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Sail Date: January 2018
The Caribbean Princess is beautiful! Our cabin was very nice. We had great servers in the dinning room! The food was excellent! What we were frustrated about was the theater was full to capacity at least an hour before show time. ... Read More
The Caribbean Princess is beautiful! Our cabin was very nice. We had great servers in the dinning room! The food was excellent! What we were frustrated about was the theater was full to capacity at least an hour before show time. People would save multiple seats for others. We went on to a Culinary kitchen enrichment tour. The presentation was great! I would have liked to see more enrichment programs. We enjoyed the Art enrichment program immensely! The Lotus Spa facilities are beautiful! We did a shore excursion in every port. We thought that the excursions where both informative & fun! Our disembarkation went very smoothly! We checked our bags all the way through. We used Princess transportation to the airport. We meet many wonderful people on the ship! I would do this cruise again! All of the ports went to were fun to explore. Being able to be on a balcony and pass through the Panama Canal was Awesome! I highly recommend it! Read Less
3 Helpful Votes
Sail Date: January 2018
My Mom really wanted to do a Panama Canal cruise as her last big holiday. She turned 80 this past year, so I thought we should do this before her health takes a turn for the worse. She enjoyed this so much, I think she's ready to go on ... Read More
My Mom really wanted to do a Panama Canal cruise as her last big holiday. She turned 80 this past year, so I thought we should do this before her health takes a turn for the worse. She enjoyed this so much, I think she's ready to go on another. This was our first time sailing out of Port Everglades and we found embarkation was efficient with almost no standing in line. We arrived at the port about 11:20 and were on the ship shortly after 12 and cleared to go to our room. The weather wasn't great in Fort Lauderdale, but managed to mostly stay dry before boarding. After our drill and preparation for sailing, we were told that weather at Princess Cays was unsafe for tendering, so they changed the itinerary to Ocho Rios on Day 3 instead. My wife was pleased, as she was disappointed when Ocho Rios was removed from the itinerary a few months prior. However, the weather in Ocho Rios was very rainy and we got soaked. Only went to the little shop area for about 20 minutes and returned to the ship. Fortunately the weather was much better the rest of the way. Cartagena was a great place to visit. We did the Fort and Old Town tour and our tour host, "King Arthur" Arturo was very engaging, knowledgeable and clearly proud of his city and country. Unfortunately, we arrived at Las Bovedas at about 8:20am on a Sunday, so almost all shops were closed, so we didn't get to see much. Touring two of the churches was also a bit awkward as they were in the middle of services. My only real complaint about the tour was that we spent 25 minutes in a jewelry store that Arturo obviously hand-picked. Most of us just stood or sat where we could, waiting to get moving again. The Panama Canal was a great experience, and nice to be a part of a little history in being the first Princess ship, the largest cruise ship (so far) and only the second cruise ship to go through the new Agua Clara locks. We didn't do an excursion in Panama, instead staying on the ship and doing the "Escape Room." It was difficult to get into the Escape Room, but we managed to be there at the right time. This was put together by the cruise director's staff, and while not super challenging, it was not too easy, either. We enjoyed the experience and the effort put in by the staff. We also participated in the Steel Drum class put on by Dennis Smith, along with the accompanying performance. We had a lot of fun and Dennis did well with a varied level of musical talent that he had to work with. Really, these are all about having some fun and participating, so I think everyone had a good time. Costa Rica was my favourite destination. The market there was almost all authentic local stuff. We did the train tour of the banana plantation and jungle and got to see a lot you wouldn't see just in the port. It is a beautiful country and I would return. The train is a little rough because of the condition of the tracks, but I really enjoyed it. I did take a battery operated fan with me and used it a couple times when we were stopped to look at something or wait for the "Dole" train to go by the other way. Grand Cayman was my sister's favourite spot. She wanted to stay there and is contemplating how she can move there. She did the snorkeling at Stingray City and another area with a reef. She loved the warm, incredibly blue water and it made me wish I had gone along. The entertainment on board was overall pretty good. We enjoy going to the trivia games, the game shows, some live music and shows and there was no shortage of things to do. This cruise staff with Tais, Brenna, Lili, Duvall, Victoria and Micca were the best we've