282 Disney Fantasy Cruise Reviews

6th DCL cruise but first with extended family. We had a group of 18 ranging from age 5-75 spread over 6 cabins. It was also a Star Wars cruise which appealed to some of the kids and adults in our group. Cabins (family oceanview (5) and one ... Read More
6th DCL cruise but first with extended family. We had a group of 18 ranging from age 5-75 spread over 6 cabins. It was also a Star Wars cruise which appealed to some of the kids and adults in our group. Cabins (family oceanview (5) and one inside cabin) were all great. We had a table for 12 and one for 6 at dinner with awesome servers. Weather was warm but very windy for most of the trip. Definitely affected the cruise with more motion than usual for the first few days. There seemed to be even more character interactions than previous cruises which was great! We especially liked meeting Chewbacca and seeing the roaming stormtroopers on Star Wars day. 2 nights of fireworks and great entertainment every night. Just wish they would change up the shows and menus a little more often. Embarktion was very slow - not DCL fault (Coast Guard inspection) but they should have communicated better about the delay and maybe offered water or something. Read Less
Sail Date February 2018
I have only cruised with Disney - and my first one started off rocky... nothing to do with the boat, it was all in my head. I just didn't feel comfortable on the boat, was having trouble with the motion, didn't like the laundry ... Read More
I have only cruised with Disney - and my first one started off rocky... nothing to do with the boat, it was all in my head. I just didn't feel comfortable on the boat, was having trouble with the motion, didn't like the laundry list of side effects the motion sickness pills or patches or voodoo tricks I had at my disposal 'promised' and was adamant about getting off at our first stop and flying back to the home port...but something happened on that trip. My wife calmed me down - took me on our balcony, got me to relax and well - 5 years later we have now been on 4 cruises. So after our first 5 day cruise on the Wonder, my eldest son proclaimed that he wanted a Disney birthday on a D Cruise. In October 2014 we woke him up early on a Friday morning and told him to hop in the car for a 2000km drive to Florida. That was cruise 2. While on board we had such a great time that we booked a placeholder for our next one. 10% and $200 stateroom credit per room (we have 4 kids so take 2 rooms), and it looked like our Drink of the Day bill would be a lot more manageable next time. When it came time to book we decided to book the Magic for a Mediterranean Cruise - which resulted in a huge trip to Europe for the whole family in 2016. We put down a deposit while on board as has now become the custom... So last October (2017) we were reviewing our busy schedules and looked for a good time - and found a potential gap in our lives for February. We really wanted to try the Dream, as it was the only boat we hadn't been on yet, but the itineraries were two short (5 days max) and so we decided the Fantasy it was. The ports were of little concern to us - Cozumel (which we did on our first cruise), Grand Cayman & Falmouth (new for us), plus Castaway Cay would easily provide the combo of fun and sun we needed. With 4 boys who play hockey, football, baseball and go to school as well, a rest in February was needed. So that's the backstory. We are drivers - so we hoped in our van early Friday morning and began the 2000km journey to Port Canaveral. We are overly familiar with that route and found ourselves parking the car sometime around noon on departure day. Parking is convenient and close, as is the pre-parking bag check. Checking in is long. I would say it takes about an hour from the time you pull into the parking area and are finally at your room. After 2000kms of driving that last hour feels the longest! However, once in the room, it feels familiar and the road weariness slips off quickly. Sometime in my late 30's/40's I became easily disgusted by 'unclean' places - at least if the place is suppose to be clean... This boat is immaculate. There isn't a cracked tile, scuff on the wall, bit of black in the caulking or stain on the carpet in the room, the halls, the decks, the restaurants etc. The boat looks brand new every time we are on it. This cleanliness really puts one at ease and t is very easy to get comfortable. That adds a lot to the relaxation element. There is a lot of food available. As this is my 4th time, I have learned to ease up a bit on the eating. Memories of being 'full' by Wednesday and unable to eat anymore food, or worse, consume anymore DOTD's (Drink of the Day's) as the trip ends were fresh enough that I 'tried' to be more controlled... That lasted until dinner when I could not resist the app, or the soup - the main is a must, and i was in to deep to pass up on desert. DCL uses a rotational dinning system that allows you to eat at all 3 restaurants throughout the trip. All 3 are unique and well themed - the menus vary each night, with a few stand-by's (a chicken, a steak , a pasta etc.). We have 4 kids. Two no longer want anything to do with the kids menu, 1 goes back and forth, and our 6 yr old just wants fries... I personally enjoy the food offerings, and tend to order foods that I don't eat at home. My two older kids do the same and feel very comfortable experimenting - why? Because if they don't like it the waiters will get you something else - no hassle - no problem. If you can't decide, they will get you both (even if you protest!), and they always have a recommendation (never a "i don't know") - which is great. With rotational dinning you have the same staff all week. We really like this and have great conversations with our team - learn about the boat, the behind the scenes's 'hell's kitchen' stories going on during the dinner service, and all the stuff that maybe Disney doesn't want included in the promotional DVD! But to us its fascinating to hear about how the boat and its people 'work'. I understand that they 'have to be nice' to us - but they are great at either being genuine, or acting! The buffet (Cabana's) has a great mix - again, self control is challenged at breakfast and lunch...I did a bit better this time around, but still had to wait until 3pm on some days before I could grab lunch due to the largness of the breakfast i had! The fast food places are typical - I grabbed a sandwich one day and a burger another, but that was all I had from those offerings. The kids had a steady diet of chicken fingers and pizza as their lunch norms. I topped 100 ice creams by Wednesday... the kids went for more. Castaway Cay should be given a thumbs up for the BBQ lunch that includes ribs, chicken and the obligatory hot dog and hamburger as well. The sides are simplified (cole slaw pot salad) as are the deserts - but they are all complimentary to the BBQ theme and the day at the beach. My wife and I do our best to grab the DOTD - we did OK on this trip, but as we had brought beer on board, we missed 2 days of the typical rum, grenadine and whatever fruit juice they added type drink. However on Star Wars day they had a "Galaxy in a Glass" that was super amazing.... we had more then one, which helped us meet our quota!! The entertainment is always fun. We skip the first nights show as we've seen it once and it is simply a commercial for what you can do on the boat. Our second night (Superbowl Sunday) we saw Aladdin - they say they have broadway type shows - and this one is. We have seen the Toy Story musical, Aladdin (in 2014) and the Tangled shows on the boats - they are all great. Of the 3, I prefer Tangled, but I prefer the movie over Aladdin as well. The other 2 'Disney' shows are revue type where they have a very lose and weak plot that 'gets' you to a scene where a Disney character and song are performed. The Wishes 'plot' was the weaker of the two and actually detracted from the revue parts - we didn't love that one and my kids were pretty brutal in their critique of it - made for some good jokes. "Believe" however has a better flow and it resulted in us really enjoying the revue parts. The non-disney entertainment usually consists of Busker type performances. We love buskers, so always look forward to these shows. This cruise had a magic show, which was OK and a juggler, which was funny and enjoyable, but neither were as cool as two acts on previous cruises that we loved. The first being a comedy/musical act called "Buckets and Boards" and on our med cruise we saw the spectacular act "Junk" - which we thought were incredible. The entertainment was not bad - just not as good as ones we saw in the past. Let's not forget the fireworks. Pirates night includes a little show that is capped off with a big disney style fireworks show. What can top fireworks at sea? How about a second fireworks show? Our cruise had a Star Wars day - which ended with another 'show' and an amazing fireworks show. Fireworks and that Star Wars music is a perfect combo! If you like characters, there are plenty. We did a character breakfast for our 6 yr old to meet some of his faves and took advantage of a few greeting times for other favorites. We are past the 'gotta meet them all' phase (as we are frequent Disney trippers we tend to get our fill throughout the year). My 3 youngest were signed up for a Jedi Training thing - my 12 yr old didn't want to do it and my 6 yr old got scared - so only my 10 yr old did it (he got to battle Kylo - in 2013 on a trip to Disneyland he fought Darth, he's 2-0 against the Dark Side). Non of our kids have ever really enjoyed or cared for the 'clubs'. We have tried to encourage them to try them out, but they really could care less. Instead they take full advantage of the freedom we give them and will go play mini golf, do the mid-ship detective stuff, aquaduck, aqualab... and then lobby for some aquaduck at night time as well. On Star Wars day they had free reign on the aquaduck as most kids were dressed up and chasing Chewbacca, our kids took advantage of the 0 wait times and rode all day and night. The older boys like to hit a late movie and went to see Force Awakens at 11pm one night. My eldest and I saw Rogue One on our last night (bad idea staying up untill 1am when you have a 2000km drive to start the next day...) We spent more time 'relaxing' on this trip and outside of the 'shows' didn't hang out in the clubs or do too many family game show stuff (which we did a lot of on our last 2 cruises). The late dinner (we had second seating), early mornings and sun/heat had us pretty much ready to go to bed around 11pm. Excursions: We got off the boat at all 3 ports. We like to do things on our own, if we can, but due to some circumstances (explained below) we actually booked 2 excursions through Disney. Cozumel: We had been to Cozumel on our first cruise and knew that there wasn't much around the port itself. Also, from what I could tell, most beaches were 'beach clubs' - meaning you had to pay something to 'enter'. Last time we simply did a beach party day. So for variety (and with an older bunch) we booked a Snorkel/Catamaran/Beach Party excursion. We got off the Fantasy and onto the Fury (Catamaran), went for a ride, put on snorkeling gear and went snorkeling. My 10 & 6 yr olds did not like the masks or breathing tubes - but we brought googles and they simply held their breath whenever they wanted 'look'. It was a lot of fun and our family loved it - despite the older two getting stung by jellyfish...Once back on the boat, the beers and margaritas (free) were handed out as we made our way to a beach. Off the boat and on a beach for more free booze as the kids made use of all the floaties in the sea. Kayaks and paddle boards were also available FOC, and my 10 yr old and I went for a kayak ride around the floaties. After a couple of hours we were back on the Fury. It was a great 4.5 hr excursion and reasonably priced (all things considered). Grand Cayman: We did this on our own - got off the boat, grabbed a taxi to Seven Mile Beach (about 10 min drive) and chilled. No hassle getting the cab - all prices are pre-posted and fixed (no haggling etc.) . We went to a public beach, grabbed lunch, beer, chairs and umbrella and swam in the sea. No solicitations - just relaxation and if we wanted something the bar (Calico Jack's) was within walking distance and we could simply go ask - they also provided free water. Very friendly and calm island Jamaica (Falmouth): We had heard a lot of negatives about Jamaica, and considered staying on the boat or only going into the secured port area (no locals are allowed on the "dock" unless they work there). But not seeing anything other then the Epcotesque version of Jamaica at the port seemed like a waste, so we booked a tour (the night before) on the boat. We didn't want to be on a bus too long, so picked a trip that was close. The famous Dunn's River falls are about an hour away, so we chose the Green Grotto Caves instead (25 mins). It was about a 3.5 hr tour all in, which gave us an opportunity upon returning to go into town. That was the mistake. I had read that Falmouth locals were very aggressive, but if you got past the 'gate' area of the port you would be left alone. We are not intimidated by such things and I thought it would be nice to go into town, eat lunch and grab a souvenir. We lasted 10 minutes. As soon as we stepped out of the port we were solicited for everything from cab rides to the beach, hair braiding, tours and even weed. As we quickly walked towards the town square we were unable to shake the constant barrage of 'offers'. I started with polite 'no thank you's', but as my patience was thinning, my anger was rising. My kids were very uncomfortable with the atmosphere. My wife and I looked at each other and simply said, with some expletives, that we would simply return to the boat. I was very disappointed that we did not get to explore the town, but it was impossible to do so. Back to the port - we looked around and ate lunch in a chain style restaurant. Do a tour if you wish, but avoid the town. Read Less
Sail Date February 2018
