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Celebrity Solstice Cruise Review
5.0 / 5.0
Cruise Critic Editor Rating
2,157 Reviews

Celebrity Solstice misses the mark!!

Celebrity Solstice Cruise Review by MarDi_travels

29 people found this helpful
Trip Details
  • Sail Date: Mar 2016
  • Destination: Australia & New Zealand
  • Cabin Type: Deluxe Veranda 2C

This was our 3rd Celebrity cruise & we were extremely disappointed! Having had 2 great trips on the Millenium class, this entire voyage missed the mark!

Our cabin steward was fantastic but the cabin itself (6249) was extremely noisy with mechanical ship noise throughout the night. The 2 twin beds they pushed together were sunken & about as comfortable as a cot. Every night the room heated up regardless of how cool we set the temperature. Also we had a non-smoking veranda that we couldn't enjoy because we were directly over one of the ships smoking areas! It's shocking that Celebrity can justify putting a customer in this cabin!

The entertainment on board was awful (of the 17 nights we only enjoyed 3 shows).

The food in the dining room was inconsistent & they couldn't get the cook right on steak so we stopped ordering the beef ... except at the Tuscan Grill (a specialty restaurant) which we thought was amazing!! However, the high-pressure pitching to make a specialty restaurant reservation (that we endured every day of the cruise) took away from the experience.

Internet was way too expensive (.79 US / min or $59 US for a 90 min package) & way too slow (it took about 12 mins to log on & send a simple email)!

The excursions are a total rip off. Celebrity charged $300 US for a Great Barrier Reef tour, but you could get the same thing in port for $88 AUD. Here's the problem, Celebrity doesn't give you enough time ashore to book on your own, leaving you stuck with their disorganized overpriced & disappointing tours!

We're extremely disappointed in this trip because up until this voyage, we had been BIG Celebrity advocates! Not anymore.


MarDi_travels's Full Rating Summary
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Enrichment Activities
Value For Money
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Dining
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Cabin Review

Deluxe Veranda 2C
Cabin 2C 6249

Our cabin steward was fantastic but the cabin itself (6249) was extremely noisy with mechanical ship noise throughout the night. The 2 twin beds they pushed together were sunken & about as comfortable as a cot. Every night the room heated up regardless of how cool we set the temperature. Also we had a non-smoking veranda that we couldn't enjoy because we were directly over one of the ships smoking areas! It's shocking that Celebrity can justify putting a customer in this cabin!


Port & Shore Excursion Reviews

Cairns

Great port but not enough time. Celebrity offered a Great Barrier Reef excursion for $300 US when you could get a GBR tour ashore for $88 AUD - the problem was that Celebrity didn't stay long enough for passengers to take their own tour. Hmmm

Darwin

Super hot & nothing to do. This is where Celebrity decided to stay an extra night in lieu of Bali that got cancelled. Why they wouldn't choose a 2nd night in any of the other ports (where there was lots to do) shows a lack of planning & consideration for customer satisfaction.

Brisbane

The Zoo itself was great but the bus tour through the ship left much to be desired. Unorganized, too much waiting & the guide talked way too much (the whole hour & 1/2 ride) without valuable information.

Newcastle (Australia)

Great port stop - fantastic place to tour on your own.


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MarDi_travels
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