had to date. Tais, Brenna and Duvall were especially engaging, clearly not afraid to entertain at their own expense. I hope to see these folks on future cruises. Service was on the whole very good. A few were fantastic, a few less than fantastic, but on the whole, very good service. Our cabin steward, Joey, was perhaps a bit shy or awkward, but he got us anything we needed and served us well. The area where service really excelled was in the dining room with headwaiter Antonio. My wife has a number of food allergies that are difficult enough to accommodate at home and Antonio made sure that she had what she needed every day and went beyond by getting her a special bread every day and even desserts. Her diet has no sugar, dairy, eggs, yeast or soy, so desserts are especially difficult, but she had a special dessert every night. We were quite concerned when she was put on this diet in early December, but we were blown away at how well they did to meet her needs. The ship itself was very familiar, having cruised on it two years ago, but it's been in for upgrades since, so we were looking forward to seeing the changes. On the whole, not huge changes, except on the Lido deck with the World Fresh Marketplace replacing Horizon Court and the addition of Planks and Steamers, neither of which we tried. The Ramen bar was a nice treat, though, in Steamers at lunch time. The ship still shows it's age in a lot of places, but it still feels very much like home, having now spent 17 nights on board. I would have no hesitation sailing her again, and no doubt will. Finally, those little picky things, as a review wouldn't be complete without a few critiques. The selection process for things like the Escape Room and Steel Drum class could be done more fairly, I think. It's like the people that show up the earliest get the tickets, so if you're willing to go 30-45 minutes early, you'll likely get the tickets. The problem with that is if you say something is at 9 and you've already given the stuff away by 8:40, you get frustrated. It shouldn't be about who can get there the earliest, it should be show up at 9 and we'll do a raffle, as the lineups get mixed up and some people get offended that people "butt" in line, when they were just sitting there waiting and when the cruise staff shows up, they walk into line with the rest of their party. In the end, there is no way to make everyone happy, but I think they could do better. Another annoyance was the laundry room on Dolphin deck. Every person that tried to get a box of soap out of the dispenser couldn't, as it jammed up. You'd call customer service and they would come, "unjam" the machine, give you a box of soap, leave, then someone else would come in and the machine would be jammed. It happened to me twice and I waited 25 and 30 minutes for the person to come back and unjam the machine. Every person that came before me that day and after me while I was there had the same issue. I finally called the front desk and told them if they can't get the machine working, they should be leaving the soap out for people and sucking up the cost, which would really be very little. In future, I'm bringing my own liquid soap, as the water doesn't get hot enough to dissolve the "All" brand powder soap they use and you had white powder on your clothes afterwards. My only other "complaint" isn't really with the cruise staff, though I think they could have intervened. We were watching the movie under the stars and a group of people were sitting off to the side at the tables, talking and laughing very loudly, making it difficult to hear the movie. Is it too much to ask for a little courtesy towards your fellow cruisers? Read Less
Sail Date: December 2017
We choose this cruise because we had not been to some of the ports offered on this cruise before, and because we wanted something different to do during the Christmas and New Year holidays. Because we love the Caribbean, this was our 3rd ... Read More
We choose this cruise because we had not been to some of the ports offered on this cruise before, and because we wanted something different to do during the Christmas and New Year holidays. Because we love the Caribbean, this was our 3rd Caribbean cruise. The cruise as a whole was awesome, the weather was good, the food was good and the company was good. I have to say, this is the first time we have had such a delightful cabin stewart. She was so happy and friendly all the time. And she keep our cabin immaculate and well stocked for our needs. You will be lucky if you get her on your cruise. Her name is Hedy. Sweet girl. Entertainment on the Caribbean Princess was great. The dancers and singers of the Princess theater was very professional. We enjoyed all their performances. I have to say that not all the staff on this cruise were as friendly as we have encountered on other cruises. Maybe they were just having a bad day. Also, we felt the food at the buffet was not as good as we have had on other ships. One more thing. The balloon drop for New Year’s Eve celebration was advertised in the Patter as to start at 10:45p.m. (Which we thought was odd, but then assumed that they decided to have it early to accommodate the young children and seniors) So everyone was gathered in the Piazza anxiously waiting for the drop, when it was finally announced that the balloon drop would be at midnight. Everybody moaned and and then started to leave the Piazza and head back to their cabins. Very bad mistake by someone. Poor planning. I hate to complain, but these are things we noticed compared to our other cruises. Read Less
