4 Helpful Votes
Sail Date: April 2018
My wife and I booked the Portugal's Rive of Gold (booking No 483693). We flied 21 hours from Australia to join the river cruise. On the first embarkation day, we were told that one of the engine failed. As a result, the river cruise ... Read More
My wife and I booked the Portugal's Rive of Gold (booking No 483693). We flied 21 hours from Australia to join the river cruise. On the first embarkation day, we were told that one of the engine failed. As a result, the river cruise turned into coach tours, and the ship Osfrid became our hotel. At first, a coach took us to Caldas De regos, a Portugal small town where the ship had docked. On the following days, we had to travel on the winding hill road 4 to 7 hours a day, and hurried back to sleep in the vessel. One day, the coach's air-condition stopped working at the inside temperature as hot as 84'F(29"C). We were very sick while one guest started vomiting. Meanwhile our veranda cabin 203 was on the middle deck, diesel stink and engine noise annoyed us all the times. We are totally dissatisfied with this cruise, and request for compensation. Although the manager promised at the meeting that their customer relations would contact us on this issue soon, we have not heard from them. We sent an email to Viking, there is no any response. Read Less
3 Helpful Votes
Sail Date: March 2018
My experience of my first river cruise totally turned me off from going to future river cruises. Not only for 3 consecutive days, my mini suite cabin with balcony, is in total darkness because the boat double-parked with another and ... Read More
My experience of my first river cruise totally turned me off from going to future river cruises. Not only for 3 consecutive days, my mini suite cabin with balcony, is in total darkness because the boat double-parked with another and blocking all the sunlight into the cabin. As a result, there was no river scenery to enjoyed. In addition, my cabin had the odor of diesel fume and the noise of the engine plus the water discharge sounds made sleeping difficult at times. Even though this is the maiden voyage after its refurbishment, Osfrid was acting funny. For the first day, my cabin door could not open. Then the reading lights turned on by itself in the middle of the night. Next, due to the rising water level of Douro River and the multiple locks that control the water level of the river, the boat could not reach the towns we were supposed to go. As a result, most of us were bused to our destinations through winding roads. Even so, I enjoyed the land tours and the predetermined site visits, etc., due to the tremendous efforts made by the Viking program staff who arrange the itinerary to satisfy the unhappy crowd. I must say the night spent in a hotel in Salamanca, Spain was one of the highlights of this river cruise. Food was much better on shore than on boat. However, compliments to all the serving staff on the boat, especially Manuel, who tried his best to make dinners happy with their requests. Perhaps, the chef on boat needed to know many of the dishes were cold when they reached the tables. For this river cruise, I think the air fares they arranged far exceeded my upcoming trip with Smithsonian, same business class. Did I get my money's worth for this cruise, I should say "no". Read Less
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1 Helpful Vote
Sail Date: March 2018
This refurbished ship had its maiden voyage in March. This is relatively a small flat bottom boat. Our suite with open view balcony is on the second level of the ship. The foods on board was not up to standard. Cold dishes were served ... Read More
This refurbished ship had its maiden voyage in March. This is relatively a small flat bottom boat. Our suite with open view balcony is on the second level of the ship. The foods on board was not up to standard. Cold dishes were served in the dining room. However, the officer of the dining room did his best to accommodate the diners. Entertainment was minimal. Due to the water level of Douro River, our ship after passing several locks could not advance to the border of Spain. Lucky we had a young and energetic program officer who planned our land trips with success. The sleeting, cold and rainy weather did not help either. We sat in the bus for hours on winding roads to reach a destination. But the buses were comfortable and spacious. We enjoyed an overnight stay in a hotel in Salamanca and got to see more of the universities of Salamanca, and the great cathedrals. The land cruises and the foods served on land were very impressive. This trip is totally over priced and the business class airfares with a so called discount is totally unreal. Read Less
14 Helpful Votes
Sail Date: November 2017
After several longer river cruises (i.e., Budapest to Amsterdam) we thought that we might like what would be a much shorter trip (Douro river is only what, 125 miles long?) and kind of quirky itinerary; small towns and wineries with time ... Read More
