Early misgivings over what to expect from recent reviews were dismissed as soon as we got to the Mayflower Cruise Terminal, boarding was seamless, from check in to a glass in hand was just 20 minutes, Our Deluxe Cabin starboard/aft was large with an extended non overlooked balcony. it was clean spacious with a lovely touch of Champagne and Chocolates, a welcome return of dressing gowns and ...
We had some non-refundable cruise credits that were about to expire so we booked this short Easter cruise - with some trepidation. We'd only done a couple of very short/overnight trips in the past and were concerned that this one might be a bit of a party ship which, at our age, might be a bit overpowering. Actually it went surprisingly well! We had a full ship with its usual share of hen parties, ...
Wetherspoons at sea. First cruise with p&o since 2019. Cannot believe the decline in standards. No cabin service in the evening, rationing butter in the restaurants, stained carpets, tatty furnishings, ship was permanently cold (had to wear a coat in the lounges) staff very rushed. Poor information on ports. I did inform guests service of all of the above and to be honest they weren't very ...
We choose Ventura for the ports of call. Alas, three were cancelled but the ports we did call at were in the main okay during our 35 night sailing. Never again on Ventura, the food was of poor quality, the service, hit and miss, the entertainment average, I don't think anyone would watch the acts if they appeared at venues other than on a cruise. The cabins, managed to a Travel Lodge standard, ...
I travelled on P&O for first time and selected the ship Ventura.
This was my first mistake, the ship has no wow factor like I've experienced with other brands.
My biggest mistake was choosing P&O as their staff in Bars and Restaurants simply don't seem to care.
1) ordered wine with dinner, it turned up whilst I was eating my desert.
2) I asked to order a drink at a bar. It Was ...
I’m onboard now and the service has declined dramatically! Lots of new staff with attitudes and 3 star service. Rooms are outdated and in desperate need of a renovation. Stains on carpets and drapes . Bathroom still has a musty curtain and room temperature can not be fixed as they were here twice .
The staff questions everything. Order room service for breakfast no cutlery I call they say “are ...
We've sailed with P&O many times, first sailing with them back in 2011. This was the first time we were going to receive 'priority' boarding, however our embarkation time was delayed due to the requirement for the ship to be deep cleaned after a gastro intestinal disease outbreak. We arrived on time for our delayed embarkation and waited two hours outside before we were let into the terminal. We ...
It was when Lorena, Sous Chef in the Horizon self-service restaurant, asked me on the first morning what sort of bread I preferred for my breakfast toast that I had an inkling that Aurora was going to deliver something special. The 65-night Grand Tour to the USA and Caribbean certainly did that, starting each day with seeded bread for my toast, baked by Lorena and cheerfully delivered to my table ...
We have cruised with p.o very many times and i have to say that we have always had a very enjoyable time, our last cruise was in 2019 we did have three cruises booked after covid but p.o but they were cancelled as we had never been away for a chrismas and new year cruise we transferred one of our outstanding booking to arcadia. Boarding was very quick and easy, after our loyalty lunch we went to ...
We have just returned from Cruise N336 which was the 2023 Christmas Cruise to the Canary Islands
with P&O Cruises aboard the MV Ventura where we had a Suite, one of the best rooms on the ship.
Unless things change however, has been our last cruise with P&O.
Prices are increasing at a rapid rate yet there are constantly cutting services, they are no longer value
for money or premium. ...