirit was alive, and the ship was decorated beautifully. Do yourselves a favour and book a cruise. You'll love it. Read Less
Sail Date December 2019
We cruised over the Christmas/New Year with anticipation of an at sea experience - the menu for Christmas day was seriously underwhelming. We booked a mini suite - while it was roomier than a standard cabin, the balcony was tiny - ... Read More
We cruised over the Christmas/New Year with anticipation of an at sea experience - the menu for Christmas day was seriously underwhelming. We booked a mini suite - while it was roomier than a standard cabin, the balcony was tiny - couldn't even put a deck chair facing the water - could only sit side on. The lounge furniture was dirty and stained - the whole decor looked old and tired. The bathroom was an interesting design - if you sit on the toilet, your knees are touching the wall and if your partner opens the door, you can loose a knee cap! The gym is probably the tiniest I've experienced on board a cruise ship although the equipment was modern (more so than the suite furniture). If you have a food allergy, don't expect to be wowed by your meal choices. We were advised that much of the produce is pre-packaged therefore greatly reducing the ability of the onboard cooks to modify a meal to cater for a dietary requirement. While we have cruised with Princess on a number of occasions and had a great experience, this ship isn't in the same class - lifts were broken and out of service, machinery was breaking down and the furniture in the crooners bar was like the min suite, old and grotty. Read Less
Sail Date December 2019
Having sailed princess before I was disappointed to find their standard was obviously not the same as last time I had issues with my stateroom which although fixed promptly should not have arisen in the first place. Entertainment was good, ... Read More
Having sailed princess before I was disappointed to find their standard was obviously not the same as last time I had issues with my stateroom which although fixed promptly should not have arisen in the first place. Entertainment was good, service especially in horizon left something to be desired tables not cleared or cleaned which I did myself. Bar understaffed especially at busy times, I asked for a Diet Coke and told none onboard went to next bar and got it myself staff just seemed to do bare minimum and some training would not go amiss, could do with a quiet lounge where friends could meet and have a drink without music blaring in background not everyone wants drunken karaoke, would be nice to offer wine package for a fine dining experience food was good something for everyone, the itinerary was average but not outstanding but we knew that and made allowances Overall would I recommend probably yes but princess you need to up your game start providing for people who don’t want 15 drinks per day I didn’t book for a booze karaoke cruise, give us some Australian wine at an affordable rate train your staff and then you may compete with some of the other lines out there cabin steward was excellent, shows were good but noisy doesn’t need to be so loud All I want from a cruise is to be entertained have a great dining experience with a reasonable wine package so I can enjoy a bottle per night with my family and good entertainment which has been provided before but in America where service seems to be more of a priority where tips come intro play Read Less
Sail Date December 2019
We booked this cruise for a family Christmas at sea where all ages would be catered for. The youngest were 5 years old and the oldest was 82. The ship was decorated beautifully and you could feel the Christmas spirit as soon as you stepped ... Read More
We booked this cruise for a family Christmas at sea where all ages would be catered for. The youngest were 5 years old and the oldest was 82. The ship was decorated beautifully and you could feel the Christmas spirit as soon as you stepped on board. The kids loved every minute and were fussed over by all the staff not just those in kids club where they came away with decorated hats, stuffed toys, tour of the bridge, drink bottles and more. The activities were great from gingerbread house making competition, 60 second frenzy(like minute to win it), bingo, casino, craft classes, art auctions, jewellery sales, ukulele classes. Honestly so much to do, movies under the stars with free popcorn, free room service, shows of an outstanding calibre from singers, dancers, magicians to comedians. Shore excursions, multitude of choice or do it your own way. There were always plenty of drivers at each port to advise and take you where you wanted to go for the day at reasonable prices. Gili Islands off Lombok were amazing snorkelling, pity there was so much plastic and rubbish in the water, but still beautiful. Read Less
Sail Date December 2019
We chose this cruise as it was from and to Fremantle, and it took in Christmas and New Year. (For us, a repeat of 3 years ago, then to NZ). These celebrations were mostly non-existent and only available to a few in the Atrium. The Ship ... Read More
We chose this cruise as it was from and to Fremantle, and it took in Christmas and New Year. (For us, a repeat of 3 years ago, then to NZ). These celebrations were mostly non-existent and only available to a few in the Atrium. The Ship is clearly showing its' age in many departments, especially our cabin. The 'serving' staff were tremendous, but the Officers were perhaps too busy running the ship to be communicative - even avoiding eye contact in passing. Food in Anytime dining is highly recommended - we like to eat when we are hungry, not because of the time. It is also better to enjoy the entertainment. Drinks were, we believe unnecessarily expensive - Duty free after all - $8.75 a stubby. $16+ for an average glass of wine. As always, we met with many new people (another advantage of any time dining), and also with several established friends and acquaintances from the Mandurah area. To sum up - We have been spoiled by sailing on an inaugural voyage of a new ship through the Mediterranean, and that voyage cannot be repeated! Read Less
