This cruise goes from Clarkston to Portland. The first excursion we took was the JetBoat Tour of Hell’s Canyon. I have never seen anything like the terrain. We saw BigHorn Sheep, Deer, Turkeys, and a bald Eagle. The river is clear and beautiful.
This cruise was wine themed so we had wine tastings onboard and two dinners with wine pairings. We also did the Red Mountain Vines to Wine ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi! Thanks for taking the time to leave a review. We are pleased to hear that you enjoyed your American Empress sailing. We are so glad that the excursions, food, and onboard experience...
From the beginning a Disaster
Boarding through a dirty port gangway
Very weak welcome aboard
Dirty Boat
Sparse crew
Boat broke did not go for two days
Food awful and cold
Bars terrible
Only 3 not open most of the time
Only two bartenders
Dirty glasses everywhere
food, dirt on decks
Cigarettes' buts on floor
Housekeeper sporadic
Ports ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi cmichaelcornely! We are disappointed to hear that you found many parts of the sailing disappointing. We have passed your feedback along to our team....
This was a bucket list holiday for my husband and I travelling from Minneapolis, Minnesota to New Orleans. We paid over £6000 each for a 14 day holiday - a majority of Americans paid $20,000 per cabin.
We travelled from Redwing Minneapolis to New Orleans in an inside cabin. This was the cheapest cabin available. Our holiday started on 12th September and ended 26th September 2022.
The weather ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi Fesey! Thank you taking the time to leave a review. We are disappointed to hear about the problems with staff, food, and cancellations. We will pass the feedback along to our team....
To start with, I tried to find Minneapolis or Red Wing as the embarkation port but was unable to find it in the drop down and it wouldn't let me enter either cities.
1. We only got travel documents after our travel agent called them days before the cruise. I guess this should have been an omen.
2. The cabin had a large patio but was mostly usuable due to their being no shade from noon to ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi Welikecruzng! Thank you for taking the time to leave a review. We are disappointed to hear about the missed stops, internet situation, among other things you mentioned. We will pass the...
I have always wanted to cruise on the US rivers, and I also wanted to experience the largest riverboat, as well as steam-powered, so the American Queen was my obvious choice. Eventually, I hope to cover all the US rivers that offer overnight cruises.
We flew in to St. Louis, and were lodged at the Hilton at the Ballpark, where we checked in, and completed a Covid test.
We toured St. Louis ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi bob brown! Thank you for taking the time to leave a review. We are delighted to hear that you enjoyed your trip on American Queen! We will pass your feedback along to our crew....
American queen River cruise, NOLA to Memphis. June -26-July 4, 2022
After years of ocean voyages, we experienced our first River cruise!
One night hotel and Transfer to boat included
We booked one extra night ourselves
We had a Nola tour. On boarding day, Very good info. Three stops.
Then Transfer to ship after tour
Our buses and drivers stay with us the entire time, they drive ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hello IamAlyce! Thank you for your feedback and kind words. We are glad to hear that you enjoyed your time sailing on American Queen. We hope to see you back on the river soon!...
The boat was period décor throughout. Having a little balcony was relaxing. I was on a Road Scholar booked trip so excursions were included and well arranged. Learning about the hardships of the Discovery Expedition, it was surprising that the trip was completed.
The food in the main dining room was sumptuous with a variety of choices. I personally opted for the River Grill. It was more ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hello water kid! We appreciate your kind words and are thrilled you had an excellent time on American Empress. We hope to welcome you back aboard in the future!...
Staff worked very hard to please the guests. The crew continually displayed great enthusiasm and many wore more than one hat--and wore them well. Cabin was comfortable. Dining room food was very good for the most part with enough variety for a week on board. Excursions were somewhat limited due to inclement weather and location. Talented musical entertainers. Our first river cruise after ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hello roamgeorgia! We are thrilled to hear you had an excellent time sailing with us, despite the sporadic T.V. reception. We will make sure to pass your feedback along to our crew....
For the first 4 days they were so short staffed that it was buffet only! So sick of eating lukewarm food and mass produced! Then they brought on enough workers to have service, at dinner only! Also all their other boats are fully staffed, heard that from a inside source.
One bartender per bar, when they were open, should have had at least two, long lines. Wine offered? Maybe 8 types, and I can ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hello Shortyman! We appreciate you taking the time to leave us feedback. We are disappointed to hear that you did not enjoy many aspects of the cruise, such as the food, wine, and service. We...
This cruise was booked in 2019 for sailing in 2020, but eventually we did it in April 2022. New Orleans to Memphis.
Check in at the Hilton Riverside the day before, plus Covid test, was straightforward. We did not stay at the Hilton, but on departure day made our way to the Hilton by cab. We had booked the pre-cruise excursion, which was excellent. Amusing and informative guide for a 4 hour ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi AliWood! We appreciate you taking the time to leave us a review. We are disappointed to hear about a lack of communication about The River Grill and bar. We are glad you enjoyed some ports...
Sail Date: April 2022
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