Let's get something straight - this was not a perfect cruise, and there are some elements of the service that were not up to par when compared to previous cruises. However, the Disney Fantasy is a great ship and overall, this turned ... Read More
Let's get something straight - this was not a perfect cruise, and there are some elements of the service that were not up to par when compared to previous cruises. However, the Disney Fantasy is a great ship and overall, this turned out to be an extremely enjoyable cruise. What I liked: Speedy embarkation and good arrival buffet. As the boat recently went to dry dock for a refurbished, all areas of the ship are in great shape. With the pre-registration for the kids club, confirming details was a breeze. Good departure day entertainment (standard Disney Sail-Away party). Food quality was at least above average in all locations (including buffet and rotational dining). Great captain and cruise director keep things going, even though some on the fly changes were required due to weather constraints. Never a dull moment with plenty of entertainment and character appearances. Good idea to have the ability to pre-book certain activities such as character breakfast, princess gathering, Frozen gathering and so on. Great experience at Bibbidi Boddibi salon (limited # of spots available online, many more openings on site). Although the sea was fairly rough, the crew did their best to provide for a smooth sailing (it was not perfect, but manageable). Half decent gym onboard. Palo (dining add-on) provides a great brunch experience. Castaway Cay is always a blast. We did get to see Star Wars the Last Jedi on opening night at sea and the shows were relatively good. Great table assigned at Palo and during rotational dining - which is nice Port experience in Falmouth was great, primarily due to the Dunns Falls experience. The bobsleigh part of the tour was fun, but rushed so not as fun as advertised What to watch for/could be improved: Not sure if it was the rough sea or cooler weather but the crew was a bit off when compared to other Disney Cruises: Did not see the room attendant on Day 1 and luggage delivery was slow. Dining room staff were friendly but did not go above and beyond like in my two previous cruises. The shore execursions in Cozumel (Mayan Ruins, Chocolate and Beach) fell short of expectations - but DCL came up with a reasonable consumer service gesture to compensate. Although the shows were good, I found the actual delivery better on the Wonder. Kids Club now has more computers and I did not find them as lively as those on the Wonder and the Dream. Read Less
Sail Date December 2017
We chose this cruise because we have two young girls and we didn't have a great experience with keeping them entertained on a different line. Disney by far met our expectations in that regard. The kids enjoyed the kids club enough to ... Read More
We chose this cruise because we have two young girls and we didn't have a great experience with keeping them entertained on a different line. Disney by far met our expectations in that regard. The kids enjoyed the kids club enough to give us a few hours of adult time each day and there were more than enough activities outside of the kids club to do as a family. The ship was spotless and appeared well taken care of. It did not feel too overcrowded most of the time. The exception to this was any time there was a special show or event (Christmas events, the pirate shows, etc.) Much like the amusement park it is important to get there early if you want a good spot for viewing. Our cabin and stateroom attendant were wonderful. The cabin was all the way aft, which was inconvenient for the theaters at the front of the ship but perfect for food. The balcony was just amazing. Huge with expansive views of every port since we backed in. It had two loungers on it. We did not experience any soot but there were vibrations when pulling into and out of port. We like to get up to see the ship pull in so this wasn't an issue for us but if you are a late sleeper it may be a problem. Our stateroom attendant was just phenomenal. My husband referred to him as Mary Poppins because he did such a great job straightening up our disorganization. The Christmas and pirate activities were fun with the caveat that you had to waste some time to get there early. The lines to see Santa and for formal night pictures were ridiculously long. My one complaint for this cruise was that lines overall for characters and pictures were excessively long and made it hard to take advantage of the picture package that we pre-paid for. We did Palo Brunch, which was delicious and the service was just over the top good. The main dining room food was above average. We liked the rotating dining rooms while having the same serving team. Our serving team was new so I do not think we received as good of service as the average cruiser on the sailing but they were clearly working hard and aiming to please. They did improve over the course of the cruise and service overall was still better than our experience on other lines. As a parent, having someone else cut up my children's food so I could eat immediately was wonderful. Service overall was just unbeatable. One night my three year old had a meltdown and I had to take her outside the dining room to not disturb other guests. Our head server noticed we were gone and inquired where we were. He came outside looking for us and brought all of the different kids menus to try to entice my youngest to calm down and come back in. She ended up holding his hand while being escorted back in. Another time, the person playing Tiana saw my daughter crying in line as we waited for Santa. She came over and sat with her until she had her smiling again. In short, our experience throughout the ship was that every single person we came across was going out of their way to make sure everyone was having a great time. We did not have any issues/complaints with embarkation/disembarkation. Everything went smooth. Overall, it will be hard to convince my husband to do a non-Disney cruise with our kids while they are still young. You do pay the Disney "tax", which isn't cheap, but the service and entertainment for young kids is worth the extra cost in our opinion. Our next family cruise is already booked and with Disney. Read Less
Sail Date December 2017
BACKGROUND Well, it finally happened! For many years, I had researched Disney Cruise Lines. I'd read about them, looked at itineraries, activities, staterooms and deck plans, but I would stop short of booking a sailing once I got ... Read More
BACKGROUND Well, it finally happened! For many years, I had researched Disney Cruise Lines. I'd read about them, looked at itineraries, activities, staterooms and deck plans, but I would stop short of booking a sailing once I got to the pricing page. I just couldn't get myself to book a cruise on Disney and pay what I perceived to be over inflated fares for a product that I wasn't even sure I cared much for. But now, raising a young family and always looking for a new cruise line to sail on, the time to do a Disney cruise seemed right. I pulled the trigger and booked a 7 night Very Merrytime Eastern Caribbean cruise aboard the Disney Fantasy during Thanksgiving week. I will digress a bit and start by stating that, even though we love to travel, and our 8 and 5 year old children have already visited 10 countries at such a young age, we had never been on ANY Disney vacation. I will admit it; we were not Disney enthusiasts. Our kids couldn't even tell the difference between a Disney cartoon or a PBS cartoon! But after some encouragement from friends who take multiple Disney vacations every year, we took our first vacation to Walt Disney World in Orlando with them a month before sailing on the Disney Fantasy. We had a fantastic time on that land vacation and it provided a much needed warm up for our upcoming cruise, but I quickly realized what Disney rookies we were when my son was asked by Disney staff at a pool game what his favorite Disney character was. He blankly stared at her, and then chose the Yeti from Expedition Everest which he had ridden on earlier that day. PRE PLANNING We booked this cruise almost a year and half in advance, probably the earliest I've ever booked a cruise. Yet, I had my first taste of what a strong fan base this cruise line has when, even that far in advance, we had a hard time finding two connecting balcony staterooms and settled for the only ones available all the way aft on deck 7. Also, 1st seating dining was already full so we had to take 2nd seating. No matter how many times I checked, even after we boarded the ship and placed our name on a wait list, we weren't able to change it. But the most painful thing about this pre planning process was realizing that, even booking this far in advance, the price was almost 2 times more expensive than our inaugural season sailing on Royal Caribbean's Allure of the Seas, 3 times more expensive than our Alaska cruise on Holland America's Westerdam, and 5 times more expensive than our last Caribbean cruise on the MSC Divina! Based on that, I set my expectations very high for this Disney cruise. ITINERARY Originally, we were scheduled to sail to the Eastern Caribbean visiting Tortola, St Thomas and Castaway Cay. Unfortunately those islands were badly hurt by hurricanes Irma and Maria so we were switched to a western itinerary visiting Cozumel, Grand Cayman, Costa Maya and Castaway Cay. THE DAY FINALLY ARRIVED! After a torturously long year and a half wait, cruise day finally arrived for what would be my 30th cruise. We drove from our home in Atlanta to Port Canaveral the day before the cruise, but we decided to spend the night in Jacksonville, FL and drive the remaining 2 hours on the morning of the cruise. We spent the night at Hotel Indigo in Tapestry Park which was ranked #1 on Trip Advisor. Great hotel, with wonderful rooms in a terrific location, which provided a perfect place to spend the night. EMBARKATION DAY During our online check-in, we were assigned a boarding time of 1:30-1:45pm. Even though some may have considered this late time slot less than desirable, this was ideal for us. In all of my years of cruising, I've always preferred to check in later for many reasons. First, we don't need to rush to be first in line or wait for our boarding number to be called. Second, check in lines have usually died down closer to sailaway time. Third, we prefer to eat lunch before getting on the ship, and fourth, because staterooms are ready by then so we can proceed straight to ours instead of wandering around the ship waiting. This time was no exception. We arrived in Port Canaveral around 11am and had a very enjoyable and relaxing lunch at Grill's Restaurant overlooking the cruise ships. Shortly before 1:30pm we proceeded to our cruise terminal. Even though there are considerably cheaper parking options in the area, we always choose to park right at the terminal. We pre-paid online a few days prior to the cruise. We entered the cruise terminal and found zero lines at the security checkpoint, followed by zero lines at the check in counter, followed by zero lines to board the ship! The entire process was so fast and efficient that it seemed like a blur. I didn't even have time to appreciate any of the little details that Disney is known for. Before we knew it, our family name was announced as we entered the beautiful ship's atrium. I turned around and realized that my wife, who rarely shows any emotion about vacations, had tears in her eyes. Maybe there's something truly magical about a Disney cruise or maybe the effect of pixie dust is something real! THE SHIP Disney did an absolutely fantastic job designing the Fantasy. Even though it's a 129,000 ton ship, and this was our first time sailing on this cruise line, we quickly learned our way around the ship. And even though we thought that being all the way aft would be a negative, we were close to the third bank of elevators which made getting to the kids club and the buffet restaurant a breeze. Needless to say, the ship has Disney touches everywhere, but it's all done in a subtle and classic way. The Art Deco inspired decor makes the ship feel more like an upscale cruise ship or hotel than a Disney park. It took us a few days to realize that we hadn't smelled cigarette smoke since the cruise began. And it dawned on us that the ship doesn't have a casino, which is normally where the worst smoke smells emanate from. Also, the smoking areas are very limited which helps maintain most of the ship blissfully smoke free. We just saw one smoking area near an outdoor bar in the adults area. Needless to say, we are not smokers or gamblers when we hadn't even noticed the casino's absence, but it's something that first time Disney cruisers (and smokers) should be aware of. STATEROOM We booked 2 connecting deluxe verandah staterooms, one for my parents, and one for my family of 4, which included our 2 children aged 8 and 5 years old. These are the "smaller" balcony staterooms offered on this ship, but square footage was still larger than what we've experienced on other cruise lines for similar types of accommodations. However, the layout felt tighter. Part of it may be because these staterooms have a split bathroom which may occupy more square footage, and also because the bed is closer to the door and closet disrupting flow as one enters the stateroom (I prefer to have the sitting are closer to the door and the bed closer to the balcony). Also the coffee table, which doubles as storage space, feels like a large block oddly placed in the middle of the sitting area. Nonetheless, it was a fantastic stateroom, tastefully decorated and with plenty of storage space for our entire family on a 7 day cruise. As it's customary on most cruise lines we've sailed on, beds are raised enough to provide a place to store large suitcases. The split bathroom, with toilet in one side and shower in the other, may occupy more square footage but it was a welcome feature which came in handy more than once. The provided wave phones which can be used all over the ship as well as on Castaway Cay were a nice touch although we never used them. The sliding balcony glass door was one of the best designed we've seen and it also minimized the possibility of locking oneself outside as we had experienced on other cruise lines