Sail Date: December 2017
We have been on 40 cruises but have not sailed with princess for many years. We joined the Caribbean Princess on the 20th of December for a two week cruise. We were very disappointed with the service and food in the dining room. Also this ... Read More
We have been on 40 cruises but have not sailed with princess for many years. We joined the Caribbean Princess on the 20th of December for a two week cruise. We were very disappointed with the service and food in the dining room. Also this has been the only cruise we have ever been on where we were not given a receipt when we purchased a drink. The entertainment was also very disappointing. There were some good theatre shows however, the theatre was full nearly every night because there was no other entertainment on the ship. If you like to entertain yourself with Karaoke and Mr and Mrs quizzes you will be ok. I could not believe that the theatre show was also projected into another lounge just to save putting on entertainment. The guest pianist was not great however he did provide some passengers with entertainment. Overall this cruise was very disappointing. A real cruising fan but this cruise has put me off cruising. Read Less
3 Helpful Votes
Sail Date: December 2017
My experience with princess was one of the worst travel experiences i have ever had. It was my first experience with princess, and i will never patronize them again, and i will vociferously encourage others to avoid princess at all ... Read More
My experience with princess was one of the worst travel experiences i have ever had. It was my first experience with princess, and i will never patronize them again, and i will vociferously encourage others to avoid princess at all costs. I will be publishing this report to every relevant travel portal. Starting with the Ports visited: The ports were not bad choices, however port days were far too short except for curação. there wasn't enough time in each port to have a chance to walk around and have a chance to get to know the place. Excursions offered by princess were extremely limited and obscenely overpriced. i did not purchase any of princess' excursions. Trinidad was a hazard. i attempted to walk out into trinidad, as i had done with every other port, just to spend some time getting to know a little of the place. shortly into my walk i was stopped by a secret service police officer, who showed me her badge, and begged me to please turn around and go back to the ship and not continue walking, as i was walking into a death trap. i learned that a day or two prior to our arrival in trinidad, someone had been shot to death in the street of the city proper - near the port where we docked. Essentially, by running on only one engine and stopping in a port that was already known to be highly dangerous, princess was putting everyone at extreme risk. no warnings were announced at any time regarding these conditions in trinidad. It rained at every port, yet princess refused to provide umbrellas. The ship: We were running on only one engine for the entire journey. this caused the ship to suffer imbalance in the water. This fact was not shared with passengers. this was a fact that should have been shared with passengers as it is a hazard to run the ship on only one engine. princess is legally required to run ships and any equipment under the most stringent requirements of safety. running a 14 day journey on only one engine in international waters was extreme negligence on the part of the princess cruise company. We experienced extreme turbulence on the ship throughout journey, to the point that a man was thrown down and hit his head against a wall because of the rocking of the boat. Crew moved him into a seated position, which i understand was just an effort to try to help, but i have always been taught that in an emergency situation, never ever move an injured person before emts arrive to assess the injuries and proceed to treat the person. he had to be airlifted out by helicopter because of the injury. I am a pretty surefooted person and have very good balance as i am a dancer, and i was thrown so violently by the turbulence that i often tripped. In one such situation, i hit a banister hard enough with my hip to bruise it. Regarding running on one engine, if that one engine had failed, we would have been stranded at sea for an unspecified period of time before being located and towed to the nearest landing port. in addition to that unacceptable risk, with no engine power, the ballast pumps would have stopped working, and without that constant balancing of weight, the ship would list to one side, eventually capsizing. The staff: I experienced rudeness and disrespect most of