our 2 week Indonesian explorer was disappointing. some issues we experienced:
- the airco of our cabin (incl the complete corridor incl our neighbours) was not cool enough. esp. at night the cabin temperature was way too hot. we woke up in the middle of night sweating. HAL did inroom measurements and acknowledged that it was up to appr. 20% higher than it should be (24 degrees vs 20 degrees). ...
My mother and I selected this cruise date / itinerary 12 months before departure. It included Japan and Hong Kong which were key to our travel desires.
Let’s start with the challenges.
We booked a “Guaranteed Oceanview Room”. Mistake. Should have selected our room at reservation.
We were upgraded to a Verandah room directly under the pool deck. The deck scraping at odd hours was not ...
Westerdam is an old ship. It appears that the latest refresh was for the main areas as they were all very nice and clean. The cabin certainly could use a refresh. The bathtub is very shallow so there is no way an adult can take a bath in there.
The food was as expected although it appears that the meals in the main dining room have shrunk about 40%. There appears to be less waiters with ...
Stay away from balcony room The bathroom stinks of mold and mildew. They have tried deep cleaning but I fear it’s under the bathtub and walls. Other cruisers say their room is fine so I guess I got stuck they need to take out tub and replace with shower. The mold caused allergies that made my entire 26 day cruise less pleasant. The dining room dinners were great but the lido buffet awful. The ...
We had sailed the Westerdam a couple of times before and felt that it was one of the best ships of a very good line. The ship itself is still very good indeed, so why were we disappointed? Alas, just about every staffer we encountered seemed unfamiliar with their job. Standing in line for the front desk, a staffer came out and asked who needed service, but obviously everyone did if they were in ...
After doing months of research, I chose this cruise for my family to celebrate my dad's 90th birthday and for him to see the B.B. King show. Well, this cruise was a big disappointment. Before we even got to go onto the ship, I had to argue with one of the staff about getting (5) five wheelchairs for us. Then after that was finally settled and no, I only received 2 wheelchairs, we walked on board ...
This was our 2nd cruise on Holland and 4th Alaska cruise. Last year we were on Royal Caribbean and were in and out of the glacier in an hour. This time we were there for several hours and got to within 1/3 of a mile of the glacier. Lost count of how many times the glacier calved in front of us. Weather for the cruised ranged from the roughest night I have ever had at sea the first night out to ...
We arrived an hour before our set 12PM check in time, but since we were in a Neptune Suite, I knew we had anytime priority access. Access to pier 91/92 was easy, not much traffic considering both Westerdam and the Discovery Princess were disembarking/embarking at the same time. Short line to drop off luggage, then made our way through security and then a super short face recognition check-in ...
There is no BB King blues or Lincoln theater. There’s a rolling stone lounge and a billboard area. The world stage is pretty with truly locally choreographed entertainment. If you enjoy educational seminars along with a few sprinkled activities. If you are looking for quiet and bored. This is your cruise. We loved the thermal spa. The specialty steak house was a disaster as it took 2.5 hours and I ...
We wanted to try Holland America after a four year pause. Short cruise in Alaska.
We booked a Neptune suite. The cabin is typical for a Neptune; well maintained, clean, and serviced by an experienced pair of cabin attendants. The Neptune Lounge was as well. On boarding we had only one lunch option, the Lido. It was overcrowded, seating was non-existent, and the food looked unappetizing. ...