in the past. Needless to say, The TV system offered a lot of Disney content, including tons of free Disney movies. Non-Disney content was much more limited than what we've experienced on other cruise lines but thankfully we barely watch TV on vacation anyway. We did miss having the ability to do more things interactively from our stateroom, like making and changing reservations for shore excursions, specialty dining reservations, or simply checking and reviewing our onboard account as is now customary on other cruise lines like Royal Caribbean. FELLOW PASSENGERS I don't know if the reason is because this was a Thanksgiving sailing, when most schools across the USA are on break, or because this is how Disney normally is, but this group of passengers was one of the most homogeneous and less diverse I've experienced on a cruise in years. Maybe great for some, but not so great for those who consider meeting people from other countries, cultures, or ethnicities a highlight and an integral part of cruising. We also realized that many, if not most fellow passengers, were repeat Disney cruisers. It seemed that, every time that a staff member asked how many repeat Disney cruisers were onboard, majority of people would raise their hands and cheer. It always seemed that us Disney first timers were a very small minority. We also saw tons of passengers wearing their Castaway Club lanyards. One thing that I always enjoy is watching other fellow passengers wearing shirts or hats identifying cruise lines that they've sailed on in the past. I can say that, on this particular sailing, I literally didn't see one during the entire week. The only cruise wear that I saw was for Disney Cruise Lines. I almost felt as if I was breaking some secret dress code by wearing my Princess Cruise Lines baseball cap. Nonetheless, fellow passengers were in the most part a pleasure to sail with and the vast majority were courteous, polite, and happy. One negative that I saw was that it seems like Disney has a bad case of "chogs" (chair hogs). Even though there are clear signs everywhere reminding people not to reserve chairs with towels or personal items for extended periods of time, I saw a large amount of loungers already hogged as early as 6:30am which is when I would go for an early morning walk around the upper decks. Vastly more than I've ever soon on any other cruise line and in far more creative ways. So not even Disney's magic can make the chogs disappear on this cruise line! One things is for sure. Disney cruisers are rabidly enthusiastic about the Disney product. I got my first taste of it walking down the hallway to my stateroom and seeing so many doors, not only decorated, but in such creative and painstaking ways, many with professionally made personalized items. A lot of thought and time probably went into many of these door decoration displays. Although I have seen cabin decor before on other cruise lines, specially on Carnival, I have NEVER seen anything close to what I witnessed on Disney in terms of quantity and creativity. Our stateroom doors stood out because they were so bare. Amusingly, someone anonymously decorated our door with all sorts of Disney magnets on day two. A day or two later, we had even more personally made magnets wishing us a Happy Thanksgiving from another family onboard. It made us smile and brightened our cruise even more. ONBOARD EXPERIENCE Our sailing was a Very Merrytime cruise, which meant that the ship was decorated for Christmas. We have sailed during the Christmas season before, but nothing that we've experienced has ever come close to what we saw on this Disney sailing. Decoration throughout the ship was absolutely beautiful and tasteful, specially in the atrium. The list of Christmas themed activities was extensive which allowed people to really immerse themselves in the Christmas spirit. Participation in most Disney themed activities is very high. There are always long lines any time that there's a Disney character nearby. Even though having photos taken with any character was nowhere in our must do list, we ended posing with Mickey, Pluto and Stitch and our daughter participated in a Princess gathering. Pirate Night seemed like the highlight of the cruise for most passengers. I was advised by our friends back home to bring pirate wear (which we didn't do, thinking that it would be silly and unnecessarily occupy space in our suitcases) but nothing could prepare me for, not only the fact that most people did bring pirate wear on this cruise, but also for how elaborate some of these costumes were. I saw several families in movie quality, custom made, matching outfits that looked like something straight out of a Pirates of the Caribbean movie. It almost made me feel like a bad parent for not going out of my way for this night! Thankfully our children seemed perfectly happy to just wear the cruise line provided pirate bandanas and have a pirate Mickey painted on their cheeks. ENTERTAINMENT I was obviously expecting plenty of Disney entertainment on this cruise, and I was not let down. Disney movies and character appearances dominated the daily activities with a sprinkling of other activities throughout the day. However, what I wasn't quite prepared for is how limited non-Disney activities would be. Granted, most people sailing on Disney adore Disney themed entertainment, but for those who would prefer a more diverse selection of activities, the options were a bit slim. Don't get me wrong, I thoroughly enjoyed most activities onboard, but I would lie if I said that there weren't times when I just wanted something different. On deck during the day, Disney movies on funnel vision (Disney's version of the outdoor big screen) dominated daily pool activities. No pool games or silly competitions that are the norm on other cruise lines. The Aquaduck was a unique feature which we used almost on a daily basis. Lines did tend to get long, sometimes requiring a 45 minute wait, but we learned to go either very early in the day as soon as it opened or in the early evening when most people would retire to participate in other activities or to get ready for dinner. Stage entertainment was a definite highlight on this cruise. The Walt Disney Theater is a wonderful venue rivaling some great theaters on land. Aladdin was fantastic and earned a standing ovation from the audience. We also enjoyed Believe on our last night onboard although not as much as Aladdin. We also had the opportunity of watching the premiere of Pixar's newest movie Coco which opened on Thanksgiving day. FOOD Disney uses the rotating dining room concept with an assigned table and time but at a different restaurant every night. You get to dine at each one of the 3 main dining rooms at least twice during a 7 night cruise. For us, Animator's Palate provided the most entertaining dining. We enjoyed Enchanted Forest and Royal Court as well. However, the consensus about the food was inconsistent. Some courses, specially at the beginning of the cruise, were memorable. Others were mediocre at best. One night (our 2nd night at Animator's Palate) was downright awful. Although the rotating dining room is a great concept that breaks the monotony of eating at the same dining room every night, we sorely missed the flexibility that any time dining provides on other cruise lines. We hate having to eat at the same time and table every night. And having an 8:15pm dinner time absolutely sucked for our kids that normally eat closer to 6:00pm back home. They powered through it, but most nights ended with one or both kids either asleep at the table or having a melt down. We enjoyed dinner at Palo, one of two specialty restaurants onboard, one night. We thoroughly enjoyed having an adults only dinner. The facilities where these two restaurants are located are very adult oriented and provide a quiet and enjoyable haven away from the high energy, kid friendly rest of the ship. The execution was wonderful, however the quality of the main courses fell short of expectations. I ordered the rack of lamb, and honestly it wasn't as good as the rack of lamb that I had at the Royal Court on a different night. We've enjoyed better quality and taste on Carnival's specialty restaurants. However we've learned that specialty restaurants are in big part about the ambiance, which Palo delivered extremely well. One negative that soured the beginning of our time at Palo a bit was our waiter. Although he did a fantastic job, his introduction centered on how good Disney is because the other cruise lines aren't. He was aware that we were first time Disney cruisers, but I don't believe he knew that we are seasoned cruisers who've sailed on pretty much every other mainstream cruise line. On that particular day, there were two Freedom class Royal Caribbean ships in Port with us, and our waiter spent part of his introduction telling us how dirty those ships are and how inferior their product is (which in our experience, they are not). In my humble opinion, you don't uplift once cruise line by looking down at the others. It's tacky and unprofessional. Cabana's is the buffet restaurant, and the experience here is at par with what we've experienced on other cruise lines. Nothing that would set them apart, either above or below. I personally prefer the "islands" layout where one can go from one station to the next without having to stand in long lines and which feels less cluttered, but overall, Cabana's was pleasant enough to enjoy a casual breakfast or lunch. The free ice cream stations were great and offer more variety than what we've experienced before, but they are not open 24 hours a day like on Carnival. Probably a good thing, otherwise I would've indulged much more than I did. SERVICE Overall, this is where Disney truly shines and is leaps and bounds superior to what we've experienced before. We didn't come across one crew member who didn't smile or was eager to please. No matter what we asked for, we never heard the word "no". Instead, they would courteously and patiently tell us what they could do for us. Little details, like knowing our names and delivering our drinks of choice before asking at dinner time left a memorable and positive mark. Disney does an exemplary job training their employees. We also had a maintenance issue with our stateroom's toilet, and they responded and solved the problem within 15 minutes of placing the call. Not only that, but the following day we had 4 Mickey shaped Rice Krispies bars delivered to our stateroom with a personalized note apologizing for the inconvenience. We were already beyond satisfied with the way the Disney had responded to our issue, but this token of their appreciation took their customer service to an even higher level. KIDS PROGRAM The Oceaneer's Club and Lab are the kids areas on this ship. In a nutshell, they are fantastic. They are large, high tech areas, divided into different themed rooms with tons of activities for the kids. The check-in process is excellent. Kids are given magic bands which they wear the entire week. The kids location can then electronically be tracked. Staff could tell us exactly where in the kids club our kids were located. But as wonderful as the facilities were, our kids surprisingly told us that they preferred the kids club on Royal Caribbean and most recently on MSC. Why? Because Disney keeps kids confined in the kids club most of the time. On other cruise lines, several activities are held on other venues around the ship which allows the kids to be escorted around and not feel so confined. The other reason why my kids preferred other programs is because, on Disney, when they ate a meal at the club, they said that what was offered was horrible and repetitive (cheese sandwiches were common). On other cruise lines, the kids are taken to the buffet as a group where they can select what they want to eat. On MSC, they even have an entire section of the buffet decorated and devoted to children and that's where they are taken. For some reason which still is beyond my understanding, my kids fell in love with MSC's mascot, Doremi, who also had his own theme song (which they kept singing over and over, even weeks after we returned from that cruise). But they didn't develop the same obsession for any character or song on Disney. Go figure. PORTS As mentioned before, our Eastern Caribbean itinerary was swapped to a Western Caribbean itinerary due to the damage caused by Hurricanes Irma and Maria. We had been in Cozumel and Costa Maya several times, but it had been years since I'd been to Grand Cayman by cruise ship, and obviously we'd never been to Castaway Cay. - Cozumel: We'd booked a Dolphin Swim Adventure in Tortola directly from Dolphin Discovery months in advance. They offered a discount which brought the cost per person to only $59 (vs. $139 if we'd booked it directly through Disney's Port Adventures). Once our schedule was changed to Cozumel, Dolphin Discovery graciously changed our reservation and honored the original price. Although we enjoyed this experience, it's not something that we will want to do again. After we finished, we returned to the Punta Langosta Pier where we checked out the stores for a few minutes before returning to the ship. - Grand Cayman: This is the one Port that I had been looking forward to. The last time I'd been here on a cruise was before our kids were born. Although the ship made it there on our last visit, we had to anchor off Spots Bay, far from Georgetown due to high winds and choppy seas. That also meant that all water excursions were canceled. This time, we booked a 2:15pm Shipwreck & Reef excursion through Disney's Port Adventures and crossed our fingers. We made it to Grand Cayman and anchored off Georgetown, but shortly after that, it started storming, and it wouldn't stop. We took an early tender to explore Georgetown before the excursion but ended at the Hard Rock Cafe for lunch to kill time and to take shelter from the heavy rain. Thankfully, the skies cleared and by the time the excursion began, we were blessed with a spectacular, clear skies afternoon. This excursion proved to be one of the highlights of this cruise. Exploring the Cali's shipwreck was fantastic. The water in the Caymans is one of the clearest I've ever seen. The reef was also wonderful, with