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392 Norwegian (NCL) Port Canaveral (Orlando) Cruise Reviews

I chose this 4 day cruise to celebrate my birthday. I traveled solo and had a fantastic time. I noticed NCL had reduced the price to $99 without a single supplement plus 1 perk, and I jumped at the offer last minute. NCL then offered ... Read More
I chose this 4 day cruise to celebrate my birthday. I traveled solo and had a fantastic time. I noticed NCL had reduced the price to $99 without a single supplement plus 1 perk, and I jumped at the offer last minute. NCL then offered me the option to bid on an upgrade. I bid $50 for a balcony and won. I also applied 1 cruise next coupon so sailed away with a great deal on this cruise. This cruised sailed out of Port Canaveral and embarkation took 10 minutes (at noon). Debarkation was even quicker. They examined my passport before I left the ship and I was at the shuttle within 5 minutes. No wait for an elevator, wait at customs... or wait at all. It was the smoothest getting on and off the ship ever! The interior of the ship appears new and is very clean. My stateroom was clean and showed minimal wear. For instance, the cabinets had knicks. There was plenty of storage. The only weird thing was the hairdryer....bring your own. I normally dined in the main formal dining room and had 3 fabulous dinners. So delicious! The last dinner was average. I did not find the buffet area crowded, and in fact appreciated the outside section that had two buffet lines. One could dine on the outside deck, use the sports bar tables (since they are closed until the afternoon), or go into the inside buffet. I had lunch in the dining room or in Modernos. Breakfast was a combo of the formal dining room or the buffet. Breakfast was the same everyday, but was tasty and fresh. I loved the wide selection of fresh fruit every day. The staff went above and beyond to be helpful, friendly and courteous. The musical talent on board was amazing, and I especially loved the pianist/singer named Andre. He is an unbelievably talented man and I never tired of listening to him. I met many other solo travelers, and NCL had a cruise staff host a solo get together every evening. I dined with them. I also was given a cake for my birthday and was chosen to participate in the officer's dinner the 3rd night of the cruise. I really liked the design of the Sun. Even though it is one of the smaller ships and was at capacity for this trip, I never felt crowded and always found little private places and or seats. The bars at the pool had a wait, but I solved that problem by walking to the back bar by the outside buffet or I visited the bar in the Sports restaurant. I don't understand all the bad reviews for the Sun. For the price it was an amazing short vacation and I would sail on her again anytime. Read Less
Sail Date October 2019
I read the reviews prior to leaving for this trip (not before booking) and have to admit, I got a little scared. However the negative reviews were way off. This was an outstanding trip. ship was clean and well maintained for an older ... Read More
I read the reviews prior to leaving for this trip (not before booking) and have to admit, I got a little scared. However the negative reviews were way off. This was an outstanding trip. ship was clean and well maintained for an older vessel. Staff was outstanding. I do recommend that getting the premium drink package if you plan on drinking more higher end stuff. The private island was amazing with lots of options of stuff to do. If there was one downfall that I could mention was the shady stuff happening once you got outside security in Nassau, but that isn't Norwegians fault. We had a balcony cabin on the 9th deck and it was outside. Two chairs and a small table was great to have coffee in the morning. The cabin had plenty of room and was great for two people. Bathroom was a little tight, but it is a boat. Meals were also great. We ate at two of the onboard restaurants and they were outstanding. We had breakfast on morning in the main dining room and service and food were great. The buffet was well stocked and hot. If I learned one thing is take reviews for what they are. My experience and expectations may be completely different than someone else. I do believe that the crew does try to help out as much as possible. Read Less
Sail Date October 2019
This was our first cruise so we weren’t sure what to expect, but now I can say I will only cruise norwegian for vacations from here forward. Getting on the ship was so easy and took about 10 minutes from checking in to walking aboard. ... Read More
This was our first cruise so we weren’t sure what to expect, but now I can say I will only cruise norwegian for vacations from here forward. Getting on the ship was so easy and took about 10 minutes from checking in to walking aboard. Our stateroom was perfect ( we had an ocean view). It had 2 twin beds and a pull out couch. Being able to chose when and where we ate was so important to us because some days we were busier than others and we got to fit eating times into our schedule. The food was amazing and there were so many options to chose from. Each crew member we encounter was so kind and made sure we were having a great time. Harold (one of the bartenders) even remembered my name and drink order. We were a little worried with a day at sea that we would get cabin fever but they planned activities out so well that the day flew by! The ports were so beautiful and made me never want to leave. I will definitely be cruising with norwegian hopefully soon! Read Less
