My only real complaint was the lack of any real activity for the kids. The loft was only open 1 time per day, at 10 pm. My kids were bored because all the other stuff HAL has is more geared to seniors. I love cruising HAL for this, because it tends to be more laid back, but for this cruise it was a giant drawback. As far as entertainment, Carlos was a superstar. The various gameshows and ...
I choose this cruise for the itinerary. We loved our suite except for the terrible bed.
All of the staff on board were so happy to be back. The food was not up to Holland's standards. no cream for our coffee, very poor quality beef, The only really good meal was in Rudy's Sel de Mer and Tamarind. I do have to say that staffing is still an issue for the cruise line. This could explain some of ...
We love to cruise! We chose this 14 day cruise with HAL because of the number of days at sea and the closer proximity to where we live. The ports of call were great--the Sea of Cortez, San Diego Santa Barbara, Victoria and Vancouver. I dislike writing negative reviews. We will always make the most of our cruises, and generally make our own fun. Here is what I wrote on the survey to HAL. ...
3 star Mariners, cruised HAL 137 nights, over a decade of loyalty towards HAL. Very disappointed with it’s treatments to loyal guests. Decreased in benefits, increased in “nickel and dime” up charges, gratuity, etc.
(Please see photos enclosed).
Menu selections mediocre (same old, same old). Cruised 3 times in 2022, same menu rotation, same entertainment line ups. HAL decreases menu ...
We chose this cruise so we could burn our future cruise credits from a Baltic Sea cruise that did not sail in April/May 2020. We unfortunately were denied a full refund of our fare. HAL held 50% on a Neptune Suite. When they put the Baltic Sea cruise back in the schedule for 2022, they did not contact us. We had to contact them only to be told the price had increased almost 3x and the would not ...
It is our first Holland America cruise. We knew it is more for mature passengers but we didn't care as we just wanted to try the Mexico Riviera cruise and the timing was right. We embarked from Vancouver and our check-in was a breeze.
Our oceanview stateroom with a large square window was very spacious but it was on deck one where most of their oceanview staterooms are located. The location of ...
THE GOOD: Very efficient at embarking and disembarking passengers smoothly. Smiley, welcoming and attentive staff. Very clean and comfortable stateroom. Good entertainment (we watched the dancers). Several choices of bars and lounges, all with excellent service. Pretty good food.
NOT SO GOOD: I couldn't help compare this ship with the one I sailed on 20 years ago. It was nothing like ...
Traversing the Panama Canal had always been a "bucket list" for my husband and me ages 67 and 72, respectively); being veteran HAL cruisers, we chose the NIEUW AMSTERDAM 21-day Panama Canal Cruise, 28 September to 19 October 2019, from Vancouver BC to Ft Lauderdale FL. We enjoyed a few days visiting Vancouver, BC before boarding the ship. Embarkation/disembarkation was fast and smooth. If there ...
Alaska & Glacier Bay itinerary. I've been on 7 cruises to Alaska, this was the first time for a good friend. I'm a 2 star Mariner on HAL, and like their no hassle approach, no hard up selling etc. Food was good in the MDR for the most part and excellent in the Tamarind and Pinnacle Grill. Great service from waiters and cabin steward. My one reservation with HAL nowadays is the lack of daytime ...
Visited wifes family in Tacoma and booked Holland to see Sitka and Hubbard Glacier and to see what Holland has to offer compared to other cruise lines. Very little action in pre cruise comments and no interest in a meet and greet. The cruise itself followed this scenario as it was most uneventful and very subdued. The ship design does not appear conducive to a lot of social activity as ...