tons of fish everywhere. Our excursion was over just in time to take the last tender back to the ship at 530pm. This is one island that I'd love to visit again with more time. - Costa Maya: Our stop here was short, only 5 hours. On previous visits we'd been to the Chachobben Mayan Ruins and explored the village of Mahahual. This time, due to the short visit, we decided to stay in the welcome center and just check things out. It has considerably changed since our last visit in 2011. It has received a major facelift and an enormous water park has been built. It's still as chaotic as the last time I visited though. Too many stores and attractions jammed into one place . Many stores sell the usual junky, touristy trinkets that aren't even made in Mexico, but there are several interesting stores that sell authentic, Mexican made crafts and other items. We purchased a few things and returned to the ship. - Castaway Cay: Disney's private island. From the ship, it looks like any other private island that we've visited on other cruise lines, but it has the advantage of having a pier. It's also much better developed, in true Disney fashion. Activities are similar to what other cruise lines offer though, down to the BBQ lunch on land. We enjoyed the water park at Pelican Point which was unique because it floats on the ocean and the only way to get there is by swimming to it. We also explored by foot the more desolate parts of the island and made it to the observation tower. It didn't rain, but the weather didn't cooperate, with overcast skies and gusty winds, which meant that most water related excursions and activities were canceled. Still, we enjoyed our time here tremendously. DEBARKATION We enjoyed breakfast at the Royal Court on the last morning at 8:00am. We said goodbye to our fantastic dining room staff and proceeded to disembark. No calls for group numbers or assigned times. Yet, debarkation was painless and leisurely. We were in our car, driving home by 9:30am. OVERALL IMPRESSION AND FINAL THOUGHTS So, the big question is, was Disney worth what they charge? Although I still consider that the prices that they charge are overinflated, after experiencing a week on the Disney Fantasy I believe that they are not as overinflated as I thought prior to our cruise and there are several factors that justify the higher prices. Disney does a great job and provides a very memorable and unique experience, like nothing out there. There are several superlatives, most notably the unparalleled service, the quality of nightly entertainment, the small details throughout, and the great kids facilities. But on the same token, there are many things that other cruise lines do just as well or better at a fraction of the cost. You do pay a premium for the Disney experience, but looking at many of our very loyal to Disney fellow cruisers, it's worth it to them. Will I ever take another Disney cruise? Perhaps, but I won't be rushing to sail on them again immediately. Not because there's anything wrong with Disney, but because we are the kind of people that prefer to try new things rather than to stay loyal to one cruise line or product. We would look at Disney again if they provide an itinerary which we haven't done before and if the price is right. But overall, we are extremely glad and grateful that we had the opportunity of sailing on Disney, and I can now see more clearly why they have such a loyal following. Read Less
Sail Date November 2017
I booked this cruise for my 17 yr old son and myself on opening day (more than 500 days out). This was our 3rd Disney cruise and his last chance to do the Wild Side Teen Adventure on Castaway Cay after previous 2 attempts were cancelled ... Read More
I booked this cruise for my 17 yr old son and myself on opening day (more than 500 days out). This was our 3rd Disney cruise and his last chance to do the Wild Side Teen Adventure on Castaway Cay after previous 2 attempts were cancelled due to weather. Originally, we were supposed to go to Eastern Caribbean (Tortola and St Thomas) with 3 Sea Days. Because of hurricanes in September, our itinerary was changed to Western (Cozumel, Costa Maya and Cayman) with only 2 Sea Days. Initially, this was a big disappointment since we'd already done the Western and we weren't going to Jamaica (our favorite Western port)...and we were losing a Sea Day. All planned and booked on board activities (dining, tastings, meet/greets, etc) had to be changed, so everyone was feeling the 'chaos' of this itinerary change. We were patient with what DCL was dealing with as we weren't the first of the Eastern cruises that had to be changed, so I understood the immediacy of others needing help before me. Patience paid off as we got the on board activities re booked at favorable times and we were able to do what we wanted at each of the ports. The weather was absolutely perfect the entire cruise. We had one or two very brief moments of rain, but it was still warm and enjoyable on the upper decks. This was the first cruise that I'd spent any time at Satellite Falls and was so very glad I did this. There were 3 movies that we wanted to see and we were able to see all of them without compromising anything else we wanted. It was opening weekend of Thor: Ragnarock and we'd also not yet seen Cars 3 or Moana. We also saw all of the evening shows and continue to be impressed with the quality of the stage productions. Buckets and Boards was one of the guest performances. We've seen them before and love what they do. I would like to see a bit more variety in DCLs options of guest performers -- note that Buckets and Boards will also be appearing on my next cruise on Fantasy in Sept, 2018. We weren't greatly impressed with the juggler...even though he had a few tricks go well, there were just too many that didn't and his comedy was very 'dry'. We enjoyed our dining rotation (ERAERRA) even though I'd made a request for Enchanted Garden 3x. We were seated by ourselves, as requested, and our service team was better than average but not 'great.' We didn't get as much of the very personal attention (conversation, doing 'tricks', etc) that we've gotten on previous sailings, but they were very attentive to our dining needs. The MDR food was very good. We have our favorites, but were always open to trying new and different things and were never disappointed. Pool side and buffet was always good, as well. There's always wonderful variety, so we never had to just 'settle' on something that we didn't really want. Our stateroom host was awesome! He always took time to talk with us when we were out in the hallways and, if he saw only one of us, he would ask about the other's whereabouts so he wouldn't disturb anyone in the room. We had an extended verandah on deck 5 forward. This is our preferred room category and location. Rooms have lots of storage (drawers, closet space, counter and desk tops, etc) and the split bathrooms are the BEST!! We know we will sail with DCL again, so we always make sure to buy a placeholder on board. Looking forward to May, 2018 when the October/November, 2019 itineraries come out for using this placeholder. Read Less
Sail Date November 2017
This is a very late Disney Cruise Review, but as I look to book my next cruise, I read all these bitter reviews about the Disney Fantasy so here goes a Review from a Newlywed couple in their upper 20s with no kids on their honeymoon. It ... Read More
This is a very late Disney Cruise Review, but as I look to book my next cruise, I read all these bitter reviews about the Disney Fantasy so here goes a Review from a Newlywed couple in their upper 20s with no kids on their honeymoon. It started in the Cruise Terminal, Disney must have had it specially built because it has all the Subtle Disney Nuances Like the mickey head shaped terminal gate. When you get on the ship it is stunningly beautiful. We went on a Halloween On The High Seas Cruise which meant there was all sorts of seasonal offerings throughout the cruise. Our cabin, an inside stateroom, was amazing with the interactive porthole. The Bed was so comfortable we found it hard to get up in the morning we were so comfortable. There were no hidden fees for us but that's also because we researched everywhere we could to make sure we knew what we were getting into. We knew about gratuities and Disney is pretty clear about their gratuities if you look in the right spot. Another thing I am seeing a lot of bad reviews about is the internet cost and that people think that's where Disney is trying to make all their revenue. Internet communication is one of the biggest expenses or a cruise line as it is mass satellite communication (they dont have long internet lines running to the ship) and people dont realize how expensive it is to run a ship's satellite. The other thing with Internet and this society is you are on a vacation, you cant go unplugged for a week? Anyways we also reserved the Free character experience offerings (yes we were in our late 20s and loved meeting the characters). We loved every minute of the experiences, and it made since why it was a reservation only experience because they were one of a kind experiences. One experience had 4 princesses all together to meet, another had Anna and Elsa from Frozen and you could get your picture with them together which is a rare experience and the Disney Jr Breakfast which was cute. We aren't drinkers and tried the nightly drink a handful of times throughout our cruise so our bar tab didn't escalate. We got some moderately priced souvenirs and paid for 2 excursions which were awesome experiences. The Cruise Staff and performers were amazing they all knew us by name by the end of the cruise some even adding us on facebook after the cruise. I will say, we did sit front row for every show and went to a lot of the activities so they saw us quite a bit and the fact we were honeymooners we were hard to forget. The service crew such as waiters and room attendants were phenomenal as well and helped us whenever they could by recommending things or just a simple wave when we left our stateroom. The people on the ship MADE the experience! The shows were Broadway caliber and made my wife happy cry during most of them. We are both in the technical entertainment industry and we were blown away. I think the only Line that would compare in quality of shows would be Norwegian. Our cruise was scheduled right after Irma so our itinerary was changed from western Caribbean to eastern Caribbean short notice because of the destruction of the virgin islands. This did not affect us because we didn't care what our ports of call were and when they notified us, they helped us change our port adventures. The last minute changes went surprisingly smoothly which we were going to be understanding either way because of mother nature. Our first excursion was in Cozumel, Mexico at the Mayan cacao Chocolate factory where it was more cultural then anything else. We learned the history of chocolate as it pertains to the mayans and since it was a halloween season cruise they educated us on day of the dead in a fun way which we really appreciated as we went a couple months before the movie Coco came out which gave a new appreciation for the Holiday, the culture and the movie. After we toured the chocolate factory they gave us 2 hours at Playa Mia Beach park which was another amazing and relaxing experience. It stormed a little while so we had to get out of the water but we will chock that one up to mother nature and will not affect this review. It was one of the moderately lower priced port adventures at $60/person. The name of the adventure was A Mexican Halloween and Beach Adventure (CZ91). Our second port of call and port adventure was Falmouth, Jamaica. Jamaica is a whole different lifestyle and it is Interesting to see. We did the Dolphin Cove and Dunn's River Falls Port adventure at $100/person. Dolphin Cove is a marine park that is unlike landlocked marine parks but at the same time it was a little small and we saw everything in about 45 minutes. Dolphin cove we probably would not do again. After Dolphin Cove we were taken to Dunn's River Falls, This park was amazing. I will give a short disclaimer for dunns river falls, you CLIMB up a water fall and although we saw kids on our excursion this is not something for young kids or Pregnant women in our opinion unless there is a 1 to 1 parent to kid ratio because it is rushing water, wet slippery rocks and vigorous activity. With that said, we had a blast doing this. The guides hop up the falls or fall back to help stragglers like they are mountain goats. They love taking pictures and they love answering questions. Dunns River Falls made up for Dolphin Cove. Dolphin cove will not affect the rating of this review as its an operator and not run by Disney so this is offered on multiple cruise lines. Our 3rd port of call was Grand Cayman which we did on our own, which I recommend doing here as everything is close to the ship. It is a very interesting port, a lot of shopping or just small streets to stretch your legs, plus chickens run around like squirrels which amused us. Our last port of call was Castaway Cay, Disney's Private Island. We also did not do any port adventures which I also recommend as you can walk the entire island and explore it on your own. We did some snorkeling on our own as they have a man-made reef with little Disney nuances like character statues and a pirate ship sunk in about 15 or so feet of water. They also have an adults only beach which was relaxing but its as far across the island as you can get but they have a little tram to take you there. Be VERY careful at any and all ports of call in the Caribbean as even an overcast day will give you a sunburn. It rained at castaway cay and was overcast 90% of the day but we got the worst sunburn we have ever gotten, mainly our fault for not re-applying sunscreen. The only thing that put a little damper on the cruise is our dining assignments put us next to an awkward, pessimistic, extremely picky couple who were complaining about the itinerary change and that disney was just for kids and families but had apparently been on many Disney Cruises. My wife and I wondered why they take so many Disney Cruises and not a line geared more towards adults but this didnt put too much of a damper on the trip as they didnt show up for their dining assignments majority of the dining times. We would recommend the Halloween On The High Seas Itineraries specifically because they are "off season" so tend to be cheaper, yet offer more entertainment than a normal season cruise while not being as pricey as a christmas cruise. Plus they have a costume party night! Its like Mickey's Not So Scary Halloween Party at Sea! We are Orlando Locals and WDW passholders so we dont mind being drenched in Disney Magic and Pixie Dust but we noticed, yes there are the Magic and Pixie dust character meet N greets and shows but there are also more subtle Disney design as well so it doesnt get shoved too far down your throat. Overall, as NOTHING is for "EVERYONE", if you like quality service, great shows, relaxation and/or Disney Magic & Pixie Dust, do yourself a favor and take a Disney Cruise. Just do all the research you can as the "Hidden Fees" as some reviewers call it, arent so hidden if you look in the right spot! Read Less