Sail Date October 2019
my wife and I cruised on the sun,after reading some reviews we were skeptical.this cruise could not have gone any better. the crew was amazing the food was very good.and the weather was great.the entertainment was very good as well.Jeimy ... Read More
my wife and I cruised on the sun,after reading some reviews we were skeptical.this cruise could not have gone any better. the crew was amazing the food was very good.and the weather was great.the entertainment was very good as well.Jeimy our cruise director was excellent. vishall was the waiter we had in the four seasons dinning room was great.we had cabin 10021 a balcony cabin on the port side,which was fine plenty of space to put all your clothes.the shower ic very small but that is to be expected. the water pressure was great and the a.c worked great. over all we would do this ship in a heart beat.our room steward lorry was great he gave us anything we asked him for.our room was right below the pool deck which we were a little concerned about,but the only time you heard anything was when the crew was putting out lounge chairs or putting them away,or when they were playlng music which we didnt mind. Read Less
Sail Date October 2019
Fantastic service, food and room was plenty spacious for my husband’s scooter. Fully handicapped accessible. Well laid out. Tons of storage space throughout closet and vanity. Nice living room area away from the bed with comfortable sofa ... Read More
Fantastic service, food and room was plenty spacious for my husband’s scooter. Fully handicapped accessible. Well laid out. Tons of storage space throughout closet and vanity. Nice living room area away from the bed with comfortable sofa and chair seating with a sturdy table. Room close to elevators. Room steward decorated for my birthday and the front desk provided a voucher for a free cake. Took it to the dining room and they allowed us to take it to the cabin after dinner that night. The shows were well done. Pool service stewards were friendly, attentive and courteous. Many activities options-not bombarded constantly with boring art auctions. Cruise Director Lutz has the perfect personality for her job. She is friendly outside of her “stage” performance and announcements. She was enthusiastic about her job. Thank you! Two afternoon movies were shown and a couple of late night movies between the Bliss lounge and Stardust Theater. Ship was well decorated and maintained. Very clean. This was our second trip on this ship and we’ve had a great experience both times! Read Less
Sail Date October 2019
This was my husband and I first time on a cruise we loved everything about this trip! Didn’t even want to get down to go back home, would totally go again!!! Super good with service and cleaning. Room was cleaned twice a day in the ... Read More
This was my husband and I first time on a cruise we loved everything about this trip! Didn’t even want to get down to go back home, would totally go again!!! Super good with service and cleaning. Room was cleaned twice a day in the morning and half way through the day. Staff made us feel welcome and treat us great. Getting down at the ports was really easy and we had no trouble with anything. we did two excursions one in costa maya and other in Cozumel both were great. When choosing what you want to do just make sure you read everything and choose the one you want less expensive ones are also super fun. I Only thing I would had change was that I should had got a drinking package to expensive if you try to just get drinks while being there but other then that everything was great. It was a great way to get away from everything in your day to day live and spend time with your significant other. My husband loved it also well. Read Less
Sail Date October 2019
We book this cruise last minute. We were celebrating our 25th anniversary. Embarkation was smooth. We had a balcony cabin 0225 which was nice, but the location wasn't the greatest because we were under the pool deck and could ... Read More
We book this cruise last minute. We were celebrating our 25th anniversary. Embarkation was smooth. We had a balcony cabin 0225 which was nice, but the location wasn't the greatest because we were under the pool deck and could hear the party at night and them setting up chairs early in the morning. Our room steward didn't talk much but was helpful and kind. The food was "ok" . We had a meal at Cagney's which was our best meal. We had had breakfast one morning in MDR and enjoyed the experience . The staff in the MDR were awesome!! We stopped in the Keys, Great Stirrup Cay and Nassau. We really enjoyed Great Stirrup Cay. When we stopped in Nassau we booked an excursion for Blue Lagoon. We really enjoyed our day there! Beautiful water and being able to see dolphins up close without having to pay extra. Disembarking was interesting. We did self assist and were some of the first in line. But they had a completely new process with passports. It was a facial recognition and it started messing up soon after a few people went through. Thankfully we were at the front of the line and were able to get off quickly. Not sure how it was going to go for others, cause it was SLOW. All in all a wonderful time! Read Less
