Holland America Line Europe Cruise Reviews

I’m not typically one to write a bad review, or even write a review, but I was surprised by the lack of service on this ship. First, it took over 48 hours for them to fix our air conditioning. We respectfully asked 5-6 times the first two days and no one came. We were so hot. Then, after going to the front desk, on the THIRD day, someone came. Second, our ship departure was changed to trieste ...

Having recently disembarked from Holland America’s Rotterdam this(June 5 2022) I would like to share my thoughts with you. Be prepared for a long, thorough report. This a brand new, well maintained boat. We had about 60-70% capacity. A great majority 65 plus. Many walkers and motorized wheel chairs. Maybe a dozen children along with a group of 150 young European Travel agents who were ...

Two week cruise of Norway, with stop in Amsterdam in the middle. The ship felt new, and very clean. The staff was amazing, friendly, with many greeting you by name. The meals in the main dining room were delicious. Really enjoyed the multiple courses of small portions. The waiters in the main dining room quickly learn your names, and preferences. Specialty dining at Tamerin was fantastic. ...

Let me start by saying that the Nieuw Statendam is a beautiful ship with beautiful cabins and lovely employees. Unfortunately, that's about it as far as the advantages are concerned. Embarkation was badly organized in what could seem like a good organization: check people in in groups, give them group numbers and call them one after the other. And then send them all into the embarkation gateway ...

we picked this cruise because of the destinations, (although we have been to all except one before) have cruised with HAL before so knew what to expect. always thought that the entertainment on board HAL was very poor but this particular one was awful. it consisted of the on board singers, dancers, piano players, bands doing what they normally do in their normal venues but on stage. one night ...

WE chose Holland America's Westerdam OCTOBER 18, 2021 repositioning from Venice to FLL to return to cruising at what we thought was the end of the COVID pandemic., October 2021. WRONG! The 2021 cruising season morphed into a strange version of the book "Ship of Fools" . Four different HAL ships ( Westerdam cancelled) had their itineraries and cruises cancelled and consolidated onto the ...

Old ship, not remodeled. Staff on the ship work very hard, could not overcome poor management and worse leadership. 1- no smoking ship but when we complained about the cabin next door smoking all time. They were to busy to do anything. Several trips to the front desk. 2- very poor communication from the top. 3 - should have left and returned from Venice but instead we got a very ...

The expected changes due to the pandemic were the requirement to wear a mask any time or place outside your stateroom. There were temperature checks available and PCR testing was done at least twice during the cruise. The important test was just before getting off of the ship so as to be able to meet USG rules for getting back into the country. The staff was relaxed about using a mask in the ...

I booked this cruise in June and thought things would be better by August. As we all knew Delta variant came around and I was unsure about going but so glad that we did. The crew could not be happier or more attentive. The embarkation was not as hectic as I thought although they could have had fans in this huge tent we waited in. We got there at about 2pm, was given a group number to wait which ...

This was the first cruise I had ever been on as I had always been resistant to cruising. We picked the ship and itinerary carefully and I liked the idea of travelling on a fairly new ship. As hoped the Nieuw Statendam was a stunning looking ship and the public areas all looked luxurious. The cabin was a little smaller than I expected, but was well layed out and very modern. The shower ...