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1 Helpful Vote
Sail Date: January 2018
We chose this cruise because of ports of call to curacao and then they canceled that port because the port was overbooked according to princess. We have been on 8 princess cruises and loved everyone except this one. I never have ... Read More
We chose this cruise because of ports of call to curacao and then they canceled that port because the port was overbooked according to princess. We have been on 8 princess cruises and loved everyone except this one. I never have complained about them before and have never heard so many other people complaining. We have only two complaints or concerns but they are major. Normally the food is fabulous but this time the quality was not present. The selection in the dining room normally has a different type of steak each night and a shrimp type dish but the main staple was pork on this ship. We love dressing up and going to dinner but this time out of 14 days we ate 4 times in the dining room because of the menu. Also this was the first occurrence of seeing people allowed to wear shorts in the dining room as it looked like other cruise lines standards. Normally the buffet has theme nights but the food was almost the same every day and night. The only main carving meat was pork and hash browns were the ones out of a box and greasy. Normally if we want something that is not on menu one night we can get it if requested but not this cruise. Secondly, entertainment was okay, however something was wrong with scheduling because we had to get a seat in the theater at least an hour ahead or risk having no seats. I always have told people that haven't gone on a cruise with a concern of too many people onboard that I never know there's 3500 people because everyone is doing something different! But this ship somehow had all people headed in the same direction and we had to scramble for seating everywhere we went! Tommy the piano player in crooners was so good but to get a seat was almost impossible. So maybe it was a disorganized schedule of events, but I couldn't figure why it was happening. I love Princess Cruises and hope my next experience will be back to excellent because we love cruising and hope princess will improve on these concerns. By the way we still had fun but was just disappointed and would hate to see Princess lose their loyal cruisers!!!! Read Less
3 Helpful Votes
Sail Date: January 2018
We chose this cruise because of the itinerary that took us to Trinidad without sailing to Ft. Lauderdale like so many do to extend time. We always book Prem Balcony and love the space and roof over part if there are showers. The Salty ... Read More
We chose this cruise because of the itinerary that took us to Trinidad without sailing to Ft. Lauderdale like so many do to extend time. We always book Prem Balcony and love the space and roof over part if there are showers. The Salty Dog Grill has stepped up their grilled chicken sandwich with a much better bread on Deck 15. My husband and I did not use the BBQ and Planks Restuarant at night because we found a fabulous waiter in the Island Dining room. We ate at 7pm but were anytime dining and we were pleased we weren't trying to make it to early dining and early show. This ship had over 900 cabins of Elite cruisers so the passengers were not newbies for the most part. This was our 12th cruise and we did have two needs to call maintenance and both times were met with speed. Once was the safe needed to be reset and the other was the toilet would not operate. Our room steward was nice. The stewards had extra work to tend to because the entire ship had new tv's installed and it meant extra cleaning in rooms and halls. Then one day of rough seas, meant inside rooms had quite a few sick passengers. We like the new healthier menu in the Fresh Market restaurant. We used Sabatini's once and it was wonderful. The only thing that was not as good as previous was the laundry room on Caribe Deck didn't dry super good so we hung up our slightly damp clothes in room and put away the next morning. The new beds are fabulous! Draperies were in great condition and Princess always delivers great service. We meet several staff we appreciate during each cruise. My husband ordered pheasant one night, and just didn't see the lobster on the menu, well our waiter over heard him and brought us a tail to share on top of our meals. I don't kn ow how people say the food is lacking, because it was wonderful and too much as always. We did not take any excursions. We love walking around each port and did so. Disembarking is so fast now without using the paper customs form that we use to need and no longer need. Read Less
2 Helpful Votes
Sail Date: January 2018
We chose this cruise for the 14 day itinerary without having to return to Ft Lauderdale as in a B2B. We are Elite cruisers in our 60s. It also had two new ports that we had not visited: Martinique and Trinidad. Was somewhat hesitant due ... Read More