Sail Date September 2019
We chose this cruise because it was close to my birthday and my daughter and I decided to have a special holiday together. We left our husbands home and had a really terrific time. I would recommend this to any one. Our schedules, her ... Read More
We chose this cruise because it was close to my birthday and my daughter and I decided to have a special holiday together. We left our husbands home and had a really terrific time. I would recommend this to any one. Our schedules, her work and my time was taking care of my elderly father did not allow us to have time for each other, so this was truly a very special time. It was a great love and joy bonding cruise. The embarkation and disembarkation were effortless. So much smoother than I ever imagined. Our cabin exceeded our expectations and we thoroughly enjoyed the balcony. We experienced the Teppanyaki Hibachi the first night and it was OUTSTANDING! Our Chef was hilarious and very experienced. We enjoyed the food in all the restaurants and cafe's and the desserts and breads were exquisite. The staff were so friendly and helpful. Manuel our room steward was so on top of things. We have booked our next cruise with Norwegian Sun for Thanksgiving to Mexico. Read Less
Sail Date September 2019
Great crew and ship. Anniversary trip to Bahamas. Crew was great. Made sure every need and wish was met perfectly. Food was excellent especially in Moderno. (I gained way too much weight) Always was able to get a lawn chair on the deck. ... Read More
Great crew and ship. Anniversary trip to Bahamas. Crew was great. Made sure every need and wish was met perfectly. Food was excellent especially in Moderno. (I gained way too much weight) Always was able to get a lawn chair on the deck. Best cabin steward ever. Definitely will sail on the sun again. Had a little air conditioner condensation on carpet. They promptly dried it and cleaned it with deodorizer to prevent any smells. Then asked if we were satisfied (we definitely were). Owning a business I realize things sometimes happen, but you measure a business by how well they take care of these issues. I was very impressed by Norwegian! Provided wine and chocolate covered strawberries on our anniversary night, with cake at Maderno. Entertainment was great for a smaller ship. You were always able to get served at the bars very quickly. No waiting at any of the restaurants. Perfect cruise! Read Less
Sail Date September 2019
I wanted to be on a cruise for my birthday. The staff treated me like I was a special guest. The entertainment was great. There were so many things to do I couldn't do them all. I always had something fun to do or could just ... Read More
I wanted to be on a cruise for my birthday. The staff treated me like I was a special guest. The entertainment was great. There were so many things to do I couldn't do them all. I always had something fun to do or could just relax. My cabin was very comfortable and the housekeeping staff was friendly and efficient. The food was exceptional on the buffet, in the dining rooms, and the specialty dining. I only missed going to Grand Bahama Island because of the devistation hurricane Dorian did to that beautiful island. The other ports were great. The shore excursions were entertaining and enjoyable. The ship was beautifully decorated, designed for convenience, and very well maintained. It was exceptionally clean and especially liked having staff all over the ship with hamd sanitizer to ensure the safety and health of all the guests. I already put a deposit on a future cruise Read Less
Sail Date September 2019
The crew of the Norwegian Sun was polite and professional at all times. They were most helpful and always had a smile. The ship photographer took amazing photos, and we have great photo souvenirs. We weren't able to visit ... Read More
The crew of the Norwegian Sun was polite and professional at all times. They were most helpful and always had a smile. The ship photographer took amazing photos, and we have great photo souvenirs. We weren't able to visit Freeport, but were given an extra day at sea instead. Although this was enjoyable, a different port or two days at Nassau or Stirrup Cay would have been preferable. The quality of entertainment onboard was somewhat disappointing. Although it was enjoyable, it was too loud. The piano player in the lounge provided great entertainment. The buffet served a wide variety of great food for breakfast, lunch, and dinner. The quality of food at the complimentary sit down restaurants was very unpredictable. Some meals and dishes were delicious, while others were not. The cabin had enough room for three of us, and we enjoyed the balcony view. Overall, it was an enjoyable week, and I would not hesitate to book another cruise on the Sun or with Norwegian. Thank You!! Read Less