the time. the front desk staff (except for a very few individuals), was an abomination to the phrase "customer service". my concerns and requests were consistently ignored, dismissed, or flat out refused. I commented to one front desk agent during a phone call that i had had enough of the attitude, and her response was that she wasn't "going to take attitude from me either". incredible. I was charged for things that i had never requested and never approved. I disputed these charges on disembarkation day. I was threatened with having security called on me. I was aghast. I have disputed the charges on my credit card. I could not believe how horribly i was treated. I even spoke with the agent, (named robyn), with whom i had had the original conversation about the charges. She threw me under the bus. She kept repeating that i "had signed it". She insisted that i said things that i did not say. She insisted that i knew things that i did not know. I could not believe that i was being treated with such reckless cruelty and disregard. I wrote at least 4 letters to the general hotel services manager during the voyage. no compensation was offered. no reply was made to me. i informed the general hotel services manager that i would be writing a full report, and that it was the responsibility of princess' staff to convince me not to. no action was taken. The food: Princess has the worst food i have ever had on any cruise line. holland is far better, ncl is far better, celebrity embarrasses princess by comparison. princess' food is absolutely piss poor in every sense. i heard this from many many many guests. Every papaya i asked for was rock hard. raspberries were never available. strawberries were clearly frozen and defrosted before being served - hence most of the time, they were inedible. I had to fight every time i asked for blueberries. cateloupe, honeydew, and watermelon were all consistently rotted/past ripeness, mushy, inedible. The "variety" of dishes offered was pathetically limited. again, ncl, celebrity, and holland all embarass princess on food quality and variety. Most food was obviously frozen and defrosted. all of the seafood was frozen and defrosted before serving, which made it all rubbery, dry, cardboardy, and flavourless. the selection was ridiculously inadequate. in a phrase, the food was absurdly bad. At sabatini's i had to send two dishes back because they were flavourless and insanely oversalted. I could teach the chef how to cook, and i am self-taught. most of the food on the ship was insanely oversalted, or insanely too sweet. I cook better when i am sick enough to be bedridden. Popcorn was not available except at only one hour during the day, and not accessible at any other time, no matter how many requests i made. The soft ice cream was grainy, watery, in a word, disgustingly poor in quality. the only flavours offered were vanilla and chocolate in soft ice cream. no frozen yoghurt was available. for an additional fee, there was hard ice cream available in vanilla, chocolate, or strawberry. ridiculous. unacceptable. Drinks were inconsistent all over the ship. General: On embarkation day, the steward for my section barged into my room without knocking. i spent the day on lines 30 - 60 minutes waiting on each line, correcting screw-ups of the crew. Cabin: My bathroom was not working on embarkation day, and i was forced to walk out and use ship public bathrooms. my steward, after having barged into my room without knocking, offered only excuses about how he could not get my bathroom fixed because he was not the plumber. Cabin furnishings were outdated and dingy. I had been sent a message from princess before sailing, stating that i had been upgraded to a better cabin. I can't imagine what the worse cabin looked like. In my "new" cabin, the carpet was worn & stained. It was obviously very old. considering claims that the ship had been refurbished recently, it is obvious that absolutely nothing had been done with the cabin i occupied. The bathroom was filthy & had hair in it from the previous occupant. The balcony & deck furniture were filthy. There were stains on the bedside tables. There were pieces of small trash on the floor. the carpet did not appear to have been vacuumed. The shower had cracks & rust. my bed at home is way more comfortable than the bed in the princess cabin. Any time that i opened the balcony door, a panel in the ceiling howled. It was impossible to enjoy having fresh air in the room. I had to request extra blankets & the ones provided looked like they had been taken from a homeless shelter. One of the blankets had a hole in it. My bathroom did not work for a second time during the cruise. During the cruise the one single insufficient outlet in my cabin stopped working, which meant that i could not charge devices upon which i am dependent to run my life. i had to make numerous phone calls to the front desk to get this addressed. two (2) days after my phone calls to the front desk, i heard someone banging on my cabin door in the middle of day, claiming to be maintenance, and enquiring about my non-working outlet. Two days????!!!!!?? two days???!!!!!?? I