We chose this cruise for the 14 day itinerary without having to return to Ft Lauderdale as in a B2B. We are Elite cruisers in our 60s. It also had two new ports that we had not visited: Martinique and Trinidad. Was somewhat hesitant due to the age of the ship but really miss the true promenade that is not on the bigger ships. Embarkation was simple and quick. The ship was in good shape despite her age. Clean and slightly smaller than what we have become accustomed. MDR service was slow. Our waiter had 20 people to serve. All wine drinkers with multiple bottles for each table It took all his time to keep their glasses full. Food was hot and tasty. Typical predictable Princess fare. The buffet was busy at breakfast but never had a problem finding a place to sit. Did not try Planks except for lunch one day. Found a grilled cheese sandwich! My DH said the burgers on deck were not as good and smaller than on past cruises. But they had more selection such as tacos. He was able to purchase a soda only package for around $4.50 pd. He is not interested in the "more" in the $8 package. One thing we noticed after a day or two, you have to ask for straws. We had an inside cabin A620. It has a huge intermittent vibration issue that shook the walls. It must have been a motor in the HVac system, We called three times, they came to listen and finally moved us to a new cabin on day 3. The front desk supervisor gave us a complimentary dinner in the Crown grill for our troubles. Entertainment staff was good. Bravo is a great show not to be missed. Cruise director staff worked hard in keeping us entertained in the daytime. Theater is small and fills up quickly an hour before showtime. We got new TVs during our cruise; 43 inch LG HD with on demand movies and shows. Internet was spotty and slow during peak use times but adequate other times. We used the EZ check for disembarkation. Our bags were waiting at our final airport. We did download the app for custom and border protection and saved a wait in the long line at the port. I suggest you put the app on your phone prior to leaving home. Then you can enter the info they request that morning as you wait to get off ship. Read Less
1 Helpful Vote
Sail Date: January 2018
We wanted to get away from Northern winter and visit islands we haven't been to. Overall, the cruise was wonderful. One very negative was eating in the Sabatini Dining room. We were give this to celebrate our anniversary. The dining ... Read More
We wanted to get away from Northern winter and visit islands we haven't been to. Overall, the cruise was wonderful. One very negative was eating in the Sabatini Dining room. We were give this to celebrate our anniversary. The dining captain was very rude, acting like he was doing us a favor. Even though we had made a reservation, he said he was doing us a favor to "fit" us in. Throughout our time, though, we could see at least 4 or 5 tables remained empty. The food was plentiful although just so-so for taste. On another subject, the Captain's reception for platinum and elite guests eliminated the hors duerves although they maintained the drinks. The captain didn't show up, nor did many of the top staff. The food in the main dining room was excellent as was the service. The entertainment, on the whole, was great. Unfortunately, one had to be in the theater 45 minutes to an hour in advance in order to gets a seat, even a poor one. Read Less
1 Helpful Vote
Sail Date: January 2018
We chose this cruise for its intinerary. The ability to get to Bonaire, Trinidad, and Barbados appealed to our group. Plus the extended cruise was a plus. Our only caveat was the lack of extended entertainment over the course of the ... Read More
We chose this cruise for its intinerary. The ability to get to Bonaire, Trinidad, and Barbados appealed to our group. Plus the extended cruise was a plus. Our only caveat was the lack of extended entertainment over the course of the cruise, as well as the lackluster food in the main dining room. Our stateroom was kept in impeccable shape thanks to our room steward who did a excellent job. The ship was kept clean and polished, and the entire staff is to be commended for above and beyond service, that is the hallmark of Princess and what we have become accustomed to. The entertainment was spotty at best. One or two good shows over a course of 14 days leaves a lot to be desired. Add to this, in the main dining room, the food felt rushed and over cooked, especially fish. At times, it seemed warmed up instead of hot as on other Princess ships we have traveled on. Thank god for specialty restaurants! The Crown Grill never fails to impress! The other venues Planks and Steamers were good, but not memorable. The pizza was not up to standards set by the Regal Princess, and I wished the Salty Dog had maintained the menu it was based on. Having said this, all in all quite a restful cruise. One I would love to repeat if these oversights can be corrected. Read Less
2 Helpful Votes
Sail Date: January 2018
The ship was as expected the balcony cabin was much the same as before except felt the shower was smaller since refit. We used the buffet dining option and the specialty restaurants the buffet was good my husband is a fussy eater and I ... Read More
The ship was as expected the balcony cabin was much the same as before except felt the shower was smaller since refit. We used the buffet dining option and the specialty restaurants the buffet was good my husband is a fussy eater and I would say at least half of the mealtimes he did not make a good meal I felt the entertainment was ok we had 5 out of 14 nights with good theatre shows the entertainment manager had no personality and was rather boring which transpired into any activity he was involved in ie quiz’s and games Overall the service was very very good cabin staff bar stewards were excellent even though we only drank soft drinks we were treated the same really good Ports were ok I don’t understand why the ships still stop at Trinadad when we are always warned about the crime rate in the port area and to travel in groups for safety why do they not go to Tobago We were a couple in our fifty’s Also I know this is a touchy subject but we are smokers and I do agree we should be segregated for everyone’s comfort so why when there is an adult pool at the back don’t the cruise lines make that the smoking area like it used to be top deck above the pool and bar instead of putting us next to the bar where the non smokers are affected and also the children that sunbathe next to their parents who are chatting at the bar We will travel to Caribbean with Princess cruises again but probably not on this ship I didn’t like the nightclub being across the back of the ship it did cast a large shadow across the sunbathing area Read Less