Sail Date September 2019
This was our first time cruising, so we researched several cruise lines and cruises destinations. We decided on Norwegian because it suited our style and price the best. We heard so many good things about Norwegian from friends as well! ... Read More
This was our first time cruising, so we researched several cruise lines and cruises destinations. We decided on Norwegian because it suited our style and price the best. We heard so many good things about Norwegian from friends as well! I can say we were not disappointed! We used GoPort from our hotel to the ship terminal. Door to door was easy and worry free trying to find the right terminal and parking. From beginning to end Norwegian staff was attentive and gracious. The excursions we took in Key West and Nassau were great plus getting on and off the ship was stress free. Seven Seas restaurant was our favorite dining place all the way around! I think our choice of a balcony cabin was the best choice for my husband and me. We regularly sat on the balcony enjoying the blue ocean and stars. We are already planning another Norwegian cruise. Next up The British Isles! Read Less
Sail Date September 2019
Fun
My daughter 4th Birthday and she wanted to go on cruise. So I surprised her and we had a blast. It was both my sisters first time cruising and they loved it. The experience was wonderful. Staff was great. They weather held up even thought ... Read More
My daughter 4th Birthday and she wanted to go on cruise. So I surprised her and we had a blast. It was both my sisters first time cruising and they loved it. The experience was wonderful. Staff was great. They weather held up even thought we wasn’t able to go to Great Stir due to the storm. They did give us a little credit for the Inconvenience. The Bahamas was great but I wish we could have been their longer. Over all I would defiantly come back and try another ship to have that experience. The crew snags for my daughter and sister birthday and they loved it. I was happy that they made sure everyone coming in the dinning area or buffet used their hand sanitizer that a assigned staff member sprayed in your hands before entering. Get the germs away. Drinks was very delicious. Until next time toodles. Read Less
Sail Date September 2019
We chose this cruise for the price. The ship was very clean and refurbish. I loved the linen because they are taking care of the ocean. The food area was small and very clean, small plates and different options. You can even dine out. I ... Read More
We chose this cruise for the price. The ship was very clean and refurbish. I loved the linen because they are taking care of the ocean. The food area was small and very clean, small plates and different options. You can even dine out. I did not like the they were not visible signs directing how to get from one place to the other. We went across the dinning pool area to get to the pool and it got crowded. I enjoyed that many activities were going on, that way we had options to choose. The store were small and not well assorted. The Fun director Luz was not the right person for the job. She was missing that charisma for the position. In the dinning room the staff was not as efficient because you had less staff. You also need more water stations, so people can keep hydrated. They were hard to find. Read Less
Sail Date September 2019
It was our 17 years wedding anniversary and I enjoy it to the fullest. The staff was excellent and also amazing. The service was upscale. The restaurant was great lots of food. we enjoyed all the shows and so forth. Beautiful ship, spic ... Read More
It was our 17 years wedding anniversary and I enjoy it to the fullest. The staff was excellent and also amazing. The service was upscale. The restaurant was great lots of food. we enjoyed all the shows and so forth. Beautiful ship, spic & span. Our cabin was always perfect! The ship is easy to get around, love the design of this ship.First cruise but went be the last, problem I have now is finding ship etc that lives up to this one, as I have earlier, the staff made this a fantastic experience.This trip is not for children. We had a a world class time. Don't have a single negative to report. If you are relaxed travelers who accept things positively, you will love this cruise.A fairly roomy cabin, full-size bed with a comfortable mattress and pillows, good linens, a bedside table, cushioned armchair, decent-sized closet with dresser drawers, room to store two duffels easily under the bed, sink with medicine cabinet, and two large bed-to-ceiling windows offering great light and views as we sailed. The shower and toilet were in an enclosed space, a shower curtain kept the toilet dry during showers. Toilet and showers worked perfectly with hot water and good pressure. I did not have a meal that wasn't first class. We stayed in one of the cheaper rooms as we were on a budget. The money that was saved on the cheaper room was used to purchase other items on our trip. The room was clean, and can be compared to a five star hotel with all the high end linens. Nice sized bathroom. The on-board facilities (i.e. gym, spa, and lounges) were nicely laid out and appropriate for the size of the vessel. The gym had all the state-of-the-art machines. From the minute you land to the time you are dropped off at the airport for your return, this cruise line is excellent. Read Less