After several longer river cruises (i.e., Budapest to Amsterdam) we thought that we might like what would be a much shorter trip (Douro river is only what, 125 miles long?) and kind of quirky itinerary; small towns and wineries with time to walk and explore. Wow did we like it! Beautiful countryside in Fall colors, visits to often tiny towns, and so on. Castelo Rodrigo, for example, is a hilltop hamlet with about 48 residents. We had time on our own in some very small towns to just wander. Very restful, actually Quite different from say, Vienna! I don't recommend this for one's "first cruise". Take a longer one, or several, with Viking and then try The Douro. Doing that really helped us notice the differences and fully appreciate the laid back leisurely nature of this trip. It is very well thought out and complete. I think you'll find it wonderful. As always with Viking there are little extras; to be met back at the ship with a Port wine toast, local foods acquired almost every day, and some unique entertainments. Portuguese Fado music. for instance. I HIGHLY recommend the post-river add-on trip to Santiago de Compostela in Galicia, Spain. The shrine of Saint James is not only the ending point of "The Way" pilgrimages, but also a UNESCO Heritage center. We loved the city and its foods. Tapas three times a day! Read Less
1 Helpful Vote
Sail Date: November 2017
Past cruises were on Viking. We are spoiled, we wouldn't choose any other. The hotel in Lisbon was first class and the little outdoor market yielded some unusual treasures.Our cabin was fine and ingeniously designed, although we ... Read More
Past cruises were on Viking. We are spoiled, we wouldn't choose any other. The hotel in Lisbon was first class and the little outdoor market yielded some unusual treasures.Our cabin was fine and ingeniously designed, although we missed having a chair - something that was provided on previous cruises. Having a veranda is great for relaxing and watching the scenery. The dining is exquisite, with many many menu choices. The service is excellent. Waiters and waitresses go out of their way to be of assistance. The shore excursions were fine, and Fatima and Our Lady of Remedies were particularly appealing. There was one very scary trip up a mountainside and I think the cruise director should warn people ahead of time that it will be alarming. Many of us were unnerved, some to the point that they did not want to go back down. Anyone who is afraid of heights would be terrified. Read Less
5 Helpful Votes
Sail Date: October 2017
We chose to sail Viking's Douro River after talking with a member of Viking's staff on our last cruise in Bordeaux. She said the fall was a fantastic time to visit Portugal. She was correct. We began our trip in Madrid 3 ... Read More
We chose to sail Viking's Douro River after talking with a member of Viking's staff on our last cruise in Bordeaux. She said the fall was a fantastic time to visit Portugal. She was correct. We began our trip in Madrid 3 days earlier on a pre-trip extension. Madrid is very modern and easy to get around on ones own. Viking's representative met us everyday and gave us ideas and tips for things to do. We would recommend the optional "Tapas Tour in Madrid" and the optional day trip to "Toledo". The Intercontinental Hotel in Madrid was near the Metro and several tasty restaurants. The included breakfast was great. We left very early on day 4 to meet the rest of Viking's passengers in Lisbon. We arrived at 7am at our hotel, the Trivoli. Of course the room wasn't ready and the Viking staff was tied up with the previous cruise who were leaving Lisbon for the ship in Porto. The hotel stored our luggage and provided us with coffee. We were able to meet with the Viking staff at 830am and get some advice for our first day in Lisbon. The hotel was less than a mile walk to the touristy section of town. We spent a fun day exploring on our own and then met the rest of the passengers at 7pm for introductions. Day 2 in Lisbon was spent touring the city in the morning. Plenty of time in the afternoon for independent exploring on ones own. That night, we did the optional "Taste of Lisbon" excursion - money well spent. Weather permitting, visit the Skybar on the Hotel's roof for a great night time view of the city. We left Lisbon at 830am in 4 buses for our trip to Porto. One bus took the optional excursion group to Fatima. The rest of us traveled for about 2 hours to Coimbra for a short tour of the university and then a fantastic Fado Lunch at a local restaurant. Good music, food, and endless wine. We arrived at the ship about 4pm to meet the crew. Day 1 in Porto included a morning tour with a stop for a Port tasting. The weather didn't cooperate today as rain kept us from really exploring too much on our own. We tried the optional "Graham Port Dinner and Tasting" this evening. The cost was 260 euros PP but I must say it was worth every penny. Viking has 3 other optional scheduled tonight and so only 6 of us went to Grahams. If you are a Port lover, this excursion is a must. We sampled 4 vintage Ports and then 10,20,30, and 40 year old tawney Ports. Afterwards, we had a 5 course dinner paired with wine and Port. A great evening. Day 2 we set sail at 7am for our Cruise on the Douro. The fantastic scenery starts about 35 miles inland and doesn't seem to end. I won't go into each days activities as this review is getting windy. I'll just touch on a few highlights. 2 included excursions not to miss are the whole day trip to Salamanca and the 7 hour trip to Favaious. They both were fantastic and fun filled days. A wonderful lunch in Favaious left us all in great spirits. A few words about the crew and ship. The Osfrid crew was amazing and friendly. Everyone from the 3 Cruise Directors to waiters to housekeeping were outstanding and hard working.. The ship seemed roomy, clean and comfortable for all 106 passengers aboard. The food was plentiful and ranged from good to okay. Part of that is a matter of taste -- we are not fond of fish - others will love it. This was our 3rd cruise with Viking. The Douro was probably the most scenic and friendly. The Rhine had the best ports and excursions. Bordeaux had the best wine and food. Read Less