told the maintenance person that i could not have him enter the cabin at that time, i needed privacy. i left my cabin shortly after that, and the steward for my section removed the privacy tag that i had placed into my door lock, and entered my room against my express wishes for privacy. things were removed from my cabin that i needed, and other things in my cabin were re-arranged against my wishes. i reported this to the general hotel services manager. No compensation was offered. Internet Access: It was obsecenely overpriced - - morally reprehensible pricing for an essential basic need for everyone. everyone must have regular simple easy internet now no matter where one may be. it is that simple. the price gauging for this is as morally reprehensible as price gauging for water and food. The internet barely worked. when it did, it would take copious amounts of time to get anything done, thereby eating up precious obscenely price-gauged minutes. Internet access is a basic need for everyone now, as are water and food, and should be available at no added cost for the entire ship. period. Entertainment/Gym/Fitness: There were not enough zumba classes. There should have been 2 (two) zumba classes per day (morning and afternoon/evening) - on every day - sea and port. There should have been more classes offered every day - not with extra charges - they should have been included. The gym should have been bigger. Club fusion was freezing cold all of the time. It was impossible to be there without wearing a coat. I wrote to the the cruise director, requesting more zumba classes. he disregarded my request about classes and did so in a quite indifferent unfriendly manner. One of the people who hosted karaoke was snotty and sarcastic with me. I don't remember his name. He hosted the voice as well. The karaoke library of music was extremely limited. None of the songs i looked for were in the library. It is one of the worst collections i have ever seen. The karaoke library had zero tina turner songs (and only one obscure ike and tina track, so what), it had no eurythmics, no pat benetar. The gym should have been bigger. Norwegian's, holland's, and celebrity's gym and spa areas are all much larger and put princess' dingy broken down jacked up "gym" and "spa" to shame. Because there were not enough classes, i needed the area where the mirrors were located to do my own series every day. but there were constant scheduling problems for me to do that, because that space was occupied throughout the day by princess' staff hosting money-bilking snake-oil-selling seminars. staff could have arranged to utilize other space for these "seminars" rather than constantly monopolizing space needed by those of us who really needed that space to maintain our fitness regimens. Spa: There were only 5 stone thermal beds for all of the guests who had spa access. i often could not get a bed, or had to wait for one. the spa, locker area, and salon were dingy and outdated. The aromatherapy steam room could only hold one person comfortably. Two people in that room would mean one would have to sit on the lap of the other. The sauna constantly stank of rotten eggs. I was in the sauna every day. It stank of rotten eggs every day. it was disgusting, but because i really needed the heat, i had to tolerate it by putting a towel over my mouth and having to breathe through the towel. the other steam/spa rooms were old, dingy, outdated, unappealing, and basically useless. The locker area was old, dingy, depressing. Folded towels on the shelves were frequently wet - - not fully dry. the spa robes were old, threadbare, and dingy. I was appalled at just how old, dingy, depressing, and totally unappealing or comfortable the entire spa was. Norwegian's, holland's, and celebrity's spas put princess to shame. It is embarrassing how gross princess' spa is. This is what princess calls a multi-million dollar refurbishment ?????!! Photographers: I tried to take some nice photos on nyeve, but the photographer could not have been less interested in helping me to get a good shot - - that i would actually be willing to buy. I did not buy any photos because they all sucked because the photographer did not care at all to help me get good shots, even though i asked and tried to get a few interesting looks. The photographer just rushed me to pose in the same stupid way that everyone poses. He would not help me to take photos that were uniquely expressing me, and would have been worth my money to buy. if princess wants to sell photos, photographers need to actually care about what people want, and take time to take photos that are genuinely desired. Casino: Scratch off games were entitled to a second chance via raffle on the ship. I bought several scratch off games, but the first time i bought them, the cashier did not bother to tell me that they had a second chance if i did not win anything in the scratch-off. i threw away tickets that i could have entered in the raffle. The second time i bought scratch off games, the cashier told me about the raffle. i returned to the first cashier to call him out on not telling me that i had a second chance