Sail Date August 2019
I was worried about this cruise from all of the negative reviews, but after taking it I have no idea what any of the negative reviewers are talking about. The ship itself was great. It was well laid out, didn't feel crowded, and ... Read More
I was worried about this cruise from all of the negative reviews, but after taking it I have no idea what any of the negative reviewers are talking about. The ship itself was great. It was well laid out, didn't feel crowded, and the recent update really shows. The only issue is some areas were a little hot, but nothing major. The service was great, and everybody was very friendly. The wait times at the restaurants were minimal, except for the night we went at 5:30. Go at 6:30 and you won't wait more than 10 minutes for either course. The food itself was good at both complimentary restaurants. Some interesting choices for appetizers, but you can try as many as you like. I'd compare the quality of the food to a Cheesecake factory, not perfect but perfectly good. The buffet was small but there was always something good, and the crowds didn't seem bad if you're not there right at sail away. Check out the Outdoors Cafe for a more limited menu, and it's never crowded. The wings at the Sports Bar (open until 3 am) were great too, although service here is a bit slow late at night. The bars were plentiful, and other than the pool bar you won't really find a wait. I don't know why people have complained about this in other reviews, but maybe where they're from the bartenders have a drink waiting for them before they sit down? At all the bars I visited on the ship (all of them, multiple times) I was asked what I wanted to drink within a couple minutes after sitting down. The entertainment was good, in that it was all pretty enjoyable. If you're looking for a big Broadway style show, this ship isn't for you. However, the musicians they placed around the ship were all talented, and it seemed like there was always someone playing. The casino wasn't too crowded or smoky, but the machines were stingy af but you have to expect that on a cruise. Overall, I think it was a great, clean ship. It's older so it doesn't have all the bells and whistles, but a lot of people like that. I think the negative reviews come from people who tend to look for things to complain about. There was a few of these on the cruise itself, but very few. Read Less
Sail Date August 2019
First time on a cruise and I was looking for something before end of August. Looked at different cruise lines and NCL gave me a lot more for my $$$. Loved the whole experienced and my kids (13 & 16) asked me to book it again, the ... Read More
First time on a cruise and I was looking for something before end of August. Looked at different cruise lines and NCL gave me a lot more for my $$$. Loved the whole experienced and my kids (13 & 16) asked me to book it again, the same cruise! Staff was great, shows super entertaininig, the music, the comedian!! OMG i haven’t laugh so much in a long time. Food was great at all the different locations, but the Churrasqueria was even better. I didn’t do excursions with NCL, as their prices were a bit more from what you could get just by disembarking, so the i never used the credit the cruise gave us. I would do this again with NCL Sun as the experience we lived is something we will remember for ever! Thank you NCL staff, my sons enjoyed every moment of the cruise and my wife had the best Bday ever! Read Less
Sail Date August 2019
We wanted to visit the island of cuba, but this part of the cruise was cancelled before ever going. we decided to go ahead because we wanted to get away for a short vacation. even though we could not go to cuba, we decided to take this ... Read More
We wanted to visit the island of cuba, but this part of the cruise was cancelled before ever going. we decided to go ahead because we wanted to get away for a short vacation. even though we could not go to cuba, we decided to take this cruise anyway because neither of us had been to nassau and it had been 20 years since i had been on the grand bahama island. the dolphin experience on grand bahama was really, really the best. those trainers are excellent. i am just glad that we got to make this trip before hurricane dorian landed in the bahamas and now has taken some of the beauty away. I really appreciate the opportunity to have a 50% off price on the next ncl cruise since the "cuba" stop was cancelled. i spoke with many who had booked this cruise for that particular reason also. having been a travel agent in the past, i like to speak with guests and how they see these cruises and changes. One thing that i personally will recommend is the private island spa treatment. it was most relaxing. also i would recommend the dolphin experience and the sting ray visit. i myself just had a hard time standing up in the water without losing my balance. thanks to another guest who helped steady me, i could continue with this experience of touching the sting rays. Thank you ncl for a great saturday to thursday vacation in the bahamas before the hurricane hit. we did not know anything about the weather. Read Less