3 Helpful Votes
Sail Date: August 2017
We chose the Viking River of Gold cruise on recommendation by friends and in place of our Elbe River cruise in 2016 that was cancelled because of low water. In order to ensure we would have airport transfers to and from the ship we asked ... Read More
We chose the Viking River of Gold cruise on recommendation by friends and in place of our Elbe River cruise in 2016 that was cancelled because of low water. In order to ensure we would have airport transfers to and from the ship we asked that Viking make our travel arrangements The start was a disaster. Viking had booked the last possible connection for us to Lisbon through Toronto which failed because of bad weather earlier in the day. Hotels in Toronto were fully booked so we spent the first night of our holiday with no luggage in a taxi going from motel to motel looking for a bed. The Viking help line informed us that due to our delay in arrival, the Viking transfer in Lisbon would probably not be available and we would have to make our own way to the hotel. Viking had also booked a 16 hour return itinerary which could have been competed in 8 hours with a more direct routing home. .We had to leave the ship at 3;45 AM on disembarkation day. We had tried well in advance to change bookings for a more convenient routing but, Viking replied that it was too late to alter the reservations. No doubt the disastrous travel arrangements colored our appreciation of the cruise itself. Despite that we can say there were many enjoyable aspects. The ship although small is well arranged, the staff of mainly Eastern Europeans is enthusiastic and wanting to help at every turn. The kitchen and menus are high average but there are not many local specialties to sample. Free excursions were offered every day and several of them were one-of-a-kind experiences you would not find elsewhere. The summer landscapes of the vineyards and olive groves were spectacular. There was a good amount of shade on the top deck to shelter from the blazing sun in the afternoon and the pool although only a meter deep provided welcome relief from the intense heat. One thing about the Douro is that even with 7 or 8 spectacular locks, the navigable portion is only 70 miles long so there is not much cruising. With 17 cruise ships on the river and few port facilities there are often two or three ships lashed side by side overnight in the dock obscuring river views from the common areas and rendering balconies virtually useless for those who seek a bit of privacy. Porto is the only city on the river but Viking offers a day trip by bus to Salamanca in Spain mid way through the cruise which is well worthwhile. For people who like to be cocooned in luxury, Viking is probably a good choice. If we use them again, however, we will make sure to book travel to and from the ship ourselves and would strongly recommend that others do the same. . Read Less
5 Helpful Votes
Sail Date: June 2017
We would not normally have done this cruise, but it was for my Mother-in-Laws 80th and she wanted us there. We had a lovely time. Everything exceeded our expectations, from the boat, food, crew, and cabin. We have sailed Silver Seas, ... Read More
We would not normally have done this cruise, but it was for my Mother-in-Laws 80th and she wanted us there. We had a lovely time. Everything exceeded our expectations, from the boat, food, crew, and cabin. We have sailed Silver Seas, Regent, Uniworld, Princess, and other Viking Cruises, but this exceeded them all. The crew was amazing, always smiling and anything they could do for you, they would. The food and the house wine were both exceptional. Our only complaint were the excursion, they was lots of bus time and we don't like that, so we created our own tours, and did lots of walking. It just seems that more active excursion could have been offered. However; many people enjoyed the excursion, just not what we like. The common rooms were lovely and there was always plenty of room available and waiters on hand. I can not recommend more highly! Read Less
8 Helpful Votes
Sail Date: June 2017
Dear community, we really had a fantastic cruise lately on Viking Osfrid. It is our 3rd Viking Cruise already and this time we decided to see Portugal, started in Lisbon and finished in Madrid. The Lisbon part was Hotel and Bus only ... Read More
Dear community, we really had a fantastic cruise lately on Viking Osfrid. It is our 3rd Viking Cruise already and this time we decided to see Portugal, started in Lisbon and finished in Madrid. The Lisbon part was Hotel and Bus only and ok, its rather a city trip but once you board the ship in Porto the feeling changes. Porto what a great city to explore and if you love wine and port than this is a must cruise. Don’t expect too much of an entertainment on those small ships but look forward to the tours. The landscape you see from the ship is not comparable with any other cruise and the fact that there is a lot of daytime sailing makes it even better. Our Cabin had a balcony which is a must I would say, keep in mind its quiet hot in the valley and rather colder in Porto. Food was exceptional compared to previous cruises and always with a local touch. Crew went out of their way to serve us and did a great job. They seem to be less personal than on other viking ships but really surprised us with their smile and service. Generally we felt this was the best viking cruise so far after we did the Rhine and China before. Thanks to the Osfrid team, job well done – we are coming back…. The Fellons Read Less
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