1. Home
  2. Cruise Lines
  3. Oceania Cruises
  4. Oceania Cruises Cruise Reviews
Sail Date: July 2019
We enjoyed Oceania on past cruises, especially the specialty restaurants, the smaller ship sizes and the service. Other cruise lines are cheaper, but the crowds are larger and the food is not as good as Oceania. Our cruise was 19 days ... Read More
We enjoyed Oceania on past cruises, especially the specialty restaurants, the smaller ship sizes and the service. Other cruise lines are cheaper, but the crowds are larger and the food is not as good as Oceania. Our cruise was 19 days and covered a number of ports we had previously been to, but we wished to visit Turkey, Israel and Cyprus. Embarkation at Port Piraeus, Athens ran smoothly. It took less than 30 minutes and we were on the ship. We find the ship is always clean in the public areas, the staff are extremely helpful and pleasant and enjoy a bit of banter. We found this time there were a number of passengers travelling with children. Sadly they are unsupervised around the dining areas and like to run up and down the halls during the day. I realise it is not the staffs responsibility to control them, but this can ruin it for others. We used the ship's excursions a couple of times which were quite good. I think next time we will organise our own excursions. It is most frustrating when people wonder off and forget the time, whilst everyone else is waiting at the bus. The onboard entertainment is not something we go to see. The band at the pool were playing a couple of times, and I thought they were pretty useless. Would have been better with just come music playing rather than a band. Disembarkation at Barcelona, Spain was super easy. We walked off the ship and all the bag were waiting downstairs. Plenty of taxis waiting to take departing passengers to hotels, airports etc. Read Less
Sail Date: November 2018
The cruise had a fabulous itinerary and we chose it for that. We were not disappointed. The cruise was amazing and the ports were phenomenal. Everything was interesting and easily explored. Sometimes we had to travel a distance from port ... Read More
The cruise had a fabulous itinerary and we chose it for that. We were not disappointed. The cruise was amazing and the ports were phenomenal. Everything was interesting and easily explored. Sometimes we had to travel a distance from port to the points of interest but that is often to be expected with a cruise. We could not have been more pleased with the choice of ports. We arranged for private shore excursions and were so happy we did. In 2 ports we took ship tours because there were no private tours available. In Limassol, Cyprus, the tour was OK - not great, but interesting. In Salalah, Oman, the tour was absolutely terrible. The ship should have given everyone a refund of the money they charged. The tour was to be 4 hours and it ended up being 2 1/2 hours because of immigration problems. However, the tour was terrible, uninteresting and not worth even $25. Just horrible. We complained, as did many other people. My recommendation is to stay away from ship tours if at all possible. The ship was lovely and it was kept very clean. We had a problem, however, with service in the Grand Dining Room and in Waves Grill. Both seemed to be short-staffed. Many times there were tables that needed to be bussed at Waves. Since this is an outdoor venue and the weather was lovely, many people wanted to sit outside but we had to bus our own tables sometimes. The staff just couldn't keep up with it. The service in the GDR was excruciatingly slow most nights. We didn't find the wait staff overly friendly - certainly not as it had been on other Oceania sailings. Something was off on this sailing and it was noticeable to many. The menu in the GDR was unspectacular and often plain boring. Several nights there was nothing that any of us wanted. The Jaques Pepin menu never changed and was very tired by the end of the cruise. The specialty restaurants were much better, with better service and food. We found Toscana a bit more to our liking than Polo Grill because the wait staff was better. The food was more inconsistent in Polo Grill, too, but both were FAR better than the GDR. We were able to eat 6 times in the specialty restaurants and we were very glad we could b/c the GDR was just not up to Oceania's normal standards. Add poor service to that on some nights - a 15 minute wait for a waiter to even come to the table!! - and it was a recipe for dissatisfaction. We always went to Happy Hour in Horizons and had one server who was outstanding, Beverly. She was attentive, knew our drink selections after the 2nd day and was always cheerful. If we didn't sit in her section, she would come to us and ask us why we weren't sitting in her section. She really cared about us and proved that good service is still possible on Oceania. She made our evenings so very enjoyable. Our cabin was always kept clean, however, when we first arrived, we did not see our cabin steward until the next day! This is unheard of. We knew the name of our attendant but we never saw him. I called for extra hangers and they took forever to arrive. Poor service there on the first day. When we finally saw our cabin steward the next morning, we found out it was not the one who had been assigned to us. The steward originally assigned to us had left the ship in the embarkation port. We figured that there had been some personnel problems b/c surely they would not have assigned him to our cabins had they known he was leaving. Still, no word of explanation nor was there an apology for the replacement. And we still would not have met our new steward if it hadn't been for the fact that he was in the hall when we left the cabin the next morning. Another "off" thing about this sailing. The Cruise Director, Julie James, is a bit tired and long in the tooth. She was our Cruise Director once before and we didn't think she was all that great. She is friendly and bubbly but that's about it. She doesn't expend a lot of energy getting to know her crowd. We have had CDs who are much more engaged with the passengers. The production entertainment staff was engaging and the kids worked really hard but they were not all that good. They were as cute as they could be but they didn't seem to be that skilled. Sometimes off key in the singing. The dancers were very good and far more skilled. The hired entertainers (magician, musician, flautist) were excellent. They could not have been better and we enjoyed them tremendously. The professional lecturers were outstanding and we enjoyed their presentations. Since we were seeing so many foreign ports, their input and information was extremely valuable and helpful. All in all, we have loved Oceania and are willing to give this cruise experience in the cabin and dining room areas a pass. Perhaps something was going on that we were not aware of as passengers. Certainly, we have experienced a much better Oceania in the past. We hope that this is not becoming the standard because if it is, we will be turning our allegiance elsewhere. An outstanding itinerary cannot make up for some of the issues we found. Read Less
14 Helpful Votes
Sail Date: November 2018
The cruise was generally excellent mainly because of the the variety of food, the service, the gym and running track, and the itinerary. I will not go into detail on those factors because you can read about them in numerous other reviews. ... Read More