Sail Date August 2019
Free open bar cruise to the Bahamas was an extremely great value. Amazing to drink frozen drinks/champagne by the pool during the day, enjoy wine with dinner, followed by a few mixed drinks in the club the end the night, and not have to ... Read More
Free open bar cruise to the Bahamas was an extremely great value. Amazing to drink frozen drinks/champagne by the pool during the day, enjoy wine with dinner, followed by a few mixed drinks in the club the end the night, and not have to worry about what your tab is going to look like at the end of the cruise. Other than the drinks, the food was all excellent and service amazing in every restaurant we dined in. Tepanyaki was by far the best I have experienced. Our entire table had been talking after our meals and discussed having been to many other Japanese steak houses in the past, but we could all agree that the food and service in this restaurant on the Sun in particular was spectacular. There was always something to do with a long list of activities being given to you the night before. Entertainment was fun, comedian (Jay) was a cool guy and really funny in both of his shows. Overall experience was from start to finish was very enjoyable and stress free. What a vacation is supposed to be about! I would highly recommend this cruise and Norwegian Cruise Line to anybody considering cruising in the future, and I am greatly looking forward to cruising with Norwegian again! Read Less
Sail Date August 2019
We booked to go on the Norwegian Sun at the very last minute as the dates suited us. Although we have cruised over 50 times, we always stayed clear of Norwegian. Unfortunately, I read the ships reviews after booking and as a result our ... Read More
We booked to go on the Norwegian Sun at the very last minute as the dates suited us. Although we have cruised over 50 times, we always stayed clear of Norwegian. Unfortunately, I read the ships reviews after booking and as a result our expectations were not very high. However, our experience turned out to be absolutely excellent. From the clean rooms to the food and service; everything was first class. I am not sure where some of the negative reviews come from, but based upon our experience, they are false. Getting on the ship was a breeze, Dining in the main restaurant was very good. The premium beverage package was well worth it, we had two dinners in the fancy restaurants, one (French) was the highlight. We were so impressed, that we purchased some of Norwegians future deposits and are already looking forward to our next cruise with them. Read Less
Sail Date August 2019
We booked the Norwegian Sun 3 day cruise to Bahamas as our first cruise. An experiment. Three adults (3 generations). It came with two lower beds and an upper, pull down bed . There's also a pull out couch if you need it. We were ... Read More
We booked the Norwegian Sun 3 day cruise to Bahamas as our first cruise. An experiment. Three adults (3 generations). It came with two lower beds and an upper, pull down bed . There's also a pull out couch if you need it. We were pleasantly surprised with this room. It's one of the cheapest on the ship and way down (4th floor). It has high ceilings it's spacious, suitcases fit under bed, lots of cupboard space if you want to use it (we didn't). TV, mini fridge and the bathroom is spacious. I'm writing all this because this is the kind of info I was looking for before I went. I'm claustrophobic and was worried that I'd panic but I didn't. There's no window in this room and it's way down but it was ok. Never felt the least bit anxious. Slept great (minus the women fighting next door on last night it was quiet). Felt very little, if any, movement. Love the freestyle dining, you can eat when you want. Didn't pay for the extra restaurants, just used the free ones and they were great. No complaints. Buffet good as well. Sometimes hard to get a drink,even pop, as the bars very crowded (drinks free). They should have a way for you to get pop on your own through self serve fountain. That would be my only complaint. Overall would definitely do this again! Anyone taking this cruise don't feel scared about taking a cheaper room at the bottom of the boat, they are great. Especially this one. We were right at the staircase so didn't have to walk down a long narrow hall to get to our room. That's a bonus! Read Less
Sail Date August 2019
First time on Norwegian, was very impressed with service, food and entertainment. Found that getting around the ship was easy and much quicker than other cruises. The dining experience was also a bonus. Easy to make reservations for the ... Read More