Sail Date December 2019
Out of Fremantle. Cabin very comfortable plenty of cupboard space . Restaurant any time dining very tired food just average. Leaving ship very easy well organised.Entertainment ok bands play outrageously loud no consideration of the age of ... Read More
Out of Fremantle. Cabin very comfortable plenty of cupboard space . Restaurant any time dining very tired food just average. Leaving ship very easy well organised.Entertainment ok bands play outrageously loud no consideration of the age of guests Shore excursions very expensive just like the alcohol outrageous pricing ! The Christmas Day Lunch was disgraceful extremly disappointing. Seem to always have young cruise directors shouting at guests rather than just talking normally. No idea of the music we like to hear ie 50’s & 60’s. The age of the majority of guests certainly doesn’t lend itself to late night partying those days are long gone ! The wait staff in the main are very good although it would be great to see them smile occasionally. The pizza restaurant has gone which is a shame as it made a nice change now an extra cost. The cosy Nook bar has gone again a paid Japanese restaurant. Read Less
Sail Date December 2019
I booked this cruise News years day 2018 to travel from 23rd Dec to 7th feb, due to the really bad year we had. I decided to put my last of my savings into what I thought would be a fantastic cruise. Well we was wrong !!!! As soon I ... Read More
I booked this cruise News years day 2018 to travel from 23rd Dec to 7th feb, due to the really bad year we had. I decided to put my last of my savings into what I thought would be a fantastic cruise. Well we was wrong !!!! As soon I as we got on the cruise we went for a glass off wine and sat and watched all the elderly people get on. Mid 80s - 90s with motorised scooters and frames. I would like to start by saying I don’t have any issues with the elderly in fact I think it’s great that there actually making an effort to do something. I totally blame princess cruises for my disappointments. We was on a beverage package so our cruise cost us $10,000 which was a lot of money for 15 days. My disappointments was: *. Entertainment was terrible our Christmas show was like a kid’s activity play, it’s was embarrassing. * Food was very bland, the meats was cut up really small to cater for the elderly. The British theme was a joke. And Christmas Day food was ok but nothing over the top. *. The specialised coffee was made far too hot, the first time I got one it Burt my tongue. The next time I got one I asked for it not to be too hot, I got it warm. They was making the coffee far too hot because that’s how the elderly likes it. * The day entertainment was appalling throwing plastic hoops over a champagne bottle ???? Bean bag throwing, Trying to hit a plastic ball golf ball into a net sorry but it was totally stupid. All the bars closed between 12 & 1 on a night one night I counted 25 people still drinking having a good time, they still closed the bar at 12.15 as soon as the bar closed every one disappeared. *. With us being on a drinks package we was entitled to 15 alcohol drinks a day each. We never used our allowance up. after the bars closed we was made to sit in the 24 hour cafe every nite, how could we have a good time or try and meet people we was told to be quite by some elderly people because there was having a cup of tea !!! The legends bar was open till 1 we went in a couple of times the music was shit and out dated and it only had 4 to 5 people in. *.Shore excursions was terrible. We paid $90 each to be taken too what should of being white shandy beach, air conditioned shopping centre, Trendy bars, lovely restaurants. Instead we got a beach full of fishing boats, sand was full of mud, locals was like ants trying to sell you there local crap. NO shopping centre NO Trendy bars not ONE in sight and NO lovely restaurants. We was supposed to be there for 3 hours we ended up getting back on the bus after 2 hours it was horrible. I could go on and on if you are thinking of going on this cruise, unless your elderly, or you have a couple of kids that are quite and r happy to just sit around go ahead and book. We are 56 & 59 years old I would never recommend this cruise I’m so disappointed. This review is genuine, I read a previous review about a week before we sailed and my stomach sank. I thought no it cannot be that bad. The last guy wrote it was a: “ Floating Nursing Home” This is true Stay away from this cruise Regards Read Less
Sail Date December 2019
Few cruise companies operate from Fremantle. The luxury not to fly anywhere and just get on to the ship within an hour from home was our main motivator to book this cruise. We were pleasantly surprised with the whole experience and the ... Read More
Few cruise companies operate from Fremantle. The luxury not to fly anywhere and just get on to the ship within an hour from home was our main motivator to book this cruise. We were pleasantly surprised with the whole experience and the destinations. Doing a Christmas and New Years cruise is always special. The ship was full of families, kids and grandparents. And some oldies complaining that there were too many kids.... We had a great time and my biggest problems were to choose which entertainment options to do and which to leave as it was impossible to do all. Make no mistake, cruising to Indonesia in December is a hot affair. If heat and humidity is not your thing, maybe book a NZ cruise. We were extremely luck with VERY calm seas and no wind for 3 days while crossing from Australia to Komodo Island. Woke up at Komodo with a whale Shark hanging around the stern of the Ship. Our cabin was sufficient (We wait listed and got a spot only 4 weeks before the cruise, so we could bot