MSC WORLD EUROPA - I have just come back from a 7 night cruise trip in the Med. Having been on the Seashore I must say that the World Europa ship got me a little bit disappointed. The layout is not as good.
Excellent:
Animation team.
Outdoor areas.
Good:
Cleanliness.
Most of the bar staff.
Food ( apart from the food poisoning from mussles).
Bad:
-Layout.
-Promenade ...
The ship looks beautiful and really modern, was very impressed on the 1st day; then things got worse:
When the sea was rough and very windy, the ceiling panels made such loud sounds that we couldn’t sleep. They listened to the videos for 3am, 5am with the loud noises; but still need to wait until it happens again and checked by the carpenter before we can change cabin. We were already near the ...
I’m onboard now and the service has declined dramatically! Lots of new staff with attitudes and 3 star service. Rooms are outdated and in desperate need of a renovation. Stains on carpets and drapes . Bathroom still has a musty curtain and room temperature can not be fixed as they were here twice .
The staff questions everything. Order room service for breakfast no cutlery I call they say “are ...
Review of Viking Sky 2023/24 World Cruise.
For 4 months per year my wife and I have been avid cruisers. Firstly 18 with Azamara, but since their sad decline we switched to Viking. Now with 8 completed, and enjoyed, it was sad to see how far Viking standards have fallen. We found this on our recent segmented 2 legs on this world cruise. This was after we were initially notified that we were ...
We had cruised with Viking once before on the Rhine River Cruise and loved it! We chose this cruise because of the ship size, the leisure travel itinerary and the final stop at Stonehenge. We were so happy with everything -- the greeting at the airport when we arrived, the cleanliness of the ship, the food, the service, the entertainment, the availability of relaxation opportunities -- seating ...
Embarkation superb; atrium pathetically underwhelming; cabin spotless and stewardess excellent; ship tired and has the feel of being past it's sell by date; In-house shows very professional; singers average; comedians pretty dire and smutty (the two go together),and in the main not funny; cost cutting everywhere, flogging you stuff at every opportunity; food average only; tea and coffee dire (not ...
We were excited but apprehensive. We had decided not to sail the Symphony again because of the age of the ship and the HVAC issues. Given that this was a newer ship we decided to take the Jan 5 Caribbean cruise as we truly missed sailing on Crystal (had gone on over 35 segments).
The positives: Rooms have been nicely redone and we paid up for the Sapphire suite which was spacious, well ...
Dear minntom,
Thank you for providing your sincere and honest feedback from your recent sailing aboard Crystal Serenity. We sincerely apologize that your time onboard did not meet all your...
Pros are supposed to go before cons, so I will put the positives first, but please don’t miss the negatives later in this review, because although there were a few redeeming qualities, make no mistake, I would never sail with MSC again.
First positive, all the staff below the managerial level deserve to be commended for being true, if not powerless, delights. We had many wonderful interactions ...
If I could give no stars I would. I joined a world cruise with MSC and have had nothing but frustration and grievances. If you are a parent I highly suggest considering another cruise line. A child was assaulted by an adult passenger and when the parents filed a complaint after bringing him to the medical center, nothing was done but a warning. The baby pool on the cruise was under maintenance ...
My husband and I embarked on this cruise, despite a radically changed itinerary, because MSC refused our request for a refund. However, our experience was so awful that we disembarked on day 20 of 85 in Walvis Bay, Namibia, and flew home from there. Better to forfeit the unused cruise fare than to continue to subject ourselves to the cruise line’s utter disdain for passengers and 65 more days of ...