Sail Date September 2017
We booked this cruise because we wanted to get away with our very active Grandkids for a week to give their parents a break. I will start first with the on the ship experience with a pro and con scenario and recap the booking nightmare in ... Read More
We booked this cruise because we wanted to get away with our very active Grandkids for a week to give their parents a break. I will start first with the on the ship experience with a pro and con scenario and recap the booking nightmare in the last paragraph. Embarkation was a breeze. Parking was easy and fair for the price, equivalent to a major city airport short term parking. Porters met us and our bags were whisked away efficiently, in fact too efficiently. A bag that I had meant to carry on had wine in it and was confiscated. No foul on Disney. I knew the rule and screwed up. I did get the wine back at the end of the trip Just know that they will enforce that rule. Now for the cons on the trip. 1. The fitness center is way too small! That's it, folks. Now for the pros 1. The food in the main dining rooms was delicious and beautifully presented. It is the best main dining room food and service we have ever experienced in our 25 cruises. 2. The restaurant staff of Faisal, Henry, Michele, and Andina were efficient, engaging with the kids, and attended to our every need and request. I could write paragraphs about these folks! A shout out to our great table mates, Scott and Melissa and their boys Asher and Carson! Congratulations, Scott, on your promotion and thank you for your service to our country for the past 26 years! 3. Eric, our cabin host gets ditto so for all the above attributes. Eric is an educated, articulate, and engaging human being with a ready smile. 4. Kids club takes up a whole deck. It's rare that you can send your kids off, let them stay up until midnight, and not worry about their safety, The Kids club staff is entertaining, concerned and very watchful. Trust me, there are eyes on these kids wherever they go. 5. Shows are over the top as you would expect from Disney. Best I have ever seen. 6. Shore excursions, especially Jamaica, were well planned. Disney gives the excursions much more time than othe lines. If you go to Dunns river to climb the Falls, be sure to ask for Dwight. He was one of the hidden gems of the trip. 7. If I've left anyone out, Kudos to the whole staff. I am going to make the pre boarding experience a separate review as I do not want to detract from this one. I hope this helps you decide. I have been asked if I would go on this ship with just my wife and myself. The answer is no...not because it was not a great experience....just because there are too many kids. That's the point. I will bet you in the next few years that Disney will come out with an Adults only ship. I will be the first to book. Read Less
Sail Date September 2017
What a fantastic cruise! Embarkation and debarkation went smoothly. The ship itself was wonderful inside and out. We had a deluxe family oceanview room with a verandah and was very happy with it. The split bathroom was helpful when we got ... Read More
What a fantastic cruise! Embarkation and debarkation went smoothly. The ship itself was wonderful inside and out. We had a deluxe family oceanview room with a verandah and was very happy with it. The split bathroom was helpful when we got ready for the day and for dinner. We had a shower/tub and it was a decent size for a cruise stateroom. Dining was awesome - our server and assistant server were very attentive and efficient. I am a vegetarian and had no problems finding something to eat at every meal. The evening shows were one of my favorite things about the cruise - such wonderful Broadway-style shows. We had fun playing trivia and a couple games of Bingo, as well as other activities on the ship - there were plenty of activities to keep us occupied. The service was top-notch - stateroom host, Guest Services, dining staff, etc. We were very happy with our port adventures (excursions). We traveled as a couple and had a very fun-filled cruise. We will definitely sail with the Fantasy again. Read Less
Sail Date September 2017
I Love Disney. They do everything first class. I been on my different cruise lines and no one can beat there service, food or ships. We disembark off the ship in 5 minutes. We walked off the ship, our luggage was there and we went through ... Read More
I Love Disney. They do everything first class. I been on my different cruise lines and no one can beat there service, food or ships. We disembark off the ship in 5 minutes. We walked off the ship, our luggage was there and we went through customs and out the door we went. There private island castaway cay is the best. It is like paradise. The family I was with we never saw there children during the days at sea. They loved Disney's kids club. My husband and I do not have children and we stay in all the adult only areas. The children on the ship do not bother us. Sometimes you don't even realize all those children are on the boat. My husbands best part of the cruise is the food. They have the best buffet than any other cruise line. We have never seen so much seafood on a ships. We are going again in 2 years. Read Less
Sail Date August 2017
We've already been to Disney so we wanted to do something different. Checked with our travel agent and found the Disney cruise on the Fantasy lined up with your desired dates. We booked it and counted the days. The magic express ... Read More
We've already been to Disney so we wanted to do something different. Checked with our travel agent and found the Disney cruise on the Fantasy lined up with your desired dates. We booked it and counted the days. The magic express was seamless and we didn’t wait long. Check it and the port was also much quicker than I expected. Once we were on board we marveled at the beauty of how the ship was decorated. We made our way up to Cabana’s to have lunch and then down to our room. I always say a company is defined by how they solve problems, not the problems you run into. My luggage was lost and guest services was able to help me track it down. I was very happy to not have to lose my stuff. They also helped me rent a tux for formal night and helped me find the laundry services to wash my clothes. I highly recommend packing changes of clothes in your carry on and mixing clothes between suitcases. Some highlights were Carlos and Grace for dining, Mario taking care of out stateroom and our table-mates who we now consider friends. The ship was well-kept and there was so much to do for everyone. This was my kidlet’s first cruise and Edge became the place to be all day every day with the exception of excursion days. Castaway Cay was one of the best days because it was just a chill beach day. The food was exquisite and my waistline can validate that. If I were to note a few things to improve, it would be to not have the good movies playing during dinners or the theater shows. I also think they should do a bit more character appearances. The line up was pretty long and characters weren’t out for any significant amount of time. Read Less
Sail Date August 2017
This was our second time on the Disney Fantasy and our second cruise. The first time was a 3-night cruise, and we had so much fun we booked a 7-night cruise. We were definitely not disappointed. From the minute you get to port and check ... Read More
This was our second time on the Disney Fantasy and our second cruise. The first time was a 3-night cruise, and we had so much fun we booked a 7-night cruise. We were definitely not disappointed. From the minute you get to port and check in, to our cabin, food, service, entertainment, we were never disappointed. We made dinner reservations at Remy and highly recommend it if you feel like splurging and having a nice, romantic dinner. The service and food was to die for. The chef for Remy owns a Michelin 3-star restaurant, and you could definitely tell. My husband and I have dined at some fine restaurants before, but Remy was by far the best. Our children, ages 7 and 11, enjoyed the kids areas and we loved knowing that they were completely entertained while we lounged outside or were off doing our own thing. They had many activities scheduled throughout the day. We also did our own thing at each port. We booked a private excursion to The Baths while in Tortola, and had the best time with Adventure Charters BVI. While in St. Thomas, we just got off the boat and asked for a taxi and his recommendation for a nice beach. He took us to Coki Point. It was perfect for snorkeling and lounging. Read Less
Sail Date July 2017
This was our second Disney cruise but first time on the Fantasy. We chose the itinerary because of the length and the variety of ports and at sea days. We enjoyed having 2 days at sea to take advantage of the ship while also having an ... Read More
This was our second Disney cruise but first time on the Fantasy. We chose the itinerary because of the length and the variety of ports and at sea days. We enjoyed having 2 days at sea to take advantage of the ship while also having an opportunity to visit 3 ports (Cozumel, Grand Cayman and Jamaica) as well as Castaway Cay. Perfect combination for us. We booked shore excursions through Disney at Cozumel and Jamaica and really liked the ruins and chocolate factory tour with a very knowledgeable tour guide named Mimi. Dunns River Falls was quite busy with lots of pressure for tips and to buy things so I wouldn't do it again. We took advantage of and really enjoyed all of the entertainment onboard - especially the big production shows. Our Cruise Director on this sailing was Mike Gibbons and he was a delight - wonderful enthusiasm and great sense of humour. We had several opportunities to speak to him and he was a genuinely fun and engaging man. Service was outstanding on all fronts - in particular our Server (Mario) and Asst Server (Jaithip) were extremely attentive to our needs. Meal options were plentiful and suited our various preferences. We found all crew members to be very friendly and eager to provide assistance. The ship itself is beautiful and is spotless. We will definitely be planning future cruises with Disney and on the Fantasy in particular. Read Less
Sail Date July 2017
We have been on 11 Disney cruises all over the world and this year we decided to take my in laws for my mother in laws 80th birthday, and they had a fantastic time as did all of us. The staff is amazing in every way , the ship is clean , ... Read More
We have been on 11 Disney cruises all over the world and this year we decided to take my in laws for my mother in laws 80th birthday, and they had a fantastic time as did all of us. The staff is amazing in every way , the ship is clean , beautiful something for all ages to do .There were 13 of us and we all did things separately and together you can all go your own way then meet up later which was great. Yes its expensive but for what you get for your money its well worth it. We had dinner one night at Palo the Italian restaurant and Marco our server was so wonderful! The only thing I can say that I think needs to change is the Castaway Race. They had over 500 people take part in race , and the only thing the winner gets is a ribbon just like everyone else. At least give the first three people a t-shirt. They are running in 90 degree temp 3 miles. But honestly its a amazing cruise line and we go over and over again. Read Less
Sail Date June 2017
Our cruise was unforgettable- the first trip in years that I didn't come home needing a vacation from my vacation! There is something for everyone on the Fantasy, and Disney does an impeccable job with customer service. It is a well ... Read More
Our cruise was unforgettable- the first trip in years that I didn't come home needing a vacation from my vacation! There is something for everyone on the Fantasy, and Disney does an impeccable job with customer service. It is a well oiled machine from start to finish- amazing food, lines were never long, even days at seas aren't crowded as you would think they would be (e.g., we never had issue getting chairs up at the pool deck). We took time to get to know our crew members, and they were such a great part of our trip! As for outing- Mexico- We had a fabulous time on the Fury Catamaran outing on Monday, May 29th. The crew was exceptional, and we enjoyed spending time with them both on and off the boat. They ensured everyone was having a great time even when we weren't doing the scheduled events. There was snorkeling and a water park area for the kids (and adults!) to slide, jump, you name it. My only suggestion is that the water park time be a bit less so that the snorkel time could be longer. Getting that many people off the boat (some first time snorkelers) took some time, which definitely cut our snorkeling time down drastically. Grand Cayman was the dolphin encounter- this was fabulous, I can't say enough things about this memorable swimming with dolphins encounter. However, be warned, they gouge you on the photo prices and won't allow you to bring your own camera (unless you have a family member who comes but isn't doing the actual event that is. Two pictures for $70 (yep). Jamaica was the shark encounter and Dunns River Falls- this was my favorite port stop- our tour guide was very entertaining, the shark encounter also included seeing rare birds, iguanas, and sting rays. The included buffet was fabulous, we got great pictures (again keep in mind the cost of those is over the top), and the Falls were an amazing experience- not what I had any idea was going to be the case (description sounds as if you can "walk around them at leisure" but you are actually holdings hands with the group and CLIMBING the entire way up- amazing! Castaway Cay is just as you'd imagine a private island- AWESOME! We started with the 5k (I always run Disney races) then enjoyed the entire day on the island frolicking. Great buffet included. We hated ended this 7 night cruise and are already planning our return!!!! However, I still highly recommend this outing for families! :-) Read Less