to win something with non-paying scratch-offs, and he just gave me some dumb indifferent look. He did not care at all. i lost a second chance at the raffle for those scratch-offs because of his total indifference and lack of attention to customer care. I cannot believe that the majority of your employees on the ship are just like this. it is truly unfathomable. If that cashier had been in my shoes, he would have been extremely disappointed and upset. "Art" Gallery: "fine arts" ???? it was all trash. not a shred of "art" to be found. Medical: As with the internet, medical care is price-gauged, and minimal in scope. morally reprehensible. Disembarkation Day: As i stated above, i was charged for things that i had never requested and never approved. I was on the phone fighting about it starting at 5:30 am on disembarkation day. the ship was so extremely turbulent with only one engine, that i did not sleep at all during the previous night. I had to go down to the front desk to dispute these charges on disembarkation day. I was threatened with having security called on me. I was aghast. I had to make dispute and fraud reporting phone calls throughout the day to my credit card and other financial institutions. As i stated above, i even spoke with the agent, (named robyn), with whom i had had the original conversation about the charges. She threw me under the bus. She kept repeating that i "had signed it". She insisted that i said things that i did not say. She insisted that i knew things that i did not know. Even during my dispute with them over the charges, robyn took the things i was saying during that conversation and twisted them on me as i was speaking. my statements were completely disregarded. I could not believe that it was happening. Customs: There was a very long line to wait to pass through customs. Negative surprises: Everything from day 1 until walking off of the ship was a negative surprise. This is my report on princess' failure to deliver value for the fortune of money they charged me, on every level. Read Less
Sail Date: December 2017
We chose the cruise to enjoy some Winter warm sun and escape boring Christmas TV. We weren't disappointed, The ship as been refurbished since we last sailed on her,the self service looks and works a lot better. Of course like most ships ... Read More
We chose the cruise to enjoy some Winter warm sun and escape boring Christmas TV. We weren't disappointed, The ship as been refurbished since we last sailed on her,the self service looks and works a lot better. Of course like most ships two sections of the self service are now pay restaurants in the evening. Though most of our fellow passengers were either American or Canadian there was over 400 Brits onboard and on New Year's Eve they had a celebration at 8pm,( midnight uk time ) just for the Brits, then we got to celebrate again later. The entertainment was good and suited everyone,every other ship we have sailed on from America as been lucky if they could half fill their theatre but on here the theatre was full 30 minuets before the start most evenings. The service was good and food to the usual Princess standard. We had anytime dinning and during the cruise spoke to many Americans,we were told by quite a few of them that some America passengers received a phone call from Princess shortly before the cruise offering them the 14 day Christmas cruise for under $300 and we even spoke to a couple in the theatre who had taken the deal but had to take four nightmare flights from Seatle to Fort Lauderdale to get to the ship. We spoke to the future cruise rep on the ship and asked why we didn't get those sort of deals in the UK,she said because every ship that sails from Southampton sails full,which of course is not true,we asked about Sailings from Europe but got nowhere. We enjoyed the ship,the service,the weather so good choice. Read Less
1 Helpful Vote
Sail Date: December 2017
My family and I cruised on the Princess Caribbean. It was a 14 night cruise covering 9 ports. We had never cruised with Princess before, now I know why. So I’ll start with our staterooms. We booked 2 balcony cabins. I must say, we ... Read More
My family and I cruised on the Princess Caribbean. It was a 14 night cruise covering 9 ports. We had never cruised with Princess before, now I know why. So I’ll start with our staterooms. We booked 2 balcony cabins. I must say, we choose Princess because we missed out booking with Celebrity, our favorite cruise line. The staterooms smelled of urine. I mistakenly hung my night shirt on the bathroom hook, when I went to sleep in it, it reeked of piss. Piss is stronger than urine in my opinion. The sheets were barely changed. My son mistakenly spilled chili on his sheets and the sheets stayed on the bed 3 more days. My cabin was on the Caribe deck, deck 10. The laundry room must have experienced a leak because every evening the floors were wet and quite naturally it began to smell of mildew. It was very difficult to charge our devices, the outlets barely worked, at least consistently. We had 3 formal nights of dining, which meant we had to dress accordingly, so we did. All dressed up to