choose our cabin, and although obstructed view, the location was good (D623). The tender outside this room was used on Tender Port Days, the noise might bother some, but we enjoyed the added sea view due to the tender being lowered. The Cruise Director was fantastic, the entertainment was mostly good. The food was pretty good, but I would lie if I said it was excellent. We did eat at Curtis Stone's Share and that was excellent. The Grill outside on Deck at the Pool was excellent and provided Burgers, hotdogs, pies, chips, ribs, Schwarma's etc for easy access on the pool deck. There are ample Ice machines and free lemonade (not soda) and Orange Juice and coffee and tea available on the pool deck as well as the buffet. Service was good. We were happy. Princess excursions, we only did Komodo island. We were the last group for the day (12h30) and we missed the morning rain. Komodo walk was OK, hot and not very exciting, but it was good to see the Dragons. Komodo is closed to tourists from now. Rumoured that they want to charge $1000per person. Not sure what will happen in the future. Pink Island was a boat hopping affair with excellent snorkelling. We had enough time. Other groups complained they were rushed. You need to be fit and able and completely mobile to do this tour. All other ports we negotiated with a driver and did our own tours. I knew where we wanted to go, wrote it and the price on paper and stood my ground. Much cheaper and better than a busload of people. Read Less
Sail Date December 2019
To get on in our home city was a great advantage as no flying was involved. The cruise to Singapore was very good with all ports interesting. The cruise back to Fremantle was enjoyable with the exception of the Cambodian Port. ... Read More
To get on in our home city was a great advantage as no flying was involved. The cruise to Singapore was very good with all ports interesting. The cruise back to Fremantle was enjoyable with the exception of the Cambodian Port. This was awful and to have been charged $77.00 each for a visa was disgraceful. For us and many of the other passengers who did not even get off this was a huge put off. Many said they would never go again on this leg of the cruise as the ports of Cambodia and Vietnam were cargo ports, shuttles were expensive and the visas too dear. especially for a family of 2 adults and 2 teens. The ship was beautifully decorated for Christmas. So much time and effort was put into making it a wonderful experience. The lead duo of the singers were so talented and great voices. Enjoyed the magician acts very much. So clever. The comedians so, so. The last one told jokes that I have heard many years ago and were not funny. The ship was spotless and the public areas always having someone attending to them. Every one washed their hands so we were lucky the the dreaded virus did not appear. Cabins were comfortable and so clean. Our cabin steward was exceptional Meals were enjoyable as I did not have to cook them. We have cruised many times on the Sun and been to the same places before but just wanted a break for 4 weeks. Will continue to cruise with Princess but not to the above ports if on a cruise in future. Read Less
Sail Date December 2019
We chose this cruise to celebrate my 60th birthday. Good points 1) very good service and meals at the traditional sitting (7.30 pm) 2) good company once again at the traditional setting 3) ship is clean and continually being ... Read More
We chose this cruise to celebrate my 60th birthday. Good points 1) very good service and meals at the traditional sitting (7.30 pm) 2) good company once again at the traditional setting 3) ship is clean and continually being maintained to keep it up to date. The sun princess was built in 1995 and is in good condition considering its age 4) The crew were polite and courteous as we have grown accustomed to with princess cruises Bad points 1) The wine list has become too expensive for the average working man as far as I am concerned. The cheapest cabernet sauvignon was a french wine ($42/bottle) and it was terrible. We found a decent South Australian wine from the Coonawarra but it cost $55/bottle. Princess used to provide decent Australian wines for $30/bottle which I was happy to pay but $55/bottle? We did not drink much this time. 2) We toured SE Asia and the cruise was not sympathetic to my wife who is disabled with rheumatoid arthritis. She was stranded on the ship for 8 of the 11 ports. The buses in Asia are not disabled-friendly. If you are not active then forget SE Asia. 3) You get ripped off at every port due to the cartel having first options for taxi services. Be patient and walk an extra 10 - 15 minutes and you might get a fair deal. The monopoly of the few needs to be broken. 4) The tours are too expensive. It is time competition was allowed into the ports for those who wish to explore on there own. Let a cruise become more of an adventure in this globalised world. Read Less
Sail Date November 2019
Cruise ruined by not addressing the norovirus properly.At no stage did we hear the captain say that if you think you have it, the cost of the doctor visit and tablets would be waived.People vomited in swimming pool and restaurants by not ... Read More
Cruise ruined by not addressing the norovirus properly.At no stage did we hear the captain say that if you think you have it, the cost of the doctor visit and tablets would be waived.People vomited in swimming pool and restaurants by not going to see the doctor omitting they have caught it. Stewards allowed people to go into top floor buffet without washing their hands after outbreak of Norovirus.In the end 85 people had it and ship on red alert. People just went thru the area where you get out after your meal ,not waiting to wash hands. 2000 people had to get off in Singapore for them to fumigate the ship. Amount showed on voucher for Specialty restaurants not honoured Was $47 actual $35. Fitness centre did not have any usable cycles, mentioning that parts for bikes not available until we left boat 12 days later. Difficult to get anyone to help. Lecture at theater difficult to hear because production crew were busy talking and laughing at the back. Passenger service not helping with certain issues. One of the ports the itinerary description by Princess was not accurate.Phuget own your own was just a $70 shuttle service with pick up 3 hours later. On the positive,service at the anytime dining was great with good menu selection and stewards very helpful. Disembarkation excellent for my wife that needed a wheel chair. Read Less