The cruise was generally excellent mainly because of the the variety of food, the service, the gym and running track, and the itinerary. I will not go into detail on those factors because you can read about them in numerous other reviews. Instead, I will discuss a few deficiencies aboard Nautica and suggest some ways to overcome them so that they will not interfere with your enjoyment of the cruise. The final week After seeing Petra, there are 4 days a sea, then a ½ day stop in Salalah, Oman, and then another day at sea before stopping for a day in Muscat, Oman. Salalah is a dead-zone as far as tourism is concerned. There is nothing to see in the industrial area that surrounds the gigantic port. Moreover, the taxi drivers’ union does not allow the ship to offer its usual free shuttle into the town. We heard numerous complaints from other passengers about the boring tours of Salalah offered by Nautica (at outrageous prices). On that day, we stayed onboard the ship even though it meant we went 6 full days without going ashore. My advice: Take some good books and projects to help fill the hours in that final week. Shore excursions Because we paid O-Life fares, we received 4 excursions each, which we used for tours that were only accessible by the ship's buses. We found the main problem on these excursions with 30+ people was that it was difficult to hear the guide unless you were standing right beside him or her. Oceania needs to take a lesson from Viking and provide Vox machines for all passengers on all tours. We found that for half the price of Nautica's shore excursions we could easily book better, small group tours using top-rated companies that we found on Tripadvisor. Then everybody could hear the guide and ask lots of questions. We used Love Egypt Tours in Luxor and Jordan Horizons for Petra. Specialty restaurants reservations Oceania does not reward loyalty; instead they give perks to passengers based on how much they pay for their staterooms. For example, someone who is a first time Oceania guest who buys a stateroom for $25000 gets to reserve specialty restaurants at least a month before someone who has been on several Oceania cruises and has spent over $50000 in total, but always on porthole staterooms on level 3. That's not fair. I booked the minute I was allowed to reserve specialty restaurants and did not get a single one of my choices because people in more expensive staterooms had taken all the available tables. However, when I embarked, I went immediately to the dining room and they exchanged all my (bad) specialty restaurant reservations for the times I wanted. Lesson learned: Oceania holds back a lot of times to satisfy unhappy customers like me who request changes when they are onboard. It's also worth noting that we received better meals and equal service in the Grand Dining Room. We will likely not bother reserving in the specialty restaurants on our next cruise. WiFi and Nautica’s computer lab With the O-Life fare, you get free WiFi. However, it’s not their premium WiFi and it’s slow. I can't understand why Oceania offers a service such as WiFi when it is clearly substandard. The two hours before dinner seem to be the worst. Moreover, if you go to the computer lab you may find that some external drives cannot be read by the ship’s computers. I suspect it’s because those computers are PCs and don’t read files that are made on Apple machines. Before you leave home, if you’re a Mac user, test your external drives to make sure they can be read by a PC (eg. at your local library). Also make sure all your files are saved in PDF or .doc format. Food Although the meals are generally excellent, we experienced 2 problems. First, chicken breasts or thighs were raw inside on 2 occasions. We sent them back and got well-cooked replacements. Make sure if you order chicken that you specify you want it well done. Undercooked chicken can be dangerous! A second problem is that the Terrace Grill (the buffet restaurant that you will probably use for most breakfasts and lunches) has the worst design of any cruise ship we have been on. Why? -- 90% of the food is crammed onto counter-tops on both sides of a very narrow aisle, about 50 feet long. You’re continually banging into other guests who are shoulder-to-shoulder trying to get food. The solution: Go very early or very late. Canyon Spa I listened to one of the hour-long health seminars given by the fitness trainer. It was about all the “terrible” health problems caused by the accumulation of toxins in the body. Since I have a biology degree, it soon became obvious that although there was some accurate anatomical and physiological information given out, the majority of the “facts” simply involved vague, misleading half-truths. The objective was to sell several months’ supply of Canyon Spa teas and a seaweed bath product that would supposedly rid the body of toxins. (The cost: over $1000 for a six month supply delivered to your home) It was the worst example of quackery and “snake oil” sales I have ever seen, with not a shred of valid medical research to support the use of those products. Oceania should be ashamed of allowing that kind of misinformation to be foisted on passengers, most of whom have low scientific literacy. My advice: Use the spa for massages if you want to pay their ridiculous prices, -- but skip the seminars. In summary, none of these problems affected our enjoyment of the cruise. I simply offer them as a warning to future passengers on Nautica or her sister ships. No cruise ship is perfect. Read Less
2 Helpful Votes
Sail Date: November 2018
We chose this cruise primarily because of the itinerary and it did not disappoint. We made all our own tour arrangements at each port so I can not comment on the ships tours. Our room was fantastic and the service bar none. We found all ... Read More
We chose this cruise primarily because of the itinerary and it did not disappoint. We made all our own tour arrangements at each port so I can not comment on the ships tours. Our room was fantastic and the service bar none. We found all the amenities great. We especially liked the Terrace Cafe just because of its variety of selection and casual atmosphere. We did enjoy Toscanas food as well, but did find the Polo fell short of our expectations. The entertainment in the evening was energetic and we were so impressed with the takent of the young enetertainers on the ship. The enrichment lectures were really informative and we tried not to miss any of them. We enjoyed the small ship atmosphere and the friendly staff. Our housekeeping staff went above and beyond any requests we had. The embarkation and disembarkation went smoothly and we were quick to get off and on the boat to meet up with our tour groups. We will definitely use Oceania again. Thanks for a wonderful experience. Read Less
6 Helpful Votes
Sail Date: October 2018
We chose this itinerary, back to back cruises, from Athens to Venice, Venice to Barcelona since we wanted to do both the Eastern and Western Mediterranean. Even though we stopped twice in Dubrovnik & Kotor, it was well worth it to ... Read More
We chose this itinerary, back to back cruises, from Athens to Venice, Venice to Barcelona since we wanted to do both the Eastern and Western Mediterranean. Even though we stopped twice in Dubrovnik & Kotor, it was well worth it to have the second day to explore on our own (after gaining familiarity w/ both cities). We are big Viking fans, both the river and ocean. Just did the Baltic w/ Viking Ocean in May and loved it. However, Oceania Rivera rates highly as well. To be honest, I really didn't like the ship Rivera as much as the Viking Ocean ships. The decor is heavy and dark, not very bright or light. However I was extremely impressed w/ our standard ocean view cabin. We did not have a veranda but the window is from floor to ceiling so we had great views. It would have be nice to have had a French Door to open like on the Viking River cruises but it was fine. The cabin was very spacious, 242 sq ft.; that little bit extra made the cabin feel so much bigger. Also the bathroom is large, the configuration made it feel more spacious than both Crystal Symphony & Viking Ocean bathrooms (which are long & narrow) - the Rivera bathroom is wide as you enter, the single sink ahead of you, a bathtub w/ shower on one side, shower stall & toilet on the other side, plenty of storage