eat what the Little Rascals referred to as mush. The food could have been feed to the malnourished animals on the islands we visited. The food on the lido deck was not much better, but at least we could manage a halfway decent breakfast. I ate Cheerios, Grape Nuts and bananas. I did manage to have a triangular shaped hash brown, egg over easy and crisp bacon on a couple of mornings,thank goodness. The third formal night we were treated to a dish referred to as “Lobster 3 ways. “ Well, what we received was lobster one way, nasty and tasteless. Seriously they didn’t even try, another way to keep overhead low. Now let’s move on to the service. Disembarking the ship when we were in port, the attendants were rude. Just to be clear, there was a noticeable difference in the way I was treated versus the way people with less melanin was treated. Take that anyway you want to. The funny thing is that the people of color that I encountered basically experienced the same treatment, coincidental, doubt it. Now let’s talk a bit about the activities and entertainment. There was BINGO, steel pan drums, ice sculpting, drink mixing, mahjong, western line dancing, do I need to go on ? There was a tribute to Whitney Houston,the height of activities for me. I heard it mentioned that Princess can offer better prices because they have less overhead. That makes sense because everything they offer is sub par. They claimed to have spent all this money when the ship was in dry dock. I believe they said 28 million. I think that was a mistake. It was probably like 28 dollars. Save your money and cruise another line. Cruising with Princess is money wasted. Quite frankly, this experience has left an indelible first impression. No Mas, No Mas. Read Less
Sail Date: December 2017
This was a spur of the moment, want to get away from the holiday madness, decision to go on this cruise. We are retired and can do things last minute, this offer came to us in email, we researched the ship and said let’s go and we ... Read More
This was a spur of the moment, want to get away from the holiday madness, decision to go on this cruise. We are retired and can do things last minute, this offer came to us in email, we researched the ship and said let’s go and we did. When we got on the ship we discovered it had a propulsion problem and will go into dry dock March of 2019, this explained the shorter times in ports. We did not mind the shorter days in port but if this is important to you you might want to look at another ship. We had some rainy weather to start with but we live in Arizona and we love rain. It was warm so you could sit on the covered decks and enjoy being outside and there were plenty of activities going on inside if you so desired. We did have to miss a port, Cartagena, Columbia, because the winds in the channel at Falmouth were elevated and it was felt the ship could not travel safely. We stayed overnight and left at about 5am to head to the Panama Canal. I wish we would have skipped Falmouth, not at all impressed, and our shore excursion was a beach break, which should have been cancelled before we got on the bus to take us there. It was raining, the beach was piled high with seaweed, it was awful, even the guides said it should have been cancelled, we did receive a 50% refund as onboard credit, because the guides complained, it should have been 100%, because it should have been cancelled. Going through the lock was amazing and there is a great view from the Sky Walker lounge. We had watched a documentary about the building of the canal on you tube before the cruise and it made it much more meaningful to us. Costa Rica was ok, they was actually great shopping right on the dock. Grand Cayman the beaches were beautiful, pretty sure there were not too many bargains there if you are a shopper. The ship is very nice, very clean everywhere and the service personnel are wonderful. We loved that they had self serve laundromats on each deck. They had two washers and two dryers and an iron and ironing board, use your cruise card to purchase tokens to use in the washer and dryer. They also had detergents, dryer sheets, and fabric softeners to purchase. The water on the ship was great, we did purchase cases of bottled water for our cabin and kept it in the refrigerator. When going on an excursion the ship will sell you bottled water for either $2 or $3 per 16 oz. the case was $6.50 plus gratuity for 12 bottles, or you could bring your on container and fill it up. Alcoholic drinks were expensive, we do not drink enough to make the drink package worthwhile. The food was marginal, nothing really great, we ate at Planks, the barbecue was not great, we had anytime dining and were pleased with that, it was nice to meet different people or even sit alone for dinner a couple of times. We had lunch at the Crown Grill, they serve English Pub food,complementary, we had the fish and chips, a little greasy. The buffet food was never hot, there definitely were plenty of choices, but nothing was great. We thought the dining room food was better than the buffet, at least it was hot. The afternoon teas were nice. The tea sandwiches and the