Sail Date November 2019
We wanted to visit countries in southeast Asia that were on our bucket list. This cruise fit the bill and we were also able to spend another week in Australia. The ship was a nice size.. roughly 2000 passengers. Ship was clean but there ... Read More
We wanted to visit countries in southeast Asia that were on our bucket list. This cruise fit the bill and we were also able to spend another week in Australia. The ship was a nice size.. roughly 2000 passengers. Ship was clean but there was a lot of rust on the ship. Our room B547 was a standard balcony room. The patio door was not airtight and needed a small block of wood to be wedged into the window frame to force an air tight seal otherwise the patio door whistled at all hours of the day and night. The food was average in the dining room, buffet and outdoor terrace buffet. On a long cruise, you will find that the food menu starts to look boring after the first 14 days. Also found the steak I ordered in Sterling's to be full of gristle. Looks like Princess is cutting back of staff and other amenities... there are no longer any wine packages or laundry packages available. The staff in the buffet area seems to be very thin for the food counters and cleanup crews. I was hard to find tables where there were no dirty dishes on it. A bonus was that there were only 2 ports that required a tender boat. Two ports required a very long taxi or bus trip into the town. Phu My, Vietnam involved a 1.5 hour drive to get to Ho Chi Minh City and Laem Chabang, Thailand involved a 3 hour drive to get to Bangkok and a 2 hour drive back to the ship. Needless to say, we lost 3 hours and 5 hours respectively from our private tours. Read Less
Sail Date November 2019
Chose this cruise for the time of year and itinerary. Malaysia, Maldives, Sri Lanka and more and combined 2 back to backs for a total of 40 days. Love the ship, hated lack of good entertainment and better ship activities other then ... Read More
Chose this cruise for the time of year and itinerary. Malaysia, Maldives, Sri Lanka and more and combined 2 back to backs for a total of 40 days. Love the ship, hated lack of good entertainment and better ship activities other then lectures 3 and 4 times a day. Zodiac expensive tours part of this new program. Would not do another. Ship is our favorite, were on it last year. Stewards and waitstaff best ever. Hope this program doesn't make it and we go back to normal with dancers and singers and craft classes, pool acitvities. Change is not always good. We are 4 star and hope this does not happen to all Hollands ships, as we only cruise on the small 1800 and below. Not a fan of floating Malls. Food has gotten better at least more vegetables at dinner. Always ate in dining room and very happy with meals and services, ever wine steward was great. Pinnacle grill was very good, we ate there twice. Tendering sometimes too long having waited for 1 hour and 20 minutes at one stop. Made tendering a lot quicker and more efficient when they hired local boats to help out. Read Less
Sail Date January 2019
Cabin BA201- Can’t get the cabin temp below 72F. Have asked four times with no luck. Never accomplished. Cabin temp in direct line of AC flow did get to 70 at times if kept the balcony store closed and curtains pulled ... Read More
Cabin BA201- Can’t get the cabin temp below 72F. Have asked four times with no luck. Never accomplished. Cabin temp in direct line of AC flow did get to 70 at times if kept the balcony store closed and curtains pulled - Aussie sized (half size) whirl pool bathtub with high sides. Tub has rusted water drain, marked, and needs to be replaced. If you are 6 ft 2 in height and want to lie in the bathtub your feet will be on the wall. - Good shower - Marked toilet seat and needs to be replaced - Felt engine vibration, but not a problem for sleeping except when docking. Will wake you up if light sleeper - Counter space tight in bathroom but workable - No hot water during the night after 11:00 or 12:00 (last few days of cruise this problem was corrected) - Clothes Closet with safe tight but got everything in. Suitcases store under the bed - very nice decor - Otherwise good cabin which we enjoyed and would use again if they solve the AC problem and make required replacements Food- Reservation mistake. Ended up early fixed but was easy to change to open, deck 7. Staff very accommodating i.e. Hery main dining room, open sitting excellent, allowing us to change each night seating 2, 4, & 6 seat table. Met many interesting enjoyable passengers - Room service is excellent but coffee table for eating is tight - Mainly using dining room for dinner and lunch. Lido for breakfast and each time go on tour have breakfast in cabin. Food very good - Main dining room choice in menu is limited, often going off menu to french onion soup and salmon, both of which very good. - Had two dinners and one lunch in the Pinnacle Grill. Excellent food and service - Had one dinner in the Italian restaurant. Good service but not my preference in food. Cancelled our second reservation - Service in dining room ranged from very good to excellent Wine- I could not believe it. Limited Aussie wines and continually running out of wines. We are lucky and enjoy the New Zealand Kim Crawford, our favorite at home. Some of wine stewards attentive/ excellent. One or two were not and