on either side of the sink, the center of the bathroom being open. I felt like I was in a normal bathroom, not one on a cruise ship. Service by all crew staff was excellent, similar to Viking. What separates Oceania from both Viking & Crystal is the food. It is exceptional, even in the Terrace Cafe, the casual buffet area. The coffee is outstanding in all dining areas in addition to the barista. There are four specialty dining venues, Toscana, Jacques, Polo Grill are exceptional. Red Ginger is fine, not as stellar as Crystal's Nobu. Both Crystal & Viking only offer two specialty restaurants. So for the eight day segment of the cruise, we dined four times at a specialty restaurant; then four more times in the second twelve day segment. The ice cream, though made fresh daily, does not compare to Viking's gelato. Rivera's pizza was almost like real pizza. We only ate in the main restaurant once. We liked the casual atmosphere of the Terrace Cafe. And if you were not interested in any of the offerings on the buffet, every night (unless it was a 'special' buffet) the Terrace grill offered fresh salmon, jumbo shrimp, fresh Maine lobster tails, lamb chops, beef rib-eye or NY strip steaks grilled to order. Every specialty restaurant offers Maine lobster in some dish(not sure about Toscana since I didn't have lobster there) - I actually got tired of eating Maine lobster! If you are not a drinker, Oceania will suit you fine. All non-alcoholic beverages are included and you can order them from the bar with no charge. This is nice if you wanted a club soda or a Coke while sitting up in Horizons or by the pool, or if you want a virgin pina colada. Only if you are served alcohol is there an additional charge. For us, to have three occasions when alcoholic drinks are free (the two captain's welcomes & the Oceania member event(you are a member on your second cruise)) during a 20 day cruise is more than enough for us. There is entertainment by dancers & singers and they were extremely good. Some yoga, Pilates, stretching classes are offered by the fitness center. They are free, no extra fee. However I was not impressed w/ the fitness instructor - he was not particularly friendly and was the exception compared to the rest of Oceania's staff. I was worried about the quality of the excursions since I had heard Oceania is lacking in this area but I was pleasantly surprised. For the most part, the excursions were great and the excursion staff ran the operation very effectively and efficiently. We embarked on Rivera in Athens; this was the smoothest and most efficient embarkation that we have ever experienced. Oceania and the Piraeus Port had plenty of personnel on hand to direct you and handle your luggage immediately. Disembarkation in Barcelona was a breeze as well. Even though our next three trips are with Viking, we would definitely consider Oceania if there was an itinerary that we are interested in. Read Less
8 Helpful Votes
Sail Date: August 2018
Background information: We are veteran cruisers with many years of cruising in different parts of the world on different cruise lines (includes Oceania, Disney, RCI, Celebrity, Princess, Holland America, Cunard). This was our 30th cruise, ... Read More
Background information: We are veteran cruisers with many years of cruising in different parts of the world on different cruise lines (includes Oceania, Disney, RCI, Celebrity, Princess, Holland America, Cunard). This was our 30th cruise, our longest cruise to date, our eighth on Oceania and our first on Sirena. I have done several other cruise reviews on Cruise Critic. This cruise was entitled “Voyage of Discovery” and was 28 days long, with embarkation in Athens, Greece and disembarkation in Miami, Florida. We booked this as a single Grand Voyage and not as two separate back-to-back Cruises. Sirena is one of the four R-ships currently owned by Oceania Cruises (along with 2 larger, newer O-class ships) and it has passenger capacity of 650-700 passengers and an international crew of nearly 400. The R-ships are scheduled for major renovations over the next few years. Oceania is a cruise company under NCL Holdings. Our trip began with flights on Delta Airlines from our home city through JFK to Athens, Greece. We purchased our own air. We also purchased transfers and a three-night Athens hotel package from Oceania. The hotel selected by Oceania was the Grande Bretagne, a beautiful five-star Marriott/SPG property located on Syntagma Square in the heart of the city. We thoroughly enjoyed the service and amenities at this hotel and its wonderful rooftop bar and restaurant with views of the Acropolis and other sites in Athens. Our pre-cruise activities in the city included visits to the Acropolis and Acropolis Museum and to the expansive Christian and Byzantine Museum, and we had a very enjoyable Greek cooking class in a Taverna, which we booked in advance through Trip Advisor/Viator. This was our first time staying in Athens and our second visit to the city. Embarkation: On the way to our ship, we selected an excursion from the Oceania representative at the hotel that included a bus trip to Cape Sounion and the Poseidon Temple, located south of Athens before heading to the port. It took mere minutes to be processed at the Piraeus cruise terminal and we were on-board Sirena having lunch. Our cabin was ready around 1:30 pm and our luggage arrived shortly after that time. Cabin: For this cruise, we selected an A3 category concierge veranda (cabin 7020, located on deck 7 forward on the port side). We are very familiar with this type of cabin, which has a total area of 216 square feet, including the veranda. The room was quiet and cozy, the bathroom is small but manageable, and the bed is heavenly (very, very comfortable). We did use our Veranda quite often on this cruise, with the hot weather. Our stateroom was maintained impeccably by our Room Stewardess and her assistant. The Concierge Veranda level comes with a new and very useful perk of three complimentary laundry services per sailing; since our cruise was composed of back-to-back sailings, we got six of these laundry services (maximum of 20 pieces per service). Public areas: The small size of Sirena limits the public spaces to a few areas - Library (popular with many folks but a complete waste of space in my opinion as I usually bring an electronic book reader), Deck 11 sports area, Pool Deck, Baristas/GDR bar (did not use), the Upper Hall (home of the string quartet concerts), Martini’s bar (strangely, a big favorite for us in the past but we only visited a couple of times on this cruise), a tiny casino, the ample Sirena Lounge (entertainment, lectures, trivia, and meeting place for excursions), and the beautiful and expansive Horizons Lounge on deck 10 forward (the Room with a View). There are two tiny boutique stores on deck 5 and a card room on deck 9. There is also a decent-sized gym/workout facility and the Canyon Ranch Spa area on deck 9 forward. The public areas are nicely decorated but the OceaniaNEXT project will certainly be welcome. Dining: Oceania is renowned for their cuisine and our experience ranged from good to excellent, with a couple of exceptions. We had most of our evening meals in the Terrace Cafe because of its convenience and outdoor seating, and the wide variety of offerings, including salads, pastas, grilled meats, specialty dishes, good side dishes, sushi, charcuterie, fresh breads, and desserts were superb. There were several special lunches or dinners in the Terrace, including Greek, Italian, Spanish, Mexican and Indian cuisine. Our breakfasts were divided between the Terrace Cafe (full breakfasts and cooked to order) and Waves Grill, which offers a continental style buffet. Waves Grill is also a great place for lunch (huge cooked-to-order burgers and sandwiches) and they have a salad bar, plus delicious ice cream and milkshakes. We ate a few times in the Grand Dining