Sail Date May 2017
Family of 4 including 2 kids ages 5 and 16. We had a great cruise on the Fantasy and visited Tortola, St. Thomas, and Castaway Cay. I continue to be very impressed with the cleanliness of the Disney cruise ships and how well everything is ... Read More
Family of 4 including 2 kids ages 5 and 16. We had a great cruise on the Fantasy and visited Tortola, St. Thomas, and Castaway Cay. I continue to be very impressed with the cleanliness of the Disney cruise ships and how well everything is run. We stayed on the 10th floor in room 10568. The room was great and near the midship elevators which we really liked. However, I do not recommend midship 10th floor rooms. The noise was a big pain in the butt. We were essentially directly under the pizza and burger bar and there was a lot of foot traffic. At night the teenagers seemed to spend a lot of time up there running. We also heard them stacking and dragging the chairs each night as they cleaned the deck. I can't really say this is Disney's fault. We learned our lesson and will do more careful research next time. Next time I go I will bring 4 bottles of premium wine and buy the cheaper stuff on board. I made multiple trips to Palo and Remy to buy good wine after we drank our 4 bottles by mid week. Tortola was great. We rented a car at the dock and went exploring on our own with another couple and had a great time. We did not get off the boat at St. Thomas since we were so relaxed. It was a little cool at Castaway Cay this trip so we just went for a long walk and enjoyed our day. The entertainers on the cruise were fantastic. Read Less
Sail Date March 2017
ONLY COMPLAINT: guests that save pool side seats before pools are even open-totally rude cruise guests-made a complaint with guest services!! Hope to see changes in the future. Recommend: We disembark with our luggage-skip looking for ... Read More
ONLY COMPLAINT: guests that save pool side seats before pools are even open-totally rude cruise guests-made a complaint with guest services!! Hope to see changes in the future. Recommend: We disembark with our luggage-skip looking for it in the terminal, go straight to customs. We disembark at our leisure during the second breakfast seating, not crowded in atrium or terminal. Would appreciate seeing different shows, we have seen them all >1time, so we skipped shows this time, which meant spending more time in pools/hot tubs etc. Would appreciate seeing new liquor policy, allow one small bottle of liquor to be carried on allowed in stateroom, in addition to the 2 wine, 1 6 pack allowance. Our kids-ages 8/12/13 all loved their kids activities, the 12yr old would like to see some of the video games that are in Oceaneers club put into the Edge-he loves the Disney Infinity game. Adults had a blast overall, enjoyed the quiet time on boat while at ports. Aqua Duck is the BEST. Can't go wrong with DCL, you totally get what you pay for!! can't wait to go back. Read Less
Sail Date February 2017
We decided to cruise Disney as we were taking our son, his wife and our 5 year old grandson. This is a long post but I want to include everything I can think of. First of all, I need to state that this was our first cruise ever. We ... Read More
We decided to cruise Disney as we were taking our son, his wife and our 5 year old grandson. This is a long post but I want to include everything I can think of. First of all, I need to state that this was our first cruise ever. We concluded that cruising is not our first choice - we love all-inclusive resorts. With that being said, Disney set the bar pretty high and I'm not sure we would ever find the service or the cleanliness on any other ship. They cater to kids for sure - that's what Disney is about - but we as adults also received exemplary service. The SHIP: This ship is beautiful. The grand staircase in the atrium, the décor, lighting, restaurants. The attention to detail is unmet. I think there were 3000 guests and 1400 crew ??. Our stateroom: We were on deck 7 and had two connecting rooms. Our balconies also were connecting which gave us more space so we could all be outside at the same time. We had a double bathroom - one had toilet/sink and the other had shower/tub/sink. Huge plus! The toiletries provided are the good stuff they sell in one of their shops on the ship. Wonderful stuff!! We had plenty of storage. Double closet (separate). There is also storage above the desk area. The bed sits high enough to provide storage for your luggage. We just used our luggage to store our dirty clothing. The drawers close by themselves. Nice! We had the same room steward the entire cruise. He did an awesome job. Constantly refreshing towels and cleaning. Different animals made out of a blanket every night along with Ghirardelli chocolates. Special touches. The adjoining room had a bunk bed above the couch that the steward put down at night for our grandson. He even put Cars themed sheets on the bed for him. Again the special touches. What can I say! Food/Dining: We had the later dining option which worked out great for us. It allowed our grandson to take a late afternoon nap so he was ready for the show/dinner in the evening. We took advantage of the dining rotation every evening...it's your choice. They do have the buffet open as well. Our servers followed us each night. They were amazing. We interacted with them more than anyone else on the cruise. Our grandson felt like a prince. I think they took to him as we were fortunate to have some extra attention at the end of every dinner. They work some very long days but always have a smile. Saying "see you next time" was very difficult at breakfast on the last morning. They even took time out to come and see him at Castaway Cay. Such special memories we have. The food was amazing. Serving that many people at a sit down dinner is quite a challenge and they do it very well. They remember your drink preferences. They cut up our grandson's salad every night. Puzzles and magic. We had breakfast at the buffet every morning. Nice selection but not as elaborate as the all-inclusive resorts we've been to. We also had lunch at the buffet some days as well as the other included food venues on the pool deck - pizza, sandwiches/fries, fruit, wraps, salad, cookies. You could help yourself to soft service ice cream pretty much any time - pool deck. There were two beverage stations with soda, water, ice, coffee on both sides of the pool deck. It was nice to be able to fill up our own water bottles vs. having to pay for bottled water. We did not eat at any of the other restaurants so I can't comment. There was a coffee/pastry shop on the pool deck but I didn't even go inside. Pools: I would say Disney has done a good job of offering different options. The main pool area consists of a wading pool and another small pool that's deeper. So overcrowded most of the time. There seemed to be plenty of chairs but people do save them in the morning even though signs are posted that it's not allowed. For those who like quiet, there are options...adult only areas. The "pools" are not large but they were not overcrowded so it was nice to be able to get away from the chaos for a bit if you wanted to read or take a little nap. The crew was constantly cleaning. Life vests for the little ones are provided. We brought one from home but didn't need it. The Aquaduck was a hit. The line could be very long. There was also a Mickey slide for the kids who weren't tall enough to go on the Aquaduck. Cleanliness: The BEST crew ever! They handed out wipes at dinner every night and as you walked into the buffet. The restrooms were constantly being cleaned. They encourage using extra paper towels to open the doors as you exit but more often than not there was a crew member manning the door. Everything was spotless - inside and out. We were in awe at the level of cleaning that takes place while the ship is at port. The ship looks new. That is not an easy task. Shows/Activities: The shows were awesome! The talented staff is in every production. Very professional and the special effects are the best. They work hard. The activities staff and cruise director work very hard to make sure there is plenty to choose from in regards to shows and activities. Our grandson didn't take part in many of the activities. Character signing of course but not the organized stuff. He did spend about 45 minutes in the kids club. That was one thing we really didn't take advantage of. Themed events such as Pirate Night and Star Wars Day at Sea - people really get into dressing up. You can go as simple or as extravagant as you want. Anything goes. I had found a Luke Skywalker costume after Halloween on clearance...should have been looking for a pirate costume as well. I did find a hat right before we left so our grandson wore that along with the bandana that is provided to every guest. Alcohol: Disney allows one six-pack of beer or two bottles of wine per adult guest to be brought on the ship once boarding and you can do the same at each port. We brought on initially but didn't purchase anymore during the cruise. We found that the deals for alcohol were not that great in the ports. Alcohol on the ship is not inexpensive. My husband and son purchased the beer mug and could have it refilled for the cost of a smaller size. The drink of the day was always very good and less expensive. During dinner specialty drinks were also on the menu for an additional charge. Shopping: There are several gift shops on the cruise with a nice selection of merchandise. Castaway Cay also has shops with different merchandise. Ports: We ported at Tortola, St. Thomas and Castaway Cay. Unfortunately a huge NCL ship was following the same route as us so the port was very crowded. St. Thomas had three ships in that day. Tortola was rather disappointing. It's a newer port with nothing close. We walked off the ship and took one of the open air taxi buses. It wasn't a rough ride but they drive fast and it's up and down the hillside. Lots of short curves, etc. The taxis there are in rougher condition in comparison to St. Thomas. The beach we went to was overcrowded. Had to pay $5 per beach chair and $5 for umbrella. The taxi cost us $8/person each way so was not cheap. But what do you do. Nothing to do within walking distance of the ship. St. Tomas was better. We had actually booked an excursion consisting of snorkeling and a beach. The water was ROUGH on our way to snorkeling destination. I increased my motion sickness meds (I was wearing patches and added Bonine). There were other boats in the same area we were. Too crowded to be snorkeling in fairly rough water. The beach we ended up at was rocky where the catamaran anchored. Very difficult to walk. Further down the beach was better. No chairs. I cannot sit on the beach without a chair so that was disappointing. St. Thomas has quite a few shops at the pier as well as a Senor Frogs. We stopped there and had some drinks and a couple of appetizers. $$$$$$$ for what you got - I had heard that previously but we've never been there. The food quality was ??? and the price was over the top for the quantity. Oh well!!! Castaway Cay was great - Disney owned so it was awesome of course. The water was cold...not Disney's fault! They do this well. The food was great (lunch). Any other food/beverages were additional cost. You can rent paddle boats, water trikes, snorkel equipment, etc. Gratuities: You are given gratuity slips to present to your room steward and dining staff. It's based on a specific dollar amount per person in each stateroom. Our total was almost $500 (five people) for the week. It's automatically added to your room bill. You can adjust the amount if you wish through guest services. We presented them at dinner on our last night. Other: We brought towel clips which came in handy to hold our towels, etc. to our pool chairs. When we ported, the cruise ship had a bug repellent station set up so you didn't really need to bring your own. We did have our own supply. They provided towels if you went on an excursion booked through Disney. We brought towels from our stateroom when we ported in Tortola (to take to the beach). You can purchase a few toiletry and medical items on the ship but if you want something specific, bring it with you. I had a sore throat and developed a horrid sinus infection on the ship and I really didn't find much other than cough drops. Nothing like spending a week on a ship and coming home sick. The air in the staterooms is very dry. My husband finished the book we brought for him and we were able to find him a new book from a very small selection in one of the shops. They do sell alcohol in one of the shops but you can't take it with you until you debark from the ship. No irons in the rooms. There is a laundry area on all floors I think. I did bring a portable steamer so only had to iron once. I had read there were no clocks in the rooms so we brought small ones - didn't need them. There is a blow dryer provided - in drawer in desk. You have to dry your hair in the sleeping area - not the bathroom. Be sure to use the specific plug in. Lots of people decorate their doors with magnetic Disney items. We did not take advantage of this. I had planned to in advance but ran out of time. Read Less
Sail Date February 2017
