This was our fourth time on Divina, and our sixth MSC cruise (we have cruised twice on Seaside). On all six cruises, we have been Diamond members (formerly Black Card) with the Fantastica Experience. We have always requested a table for two, and have had it confirmed (not "on request") on all five previous MSC cruises. This time, I called MSC twice to be sure we had a confirmed table for two, and they assured me that we did. When we got on board, I went to the Matre'D in the Black Crab dining room before the first seating. There was a sign that said something like "please see the Maitre'D for any dining issues".

I told the Maitre'D that I just wanted to be sure that we had a table for two and asked him where it was located. He acted like I was bothering him, and was extremely rude. He said we were at a table for eight. I asked about the possibility of being put on a waiting list for a table for two, and he said "A table for two is impossible, take the one you have." We later found out from a waiter that we could have been put on a waiting list. Due to the very rude attitude of the Maitre'D, we decided to completely abandon the idea of dinner in the MDR, and we ate all of our meals in the buffet. One day, later in the cruise, we decided to try the MDR for lunch. We were the first ones in line, and we asked the Maitre'D (a different one) if we could please have a table for two. He actually sneered at us, as if we were asking for something we didn't deserve, and he didn't want to be bothered. He did give us a table for two, and we were surprised to see that there were many of them, so I don't know why he was so rude and dismissive.

Now I will list the pros of the cruise, followed by the rest of the cons. Obviously, the attitude of both Maitre'Ds was a huge con for us. Read more