Room and enjoyed the selections, but preferred the more casual ambience of the Terrace Cafe and the ability to control portion sizes. The specialty restaurants on Sirena are Red Ginger and Tuscan Steak. We ate at Red Ginger once and Tuscan Steak twice. Red Ginger, specializing in Asian fusion cuisine, is not one of our favorites, but it was good. Unfortunately, my dinner at Tuscan Steak the first time we ate there was nearly ruined by an inedible ribeye steak. The first grey, over-salted, overcooked and tasteless steak I received was whisked away and replaced by another steak almost as bad. Apparently, the filet is a more “sure” thing; being from the western US, I am more of a fan of strip and ribeye cuts, but will not try most steaks again on Oceania. Everything else at that meal was excellent. Needless to say, my second meal at Tuscan Steak concentrated on the pasta selections, which were delicious. Another miss was the horrid lobster bisque in the GDR. Many folks complained about this over-salted and very fishy (in a bad way) soup selection. The service in the dining areas ranged from good to excellent; some minor issues with lack of service (set up, clearing of dishes) at the beginning of the cruise were rectified. Bar offerings, wine selection, and service: We did not buy a beverage package on this cruise. We tried to go to happy hour every evening to help with the costs. The drinks are very expensive, especially wines by the glass, and that cost is exacerbated by an 18% service charge. The wine selections were quite good, however, and we did buy a few bottles that can be stored on-board for more than one meal. Beer selections are somewhat limited (a negative with hubby, who is a craft beer aficionado). Mixed drinks are good to excellent. Service is very good to excellent from the bar staff and sommeliers. Most of our bar service experiences were in Horizons lounge or Waves Grill/Bar. Activities and Entertainment: We do not go on Oceania for their entertainment. The small entertainment staff is young and enthusiastic and the shows are fairly short and limited to one every evening at 9:30 pm, with a few guest performers in some shows. We usually head back to cabin to relax and read after dinner so we did not see most of the productions. The Sirena Show Band on our cruise was excellent and we heard them most often in Horizons before dinner. Other entertainment and activity options included enrichment lectures (did not attend most of them), trivia, bingo, sports activity contests, cooking demonstrations, and some pool deck contests (build a ship, country fair, crew contests). Our CD was Leslie Jon, who is very personable and an excellent announcer. Service: As noted in the other paragraphs, service ranged from very good to excellent and minor concerns were corrected immediately. This cruise also featured the best and most competent Destination Services staff we have dealt with yet on Oceania, a wonderful and helpful Oceania Club Ambassador (yes, we are going again), and very friendly staff at Reception and in Security. Officers are business-like, but approachable. Captain Vitaliy Silvachynsky was very professional and trustworthy. We called him Captain “Early” because he would often leave ports ahead of the departure time if everyone was on board. He also made the right calls on avoiding Hurricane Florence and other tropical storms that were brewing in the Atlantic; our 8-day crossing was very smooth. Ports and excursions: Separate port write-ups are included. This cruise was attractive because of its ports and the transatlantic crossing. We did ship excursions in almost every port and most were good to excellent. Sadly, two premium excursions we booked prior to the cruise that included gourmet experiences were canceled due to lack of participation. Our ports of call included Patmos, Rhodes and Crete in Greece; Limassol, Cyprus; Haifa, Israel (overnight); Valletta, Malta; Messina, Sorrento and Rome (Civitavechhia), Italy; St. Tropez, France; Barcelona, Cartagena, and Malaga, Spain; Funchal, Madeira; and Nassau, Bahamas. A planned overnight in Bermuda was replaced by a day in Nassau due to Hurricane Florence. We did not have any planned activities in Civitavecchia (Rome) as there were limited excursions on this cruise transition day and our choice of excursions was canceled, unfortunately. The top ports we visited were Haifa, Israel (two amazing and unforgettable journeys to Jerusalem on the first day and to Nazareth and the Sea of Galilee on the second); Patmos (beautiful island and fascinating history of St. John); Valleta, Malta (loved this unique and scenic small country); Messina, Sicily (we did a great excursion to Taormina, a lovely town south of Messina, and to a nice winery); Cartagena, Spain (a fantastic excursion to a Spanish horse ranch); and Funchal, Madeira (a gorgeous island with dramatic scenery and a fun city market). We also enjoyed all of the other ports and have good memories from each place we visited. Disembarkation: We disembarked very quickly in Miami and had a private transfer to Fort Lauderdale for our non-stop United flight home. Summary: Our overall experience on Sirena was excellent, with a few minor issues as noted in the details above. Usually, we are ready to go home, but we were reluctant to leave on our last day. We have already booked our next experience, a cruise on Nautica from Venice to Dubai in late 2019! We look forward to the renovated R-ships. Read Less
4 Helpful Votes
Sail Date: August 2018
Oceania is a fantastic cruise line, up there with the best. The crew were second to none and the food is of course exemplary. We never had a problem finding sun loungers (despite many shaded sunloungers being reserved every day) and there ... Read More
Oceania is a fantastic cruise line, up there with the best. The crew were second to none and the food is of course exemplary. We never had a problem finding sun loungers (despite many shaded sunloungers being reserved every day) and there were many day beds available at all times too. The show lounge is called the Sirena lounge and it is more akin to a bar/lounge rather than the more typical double height theatre that you get on slightly bigger ships than Sirena. My comments on the cabin are below. We travelled as a family with four daughters and we were made especially welcome, particularly by the entertainment team who appreciated guests who were more similar aged to themselves! The ship was run extremely well and everything went smoothly. From the reception staff, the restaurant waiters to the room attendants, everyone made sure that we never queued for anything and it helped make our holiday superb. Read Less
8 Helpful Votes
Sail Date: July 2018
Loved the itinerary - many locations we had not visited. However a horrible cruise overall. Booked our flight through Oceania as part of the cruise package and arrived at the airport to find out that our flight was cancelled the day ... Read More
Loved the itinerary - many locations we had not visited. However a horrible cruise overall. Booked our flight through Oceania as part of the cruise package and arrived at the airport to find out that our flight was cancelled the day before. No notice received from airline(Austrian Air) or Oceania - frustrating way to start a vacation. Thank goodness we arived early at the airport and was able to find a substatute flight. Booked a Penthouse suite and expected suite service. We entered our suite after the 10th floor suites were released to find out our bathroom had not been cleaned. Towels were changed but shower was littered with previous guest used ammenities and toilet was plugged. Butler service was all smiles and no service. With all the advertising bosting the "finest cuisine at sea" and endorcement by Master Chief Jacques Pepin, cuisine in main dining room was very ordinary and the specialty dining venues were not much better. Tuscan Steak house and Jacques are not worth going to, Polo Grill was just OK and the best cuisine was at the Red Ginger. The Terrace Cafe had the most consistant reasonablly good cuisine. On the last night in the main dining room I had a Ceasar Salad only to find a "fingernail" inbedded within the salad. I complained to the Mater'd who notified the chief. The chief had a "it happens" attitude and was upset that he was asked to make an appearance, suggesting the foreign object was a piece of plastic! Entertainment was non- existent. Would not recommend Oceania to a friend! Read Less
