We chose this cruise because of the ports offered. On being to Panama. Thai was an 11 night cruise. The ship was elegantly decorated. The crew was not supportive at all. Room was that of other cruise lines. Lacing cabin clean. One perk I always enjoy is the towel animals offered on other cruise lines. Not here. If you are looking to rest and just enjoy the ports this is the cruise. there are few activities for days at sea to keep you occupied. There were times we woke up to the smell of fumes in our cabin. The shows were ok if there was singing and dancing but the comedy shows lost a lot because they were done in at least five languages. I have never walked out of shows before but did twice on this cruise. The water park deck was always so packed there was no place to sit. There seemed to be more guest than seating anywhere on the ship. The food was the same for the entire cruise. Very little variance in menu. Not the best and at times cold. The dining experience was different. The waiters seemed lost most of the time and because frustrated often. By then end of the cruise they seemed more relaxed with us but they could use more training. Or their fault. Food in the main dining room at night wasn’t much different from the buffet. Just different atmosphere. Embarkation and debarkation was easier than most cruise lines. No problems there. We bought the easy drink package which was good enough. Limited selections of beer but we were able to get Coke’s and bottled water. That was a plus. We booked one excursion through the Panama Canal and it wasn’t a disappointment. Just getting off the boat which was a nightmare and back to ship. Poor planning of the company but overall very good. Ocean cay was a nice island but still very new. It was cold on the beach which wasn’t the fault of MSC but not enjoyable. The island has great potential. We got what we paid for and couldn’t expect much more. We took this cruise because of the ports. I would never cruise with this cruise line again because the service was sorely lacking. You make the best of what you get and it wasn’t great but overall the friends we made helped make the cruise. There were not many American speaking passengers and they were very rude. I have never come across such rude people on a cruise and the crew was not much different. They acted as if they smiled their face may crack. If this is how they plan on treating their customers they won’t be in business long. I have told everyone I know who cruises to avoid this cruise line. They were actually thinking about it. They said they would look elsewhere because of my experience.
Clean. We had to ask for robes and they needed fabric softener