Europe MSC Sinfonia Europe Cruise Reviews

The worst cruise experience we've had. Our cabin bathroom smells like drains so we have to put our hand towels over the two drain openings to prevent the stench from polluting our whole cabin. The buffet tables are filthy and don't get wiped after each usage or even after each meal time. The hand sanitisers at the doors to the dining areas are all empty and a lot of people on the ship are sick. ...

First of all, you have to pay to get off the ship? 15 euro per person. If you want drinks.. This is including water it is 50 euro per person per day! By the way that’s not even including alcohol. $400 aud for wifi for 7 days that doesn’t even work. When we asked to cancel it they wouldn’t even let us. Even one of the workers admitted this is all for the money. The food is disgusting. ...

I spent six weeks travelling through South Africa and decided to return to Europe by cruise. In spring 2023 there were exactly five ships doing this. Costa, Aida, Phoenix and two MSC vessels. Costa visited on the world cruise and no cabin was available. Aida did a fast track through the Atlantic Ocean and mainly visited ports in Europe, in my opinion no attractive itinerary. Phoenix did extensive ...

We travelled on a 30 day “Grand Voyage” from Cape Town to Venice on the MSC Sinfonia in March/April 2023. This is a 3.5 star vessel, and the onboard experience met or slightly exceeded expectations at that price point. The ship is well maintained, and the food entertainment and service are normally good. Note, this ship was cut in two and more cabins inserted. This put a strain on the facilities ...

Our two daughters my husband and myself boarded in Venice for a trip of a lifetime. We had a cabin with a toilet flushing problem. We reported the problem and engineers came on several occasions to change parts but they could never fix the problem. The ship was only 3/4 full but we were never offered another cabin. We had to use the downstairs public bathroom the entire cruise. On our last ...

It was on our bucket list to go on a cruise. Having chosen the MSC line and wanting to go on a cruise to include the Greek islands MSC seemed a good choice however from admission in them sun at 13.30 in Venice being treated as sheep at the dock was a bad start. No greeting by happy staff. A muddle through check in and on to a shabby ship. Very run down. During our cruise every time we docked and ...

The worst service we have ever received on more than 50 holidays. Bad food, bad service with no eye contact or a care for the customer and you pay for everything - literally nothing is added for the enjoyment of the customer. We were an inconvenience to the staff. The waiters could not be bothered to offer a service. We queued for half an hour- glad we didn’t get the drinks package-we would still ...

American Airlines Cruise recommend this cruise and for that they will never get my business again. I have been on numerous cruises Carnival, Princess, NCL & Celebrity and I would pick any of these any day. We booked an Aura Suite because we wanted this to be a trip to be first class, but we got 3rdclass besides the private sunning area. We were suppose to get priority embarking and ...

We have travelled with MSC many times and have always been satisfied, however, when the service model changed recently it seems so has our opinion. The embarkation process was a complete joke, keeping people outside the terminal for hours in the blazing sun pushing heavy suitcases. From then on it went one way, down! As we had no choice but to pay the service charge we expected the service to be ...

Embarkation was a horrible experience, 2 hours under the hot sun, no place to sit and no shade. The overall attitude of the staff,RUDE. The cabin had mold in the tub, the sheets were not changed the entire week. The food variety was very limited and almost the same thing all the time, the quality was mediocre. The service, non existent, the tables were always full of dirty dishes and most of ...