11 Helpful Votes
Sail Date: July 2018
Having previously sailed on Viking Ocean, Celebrity and other lines, I had great expectations of Riviera, however it didn't meet my expectations on multiple levels. Firstly the good: Food in all restaurants (except Red Ginger) was ... Read More
Having previously sailed on Viking Ocean, Celebrity and other lines, I had great expectations of Riviera, however it didn't meet my expectations on multiple levels. Firstly the good: Food in all restaurants (except Red Ginger) was of a very high quality and the wait staff both food and wine were exceptional (again other than Red Ginger). The not so good: There are very few cozy corners on this ship (other than the library) and really nowhere inside with aircon where you can watch the world go by. The Grand Bar/Lounge and Martinis are on the lifeboat deck so you cant see the ocean and curtains/blinds are always drawn. Horizons at the front of the ship is a large cavernous area with a dance floor and is blocked every afternoon for high tea. I am used to Celebrity and Viking Ocean which have loads of spaces where one can get out of your cabin, still have aircon and watch the world, Riveria does not have this kind of ambience. Cabin: 10091 Concierge Level.A Okay cabin with the tiniest shower I have ever had a cruise ship. The worst thing about this cabin was its location next to the Butlers Lift and Pantry (complete with Ice making machine which started at 5am every morning) Absolutely terrible not only with the ice making noise but the constant banging of butlers trolleys. I complained whilst on board but was told nothing could be done, they turned the ice making machine off but that only lasted two morning before it was switched back on and the noise started again. Very poor value for the most expensive category of Verandah Cabin on this ship - Concierge Level A I don't understand the Concierge Level on Oceania its a very poor cousin to what is offered on Celebrity - no special service other than a bottle of house champagne on arrival. Read Less
12 Helpful Votes
Sail Date: July 2018
We are somewhat experience cruisers. A total of 11. We have cruised Norwegian, Rcl, Princess, and Celebrity. Are experience on this cruise was the food was very in the specialty restaurants and the same as our current favorite Princess ... Read More
We are somewhat experience cruisers. A total of 11. We have cruised Norwegian, Rcl, Princess, and Celebrity. Are experience on this cruise was the food was very in the specialty restaurants and the same as our current favorite Princess in the main dining. The entertainment was average. The ship other then our cabin was a little tired and could use a clean up. Ship could not compare to Princess Regal. Finally the reason a poor score was our cabin 727. If I compare dining to others Oceania individual restaurants were very good. The only issue I had with dining is nothing opens until 6:30am. I’m an early riser and I could not get a cup of coffee unless out of their machine until 6:30am. Activities and entertainment were ok but not as good as other lines. Two stage productions and one show an evening over 8 days. The service was always cheerful. Over 8 days we saw our cabin housekeeper twice. That really is not a problem because it was always clean and made up. I just like to see them once a day just to say hi in case I need anything like ice or additional towels although we could call for them. Our cabin had a load continuous creek, enough to wake you up and make it hard to go back to sleep. We went down the first day and they called security not sure why but they came up and heard the creek and said they would get back which they never did. Next night same load creek. We went down to front desk again and they sent us to concierge. She sent up maintenance and they determine it was comng from ceiling from below which they said was a crew cabin. They said they would get back. That night we did not wake up to creek and thought they fixed it but didn’t know as they did not get back. The next night the creek came back and was even worse. I’m not sure if it was due to ship speed or water conditions while ship was moving. We went down and saw concierge and she said she would get back with us. She never did and that night again load creek. The next morning we went to see her and she said she was authorized to give us $300 credit. I said I did not want the credit I want the noise fixed because we have not slept well. She said it cannot be fixed because it is in the walls. I said are you going to allow the next customer to check in to that cabin. She said yes and that’s when I knew Oceania does not care about an issue it only cared about filling the cabins. Very disappointed. We took the $300 but it was not worth 5 nights of poor sleep on an 8 day cruise If anyone reads this who has had this same problem please let me know. Maybe we can complain to someone who will listened. Read Less
3 Helpful Votes
Sail Date: July 2018
We chose this cruise primarily by the ports of call and the reviews re the onboard food. We struggled after booking with understanding the extra costs-primarily alcohol, very expensive, and gratuity on the alcohol (18%) The ... Read More
We chose this cruise primarily by the ports of call and the reviews re the onboard food. We struggled after booking with understanding the extra costs-primarily alcohol, very expensive, and gratuity on the alcohol (18%) The “extras” on our room were $16 per day each which we were told we could change without problem by visiting reception; I had researched about this beforehand. We had decided to reduce this and pay at the end to the staff in cash whom we had had excellent service from. Well we were looked at at reception like we were dirt on someone’s shoe to say the least. Maybe cruise lines need to understand that some people do a “once in a lifetime” trip and save up exhaustively and that they should be respected as much as their (in this case American) counterparts. On a positive, (perhaps I should have written this first but am still a bit sore) excellent, friendly staff who can’t do enough for you. You can also tell that they all have a good relationship too. Amazing food but difficult to get into their specialty restaurants . Pool a bit too small and just had passengers sitting around the edge drinking. Very good gym but some equipment out of order for whole trip. Smooth embarkation and disembarkation. Read Less
1 Helpful Vote
Sail Date: July 2018
We chose this cruise because we wanted to visit Israel and the Greek Isles. We spent 3 days in Athens before the cruise and 2 after the cruise. We have been cruising since the early 80's. We chose this ship because we aren't ... Read More