needed prodding $$$ - Ship nickels and dimes you i.e. purchase bottle water, purchase coffee lattes, extra charge for lobster even in Pinnacle Grill, expensive internet but is unlimited usage= did not have to worry about time spent, a huge feature for me since I needed to keep in touch with family company Reception staff- needs better training. Are pleasant but often without answers. Exception is Vanessa Digital Workshop- Unable to connect my laptop to the web. Written instructions provided by ship do not work for my Dell. Had to use Vanessa to set up computer. Good instructor on first leg but did not have the desired depth of knowledge i.e. could not set up my laptop for internet. Second leg instructor more knowledgeable and was great Entertainment- Ship has moved emphasis from shows to lectures, many of which were good to excellent - Piano man in piano bar was very good. Had several enjoyable evenings - Entertainment in Crows Nest Good - Good shows- i) Chinese lady playing special accordion was excellent. ii) Jersey Boys had good voices but needed a program manager. iii) Comedian good iv) musician playing several instruments was very good v) Magicians not to our liking Wake up call- always have a backup. One time did not work. One day unable to make wake up call. Line just ring busy. Staff who made a difference • Vanessa Christopher- Supervisor front desk • Rinato- Person in charge of room service • Adhy & Sigit- Persons who looked after cabin - Gym- fully equipped. Excellent. Had an air conditioning problem and had to use an industrial fan to attempt to lower temperature. 360 degree promenade for fast walking exercise or just casual walking at sea. 4 times around is a mile Rain water penetration- encountered a couple evenings of heavy rain, resulting in water getting into several cabins (rumored 35?) Sanitation- for both legs of the trip many passengers including myself came down with a heavy cold. I had to go to ship doctor for medication but still took 1.5 weeks to fully recover. When a ship has such an attack, normal experience is that procedure in buffet restaurant is changed from self serve to staff behind the counter serving you while you are in line for food. Not the case on the Maasdam. Only concern. Ship, which is old, was clean at all times Ship air conditioning- needs to be upgraded if they plan to use this ship in hot climates Ship decor- well done Ship layout- no problems except when coming out from deck 7 main dining room you have to either go down one deck or up one deck to walk to theater at front of ship Embarkation & Disembarkation- good Ports- we are on board because of the itinerary and tied in with our two months in Perth escaping Toronto winter - getting off the ship when ship tendered was backed up; but not a problem. We never missed our many private tours - many times docked at an industrial port and only a few times were there a ship shuttle into city/ town. Was never a problem since we were always on private tours Cruise Critic- there was approx 100 of us on the first leg. HAL missed an excellent opportunity to have officers attend the Meet & Greet, which was often our experience on other ships. Ruth did an excellent job in running the Meet and Greet, and web site on Cruise Critic allowing us to arrange private tours in almost all of the ports, with more tailored itinerary than Hal excursions and saved money. Great memories and wonderful passengers met Conclusion- good very interesting cruise notwithstanding the high temperatures. If you can take high temperatures would recommend, assuming ship solves the noted problems. Many sea days in itinerary were great for sleeping in and relaxing. Still looking for a holiday cruise where ship arrival is 9- 10 AM and departure early evening allowing me to be on holidays, not having to get up early for excursions Further info- drop me a note at deangayle@rogers.com and will try to provide i.e. private tours Read Less
Sail Date January 2019
I have sailed on Maasdam 4 times over the years, the last time just before she was refurbished in 2016 on a Caribbean cruise. Selected this cruise for its ports along the Western Australian coast and Indonesia and initially good value, ... Read More
I have sailed on Maasdam 4 times over the years, the last time just before she was refurbished in 2016 on a Caribbean cruise. Selected this cruise for its ports along the Western Australian coast and Indonesia and initially good value, bought this cruise at last minute. Writing from the value for an Australian (myself) and Canadian (wife) passenger costing point of view passengers. As a last minute booking we only had the choice of an inside cabin “guarantee” this was not a problem as usually that is what is usually offered and although we prefer a balcony or non obstructed outside cabin which are rarely available last minute. Always looking for different Voyages. Over last couple of years on last minute on MSC Divina as her ports of call of overnight in New York City, overnight in Bermuda (due to bad weather was missed and replaced with Madeira) overnight Ponta Delgada and overnight in Lisbon plus day stops in 4 Mediterranean ports to Genoa and TUI/Marella from Tilbury via Brugge,Amsterdam, Cherbourg, Lisbon and Corona Portugal, Gibraltar to Malaga. The ship is secondary to us. The ship was sparkling clean, cabin and servicing staff of Indonesian and Filipino were faultless, always greating you while passing you in hallways, always a smile on their face, especially if you developed connectionl with them, asking where they are from and thanking them for their service. Food overall very good, could not fault it for the choices selection. Ships deck staff and officers also greeting you, Captain very personable, as commented in other posts surprised that the shipping line now degrading his position by advising linking him to onboard sales. Come to the shops and meet the Captain on a jewellery sale. Entertainment was different from my last cruises, no