1 Helpful Vote
Sail Date: January 2018
Love the Caribbean and wanted to return. The staff on this ship seemed very happy and were always at your side to offer assistance. They seem content. Compliments to the Captain. Food was excellent on this ship. Very varied menus. ... Read More
Love the Caribbean and wanted to return. The staff on this ship seemed very happy and were always at your side to offer assistance. They seem content. Compliments to the Captain. Food was excellent on this ship. Very varied menus. Port of Trinidad was awful. It was a Sunday and nothing was open. Beaches were far. It is not set up for tourists. Lots of homeless laying around in doorways. Rain made it worse. Choose another port. Ship was played out nicely. Shows were fair. The entertainment at Crooners attracted all the attention. Also Pinnacle group were wonderful, really enjoyed their music. The outdoor movie screen is on the small size. Never got to sit by pool and watch a movie. All in all the ship was comfortable and loved the staff. That is about all I have to say about this ship. The rest of the ports were great. Read Less
1 Helpful Vote
Sail Date: January 2018
Wanted a longer cruise and one with some new ports for us. Only our second princess cruise. We had a great time on Ruby awhile back, but even with a egg shell the beds were rock hard and I didn’t sleep well and had sore back and ... Read More
Wanted a longer cruise and one with some new ports for us. Only our second princess cruise. We had a great time on Ruby awhile back, but even with a egg shell the beds were rock hard and I didn’t sleep well and had sore back and neck, so we avoided princess until new bedding was in place. It was great, comfortable and long. Princess compares favorably with the other lines we travel and has interesting itineraries, We have close to 30 cruises, but chose based on itinerary and time. Ruby is an older ship and compares favorably with the NCL Star, which we sailed on a 19 night New Zealand to Singapore trip last year. I do think the Princess has a lot of motion when hitting even moderate seas. Cabin was fine, Ate mostly buffet and took meals outside in the aft section. Great spot and we had super weather. The three comedians were fabulous, rest of shows nothing special, but we did enjoy house band Pinacle. As everyone has stated theater is way too small. Saw most shows in explorers lounge which had a live feed.treated great by everyone, especially Jonathan the bartender at the outrigger bar and Hirren the bar server in explorer lounge, Ray and Ryan were great waiters/servers in the rear of the ship. Crown Grille was a great meal. Two other meals in main dining room were okay. Buffet gets a bad rap, if you are not picky there is a lot to choose from. Some days we ate vegan and were happy with all the options.....our one complaint was the shore excursion staff. We took a beach break in Trinidad that should have been canceled due to rain. More importantly, it was the first time ever we were fearful of our safety. There was a rock slide on one side of road and we nearly had a head on collision avoiding it. Another section on road was blocked on one side with a jersey barrier due to water rushing down the hill causing another near miss. Anyone over six feet had to sit sideways in the van and therefore could not use the seat belt. One bus broke down, our driver was constantly on cell phone on winding treacherous turns. The shore evpxcursion did not vet this compNy and the roads and fought back when people wanted refunds...bad call and bad look...other than this nightmare no complaints Read Less
3 Helpful Votes
Sail Date: January 2018
This was our third cruise on the Caribbean Princess--first since 2017 ship's make-over. The mini-suite was fine, and cabin service ok but not spectacular. Very sMmooth sailing to Columbia, Panama Canal, Costa Rica, and Grand Cayman. ... Read More
This was our third cruise on the Caribbean Princess--first since 2017 ship's make-over. The mini-suite was fine, and cabin service ok but not spectacular. Very sMmooth sailing to Columbia, Panama Canal, Costa Rica, and Grand Cayman. Stopped first in Jamaica, but weather very bad, so got off ship and back on. Weather in other ports very nice. Castaneda boat and city tour was good, had excellent tour guide. Stayed on boat in and out of Panama Canal--enjoyed the locks and scenery very much. Costa Rica canal boat and train tour was fabulous--saw many animals and birds--good tour guide again. Did shopping and lunch at Grand Cayman--no street vendors, very upscale place. The meals on the new "Club Class" category were excellent. Mariela, dining room supervisor from Romania, was spectacular in how see treated all diners, and went out of her way to prepare special deserts and treats. By contrast, the 15th deck buffet was terrible--sometimes inedible!-- and we had to survive on pizza (good but better on other Princess Ships), and very good huge hot dogs--great new ship addition. Entertainment was not great--really missed having Jazz sessions. 10 days went by quickly--would recommend this cruise at this time of the year. Read Less
Caribbean Princess Ratings
Category Editor Member
Cabins 3.5 4.2
Dining 4.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.9
Family 3.5 3.9
Shore Excursion 4.0 3.7
Enrichment 3.5 3.3
Service 4.0 4.2
Value For Money 4.0 3.9
Rates 3.0 4.2

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