We chose this cruise because we wanted to visit Israel and the Greek Isles. We spent 3 days in Athens before the cruise and 2 after the cruise. We have been cruising since the early 80's. We chose this ship because we aren't comfortable with very large or very small ships. 1,250 passengers was just right for us. Embarkation and debarkation went very smooth. The ship is well laid out. The food in all venues was excellent. We visited the Terrace Buffet one evening and they were grilling lobster tails, lamb chops, slicing prime rib, and serving dover sole. It was excellent. The specialty restaurants were very good. Service was excellent in all restaurants. The ports; Crete, Haifa, Cyprus, Patmos and Santorini were excellent. We missed one port, Rhodes, because the winds were too strong. It added an additional day at sea which was nice. We didn't attend the shows. We turn in about 10:30. The casino was fun, glad to see they still have a craps table. I did feel somewhat sorry for children and teenagers on this ship. Oceania's target market is not children. It is a mature audience. Looking at their advertisement material, it never shows kids. Leave them home. It is a mature audience. This isn't a party ship. We met wonderful people from all over the world. Most of them experienced travelers. Many passengers were on extended stays or were repeat customers. We will definitely sail on this ship again. We did a suite, 1000 sq. ft. It was beautiful. Very comfortable, butler service was excellent. My only complaints are they need to improve internet connection. Also, the only area that seemed to be tired was the deck chairs in the outside pool area in the Canyon Ranch Spa. Read Less
3 Helpful Votes
Sail Date: July 2018
I’m used to have always gone on sea goddess back in its day and crystal, so unfortunately my standards are really high. This cruise ship made me hate cruising forever. I don’t understand the hype. Old cruise ship trying to squeeze ... Read More
I’m used to have always gone on sea goddess back in its day and crystal, so unfortunately my standards are really high. This cruise ship made me hate cruising forever. I don’t understand the hype. Old cruise ship trying to squeeze out every penny from you by investing the minimum. The food is awful at the main dining room. My sons school cafeteria lunches are superior. The specialty restaurants are ok. Nothing to write home about. That being said it’s oretty disappointing that a “foodie” cruise ship has such substandard food. I. Would say the two most decent restaurants there are the French and Italian restaurants. The buffet is much better than the main dining room. Avoid it at all costs! Let’s now focus on the cruise ship. We had a PH suite with a butler. The room was tiny and they custom made the furniture even smaller so the room looks bigger. The Verandah unfortunately has ubstricted views... the hallways smells of sewage. This was the worst part of all for me. The toilets started overflowing and there were leaks all over the suites. Our butler was nice, unfortunately I can’t say the same for my mom’s. The only thing that made everything special for my son was the housekeeping crew. They were so nice and I wish they would be treated better. Thank you for putting me off cruise ships for life! Read Less
10 Helpful Votes
Sail Date: July 2018
I always wanted to travel to Greece, especially Crete. The cruise line excursions were not very good - they did not accurately describe the level of activity. It was extremely rigorous. The shopping excursion in Limassol was a complete ... Read More
I always wanted to travel to Greece, especially Crete. The cruise line excursions were not very good - they did not accurately describe the level of activity. It was extremely rigorous. The shopping excursion in Limassol was a complete waste - they dropped us at the harbor and told us to walk. After a few blocks in what seemed like a slum with no stores in sight, several of us took a shuttle back to the ship. In Santorini I had a beautiful cruise on a catamaran, but the van driver would not take us back to the ship. He dropped us off and said we could take the cable car down, except no one wanted to. He refused to bring us to the ship. I was very disappointed with the spa. I paid extra for it, but you didn't need a card; anyone could go. The whirlpool was also outside with no shade or protection from the wind and sun. Many people would not eat in the grand dining room, as the food was average to below average. I ended up eating at the buffet most times. The specialty restaurants were fantastic, but we could not get reservations for any of them except for what we booked before sailing. The entire experience was under-rated and I will not travel Oceania again. Read Less
1 Helpful Vote
Sail Date: July 2018
We chose this cruise because of the itinerary and the amenities. The passenger age definitely skews to the over 60 crowd. The food was among the best we have ever had on a cruise ship. The specialty restaurants offered a good ... Read More
We chose this cruise because of the itinerary and the amenities. The passenger age definitely skews to the over 60 crowd. The food was among the best we have ever had on a cruise ship. The specialty restaurants offered a good variety of dishes. The Italian and French restaurants were the better of the 4. As New Yorkers, we have no shortage of good steakhouses or Asian restaurants so the bar is high. Food at the buffet was very good. Our only complaint was that they served the same entree (suckling pig) 3 nights in a row at the end of the cruise. The Oceania special excursions are very good. The other excursions are no different from any other cruise line. The cruise director is useless. The entertainment (or lack thereof) is limited to the stock "tributes to" variety. A comedian would have been nice. The WIFI was HORRIBLE. Do not pay for the enhanced WIFI, it is no better. Service was excellent. The staff was cheery and accommodating. Our butler Francis was a true gentleman. The buffet is not self service which is a good thing as you don't have to worry about passengers touching the food. Read Less
9 Helpful Votes
Sail Date: October 2017
My wife and I are experienced cruisers (over 40 cruises) and Oceania in particular (over 15 cruises). I will start out by saying we love Oceania and have 4 more cruises on them currently booked. I will not comment on my last cruise since ... Read More
My wife and I are experienced cruisers (over 40 cruises) and Oceania in particular (over 15 cruises). I will start out by saying we love Oceania and have 4 more cruises on them currently booked. I will not comment on my last cruise since the ports are well covered elsewhere. Rather I will comment on Oceania in general. I am always confused by people who are not happy with an Oceania cruise because the items they complain about are exactly what Oceania is all about. They usually just did not do their homework. Here is what, in my opinion, is good about Oceania. Oceania’s raison d’être is food – and it almost never fails. It’s hard not to get an excellent meal at any of the venues. The specialty restaurants (especially Red Ginger on the two larger ships) are great. However, it seems the food has gone down a notch (particularly in the Main dining room) since Oceania was acquired by NCL The ships are small (4 Regatta class -600 passenger vessels and 2 Oceania class -1200 passenger vessels). They go to some unusual ports that the larger ships can’t get to. So you get itinerary’s that are better than most. The ships’ common areas are comfortable and have an elegant feel to them. The ships are uncrowded – no waiting on long lines like the larger ships. You don’t need reservations to eat except at the specialty restaurants. But you are guaranteed a certain number of reservations depending on the length of the cruise. Depending on your perspective – almost never any children. The passengers tend toward experienced travelers. Everything is usually included, even the specialty restaurants, except for alcohol. Their rewards program is very good – as you cruise more the benefits can be extraordinary (large ship board credits, free internet, free gratuities, and ultimately free cruises). The service is always excellent. Excellent fitness center (although crowed at times) and the wonderful Canyon Ranch Spa. Here is what, in my opinion, is not so good about Oceania: The entertainment is third rate. (except the small on-board entertainment staff are usually quite talented). The shows for the most part are just OK – and can’t compare to the shows on the larger ships. The ships are starting to show their age – the 4 smaller ships are old Renaissance Cruise Line R-Class ships built in the 1990s that have been refurbished (several times). Even the Marina, which was built 2011 needs a little freshening. The “new” Sirena is just an old R-class that became the Ocean Princess before finding its way to Oceania. We were on it recently and it’s hard to distinguish it from the other 3 Regatta class ships. The in-room entertainment system is just awful – you can get better on your flight to the cruise. By now they should have upgraded to on on-demand system. The Wi-fi is terrible – but this may be unavoidable since it goes through a satellite. The tours offered by the ship are grossly overpriced. You need to plan ahead and book you own tours. Depending on your perspective – the passengers tend toward seniors. Again - depending on your perspective – there are not a lot of ship board activities – the most common being ship board lectures and cooking classes. So – Oceania offers a specific cruise experience – and if it’s for you great Read Less
