My husband and I have been on more than 20 cruises with other cruise lines (Celebrity, Princess, Norwegian, Carnival, MSC) but this was our first Disney cruise and it will also be our last. Starting with online check-in which took 4 hours for the two of us, there were so many little things that we'd come to expect on other cruise lines that were absent on Disney: robes and tote bags in the all the cabins, an ice bucket in the cabin, the buffet open for dinner and anytime snacks, and a few others - not major in and of themselves but they add up. While we liked the rotational dining we would have preferred the Anytime Dining option we get on other lines. We were traveling with our daughter, son-in-law, and 10-year old granddaughter. We thought she'd love the Oceaneer Club and Lab but she didn't. It was very impressive when we visited it on embarkation day but kids were mostly left to entertain themselves with all the screens that were there. She rarely wanted to go and if she did go for an activity she usually checked herself out early because it didn't live up to the hype. There was an activity she was excited about that was billed as "Build a Rocket" that turned out to be taping popsicle sticks together with masking tape and coloring them with markers that were almost out of ink. I would have thought Disney could do better than that. She also complained that the cast member supervising the activity smelled of cigarettes. In fairness, there were things we liked: The cabins were nice, clean, and our cabin steward was delightful. Our dining room servers were great and most of the ship's staff was very friendly and helpful. We enjoyed Castaway Cay. The shows were very good but having to line up ahead of time and wait for the theater doors to open wasn't. On other cruise lines we're able to enter the theater early without the mad mob rush to find seats. The food in the dining rooms was good but we were underwhelmed by the food in the Cabanas buffet, most of it (even vegetables) being some shade of brown and not very appealing. The barbecue lunch on Castaway Cay was the exception and was very good. Our daughter reserved an activity on Castaway Cay 2 months before the cruise and it showed on her My Plans section of the app two days before our Castaway Cay visit but when she went to check in for the activity she wasn't on the list. This was my son-in-law's first cruise experience and it wasn't a good one. He likes a good cocktail but being charged $30 for one? Ridiculous. A drink I routinely pay $10 for on Princess cost me $20 on Disney. A Princess cruise on the same itinerary would have also cost me half of what Disney charges. We live not far from Disneyland, have gone there frequently all our lives, and are Disney fans but not Disney fanatics so the Disneyness of a Disney cruise got to be a little much and, in my opinion, isn't worth paying double what another cruise line would charge for the same cruise.