Ship was nice. Good layout. Food was good. Bar service was good except for 15th back outside deck. Entertainment was so so. Wifi was TERRIBLE. TV reception was awful. We had a few issues that went unresolved. First we were woken up by maint. workers banging on a pipe before 8a several mornings. I called to complain and guest services said it wasn’t happening. I said come to my room and hear for ...
Overall the ship is in good shape, large but easy to get around once you get the hang of it Having said that, the configuration with many dead-ends and too many reflective surfaces was bewildering. I found the ship lacking in ongoing maintenance, and understaffed. Most of the crew I came across were pleasant and eager to help. However, you can tell apart those that weren’t happy or interested in ...
It was as if the staff had been told to push to sell everything to you, even had to pay for bottled water in the cabin which was a first for us having been on other cruise lines .And there were more speciality restaurants (have to pay ) than included dining .
The entertainment (apart from the pantheon theatre) was repeated every night by the same singers and same songs (boring) .the sports bat ...
We chose this cruise for 2 reasons. First we had sailed on the Divina a few years ago and absolutely loved it. Secondly it was the right timing for our schedules (2 couples). We arrived at the cruise port for our embarkation time but had to wait 1 hour and even then our cabin was not ready. The cabin was not what we thought we were getting. It was quite small and there wasn’t a sofa (as depicted ...
Embarkation was slow, slow, slow, as was disembarkation. Disembarking the ship was 30 minutes behind after only 60 minutes. We decided to walk off before our time to make our travel connections and found no line, either getting off the ship or at customs. Music (live or otherwise) and a party atmosphere was no where to be found on deck and in the pool area. On stage cooking competitions, trivia ...
My wife and I have traveled throughout Europe, South America and the Caribbean and have experienced some of the finest cruises available throughout the world. The cruise we just completed was a tremendous disappointment. Here are our thoughts:
* The ship itself was absolutely beautiful. Very nicely furnished, spacious room (we had a cabin with a balcony). But the flow was a nightmare. Like most ...
We booked with Holistic Holidays at Sea for their annual vegan cruise. We were keen to see the speakers they were featuring. One of them we were looking forward to just didn't show up yet a substitute was provided. Regardless, we were disappointed that Chef AJ didn't make it.
The embarkation was a nightmare. At least an hour long wait in line to get thru the security scanners. Some of ...
This was our fourth time on Divina, and our sixth MSC cruise (we have cruised twice on Seaside). On all six cruises, we have been Diamond members (formerly Black Card) with the Fantastica Experience. We have always requested a table for two, and have had it confirmed (not "on request") on all five previous MSC cruises. This time, I called MSC twice to be sure we had a confirmed table for two, ...
We chose this cruise because of the ports offered. On being to Panama. Thai was an 11 night cruise. The ship was elegantly decorated. The crew was not supportive at all. Room was that of other cruise lines. Lacing cabin clean. One perk I always enjoy is the towel animals offered on other cruise lines. Not here. If you are looking to rest and just enjoy the ports this is the cruise. there are few ...
This is the second time I have cruised on MSC Divina during New Years holiday. The first cruise in 2018 / 2019 was nice I’m not sure what happened this year because it has really gone down. Services suck, I hate to be blunt but there’s not much more I can say about it. They usually have one main waiter and an assistant but they only had one waiter waiting on four tables
So dinner took hours ...