3 Helpful Votes
Sail Date: October 2017
We wanted to try a smaller ship than the mega liners and liked the itinerary. We had heard very positive things about Oceania Marina and it lived up to the hype. We found the ship beautiful - luxurious without being pretentious. We ... Read More
We wanted to try a smaller ship than the mega liners and liked the itinerary. We had heard very positive things about Oceania Marina and it lived up to the hype. We found the ship beautiful - luxurious without being pretentious. We loved that we weren't hounded by ship's photographers, that espresso drinks were complimentary and that we were given water when disembarking every day. Common areas like the library and lounges are just lovely and well designed. The food was fantastic. Even the buffet, which on most ship's mean lots of mediocre food, was fine dining in a beautiful atmosphere. The four specialty restaurants were truly great dining experiences. The O Life package gave us unlimited Internet, which is usually a real frustration at sea as well as 3 excursions for each of us. We did not book any other ship excursions because they are very expensive and easily booked private tours in those ports we did not do on our own. We were skeptical about whether we'd benefit from upgrading to Concierge level because it's the same stateroom as the Verandah, but we were thrilled - we stopped by the concierge lounge regularly (and got great assistance from concierge Elizabeth Nunes), loved the private terrace in the spa and were thrilled to have our laundry done three times (so clothes were our pre-cruise stay in Athens were washed and we had clean clothes for our post-cruise stay in Rome). Embarkation and debarking were the fastest and easiest we ever experienced. I feel sorry for anyone who found fault with Marina because I can't imagine anything that would make them happy. We loved every minute of it and can't imagine returning to previous cruise lines, which include Celebrity, NCL, Princess, Royal Caribbean, etc. Read Less
2 Helpful Votes
Sail Date: September 2017
We selected it for the price and destinations. The ports were great, and shore excursions were fine. However, the food, while still very good, was not excellent as it used to be. Internet service was horribly slow virtually throughout ... Read More
We selected it for the price and destinations. The ports were great, and shore excursions were fine. However, the food, while still very good, was not excellent as it used to be. Internet service was horribly slow virtually throughout the cruise--there are simply too many passengers for the amount of satellite the ship uses. And, although staff such as servers and maintenance were very courteous and helpful, upper-level staff, particularly concierge and dining reservations, were not. The company needs to hire nicer people--they certainly have done so in the past. Also, the specialty restaurants were very hard to get into, with the only times available when making the reservations being 6/6:30 or 9/9:30, and trying to rebook one when we had to cancel due to illness was impossible. Yet in looking in at those restaurants, even though they were supposedly full and no reservations were available there were always empty tables. It's a bunch of BS. The problem with Oceania is that if you don't carry a "gold card" (i.e., have a concierge level cabin or suite) you get treated like a "second citizen". Read Less
3 Helpful Votes
Sail Date: September 2017
Chose cruise to see western Mediterranean ports. This cruise visited six. Food was fantastic, shows very good, internet poor, staff wonderful, excursions very good. Regrets that unable to enjoy ship more as we had excursions in every ... Read More
Chose cruise to see western Mediterranean ports. This cruise visited six. Food was fantastic, shows very good, internet poor, staff wonderful, excursions very good. Regrets that unable to enjoy ship more as we had excursions in every port. If they solve thier Internet issues, it would have received 5 stars. We had requested no coke drinks, instead diet Sprite or diet 7up or ginger ale In our suite fridge and it was there on boarding. We had 2 large and 2 carry on suitcases and there was storage space fr everything and sace left over. I'm not a coffee drinker, but my wife had 3 or 4 cappuccino a day. Due to meds I am on I can not drink alcohol, partner drank 3 bottles during meals. Most surprising issue was our final under the door bill at the end of the cruise was $140. We spent four days exploring Athens and surrounding area before boarding including Delphi and Metora. Writing this as we are enjoying four days in the Barcelona area. Read Less
Sail Date: September 2017
Oceania lives up to its reputation for being one of the best. As a new cruise ship passenger, I would suggest more instruction on the initial embarkation. I am new to cruising and some of the people I interacted with assumed that I ... Read More
Oceania lives up to its reputation for being one of the best. As a new cruise ship passenger, I would suggest more instruction on the initial embarkation. I am new to cruising and some of the people I interacted with assumed that I should know how to board they ship. Overall the experience was great. The crew onboard takes good care of you and the cabins are most comfortable. Even better than some hotel stays. The water got rough at times, but the captain gave us warnings. At the port of Sorrento, we were delayed but not notified until the time to disembark which caused confusion. Hopefully this can be avoided in the future with advance notice. Dining and entertainment on the ship was pleasing. There are dinner shows with crew members participating I hope to be on another Oceania cruise in the future. They have set the bar high. Read Less
Sail Date: September 2017
Wanted to do a cruise going to Italy. Fabulous food, ship and crew. They couldn't have been more helpful and courteous. So easy boarding, Nice cabin, only thing is they should have made the tub a walk in shower. Shower VERY small. ... Read More
Wanted to do a cruise going to Italy. Fabulous food, ship and crew. They couldn't have been more helpful and courteous. So easy boarding, Nice cabin, only thing is they should have made the tub a walk in shower. Shower VERY small. How many people sit in a tub on a cruise? Entertainment could have been better. Liked the fact that some of the bars had happy hours, and bartenders where quite friendly. As I said, the food was excellent. Everything I ordered was fantastic and I think they would have made anything I wanted. I went to two art classes and really appreciated the Artist in Residence, Bill Sloan. He made everyone feel like an artist and I know I am not. Very easy to understand and personable. Hate to say I never even made it to the gym, and I am a walker and gym attendee. We did so much walking on the excursions that was my exercise. Ports where great, enjoyed every one of them. Read Less