cabaret dancing girls and boys, what a blessing. Overall it was very good. The Cruise Director on this cruise (believe she was the assistant who was filling in at that time for the actual cruise director), she didn’t have the finesse of cruise directors compared on past cruise such as introducing acts, her accent was hard to understand over the public address, and her comments over the public address and in person were sometimes cut and dry. Example at Komodo Island some persons were throwing objects into the water for the children in boats, her comment was “It was not allowed (or forbidden)to throw things in the water”, no mention of why ie we were in a national park, did not wish to encourage children begging, wanted to keep the oceans clean etc. Another occasion my wife asked a question regarding a matter not connected to the entertainment onboard, her answer was that was not her department, gave no other advise such as go to the front office, just not my department. Also her uniform was always a monotone colour, the same for every occasion and did not reflect her important position overall satisfaction with passengers on the cruise. Port visits wer a highlight of this cruise. Shore excursion were overall very expensive on this cruise not only for Australian, Canadian’s US and other nationalities. Example of a couple which for the Australian and Canadian are very expensive in equivalent AU$ and C$. Geraldton the lowest price excursion was “City Highlights and Maritime Museum” at US$79.95 or approximately AU$112.00/CA$105.45 while a city hop-on-hop off bus operated by city from the terminal was offered at AU$10.00 plus entry into the Marine Mureum AU$ 20.00 = AU30.00 would be appropriate US$21.45/Ca$28.25. Komodo Island Lowest shore excursion was US$104.95 onboard equivalent to AU$146.90/CA$ 138.44 on an upcoming cruise with P&O Australia on a exactly same excursion onboard was AU$104.00 or US$65.45/CA$97.70. This was the same pattern forall the shore excursion, some like Kuri Bay where one could only take a shore excursion or stay onboard. Celukan Bawang Bali where the port was on the north end of the island where their was no town highlights the e lowest price shore excursion Was called Munduk Highlights was a whopping US$229.95 equivalent to AU$321.50/CA$303.05. The only other option is doing things on ones own. Such as in this port a close by beach resort some 2-3 hours away. The next cruise by the ship to Sri Lanka and the Maldives the shore excursions offered by the ship were also excessively prices. My point is if you are an non US or EU passenger such as Australian and Canadians be careful selecting a cruise such as this one make sure that the cost of excursions are taken into account of the overall cost of the cruise or that you can do your own thing in port with the allotted time. Unlike Europe, Mediterranean and Caribbean where it is easy to hour on ones own. Read Less
Sail Date January 2019
This will be my first review on Cruise Critic, but after meeting some CC people aboard MS Maasdam (Jan 6 2019 Freemantle-Singapore), I thought I’d contribute. This was a birthday/Winter getaway with apparently interesting stops, our 20th ... Read More
This will be my first review on Cruise Critic, but after meeting some CC people aboard MS Maasdam (Jan 6 2019 Freemantle-Singapore), I thought I’d contribute. This was a birthday/Winter getaway with apparently interesting stops, our 20th cruise and 4th on Holland America. We loved our previous HAL cruises (Zuiderdam and Prinsendam X 2). Sadly, this trip did not meet our expectations from HAL. The question is whether it is this particular ship or a new marketing model. Overall, the first impression is nickel-dime’ing. Quarters to use the laundry washers and dryers? Second impression, max effort to ‘sell’ something/profit incentive (I’ve never seen a captain appear and host a jewelry store sale event, speaking to shoppers - more so than at various Mariner events and meet-the-captain galas). This begins with surprisingly high excursion fees, often over double the cost for the same excursion online. Particularly galling is contracting with a local operator to sell ONLY through HAL excursions, i.e. blocking independent online or walk-up bookings; example - Dili East Timor: Hop On Hop Off is advertised at $45, with a stop at the cruise port. HAL contracted to do the booking for $79.95. They were not allowed to sell tickets to anyone not on a HAL excursion. Entertainment: cruise director was brand new (reportedly third in recent months). There were no “shows/productions”. There were individual entertainers, some quite decent, but not every night. Some ‘science/wildlife’ lectures were informative for those interested. Event scheduling seemed haphazard, e.g. captain’s reception and festivity at 7:55 PM, show start at 8:00 is only one example. There were many. Seems they are trying to appeal to a ‘younger’ clientele (average age still appears to be 70, with lots of older folks with walkers/canes/wheelchairs). The introduction of Zodiac inflatable excursions is new, and from reports (can not verify), some were disasters, acknowledged by the zodiac drivers that a monetary adjustment should be expected. Selections of cruise stops - sounded off the beaten track, and they were, not necessarily all bad but certainly raise some questions. Geraldton, Exmouth, Broome? Interesting introduction to relatively barren Western Australia (Exmouth often the hottest spot in the world - we saw 113* F). Komodo Island was a highlight and a big factor in selecting this cruise. It was worth the effort. Assumed (wrongly) that th Bali stop was the ‘known tourist destination. Actual stop was at a North Coast port, out of reach of any better known or advertised sites (e.g. Ubud). Probolinggo? Surabaya? O.K. Expensive, long excursions to Mt. Bromo were highlights available, but not sure how many took advantage. We did not, arranging our own private tours. An advertised 10 