We chose this cruise to visit Morocco and several ports we had not been to but the Moroccan ports were cancelled at the last minute. Although this was a complete overreaction by the cruise line and we were disappointed it was followed by many other disappointments. The food onboard is nowhere as good as that offered precovid, ie some cold dishes and the flavour and variety has deteriorated. We had ...
Terrible experience. A constant struggle against the the very unhappy and agressive employees, bad and scarce food, bad or absent service, bad organization and lack of customer service on all ends. Very long waiting lines everywhere and for everything. Salad was a luxury good on board. Either one day carrots or one day bell pepper. Both was.impossible. Generally not a very good quality, neither ...
We have cruised with Crystal 4 times previously and have anxiously awaited its return. We had a cabin with ocean view on deck 7. The cabin was 215 sq feet and was well laid out. There was ample drawer and closet space. The cabin attendant kept the cabin spotless.
The food at the main dining room, buffet and specialty restaurants was excellent. The selection of the entrees in the main ...
Dear Virginia from Roslyn,
Welcome back! We are thrilled to hear that your experience on Serenity was a marvelous one.
We deeply appreciate your trust in choosing to sail again with...
Crystal is my "go to" luxury cruise line. Having been on >50 cruises all together. I have always been totally impressed with the Enrichment, entertainment food and crew. I have also been labeled as someone with "high standards". The words that you often hear about the new crystal is "better than ever". My previous crystal cruises I have rated as A-A+! This one roundtrip Miami on Serenity was IMO a ...
Dear mario 1,
Thank you for choosing to sail with Crystal once again. It is lovely to hear that you enjoyed our remarkable boarding process, entertainment, and enrichment opportunities. We...
Before I begin my review of this cruise, I want to say that we are Sapphire with NCL. That means that we have spent more than a few days cruising with NCL and have seen many changes over the past few years. We cruised 46-days with NCL in 2023 alone.
Where to begin?
We booked 2 cruises with NCL for November. The Gem from Istanbul to Athens then a Transatlantic on the Breakaway out of Rome ...
This is my second Queen Elizabeth review.
Cabin - This time we were in cabin next door to where we stayed last year. Everything was well maintained, clean, and plenty of space and storage for our 34 night cruise.
Service - impeccable everywhere.
Food - Britannia MDR breakfast lunch and dinner always hot, beautifully presented and tasty. Freedom dining works for us. No queues. Every table ...
Entertainment was great with the shows where a stand out, but in general the entertainment team did a great job working hard all day . service was good the staff in the restaurant they done a great job . The food was a disgrace on this ship. corporate cost cutting to the max.low quality.tasteless.cold.i think they left the chef in port. this was a very bad image of italian food.the owners need a ...
The ship itself is wonderful, well laid out, constant cleaning & maintenance daily.
Very clean & fantastic staff in bars, pool area’s & toilets.
The buffet has plenty of choices although food could be hotter at times.
My biggest gripe are the reception & excursion staff. I’m not sure how they were employed as customer service should be first & fore within any company.
Arrogant & ...
Like most people we spoke to we chose this cruise because of the port stops in Alexandria, Safaga and Jordan ( Petra ) all of which were cancelled. Other cruise lines were still using these ports. Also a lot of passengers only found out about the cancellations either when they embarked or after flying in to the embarkation port. Too late to cancel. Disgraceful treatment led to a lot of disgruntled ...
Great itinerary with very interesting ports alas the highlight ports were cancelled without being informed of this change and no interesting ports were added.
Embarkation was easy and organised
The highlight were the exceptional staff especially cabin dinner and entertainment staff so friendly and cooperative
Poor nightly shows the best was done by the crew
Good was good except not ...