Family with 10 and 12 year old Great cruise overall. Boat was packed – was hard to get a chair on the deck anywhere but the adults only section. 1. In general it was a great cruise. As is typical Disney, very smooth operation ... Read More
Family with 10 and 12 year old Great cruise overall. Boat was packed – was hard to get a chair on the deck anywhere but the adults only section. 1. In general it was a great cruise. As is typical Disney, very smooth operation everywhere, great friendly service throughout, incredibly clean. This is not the best week to book a cruise though – over President’s Weekend – I didn’t realize it but just about everyone in the New York/New England area has this entire week off from school and they are seeking warm weather from anywhere. It was also a Star Wars Day at Sea Cruise so we had a mix of the cruisers, Disney geeks, Star Wars geeks, senior citizens and family. Events were signed up for fast – all the wine/champagne tasting etc were fully booked within hours of the boat departing. Almost impossible to sign up for some of the extra fitness classes like spin – concierge gets to sign up early and when the list made it to the “normal” guests, there were at most 3 spots available on every day. Outside of that though, the crowd was very manageable and didn’t impact the normal entertainment, meals or other activities. 2. Our shows were Opening Night, Aladdin (awesome as always), a physical comedy act (very bad), Wishes (very good), ventriloquist act (bad), Star Wars movie night and Believe (incredible). We had only one formal night and no semi-formal nights. Still did Pirate at Sea day with the show and fireworks and then a great Star Wars at Sea day with great show and fireworks and midnight feast. 3. Cozumel – love Cozumel, prices were great. We opted not to do the long ferry over to Playa Carmen and took a 15 minute cab ride to Paradise Beach ($16). I would highly recommend – entry was $2 each for adults, kids free – we got there by 10am and getting a prime seat was easy even with 4 boats in port. Service was excellent – food was outstanding (we’re pretty picky Mexican food eaters living in San Diego but this was great food). We rented a wave runner for 30 minutes ($65 – much cheaper than Caymans). They have a great water obstacle course right in the ocean – great for everyone to play on for hours - $18 each for a wrist band. My kids loved it. Also a heated pool. It’s an easy, relaxing way to get some prime beach and swimming in. Note that the snorkeling here is bad and there’s definitely no surf. 4. Grand Cayman – very expensive island. Beautiful beaches but most are very narrow and get insanely crowded. We did a private tour with SevenSea charters which took my family of 4 on a small boat with a guide first to Stingray City, then to a snorkel area nearby and finally to a starfish beach. Overall good but expensive - $365 plus tip and took about 4 hours from time they picked us up at the dock. Stingray city is great to see once. The snorkeling is very good but small – you don’t have ¼ mile to snorkel in like you might off the shores of Maui but you do have excellent clarity, coral, and sea life and it’s fairly shallow. Starfish point is an area where there are some starfish – the water wasn’t crawling with them but there were a few and the kids enjoyed the stop. We finished off with lunch at Royal Palms Hotel on 7 Mile Beach. I would totally avoid this place – in fact I don’t find there’s any reason to eat off the boat unless the food is particularly good – we made the mistake here and spent about $130 on a very mediocre lunch and did the same thing on an Alaskan cruise a few years ago. I think everyone would have been happier had we just returned to the ship and eaten on board. 7 Mile Beach is nice but nothing extraordinary and incredibly crowded. Note that Caymans is a tendering port so it’s a bit harder to get on and off. 5. Jamaica – this is a very depressed area. Not much to do unless you take a tour. We opted for a Blue Hole tour with Liberty Tours – for $300 we share a van with another family on a 1.5 hour drive to the Blue Hole (note that the Fantasy docks in Falmouth and some other ships dock at Ocho Rios – Dunns Falls and Blue Hole are all fairly close to Ocho Rios but a ways from Falmouth. Blue Hole was great and not too crowded – about 30 other people up there so it was a slight wait for each jump or activity. We all felt very safe. Our guide held my iphone while taking pictures the entire time and never got a drop of water on it. I’ll also vouch for Liberty – I accidently paid the guy $100 extra in a sealed envelope and would have never known but he promptly returned the $100. This was a fun tour but it is a long drive for only about an hour of fun. Some friends of ours with young kids just walked out to the Margaritaville located at the port and spent the day there – they have a nice pool for the kids and was a fun, festive place and very easy. 6. Castaway Cay – fun day but it’s a bit cooler in February – we actually had a few raindrops and the winds started out strong but eased by 11am. Unfortunately they cancelled all the boating activities for the day so we missed a scheduled fishing trip. Otherwise – the Cay as always is a lot of fun. 7. This was our fourth Disney Cruise and one noticeable thing was the improvement in food quality. We had one so-so meal and one not so great meal but every other dinner was outstanding – much improvement over earlier cruises. Beer selection has gotten much better too. Alcohol policy changed to 2 bottles of wine or 1 six pack per adult on carry on luggage only. However, they didn’t look at our bags at all and I imagine we could have brought in whatever we wanted. We ate at Palo one night which was very good – a bit over the top in their presentation. Not sure if it’s worth the extra $100 or so it’ll cost you including tip but it was a good meal. 8. One thing I wish Disney would do is to change some of their activities. So many of their cruisers are returning families yet the activities in the kids club remain the same year after year – same science experiments, same cooking, etc. Notes: stateroom 7170, partial obstructed verandah, room was good and quiet, aft port side – I prefer being in the forward as I get up early and your close to the gym, adult areas. Only prob with room was an occasional odor from the toilet – didn’t really notice it after about day 2 though. Purchased cruise through Costco for $6500 including a $500 costco card. Next time book fishing trips early as they filled up right away. Book wine tasting early – as soon as you board as they were all filled up as well. Will did not go in Edge at all – get him in there early to make friends – much harder later in cruise. Spin class filled up before list even came out at 530 – they give it to concierge earlier. Animator’s Plate 2nd night best night – don’t miss. Read Less
Sail Date February 2017
We loved our trip on the Disney Fantasy! Just about everything lived up to the high expectations we had and was well in line with other good reviews I've seen on this site. Embarkation was super easy. We had a port arrival time ... Read More
We loved our trip on the Disney Fantasy! Just about everything lived up to the high expectations we had and was well in line with other good reviews I've seen on this site. Embarkation was super easy. We had a port arrival time of 11 and pretty much breezed through security and check-in. We did have to wait another 30-45 minutes to board though. If you're staying near the port the night before, I'd highly recommend taking an Uber to the port that morning. We had a car from Hertz and had planned to take their free shuttle after turning in the car but the place was a zoo (there were 3 ships going out of the port that day) and we didn't want to wait 20-30 minutes. The uber was well worth the extra $13. If we were to do this again I'd probably turn the car in the night before rather than dealing with the crowd that morning. Regarding embarkation, I was eager to get on the ship so took the earliest slot I could get. We found ourselves waiting around for 30 minutes or so after checking in and taking some photos before they started boarding. I'd probably pick a port arrival time of noon or so on my next cruise as my kids were super antsy by the time our boarding number was called. Our stateroom (8596) was awesome! Veranda room midship/starboard side. Plenty of room for the 4 of us (me, husband, 2 kids ages 4 and 6). Vench, our stateroom attendant, was fantastic! Can't say enough good things about all of the service on board in general. My kids loved the Oceaneer's Club and Lab and spent several hours every evening there. They love to swim and love the sun so we spent most of the ship days at the pools, on the waterslide, or on the sports deck but once evening came my kids really wanted nothing to do with us and preferred the club. My husband and I loved that! We'd get drinks at one of the bars (Meridian and O'Gills were our favorites) and just relax. It was awesome! The adult areas of the ship were fairly quiet which makes sense on a Disney cruise but we loved being there in evenings for a couple drinks. It was a great way to unwind from busy days. Star Wars Day at Sea was so fun and my daughter loved the Princess meet & greet, seeing Anna & Elsa, and meeting several other characters. My daughter had her hair and nails done at the Bibbidi Bobbidi Boutique and my son did 30 minutes in the sports simulator and both really liked those experiences. I found everything around the activities to be well organized. The Disney service was impeccable. That alone made it worth the price we paid. The food in the main restaurants was was pretty good. Definitely not the best I've ever had but certainly not bad. Our servers (Simoun and Dewa) were fantastic and I'd ask for them again if ever on the Fantasy again. They were friendly and helpful and great with the kids and weren't too pushy about good reviews or tips. My husband and I had dinner at Palo one night and I'd certainly recommend that. It was superb food and service. We made stops in Tortola, St. Thomas, and Castaway Cay. Tortola was by far our favorite! We didn't do any excursions, choosing instead to take taxis to island beaches on our own. In Tortola we went to Cane Garden Bay and had a fantastic day. The people, beach, food, etc were all amazing. It was very easy to get a cab there. The port area is small (brand new and very nice) and the cabs were lined up. We shared with another family going to Cane Garden and setup at Quito's once on the beach though there are multiple beach bars renting chairs and umbrellas up and down the beach. The cab was $26 plus tip each way. Quito's gave us an umbrella and chairs for free. Beers and food weren't too expensive and I thought the food was delicious. They also took credit cards. The water was warm and clear and my little ones could easily play in the water all day. Our cab driver came back to pick us up in the late afternoon but had we wanted to leave earlier we had his card and the bartender would have called him for us. They also have free wifi at Quito's so it was nice to catch up at home a bit. On St. Thomas we took a cab to Magen's Bay. Getting the cab from the ship was similar to Tortola. It cost about the same as well. Magen's Bay was gorgeous and easy for my kids to swim but the place was packed! Literally wall to wall people on the beach. We were one of four ships in port that day so that probably had something to do with it as I know it's a popular beach for the cruise crowd. There was also only one place to get food and drinks and rent chairs so it was super crowded. It did take credit cards though so that was nice. If we ever go back to St. Thomas we'll be finding a different beach to go to or taking the ferry to St. John. Castaway Cay was also gorgeous and being the Disney island it was immaculately clean and setup perfectly. If you're planning to spend time at the family beach, I recommend getting off the ship and finding an umbrella/chairs pretty much as soon as you're allowed off the ship. We were ready to go when the ship docked so we had our choice of places at the beach but within 45 minutes of being there, every other space was taken. The water here was colder than the other beaches but I expect it was pretty typical for February in the Bahamas. Debarkation was also smooth. You have to be out of the room by 8am so we got a quick breakfast at the buffet and left around 7:40. There was a bit of a line at customs but it moved well. We were out of the building by 8:30am. We hired a private transfer to get us back to the Orlando airport and that worked well too. I wouldn't hesitate to do another Disney cruise! We loved every minute of it! Read Less
Sail Date February 2017
This was our 4th Disney Cruise and we continue to love the Disney ships and cruise experience. We've done one 4-night trip on the Dream and this is our third 7-night trip on the Fantasy. My kids are now 21 and 18 and still, we ... Read More