First time on Norwegian, was very impressed with service, food and entertainment. Found that getting around the ship was easy and much quicker than other cruises. The dining experience was also a bonus. Easy to make reservations for the different dining rooms. The service staff was attentive and very friendly. We were pleasantly surprised with the size of our inside room. We normally like a balcony, but we were very comfortable in this cabin. We also found that when we needed to ask guest service questions, there were very short lines which was quite a plus. The embarkation process was simple and quick and the debarkation was the quickest and easiest we have ever gone through. The food available at the buffet was very good and we loved the choices for dinner. We did notice there wasn’t a lot of fish or seafood choices though. We did take advantage of the future cruise promotion which we are looking forward to. Read Less
Sail Date August 2019
After reading numerous reviews, talking to friends who have sailed on NCL, finally decided to dip our toes in the water on NCL after sailing 15+ times on RCCL, 5+ times on Disney and regrettably one time on Carnival. I couldn’t have ... Read More
After reading numerous reviews, talking to friends who have sailed on NCL, finally decided to dip our toes in the water on NCL after sailing 15+ times on RCCL, 5+ times on Disney and regrettably one time on Carnival. I couldn’t have been shocked at the customer service throughout the cruise. The initial walk aboard buffet is usually just blah, this one was a top 10 welcome aboard buffet. Food throughout the cruise was fantastic with only one area I believe needs addressing or can be skipped on your journey if you are sailing on NCL Sun. We ate at numerous places for breakfast and lunch and specialty restaurants for dinner. La Bistro (French) and the Sushi restaurant were both outstanding and I would definitely eat at next time. However; Cagney’s (steakhouse) was okay. Great appetizers, soup, salad, sides and dessert (especially the OMG cheese cake and raspberry creme brûlée). But, when it came to the steaks they were okay at best. Both the actual cut of meat and the temperature cooked at were a 3 or 4 on a scale of 1-10 from what you would expect from a steakhouse. We ate dinner here twice, hoping the second time would make up for the first time. Try the non steak and seafood items because the rest of the meal was fantastic especially the potatoes au gratin and garlic mashed potatoes. And like I said earlier the Sushi and La Bistro was fantastic as well as the rest of the food on board the ship. The ship felt new from the refurb it got last year in 2018. Staff throughout was great. We spent over 6 hours in the spa on various treatments and they were all excellent. The bartenders were all friendly especially Carlo. Thumbs up to him! In conclusion, I would definitely recommend this cruise to anyone looking to get away and either relax, party, and anything in between. Read Less
Sail Date August 2019
Excellent service and exceptional staff, great value for money. You will never regret it, open food and drinks, fine dining and service. Great ambiance and very clean. You will enjoy the private island Great Castaway Cay, white sand ... Read More
Excellent service and exceptional staff, great value for money. You will never regret it, open food and drinks, fine dining and service. Great ambiance and very clean. You will enjoy the private island Great Castaway Cay, white sand beaches and private cabanas and suites if you are looking for more fun. You will be greeted every time you get to the restaurant or any other area. Nice shows and @ great casino. An experience of a lifetime. More so than anything else is the way the staff is greeting you, washy washy , happy happy, smiley smiley are some of the proverbs you will hear. Wow experience, everything is lovely. Looking forward to repeating the same trip next year with bigger audience. A great family gathering and trip. Clean ship and rooms, refurbished in 2018, all new and clean. See you there next year for a great vacation. See you. Read Less
Sail Date August 2019
We chose this cruise for our anniversary celebration, and boy was it worth it. The VIP services were Great! The butler, concierge, and cabin steward were exceptionally helpful, courteous and professional. They made us feel important and ... Read More
We chose this cruise for our anniversary celebration, and boy was it worth it. The VIP services were Great! The butler, concierge, and cabin steward were exceptionally helpful, courteous and professional. They made us feel important and appreciated. The ship was clean and welcoming. The only drawback was the dense smoke in casino. Suggest that a separate location for non smokers be considered. The first on/off was certainly a great perk. The Captain's cocktail hour was good and enjoyable. We're already in planning stage for our next cruise. The food was good, wait time was a little long at the 7 seas restaurant. We'll tell our friends to surely go VIP cruising and get spoiled. De-barkation was as easy as embarkation not a bad experience. All staff encountered was met with pleasantries and professionalism. Our butler Francis was very courteous and helpful attended to all our requests and desires, we wanted to bring him home!!! Read Less
Sail Date August 2019
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