Pros are supposed to go before cons, so I will put the positives first, but please don’t miss the negatives later in this review, because although there were a few redeeming qualities, make no mistake, I would never sail with MSC again.
First positive, all the staff below the managerial level deserve to be commended for being true, if not powerless, delights. We had many wonderful interactions ...
If I could give no stars I would. I joined a world cruise with MSC and have had nothing but frustration and grievances. If you are a parent I highly suggest considering another cruise line. A child was assaulted by an adult passenger and when the parents filed a complaint after bringing him to the medical center, nothing was done but a warning. The baby pool on the cruise was under maintenance ...
My husband and I embarked on this cruise, despite a radically changed itinerary, because MSC refused our request for a refund. However, our experience was so awful that we disembarked on day 20 of 85 in Walvis Bay, Namibia, and flew home from there. Better to forfeit the unused cruise fare than to continue to subject ourselves to the cruise line’s utter disdain for passengers and 65 more days of ...
I give my thoughts as this is my 20th + cruise and have traveled with several lines. I chose this cruise as it should be 21 days of what I had hoped would be getting to know other guests and chat. I was not aware there are huge changes of guests at every port visited. Not ideal I think. Food is all quite bland In complementary restaurants. There are several pay to eat restaurants with high ...
We chose this world cruise excited to visit some of our bucket list destinations. While visiting Egypt became impossible due to conflict in the region we were still thrilled we would be going to Rhodes. But not to be. More than half the cruise has been made up of sea days with substandard destinations. Food has bern appalling with regular absence of fresh fruit, salad and now no coffee available ...
We are currently on this terrible cruise
Over 500 people on board have signed a petition protesting the way MSC are treating us.
1. So many sea days
Change of itinerary increasing itinerary to an extra 20 sea days, less port times, and no compensation for these changes or refunds of tax and port fees.
As compared to other cruise companies such as Cunard, princess, costa etc who have ...
MSC said the ship was refurbished in 2023 and they must be talking about the exterior of the ship. The public stairs lot dated with the teal and chocolate motif. The cabins are either navy or bordello red. The furniture in the cabin is worn, sun bleached and dated, think 90’s. Dining options are limited. There is the main dining room offering a selection of reoccurring average to say the best ...
The 2024 World Cruise was supposed to be the crowning jewel of my travel career (so far!)! This cruise has been a disaster. This World Cruise has many itinerary changes due to the events surrounding the Red Sea that affected so many other voyages. But, where others succeeded in passenger care, MSC failed miserably.
They refused to give any refund due to the itinerary change. They instead ...
So I booked this December cruise in the mediterranean and then started reading several negative review.I was worried. Had I made the wrong choice? I did not, so let me address the complaints I read and give you my experience.
Boarding: Was super fast. Maybe 15 min at the most.I was a solo traveler and boarded in Barcelona.
Room: I had a room with promenade view. Bed was super comfy and if I ...
I also did a live review that's much more comprehensive than this one, so search for Live from MSC World Europa. NYE Cruise, December 29, 2023 out of Barcelona on the MSC boards.
Pre-Cruise: We stayed 3 nights pre-cruise in Barcelona at the NH Collection Grand Hotel Calderon in Barcelona. I have American Express Platinum, which got me some extra credit and perks, but it was nice, clean, modern ...