This was our 4th Disney Cruise and we continue to love the Disney ships and cruise experience. We've done one 4-night trip on the Dream and this is our third 7-night trip on the Fantasy. My kids are now 21 and 18 and still, we cruise with Disney! Since we have cruised with Disney before, we were able to secure an early at port arrival time - 10:45 a.m. We drove to Port Canaveral the evening before our cruise and dropped of the rental car around 9:45 a.m. They advised that they couldn't shuttle us over to the port until Disney called them and told them it was ok. We've never had that happen before. We ended up taking a taxi over for about $15 and waiting in line until about 10:30 for them to let us it. Not a big deal. We checked in and were in boarding group #4 so boarded the boat quickly. If you do not care about getting your picture taken before you get on the boat, go to the right as as you board an bypass the picture line. Once on board, we took care of a few reservation details and went to Cabanna's for lunch. We were allowed to our room around 1:30 p.m. and our bags all arrived by 2:30 p.m. We unpacked and spent the day on deck. Our first night was 12/31 and Disney didn't disappoint with a very nice New Year's Eve celebration. We were provided with champagne and a nice souvenir print. I won't include a lot of what is in the other reviews but will try to add a few helpful hints / comments we have: -The staff was fantastic. We were once again very pleased with our dining servers and state room attendant. -Food is good and they are accommodating to menu changes. We did not do Palo or Remy. -Tortola was disappointing. I believe they are relatively new to taking cruise ships and not really set up or efficient at it yet. We spend 2.5 of of 5 hours off ship getting to and coming back from our beach excursion. - My 18 year old daughter loved it but she is happy like we are sitting on deck in the sun all day. My 21 year old son had a good time but maybe a little less this time as he was looking for more things to do - which for him were primarily at night. -Shows are fantastic, make time to go. -If you want to do any Princess or character meet and greets, book ahead. -Decide ahead of time what you want out of the photos. They are expensive and OK quality. They offer different packages so plan ahead of time how many pictures you want taken and for what purposes. It will help you manage your time spent in line waiting to have them taken. -We received many Disney gift cards for gifts. They easily take the actual cards at Guest Services on the boat. However, we had to call for our e-gift cards and even though we were told the balance transferred to our onboard account, it doesn't appear to have happened so we have to still deal with that. -Don't overpack. -Do spend time in the adult areas. It's a whole other world and with both our kids being 18+, we really enjoyed the quieter areas. -Don't feel like you have to do an excursion at each stop. The boat is really nice on port days. -Castaway Cay is fantastic. We were able to go to the adult beach this trip and it was totally different than the family side. If you are in an adult only party, absolutely go to Serenity Bay. -If you have a good vacation, book another while on board and save 10% on your next cruise! -If you have early dinner, you will be advised to do early breakfast (6:45 a.m.) on debarkation day. Don't. Sleep in a little and go to Cabannas for the buffet. You just have to be out of your room by 8 a.m. All in all, we had a fantastic trip and we look forward to spending another week on the Fantasy! Read Less
Sail Date December 2016
My family had stayed on the Disney Wonder a few years back and my mom and sister loved the experience, the little attention to detail only Disney can do to make the trip magical. After 6 years we booked to go on the Disney Fantasy because ... Read More
My family had stayed on the Disney Wonder a few years back and my mom and sister loved the experience, the little attention to detail only Disney can do to make the trip magical. After 6 years we booked to go on the Disney Fantasy because of the warm weather in the Caribbean, being able to visit the Disney private Island of Castaway Cay and try out the Aquaduck! The price was very expensive and as much as I tried to convince on going on one of the big boats on the RCL it was Disney or nothing for my mother and sister. The embarkation was a bit hectic has someone had fallen ill in the cruise before us at Castaway Cay and caused the boat to arrive 3 hrs late. It caused a ruckus with no shuttles going to the port. We arrived an hr later than expected but Disney made up for the delay with making the process as speedy as could be. We got bonus lanyards because we were castaway members (previous guests) The buffet area at cabanas had a wide selection of food and made us feel a lot better. The 3 different dining areas were beautiful (my personal favourite was the animators palette due to the cool interactions and images shown on the walls. Unfortunately we didn't get to speak to Crush on the first time dining there because I had booked for us to eat at Remy's. The experience was like nothing else.. I wouldn't do it every day but it was nice to dress up and be treated like VIPs. Every dish had plate covers and we had about 3-4 servers serving us at any given time. About 8 courses or so and the chef would come out to see how we were doing. Fantastic treat for my parents. My husband and I really enjoyed going on the aquaducks and experiencing the beautiful lounges on offer. I really thought Sky line was very romantic. I'm not Disney obsessed as a lot of the other cruisers are but I was happy to see my favourite characters Pluto and Donald around and taking pictures with them. It was my husband's first cruise and he really enjoyed the food. I laughed when he asked if we were going to Cabanas for evening meals since he didn't know anything about the nice plated dinners cruises usually provide. What really excited him was we got to watch Rogue one Star Wars premier on the boat at 12:01am on the 16th December onwards. It was pretty cool to watch it as it opens across the country. I enjoyed watching Dr. Strange and Moana on the boat too. Something that no other cruise line can boast to do since Disney owns Marvel and a lot of other entertainment companies. I liked the live Disney cast performances but they had used the same variety act on this cruise (2 different jugglers) which made it a bit repetitive. They should avoid doing that in future. I liked we had an adults area but the teenager's pool area at the front of the boat was always empty and wasted on them. Might as well let the adults take that part over. We did the mickey mouse detective angeny around the ship. Fun way to spend some time exploring the boat and interact with the cool artwork that comes to life and makes you do tasks to solve mysteries. I wish I had some more time to take the boat tour but unfortunately missed it. Great family trip but once you've done Disney Fantasy it's good to try out other boats. I look forward to try out RCL and Celebrity at some point. Having seen the fireworks performance on the west coast with the Disney wonder, I found this one to be short and less spectacular. They used Captain Jack Sparrow for most of it. Maybe it was because this was my second cruise with Disney but I felt the see ya real soon and other performances lacked enough characters compared to the first time. I like my head waiter Stefanos from Greece a lot but Carlos the assistant waiter was forgetful and not as attentive. these 2 waiters would follow us in to the 3 different dinging rooms for each night so they know your preference and get to chat with them more) Some of the other waiters on the boat that we dealt with during the day was very nice. Read Less
Sail Date December 2016
I have always wanted to do a cruise and we enquired in our travel agents, and they had a great deal on sailing for 7 nights and staying in Animal Kingdom for 6 nights, with an overnight stay on International Drive for our 1st night ... Read More
I have always wanted to do a cruise and we enquired in our travel agents, and they had a great deal on sailing for 7 nights and staying in Animal Kingdom for 6 nights, with an overnight stay on International Drive for our 1st night arriving in Orlando. Everything was new to us, not knowing what to expect so lets begin. check in was quick and easy, the waiting to board was a bit of a drag as you are in a hall full of people and no where to go. They boarded the ship in a order of deck , once aboard just before entering, we were asked our family name, and the assistant named us as we entered to a round of applause, this was the case for everyone. Once entering on deck 3, it was just amazing, the staircase, light fittings, was just amazing. once we were able to have access to our cabins, again more to our expectations, we had a stateroom with verandah, space is more than you could ask for, we were on deck 9. Dining in Cabanas, great selection of food buffet style, we ate there for breakfast, sometimes late lunch as we second dining 8.15, the fast food kiosks also offered a variety. we ate in the main restaurants for 3 of the nights and met a lovely couple from Florida, we did not attend the first night to a long flight on the Friday, and time caught up with us, the second night was captains dress, my husband does not dress up for anyone, but later found out that you not have to participate. We went to watch a couple of shows, I think if we book again we may consider the 1st sitting so enjoy a show later rather than rush around for the 1st showing at around 6.15. Cinema had great show and plenty of room. The cabin service we received was top notch our attendant was William, was very friendly, helpful, full of advise, and the only one who made our 30th Wedding Anniversary trip special. I enjoyed all ports we visited, Cozumel, we were off the ship for about an hour, as I don't like being hassled when walking passing shops, Grand Cayman was a favourite, Jamaica was lovely and the shopping area very clean and locals very friendly ( it is recommended not to walk out of the gates), and mostly we loved Castaway Cay, to wake up and look out and see a Christmas Tree, made my holiday, although it was Halloween on board, to see the children enjoying themselves in their fancy dress was lovely and adults also had some great costumes, Pirate night was great we had 2 bandanas with Mickey of the Caribbean on them and the fireworks were what you expected from Disney fab fab fab. Would recommend to anyone. Read Less
Sail Date October 2016
I chose this cruise for the Port and I am so glad we did. We were able to visit WDW for a couple of days before heading to the port. We stayed conceirge level (room 12014) and it was SO worth it. The lounge was wonderful! The snacks ... Read More
I chose this cruise for the Port and I am so glad we did. We were able to visit WDW for a couple of days before heading to the port. We stayed conceirge level (room 12014) and it was SO worth it. The lounge was wonderful! The snacks and happy hour drinks were great. The conceirge staff (Amanda, Kemeisha and Twanda) and Room Host (Vicente) were what really made our trip fabulous. They were there for anything that we needed and loved to spoil us any chance the could. We sailed to Cozumel (beautiful water and wonderful people- food was wonderful too). We did the Dolphinaris port excursion and had a blast, just get ready for expensive picture packages ($75 for 3 pictures), as you are not allowed to bring your own camera. Next, we sailed to Grand Cayman. This port was beautiful as well. We did the Sting Ray Adventure and loved it. Really got to get up close with the sting rays and feed them. Our next port was Falmouth, Jamaica. This was my second favorite port. We went to the Jewel Resort and spent the day at the expansive pools, lazy rivers and multiple water slide. This all inclusive resort was exactly what my family needed. Pools for the kids, and free drinks and relaxation for the parents. And finally, our favorite port, Castaway Cay. Definitely saved the best for last! This island is beautiful. We decided to splurge and got a family cabana and we are so glad we did. A personal space with shade and shower, complete with complimentary snorkeling gear and floats, as well as a hammock and fully stocked refridgerator. I definitely recommend getting a cabana. Moving on to the food. All I can say is, "Wow." We had a wonderful dining room staff, Romme and Antoinette. The food was exquisite, never had a bad meal. The kids really enjoyed the quick service options on Deck 11, Flo's & Luigi's, that made food like pizza (10 different kinds), hamburgers, chicken burgers, even veggie burgers. We also made time for dinner and brunch at Palo, such a great restaurant for some adult time. Ian, our waiter both visits, was amazing! We loved all of the shows. What I was expecting was half of what the actually did, they were spectacular!!!! Read Less
Sail Date October 2016
We sailed on the Disney Fantasy for the third time and loved it just as much as we did the first time.. We have sailed with Disney Cruise Lines 11 times, but always leave our kids and grandchildren at home. Our oceanview stateroom 2038 ... Read More
We sailed on the Disney Fantasy for the third time and loved it just as much as we did the first time.. We have sailed with Disney Cruise Lines 11 times, but always leave our kids and grandchildren at home. Our oceanview stateroom 2038 was the perfect location for us. Close to the elevator and reasonably quiet with very little ship motion. We requested a table for 2 in the dining rooms and had no problem with this request. Big thanks to our wonderful table servers, Aries and Dejung, along with Head Waiter, Harry! Yes there are lots of kids on the ship but we stayed in the adult pool solarium and had wonderful conversations with lots of new pool buddies. Disney does the best job possible of assuring that kids do not come into these areas as well as the evening night club venues. When we wanted to see kids, then we joined family activities as well. Halloween on the high seas is always such a great time and we were amazed at the fantastic costumes that guests wore. I even went "trick or treating", just like the kids and got some really neat goodies, that my husband and I enjoyed after the cruise. The food was very good and if you don't see something you like on the menu, just ask and they will be pleased to accommodate you. We enjoyed a delicious complimentary dinner at Palo because we are Platinum level. It would be nice if Disney would reward top level guests with drink discounts and some other perks in the future. We met a senior couple that have sailed with Disney 75 times and always by themselves!! We have been on 36 cruises on all the major cruise lines and I must say that the Disney staff always provides the best service, hands down! We were shocked at the high energy level of their adult entertainment staff, especially Tishia. That woman is unbelievable. Disney is definitely the happiest cruise ships at sea. The theatre production shows are not to be missed and of course we enjoyed first-run movies in their state-of-art movie theatre. Read Less
Sail Date October 2016
Disney Fantasy Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 3.5 4.3
Entertainment 5.0 4.5
Public Rooms 4.5 4.7
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 4.0
Enrichment 2.5 4.2
Service 4.5 4.7
Value For Money 4.0 4.0
Rates 4.0 4.0

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