hour excursion from Semarang to the ancient temple of Borobudur was offered, and many booked it. They arrived back at the ship almost an hour late. Mixed reports,some loved the visit, but all mentioned huge crowds and difficulty getting pictures (including a professional photographer). The ship: getting OLD. Our vista suite had numerous wooden shims in the sliding glass door, presumably to stop it from creaking/rattling. They did work, if looking a little flakey. No complaints about our cabin/Port side. starboard side Vista suites had water (strong rains puddled on verandas) seep under sliding doors, wetting carpeting and personal items/luggage on the cabin floor. Food: no issues, and generally decent. Some local/Indonesian offerings were excellent. Very little local fruit offered - small plates purportedly put out at 11:30 were gone by 11:45, too bad if you weren’t there. Almost none in the evenings. We are not picky or demanding foodies, and more often than not eat at the Lido/buffet. Surf and turf (one night) in the dining room was very good. Overall, mixed emotions. May or may not give HAL another try (not on Maasdam). A little disappointed with this cruise, being a HAL fan. Read Less
Sail Date January 2019
I'm a great fan of Princess Cruises and booked because of the 12 Night Cruise from Fremantle to Singapore via Bali, 3 Malaysian ports and Phuket in Thailand. It'd only been about 6 weeks since I had been on Sea Princess. ... Read More
I'm a great fan of Princess Cruises and booked because of the 12 Night Cruise from Fremantle to Singapore via Bali, 3 Malaysian ports and Phuket in Thailand. It'd only been about 6 weeks since I had been on Sea Princess. The Asian cruise was great. The ports were interesting. The weather stayed amazing and the cruise was everything pretty much I expected. Just wonderful (mostly). I took most of my meals at the Horizon Court and everything I had there was terrific. I tried Cafe Corniche for lunch once (2 out of 10) and Traviata for Dinner once (5 out of 10). My travel agent kindly gave me a voucher for Sterling Steak House. (2 out of 10) The Maitre 'd that night after we left Langkawi seemed indifferent and distracted. I had booked for one (days before) wanted a table for one, had a voucher for one and was then quizzed why I was alone. I was then seated at a table set for two with the other place set left where it was. Waiters were nice but it took 3 asks for the wine list and then forever for the wine to arrive and longer to have my food order taken (at 6pm when the restaurant was almost empty). Seems everyone thought someone else was going to join me. Did I miss something ? 35 minutes or so into the wait the assistant waiter arrived with the bread basket and said "Welcome to Sterling Steak House". Nice to be greeted finally, a nice young chap. He should have been the Maitre 'd. Food was very disappointing. Medium (ordered) filet mignon was like Rhino hide. The starter and dessert bland and boring. I had to ask for water glass top-ups. I'm glad I didn't pay for it. The 2nd place setting was finally removed as I sawed through the steak (I left most of it). If this is Specialty Dining I'd rather go back through the flimsy curtain to the Horizon Court where the steaks are MUCH better. But none of that hasn't dampened my enthusiasm for Princess Cruises and I look forward to seeing what they have done with the lovely Sea Princess during that dry-dock. I have two future cruise deposits in place.......its just now when and where ? Read Less
Sail Date October 2017
The cruise was most enjoyable, with great shows in the evenings, many opportunities for varied activities, from Line Dancing to Spanish Language lessons and many other choices in between. Our cabin was roomier than expected and always ... Read More
The cruise was most enjoyable, with great shows in the evenings, many opportunities for varied activities, from Line Dancing to Spanish Language lessons and many other choices in between. Our cabin was roomier than expected and always cleaned at the earliest opportunity. The towel 'sculptures' were fun and the chocolates appreciated. The introduction of'Anytime Dining' suited our group very well and the dining staff were always courteous and pleasant. The wait staff at our table, Edward Hipolito and Wayan Asnawa were exceptional. Their attentiveness, good humour and understanding made all our dining experiences very memorable. A great duo! Ralph, at the Wheel House Bar was also very pleasant and efficient along with the other bar staff, despite being under pressure at times. I thought the shore excursions were quite expensive, hence we made our arrangements most of the time. Disappointments? I was taken aback this time to see the standard of dress for formal nights and evening meals had dropped dramatically. It is a pity, when the staff has dressed so appropriately and many passengers have not bothered. The staff are very well trained and always pleasant and helpful. Even though I prefer to cruise on smaller ships, I would sail with Princess again. Read Less
Sail Date September 2017
After just coming off the Ovation of the seas I was a bit hesitant cruising on the small Pacific Eden, but found the ship very relaxing and casual.Overall, I could not find any major faults with the Eden, although the food was below ... Read More
After just coming off the Ovation of the seas I was a bit hesitant cruising on the small Pacific Eden, but found the ship very relaxing and casual.Overall, I could not find any major faults with the Eden, although the food was below standard in the waterfront and pantry restaurants, where the food was often luke warm. I was surprised at how casual everything was and took far two many dressy clothes.there were no formal nights. They did however have a Gatsby and Bianca (white night) which was a lot of fun.The staff in all areas were excellent and the entertainment great. As for our cabin on deck 5 the only complaint was there was no fridge which would have been handy to keep our drinking water cold. Compared to the rest of the ship, the cabins and corridors are starting to look tired. We have been on several P&O ships and if you are looking for a cruise to relax and unwind then I would say that the the Pacific Eden would top them all. Read Less