pastries were good, the music was nice. Slice, did have good pizza and the burgers from the Salty Dog were good if you were hanging out by the pool at lunchtime. The soft serve ice cream from cones was great. The international cafe was good and we did purchase a coffee card to purchase specialty coffees, regular coffee and tea is complementary. There was always something to do on the ship, game shows, dance lessons, the theater shows were super crowded and you needed to get there 30-45 minutes to get a seat, there was music all over the ship but most of the times the music played over the speakers, not live, on the Lido deck was hip hop, annoying, most of the time. I would think for most of the age group on this cruise, I would say the majority were 55+. The movies under the stars, football games, were great., they served you popcorn, it was fun. They did try to sell jewelry and art We definitely will go again actually are looking right now for our next cruise, perhaps Alaska? Or a trans Atlantic? Read Less
Sail Date: December 2017
Princess did a good job on the food. Our room had a very nice king sized bed and adequate shower, closet space, safe and balcony. The Production shows at night were excellent. The Art Auction speaker who also gave a couple of lectures ... Read More
Princess did a good job on the food. Our room had a very nice king sized bed and adequate shower, closet space, safe and balcony. The Production shows at night were excellent. The Art Auction speaker who also gave a couple of lectures was very good. We thoroughly enjoyed him and the auctions. But there were 5 days at sea due to missing one of the ports-Cartagena. We missed it supposedly due to rough seas, although a ship parked next to us left at the time we were supposed to leave in those same rough seas. There was not enough to do to spend that many days at sea unfortunately. Our shore excursion in Jamaica bought through Princess turned out to be a disaster. It was sprinkling when we left to go on the river rafting. These were wooden rafts that had 2 chairs on them and one person "poled" down the river. We arrived on our bus for the rafting and were told we would need to wait 30-45 minutes. There was no place to sit so we stood under a tree and then another shelter. We were outside the whole time during the light rain. 2 HOURS later, we were still standing in the rain and waiting. Finally they said we could go or go back to the ship. By that time, the river was quite rapid and supposedly, two rafts had collided. We watched the raft drivers struggle to not run into the sides of the river. 16 of the 20 or so people left decided to go back. A few younger people stayed. We and all the 16, I believe, reported this to the shore excursion people. They kept putting us off each day on what they would do about it. We had paid $150 total for this excursion. Finally on the last day, they refunded $18 each, saying that is all they could refund by policy. It ruined an otherwise nice cruise. We didn't buy our last excursions through Princess. We believed a decent corporation should stand behind their products. We will not go on another Princess cruise for this reason. Read Less
1 Helpful Vote
Sail Date: December 2017
We chose this cruise because it visited three paces we especially wanted to see: Cartagena Colombia, Panama Canal and Costa Rica. Unfortunately due to weather related issues in Jamaica, the ship was unable to visit Cartagena. While I ... Read More
We chose this cruise because it visited three paces we especially wanted to see: Cartagena Colombia, Panama Canal and Costa Rica. Unfortunately due to weather related issues in Jamaica, the ship was unable to visit Cartagena. While I can understand that some things that are out of the control of the ship can happen from time to time, no other cruise ship visiting Jamaica that day was stranded in port, including a ship that left only a few minutes before our scheduled departure. While the missed port was the biggest issue for us, we were somewhat disappointed by the shore excursions. They were not bad, by any means, but, perhaps we expected too much. The one shore excursion we were fully satisfied with was the Atlantis Submarine, in Cayman. That is well worth the price, even though it is only about an hour. We had several experiences that were quite positive: the food and some of the activities. I found the food to be some of the best I have had on a cruise. All the beef was cooked just as asked, and was quite tender. There was plenty of variety and afternoon tea was a nice change . The cruise had several unhosted activities which I was quite satisfied with. The gaming meetings every afternoon were lively and offered a variety of games, and, for the first time for me, the nightly LGBT group was lively, with a nice variety of people, rarely fewer than 10 attendees. Read Less
Caribbean Princess Ratings
Category Editor Member
Cabins 3.5 4.2
Dining 4.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.9
Family 3.5 3.9
Shore Excursion 4.0 3.7
Enrichment 3.5 3.3
Service 4.0 4.2
Value For Money 4.0 3.9
Rates 3.0 4.2

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