Norwegian Port Canaveral (Orlando) Cruise Reviews

After several cruises in Europe, we really wanted to visit the Caribbean. NCL seemed as good a choice as others. We went for the itinerary. In short; the ship and service was great. Although she felt somewhat 'outdated' to us. We had a nice aft balcony stateroom. The 'strange lay out ones' as you can read all over You Tube... A cupboard didn't close. A nightlamp didn't work, but ...

I typically do not take the time to write a review but I felt compelled to save people from wasting their money on this ship. I must state this is our 11th NCL cruise and my family is loyal to NCL. Also have travelled on the Epic in 2019. WHAT HAPPENED? I want to start by recognizing the good. The cruise next team were fabulous and the service in Cagney's and Le Bistro top notch! We were able ...

Disappointment in the quality of this cruise. This is my third NCL and 5th cruise and was the least enjoyable of my experience. The staff was frequently rude in numerous departments. You had to wait in line for everything including all restaurants and bars, which I've never experienced before. It was a minimum 20-30 minute wait for all bars & restaurants for service. There was a lack of activities ...

The cruise has a great variety of things to do and always keeps you well fed. There is a main dining hall that has included breakfast, lunch and dinner. There are also ALOT of bars, restaurants and entertainment onboard. Writing this review it is important that i specify we had the "Free at sea package" Pros- - A LOT of places to eat and grab a drink - Entertainment with good music ...

Since I used this site to read reviews prior to our cruise I wanted to be sure to leave a review of my own. We were a group of 13. Everything went very well. There is not one thing I would complain about. Reading some of the previous reviews it seems that some people like to complain about petty things. During our cruise we witnessed some of those people. One guest returned to his table with a ...

I take no pleasure in saying that I've never dealt with a company that treats customer service as recklessly as NCL. There are several points for improvement. I'll focus on the most glaring issue. On the final day of our cruise, a staff member at the photography studio yelled at us, and became extremely condescending, over their inaccurately labeled and stated prices. We were provided several ...

What an experience on the Epic. I booked a family balcony and got an obstructed view with no way to see the ocean. There are only a few of these balconies but there is not a different room type for these. I tried to change rooms and was told no. I explained the room type does not say it’s an obstructed view and they said “ I will write a report and get back to you”. 6 days on ship and no follow ...

This was the worst vacation I’ve ever experienced. I was told I didn’t have the free at sea package on the first day, then they wanted to charge me $1800 dollars more to have it added on. I definitely purchased the drink package when I booked but was told I didn’t. Then on day 2 we were turned away for our dinner reservation due to a time zone change that we were unaware of so we were an hour late ...

My wife and I have been on 17 cruises including this one. On Carnival, Royal Caribbean, Holland America Line, Cunard, Viking and 4 previous NCL cruises. This one was the worst. Lines:There were lines for everything. We had to wait at least 1 hr before a show in line to get into the theater. We couldn't even get into cavern club due to no seats yet the Spiegel tent was unused for most of the ...

The staff was miserable not welcoming very rude and just not happy the food was terrible cold dry I have been on other cruises with Norwegian and the food was so good but no more .. the never added my drink package and customer service wouldn’t help me on the ship and I was not the only one with that issue a bunch of other passengers in line at guest service with same issue .. I booked 2 rooms ...