Sail Date May 2017
We decided to take our family along with us as this trip covered Xmas and New Year. The Nuro virus was already onboard when we got on in Fremantle, but we thought hygenie would help us stay free of it and it worked, none of the 6 of us got ... Read More
We decided to take our family along with us as this trip covered Xmas and New Year. The Nuro virus was already onboard when we got on in Fremantle, but we thought hygenie would help us stay free of it and it worked, none of the 6 of us got it, and our grand daughters are 8 and 10. They had the best time in the kids club, made wonderful friends. so that freed there parents up to have that well earned holiday, and that they did. We had that chance to be with the girls at meals and in the pool and Xmas day was just the best. Dining was made lovelier by our waiter who we also had a breakfast. New Years eve was a blast, everyone onboard enjoyed themselves. The staff on SUN are just the best, so friendly and helpful. The stops were not that wonderful. we went to the first stop last as we had to avoid a cyclone. and Komodo island was great. I had been before so didn't go ashore the others did and well worth it. Just the views from the ship were wonderful. Bali was Bali. and they others I didn't like and got off in two and came back to ship in an hour or so. Our cabin B705 was comfy and clean. Laundry went the whole time this trip, no dramas there. Would I go on the Sun again making it a 4th trip...you bet. but off on Sapphire next. Read Less
Sail Date December 2016
This was our third cruise on Sun Princess. After touring the South Pacific in Dec. 2013, and New Zealand in Dec. 2014, Xmas and the new year 2016 seemed like a good choice. Boarding was not a problem, having been warned of later ... Read More
This was our third cruise on Sun Princess. After touring the South Pacific in Dec. 2013, and New Zealand in Dec. 2014, Xmas and the new year 2016 seemed like a good choice. Boarding was not a problem, having been warned of later boarding times due to necessary cleaning regarding norovirus presence. The same happened for the previous two trips, so no surprises there. Once aboard, we went straight to our cabin to ready for dinner. The Marquis dining room was as expected, and after some negotiation, we had a table for the two of us; very accommodating Maitre De, many thanks. All our main meals were had there; excellent cuisine, and excellent waiter and his assistant. For breakfast and lunch, Horizons was our choice; select your own food combinations for your pleasure. Most serving staff were of good nature, but several seemed rather tired and a little snappy at times. Understandable, and easier to ignore. During the first few days at sea, there was an ever present odor in the passageway of deck 11, Aloha between the forward elevators and our cabin. The cabin staff appologised for the problem, which took nearly three days to rectify. I'm afraid urea is not a pleasant experience for any person. A short time after that, My wife and I came down with what was 'diagnosed' as norovirus by the duty nurse. Neither of us was seen by this 'nurse'. We were confined to our cabin for 24 hours, a necessary precaution. A package of capsules was sent to each of us to help plug each end, so to speak. Gastro Stop is still Gastro Stop even by any other name.Since my wife was still feeling 'off' afterward, we were confined for another 24 hours. Fair enough, we did not wish to be responsible for other passengers discomfort. At this stage, we had to utilize room service for our meals. The selection is a little restricted compared to the main dining, but quite adequate particularly under the circumstance. After another day and a bit passed, we had not been contacted by the duty 'nurse', so I rang the medical rooms to confirm we were feeling good again. We were allowed out once more. Good cheer. With that episode behind us, it was time to enjoy the rest of the journey. Most of our evenings were spent at Crooners after dinner. Maurizzio is the main attraction for entertainment there. One can join in with the songs, dancing and chit-chat with other passengers. The majority of bar staff we found to be accommodating. The International Cafe we found to be crowded at the best of times, unless very late into the night. Not an overly important issue since there are other places to have a coffee. Could not say much for the shore excursions; Komodo Island was fully booked before we boarded the ship - limited visitors allowed on the island at any given time. Fair enough. Bali (Benoa) was the fun stop. It allowed my wife to buy some presents for the rellies after our return. She also enjoyed a full body massage, bless her little cotton socks. The only other stop we went shore-bound was Macassa. Since it was raining mostly, we spent about one hour walking near the port. Missed the markets due to poor information, but no loss, didn't spend anything there. Overall, we found the cost of excursions via Princess to be overpriced. On our NZ trip, we arranged tours on shore, most costing better than 50% less. Since the main reason for this cruise was to unwind after a heavy working year, (yes, not all of us oldies are retirees) we didn't need to rush around with activities so much. We met with several couples to share our and their stories and experiences. Back in Fremantle, disembarking was the easiest part; straight through from ship to shore. Uber took a little bit longer. Overall, we will travel again, but will try other lines as well to get a better feel for them in all fairness. Read Less
Sail Date December 2016

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