1 Helpful Vote
Sail Date: September 2017
I think we may have set the bar to high for our first cruise. Very attentive staff. Top notch dining. We met many other guests from around the world. I think the ship is a perfect size for mingling I would do it again it was very ... Read More
I think we may have set the bar to high for our first cruise. Very attentive staff. Top notch dining. We met many other guests from around the world. I think the ship is a perfect size for mingling I would do it again it was very enjoyable. The decor was beautiful. The beds were very comfortable. If you want a vacation where you want for nothing this is most assuredly the way to go. There was plenty of entertainment on board to enjoy including a casino. If you wanted a quiet moment the library is a nice personal space, for the picking,grab an espresso and biscotti and curl up in a comfy armchair with a book of your choice. There were lots of excursions to chose from or simply grab the shuttle at the port and explore on your own. Both of us enjoyed our cruise and would recommend it to anyone considering a cruise. Read Less
12 Helpful Votes
Sail Date: August 2017
This cruise was selected for several reasons. For one, the reputation of Oceania for serving the best food on the ocean was an attraction. Also, the itenery ... we have been to Greece and Italy several times, but those traveling with us ... Read More
This cruise was selected for several reasons. For one, the reputation of Oceania for serving the best food on the ocean was an attraction. Also, the itenery ... we have been to Greece and Italy several times, but those traveling with us had not been to the Mediterranean. It also helped that the price was right! "The Good" ... The public space is lovely. Well cared for and immaculately clean. The staff is the most attentive that I have ever experienced on land or sea. The specialty restaurants were wonderful and diverse. It was refreshing to see that the policy of not allowing passengers to place a book and a hat on a pool lounge chair at 6:00 AM and then return to claim their space after lunch ... is being enforced. All cruise lines talk abut it, but do not have the gonads to enforce it. "The Bad" ... the main dining room was just average at best. It would take a good 15 minutes to be approached by staff. This happened 4 nights in a row. Once they started your table, the service was excellent. The food was dry and lacked flavor. We would have opted out of the main dining room if we had been allowed to dine in the specialty restaurants ... but you are only allowed to dine once in each specialty restaurants per leg of the cruise. If you were less than 45 minutes arriving to board the ship prior to the mandatory departure time, the tent, cold towels, and water were gone. This is not the biggest of deals if the ship is docked but if it is tendered ... good luck location the correct tender. We were forced to have The Princess Cruise Line staff help us find our tender in Santorini ... located in a totally different place than the AM landing point. If you have an independent excursion the staff will not pass out tender passes as you arrive. They wait until all of the cruise line tours are off and then announce that the independent passes will now be passed out ... so there is a major fight to claw yourself up the aisle hoping to secure a pass that allows you to only be 45 minutes late getting off the ship. "The Ugly" Our cabin ... I can only speak for our cabin, and I will not give you the cabin number since the stewardess that maintained this room was not responsible for the lack of preventive maintenance in this cabin. My only complaint with her was that she never replaced the shampoo with 2 days left on the cruise and our balcony glass was never cleaned. We were located at the rear of the ship and the vibration was unacceptable. The cables connecting the TV and the VCR were hanging out all over the place. The knob for the shower rain head kept falling off ... and being a round knob, try turning it on or off whit soap on your hands. The carpet in the room was filthy. The sheers had shrunk and were too narrow to close all of the way. The same issue was a problem with the blackout curtains, thus at 5:30 AM you were hit in the face with shards of sunlight. There were signs of the previous guest in the desk drawer. 2 postcards from a hotel and a Marriott desk pen. I worked for Hilton for 20 plus years and this alone would fail a room. Would I travel with Oceania again? Well, if the deal is good and the itenery is desirable ... you bet! But I do think that Oceania needs to save a bit of money and stop sending me cruise literature ... we something every day from them! Read Less
6 Helpful Votes
Sail Date: August 2017
This was a honeymoon cruise and expectations were high. On the third night of the cruise our shower lost pressure only to regain pressure while gushing hot thick brown water. Thank God my wife was not in the shower, otherwise her being ... Read More
This was a honeymoon cruise and expectations were high. On the third night of the cruise our shower lost pressure only to regain pressure while gushing hot thick brown water. Thank God my wife was not in the shower, otherwise her being covered in thick brown water would have ruined our honeymoon. I was told by reception we would have a plumber address the situation right away only to have our cleaning person assure us that a "water test" had been conducted. This attempt at a solution was insulting. I asked reception if we could have access to any available shower to sanitize only to be told that there was nothing they could do. A plumber left an indecipherable message confirming a leak the next day, but at that point I had already sanitized myself with a cold shower and hand sanitizer (...and slightly regained my wife's confidence that I wasn't completely defiled by sewage). We were apologized to with a cheap bottle (also insulting since we don't drink). Providing a shower would have resolved the problem. Instantaneously being told no when asked for showering options was disappointing. We tried to enjoy the remainder of the cruise, however the open berating of staff by management, the repeated errors made by the Destination Staff and wait staff, and the chaotic disembarkation force us to consider other options for future cruising. We avoided the entertainment (lack of interest) and specialty restaurants. We had booked all the specialty restaurants but cancelled after Red Ginger staff consistently got our order wrong. Read Less
3 Helpful Votes
Sail Date: August 2017
The food was mediocre on this cruise. The food we ate ashore and on our plane to and from was better, and I am not exaggerating. I almost laughed out loud when told the bread was made onboard. It is not and it is not good. Most things ... Read More
The food was mediocre on this cruise. The food we ate ashore and on our plane to and from was better, and I am not exaggerating. I almost laughed out loud when told the bread was made onboard. It is not and it is not good. Most things are frozen. For example, the lobster thermidor is made by boiling a plastic packet of lobster and other items and placing it on a hulled out shell. It is not baked or broiled in the shell. The room service menu is limited and the items are below par. The hamburger was the worst I have ever eaten---clearly a patty loaded with filler. There are two pools. The main pool is very crowded. The pool off Canyon Ranch spa and accessible to concierge and higher rooms does not have service of any kind. You must walk back and forth between the pools to get a glass of water, cocktail, etc. Really odd. The stewards and housekeepers were lovely, but that was the only highlight. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise