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10 Costa Pacifica Romantic Cruise Reviews

We booked Costa Pacifica for 10 night Mediterranean cruise for our wedding anniversary. It was our first cruise and i would say that it met and sometimes exceeded our expectations. Value for money was great and with few exceptions ... Read More
We booked Costa Pacifica for 10 night Mediterranean cruise for our wedding anniversary. It was our first cruise and i would say that it met and sometimes exceeded our expectations. Value for money was great and with few exceptions everything was awesome. Cleanliness overall was top. Reaching places on the ship was easy after we discovered the interactive screens. Sadly, always some of the elevators were out of service. With the exception of our dinner waiter who was later then other waiters, the staff was very helpful and friendly. Food quality and variety for us was exceptional. Many serving buffets and hours. We loved sea fruits, bakery, grills, pastas and desserts. We dinned in My Way restaurant. The menu was different each night, with 3-5 options for each meal, italian cuisine at it's best. Daily and evening events, some free, some paid. We were clearly explained that this is an italian ship and although we enjoyed the italian atmosphere, we felt that some events were for italian guests mainly. English is the second language here. Theatre shows were ok with some good singers, decent dancers and great acrobats. Some comedy also. Internet packets are expensive like all cruises, but there are some social packets and even one option to pay for minute. Excursions were worth it, some a little expensive but it was the best option. We booked northern part of the Lanzarote, Puerto de la Cruz in Tenerife, and the 9h all around Funchal (fabulous experience). We chose to visit Marseille and Malaga on our own and it was a good plan. We absolutely loved the condition of the ship, the design and decorations. Everything reflects a musical theme. Recommend it. Read Less
Sail Date September 2019
Sail Date: 08 September 2017 Destination: Europe - Western Mediterranean Embarkation: Kiel Just returned from a cruise, the Costa Pacifica.We chose this cruise for the itinerary and we were not disappointed. We enjoyed every port ... Read More
Sail Date: 08 September 2017 Destination: Europe - Western Mediterranean Embarkation: Kiel Just returned from a cruise, the Costa Pacifica.We chose this cruise for the itinerary and we were not disappointed. We enjoyed every port of call, stunning scenery combined with history and beautiful buildings. The Costa Pacifica is a lovely ship with lots to offer My husband and I are cruising enthusiasts. this was my first cruise. Being both retired we have chosen cruises to have the opportunity to visit different country but most of all to discover all the entertainment on board and to meet such wonderful and charming people on board. My husband is already a Costa Club member , the last time it was on Costa Victoria. The staff was as usual fantastic and really did all what they could to keep up the hospitality of Costa. It was an excellent and very amusing experience. We dined in the New York restaurant and the food was excellent as was the waiter service. We had a fantastic wine waiter called Boaquina Santos II who was excellent at his job. The food was really good and the service was amazing. The show in the evening was good. We have been so lucky to meet people such as Beautiful Cynthia Bulka, very good and warm bar maid services with the smiling and charming Lalremruati (Remy) (Cocktail Waitress), the very beautiful friendly blonde from Portugal, Zaenal Mustopa F& B server. These persons have really touched our heart with their kindness, great devotion and most of all with the communicating friendly smile, a great thanks to them who have make our day and night a real dream. I wish them all the best in their professional and personal life. Do not change anything, be always the same .You are wonderful persons. We watched all the dance shows in the theatre and the lounge bar, the Afro Arimba dance productions were brilliant. A big thank and applause to the beautiful fantastic singer Julia & the great and talented Saxophonist Roberts for their romantic song. The everyday shows were excellent with different teams and the unforgettable show delivered by the various people (non entertainment team) on the day before our departure was just fabulous, talented and surprising Just can't imagine such good and hidden talents behind the scene. Hospitality Service well managed and very helpful with different foreign languages - Mainly the smiling Rodrigo and the charming Laura Sini. A big kiss from Costa Pacifica Boutique to the beautiful and smiling waiter 407 Michele Pereire, excuse us for not writing well the name. We will not forget our two Francophone Hospitality Service Senior Specialists namely the charming and smiling Lisa Coppola and Julia Fouquet with their unconditional devotion. They were more than helpful A big thank to the very talented photographer Alexandre Bega and his team. We did various good excursions - value for money - A big thanks for the hospitality and animation team, the fantastic and talented Josuah. Wish him Good luck VIGO City Tour Visited a city in Spain and then Portugal. Was an interesting tour. CHERBOURG The trip to Normandy was our favorite excursion of the cruise. It was very moving, our guide well informed, and the museum at the graveyard very well done. Overall it was a fantastic cruise with great values. Read Less
Sail Date September 2017
We chose this cruise for its itemerary and price. It was a very good value. You need to understand Costa is an Italian/German line and there's not many English speaking guests on board. If this is a problem for you DO NOTGO ON THIS ... Read More
We chose this cruise for its itemerary and price. It was a very good value. You need to understand Costa is an Italian/German line and there's not many English speaking guests on board. If this is a problem for you DO NOTGO ON THIS CRUISE, My wife and I enjoy being around people from around the world. If we want to only be around overweight people speaking English we can just go to the local Cracker Barrel. We had many interesting conversations with guests from all over the world. Unlike Americans, most Europeans can speak English in addition to their native language. Embarkation was a bit chaotic. We waited 2 hours or more in line checking in, On the flip side, disembarkation was very smooth and fast. The food was fine. Not as many choices as to where to eat as we are used to but pretty soon you figure out where to go eat during the day. If you can't decide what to order off the menu just order both choices. You have to pay for most anything, colas, ice cream, etc. The ship is called the Music of the Seas and it lives up to its name, with numerous bars with a variety of music. Our only complaint is that although most of the performers sing and play instruments quite well, they always accompany pre-recorded music. It sounds great having an orchestra behind them but I would prefer the music being all live. Evening shows were very good and good seats were usually available. We did not go on the ship excursions, preferring to arrange them on our own. We used Viator for tours in St. Petersburg and for biking in Tallinn and were very pleased. If you do go rogue and schedule your own tours beforehand in St. Petersburg be absolutely sure your documents are in order or customs won't let you off the ship which would be a major bummer. Overall, we thought the ship was beautiful. Staff was attentitive and food was good. We had a great time! Read Less
Sail Date July 2017
This is our 15th cruise, we sailed with such companies as Celebrity, MSC, Carnival, Royal Carribean, NCL, Costa. This time we sailed for a cruise on the Norwegian fjords on the Costa Pacifica (04-07 to 15-07). This cruise surprised us ... Read More
This is our 15th cruise, we sailed with such companies as Celebrity, MSC, Carnival, Royal Carribean, NCL, Costa. This time we sailed for a cruise on the Norwegian fjords on the Costa Pacifica (04-07 to 15-07). This cruise surprised us so much that we decided to write a review in English. The food on the ship is horrible in general and the whole service, every day on deck 9, a choice of 3 kinds of meat (chicken, pork, beef) and 3 side dishes (mashed potatoes, rice, boiled carrots). Either other food is either missing or quickly ending, most of the days the food on deck 9 looks like the photo below. Tomatoes and other vegetables are missing, only 2 kinds of salad. At the same time on the whole ship surprisingly delicious desserts compared to other cruise companies. In the restaurant the food is no different from the one offered on deck 9, at the gala dinner you will be served 1 crepe and a sandwich with sausage and butter for a snack. The waiter simply forgot about us for 1-1.5 hours and then served meals randomly. I received what I asked with a probability of 50%, I had never before seen such a frequency of errors in the restaurant. The wait was very long, and they could not bring paid tea to dessert because of this ordering the dessert lost any sense. We were at the restaurant 3 times, after which we realized that it was a waste of time (in other cruises we went every day) On the ship free tea can be found only in the morning, and this is the worst tea that I have ever seen. After breakfast, all the vending machines with tea were closed. Sports court works 2 hours in the morning and 2 hours in the evening, to get a basketball you need to find a sports instructor that is almost impossible, in this connection, sports courts are always empty. The ship has absolutely nothing to do, the only worthy musicians most of the time performed songs in German, shows below the average, often without decorations, the casino is empty, in a nightclub until 3 am there were games for children. Near our cabin 90% of the time was a basket with garbage, usually it moves to the cabin where the cleaning takes place, this time it just stood at our entrance, the dispenser for shampoo is broken, soap is missing, extraneous hair in bed, for 2 days the plum in Shower and flooded the toilet.  But of course the biggest surprise was to see the cockroaches that crawled into the fridge with desserts. There were about 10 of them at the same time in one place, the big ones quickly ran away and the middle and small ones managed to be photographed and videotaped. Never before have we seen this on a cruise, after that we did not want to eat on the ship. We came to the reception and informed that we want to refuse the service fee in connection with the listed problems, and we want to receive an official response regarding the inconveniences in the cruise, to which a man with a mustache as on the package "pringles" said that it should be, answering - "no "To any of our questions. 200 euros is a small amount, considering the cost of traveling through Norway, but not paying a tip was a matter of principle. Upon returning from the cruise, we wrote a letter to Costa Scandinavia, to the manager "Paola", describing the situation exactly as in this topic, we did not receive an answer within a week, after which we wrote to the main office of "CustomerService@costa.it", they also did not Answered nothing. In a cruise on ships Costa does not need to go because of a lower price or an interesting route, because the inconvenience delivered in the process can spoil your vacation. P.S apologize for bad English, used an interpreter to leave feedback on the international forum. Images on link https://cloud.mail.ru/public/2XsS/hAq18FpHC https://cloud.mail.ru/public/5CXg/tZxDP8xmP https://cloud.mail.ru/public/HQNk/hTbLN5jAP https://cloud.mail.ru/public/7Tiu/UkCZpy7kj https://cloud.mail.ru/public/A1xV/RiaHpjHNA https://cloud.mail.ru/public/MPT7/cuPRCDsPt https://cloud.mail.ru/public/9bVd/Vp9ejFhfV https://cloud.mail.ru/public/8BXk/hGgKFgb27 https://cloud.mail.ru/public/9Vav/ob2inwBts Read Less
Sail Date July 2017
This was not our first Costa cruise. We went to the Carribbean on the Fortuna in 2010 so we knew what to expect. Again, we chose Costa because of the destinations and overall value. We were hoping for better food since the ship is ... Read More
This was not our first Costa cruise. We went to the Carribbean on the Fortuna in 2010 so we knew what to expect. Again, we chose Costa because of the destinations and overall value. We were hoping for better food since the ship is domiciled in Savonna, Italy, but it was pretty much the same; good variety but bland! Even if you like Olive Garden it gets old after 11 days! (which we don't) What was lacking in food quality was made up for in service. We were concerned that the language may be a problem, but all of the staff we encountered were helpful and accomadating. We spent several days in Rome before embarking so we did not use Costa to get to the Port. We took a taxi for about 90 euros. We arrived early and waited, but once the ship cleared customs we were on the ship in about 20 minutes. We left on time for Savonna where more passengers would board. We had the early seating in the New York New York dining room and noticed that the ship leaves port just as we were beginning to eat as evidenced by the rumbling engines! Our first day we did the Monaco tour amid kid protests. The coach ride was 2 hours each way and there wasn't a whole lot to see except to say you've been to the real Monte Carlo & Hotel Paris(Vegas' MC obviously is not on the Mediterranean!)and seen the "rock" upon which Grace Kelly lived. Oh,and the Grand Prix course was a bonus. The scenery alone made it worth it and the weather perfect (sunny 65F) Anyone apprehensive about going in November (as we were) I would not discourage them. Also, the tour guides kept saying how we were so lucky that we could just walk into so many of the churches and sites as there were no lines and they were open!! Our next day was at sea so we spent that time getting to know the ship. We did not take advantage of alot of the ships activites (spa,crafts,aerobics, etc.) Our kids did participate in the rec games on the top deck (volleyball/basketball) and the Squok Club. Kids went to the Squok club in the evening after dinner in leui of the entertainment. The Squok Club had themed activites and I thought they did a good job. They were multi-lingual so if you're kids are younger I believe their needs would be met; however, we brought walkie talkies to communicate since we didn't pay extra for international phone use. We were truly on vacation with no cell phone/internet access and limited English channels. Some ports had hot spots so we could catch up then. The upside was my kids actually read the USA Today we ordered to stay "connected"! As far as the tours, we are usually the adventureous type, but opted to book through Costa since we were first timers to Europe. I know we could have probably seen more but maybe not. We didn't want the stress and they offered reduced rates for children. The tours were grouped by language and despite being the English speaking minority this was not a problem. Booking the tours was easy & organized. I did not book in advance and for a the Olympia tour I booked the day before and they had room. I thought the guides were knowledgable and loved what they did. My favorite tours were Galilee and Jerusalem/Bethlehem. They were the most expensive but also the longest and included a lunch buffet that was very good. A much needed break from the European fare offered on the ship. The Pacifica did not go to the port of Ashdod due to security concerns. Instead we stayed over night in Haifa but this did not impact any of the tours. This cruise line and itinerary is not for everyone. My husband and I always wanted to visit these ancient places and were happy with the "snapshots" of the places we got to visit. We definitely want to return and visit more in depth. I would recommend this cruise to families who like adventure and want to immerse themselves in the culture. My children have a new appreciation for their home in the USA. Things we liked: Gelato, feral cats, porticos, olive trees. Things we hated: pushiness, driving in Rome, luke warm water, WC's. Read Less
Sail Date November 2011
(I am a former tour mgr/director with 40 yrs-on and off-under my belt and a restauranteur who has done it all from PEARL DIVER to owner)....my wife and I normally travel by land....train/car or just rent and apt so we can immerse ourselves ... Read More
(I am a former tour mgr/director with 40 yrs-on and off-under my belt and a restauranteur who has done it all from PEARL DIVER to owner)....my wife and I normally travel by land....train/car or just rent and apt so we can immerse ourselves in the local culture....most of my cruising was done for work...bringing 100-200 clients aboard(lived 4mos on NCL's Starr Odyssey)so this was our first Costa cruise and only our fourth cruise together....we choose the pacifica because of the itinerary and the timing met our schedule....we were concerned about missing out on Egypt and reading some negative reviews on the ship/food/service/entertainment and the mix of passengers(noisy/pushy/and smoking)and added to our concerns were the problems with Costa's web site and personnel who were at the end of our phone calls....but off we went and very glad we did....the ship was spotless/all the staff was very helpful/the food was great and plentiful/the smoking was confined to certain areas on the ship/the mix of passengers added to our enjoyment/and no one was pushy rude or whatever the negative comments suggested and the shows were more than adequate (actually some very good)....we spent 3 nights in Rome prior to our cruise and took the train to civitavecchia where we exited the train(no climbing stairs etc like I had read)and took a taxi right to the ship ($20)....check-in was very organized....places to sit/juice and toilets available...(we were given a number after they took our luggage)by 1:30 we were in our room with bags and info on our beds....we went up to the matre'd(Simone) to reschedule our seating from late to early with no problem and actually as the dinning rooms were quite full and we wanted a table for 2 we were put into one of the Samara's DRs with only 10-20 other guests with the same menu as the main DRs but very quiet and relaxed....we did eat 2 nights in the main DR and both venues had excellent service our cabin was on deck 2 at the rear of the ship and I picked it because of price and the fact that it was bigger then the normal cabin with 2 large windows(it was very QUIET)....at each port the debark and embark was handled very smoothly whether you were on tour or going off on your own....x-ray/pasport check etc....never a problem....Savona on our own where met friends and went to lunch....at sea then to Katakolon for a trip to mt olympus by rent-a-car(no problems locals helpful as they were everywhere)....at sea then Israel(Ashrod) for Bethlehem and Jerusalem(very long day on ship's tour but you have to do it)then on to Haifa for a ships tour of Galilee and Nazareth(well worth the time and money)....at sea then to Turkey(Izmir)and on to Ephesus(the highlight of the tour for us and our biggest adventure as we rent a car for the day)it has to be seen....vast and beautiful(pictures do not do it justice)a stop in Kusadarsi for lunch by the sea and again very friendly/helpful locals....at sea and finally Athens and the Acropolis(we take the metro-about 20 min walk along the pier-easy metro info and a nice walk at the end to the Acropolis and a walk through old Agora and a visit to the Plaka with lunch at a local rest then metro back to the ship....what a perfect ending to our trip.... Read Less
Sail Date March 2011
We intentionally arrived at the port after 1:00pm hoping that many would have already embarked. Unfortunately, embarkation did not even begin until after we had arrived so we had to wait for one hour and 45 minutes before getting on the ... Read More
We intentionally arrived at the port after 1:00pm hoping that many would have already embarked. Unfortunately, embarkation did not even begin until after we had arrived so we had to wait for one hour and 45 minutes before getting on the ship. The embarkation area was clean, as were the restrooms and they offered water to the passengers. Italians don't understand the meaning of a line, so when they call your number, just elbow your way in or you'll keep getting pushed to the back of the crowd. The ship's decor is very gaudy and there is definitely a party atmosphere. If you are looking for a sophisticated, easy going cruise, this is not the place for you. Like I mentioned above, I have never experienced how the Italians don't understand the concept of waiting their turn. Many times at the buffet, guest services desk, shore excursion desk, and boutique they would just get right in front of you. You really have to elbow your way in and stand wide to keep them from going around you. It was really unbelievable and so rude. In the cabin: They never could got the air conditioning right. We had them come 3 times and they never got the temperature below 80 degrees Fahrenheit. This was really unbearable for my husband. There is only one TV channel for English speaking passengers - BBC news. If you are anywhere near the back of the ship be advised that the Teen Zone starts every night between 11:00pm and 12:00am. For at least 2 hours there will be loud music, chairs scooting and a loud DJ. This was not stated anywhere on Costa's website. We had to ask the people in the cabins on both sides of us to please stop letting their balcony doors slam. Another Italian thing I guess. There is no dinner buffet on this ship; only pizza in the evening. The service in the dining room was just okay. Not on par with Celebrity, Princess, Oceania. The food was okay, but not as good as many other ships I've been on. The food is Italian for the most part; don't expect a lot of steak and baked potatoes. Be advised that few shore excursions make for English speaking passengers. I was very displeased about this and let them know it. The main reason I booked this itinerary was for the ports along with the excursions I could choose. If I had know that half of the excursions I had purchased would not make, I would have chosen a different cruise line altogether. Each day all of the Italian speaking excursions would make, but only 3 to 4 in English and ever then, there would be another language spoken on your tour. I did not have a problem with that. There is no craps table in the casino even though they teach how to play it on one of the TV channels in the cabin. I thought that was strange. Why show it on TV if you aren't going to offer it. The pit boss said Italians don't like craps as it's too hard to understand. Compared to Princess, RCCL, NCL, etc. the photo area is very disorganized. You just have to wade through picture after picture until your find yours, as they only put a few up on the walls. There is a daily hotel service charge of $14.00 added to your bill. We questioned guest services about this twice asking if it was for tips for our room steward, waiter, etc. They were very vague, but did end up saying no. We verified this by asking multiple bartenders, a person in the salon, and our room steward. They do not see any of this money, nor do they receive the surcharge that is on every bar tab. If you want any of them to receive a tip, you need to write it in on your bill and give it separately to your room steward, waiter, etc. We got them to remove the daily service charge from our bill. Also, I know it cannot be helped, but be advised that they take your passport twice while you are on this cruise. All in all, the ports were nice and the excursions we ended up going on were good, but I will never book another Costa cruise. Read Less
Sail Date August 2010
Costa Pacifica. A Novel. We are a couple in our 40's who have cruised 12 times (HAL, X, Oceania, Carnival, RCCL, Regal Empress, NCL, MSC). We booked this cruise because of the itinerary, price and, in part, international clientele. We ... Read More
Costa Pacifica. A Novel. We are a couple in our 40's who have cruised 12 times (HAL, X, Oceania, Carnival, RCCL, Regal Empress, NCL, MSC). We booked this cruise because of the itinerary, price and, in part, international clientele. We are independent travelers--have only taken 2 excursions on all these trips--who like to explore new cultures via interesting itineraries, and relax on board when we cruise. With the exception of the gym and library--which we hope will be well equipped and stocked- -we are not interested in ship amenities such as entertainment, activities, casinos and so on. The ship appeared well designed for persons with a disability. We also booked before the Pacifica was launched so it was a bit of a gamble. When the reviews started rolling in, we started to sweat—needlessly it turns out! I know this cruise is not for everyone, but we had a terrific time. If you want things to be exactly like other cruises you have been on and will sulk if they are not, you may not have a good time. Open your mind and heart when you go. Additionally our concerns were because we had sailed MSC in the Mediterranean and most people were saying the two lines were similar. I can say that in my experience the worst food and service was on MSC, and we probably had our best trip ever on the Pacifica (due to many factors besides the ship such as the great ports and flawless weather--yes sometimes the planets line up). Thankfully the two experiences were like night and day. Was "corporate" on board our sailing? How does one explain this? Heading overseas: We flew Alitalia, and the experience was excellent. After I booked, I read the reviews and they were horrible. However, the plane was clean, on time, crew excellent, the complimentary wine pleasant and always available AND no lost luggage. On the return trip we had personal TV's with probably 50 movie selections. Pre-cruise: we spent 2 nights in Rome at the Crosti. It was a clean, nice hotel with a great breakfast. It is near Termini which it is nice for those who transfer independently. The only issue for me was that we had a first floor room, so there was street noise, and also shoe noise on the marble floors in the lobby which was just a few feet away. Last time we were in Rome we used the Leonardo Express from the airport to Termini, but ended up booking a shuttle this time because I found a good deal. We regretted it. We had to wait 45 minutes for other passengers to come in, and we ended up being the last dropped off. It was a 2.5 hour ordeal, when the train would have been about 45 minutes, total. We used the same company to shuttle us from port to the airport (not enough time to use trains), and they were excellent--I think around 100 euro and only took 45 from Civitavecchia to FCO. It is called "Airportshuttle". We purchased daily subway cards and found our way around the city with ease. We took in some sights we had not seen on our last visit: Tivoli Fountain, Spanish Steps, Vatican Museum and Sistine Chapel, Circus Maximus, and revisited the Coliseum. Because we heard Saturday was the busiest day at the Vatican, we used a ticket buying agency before we left to smooth the way inside. It was a good call since the lines were hours long to just buy tickets. It was crowded but at least we got right in. Not sure if I can post a link, but it was called Rome-Museum— http://www.rome-museum.com/. The local food specialties we tried were great: tripe Roman style, oxtail, fresh anchovies, sautEed greens, caprese salad, whole artichokes dressed with the ubiquitous but delicious olive oil and lemon, and of course cured meats and cheeses. On Sunday morning we headed to port. We purchased tickets to the Civitavecchia port the night before at Termini station. This is not necessary, but we went ahead and did it because we had no idea if there would be lines the next day. The ticket was 4.5 Euro each and the ride took an hour and 15 minutes. It was not an express train- you can get an Express ticket for about twice as much and shave off 30 minutes or so. We chose the slow train because the schedule worked better. Be advised that Termini is a high theft area (not robbery, but theft), so don't let you bags out of your sight for a second. From the train station in Civitavecchia, you walk through the little town for 10 minutes or so to the port entrance, where there is a free shuttle. We arrived to a makeshift embarkation hall and were given a number to board, and were told it would be about 1:50pm -we had arrived at 1pm. There were uncomfortable chairs to sit in and the bathrooms became dirty quickly. We had prepared ourselves to expect the worst so we tried not to get too worried. The check in staff was excellent and we were quickly on the ship once our number was called. We went to our unlocked room to retrieve our key cards and then went to a self serve Kiosk to register the credit card for on board expenses. The ship was beautiful! Maybe a little flashy for my typical tastes, but spotless and lovely. I liked that many of the lounges radiated out from the atrium. It became like a village square at night, albeit on several levels, with everyone out and about in the same general area. This ship was kept cleaner than other ships I have sailed. Fewer dirty dishes lying around, and bathrooms were cleaner. Or maybe in Europe they just know how to flush the toilet and not pee all over the seat. The fellow passengers were European, mostly Italian. We were told there were about 500 persons speaking English on board -about 15% of the passengers. I suspect this included many people that spoke English as a second language but did not speak Italian, French, German or Spanish--the other main languages served on board. For instance, there were many Japanese, and persons from other parts of Europe on board. Sure there were different ideas about space, including the infamous sidling into line a bit, entering the elevator before anyone could vacate, but it was hardly a big deal for us. I could not see going all the way to Europe and insisting on being on a ship full of Americans with American food and customs. It just made no sense unless of course the Italian product does not measure up (but oh, does it). Also being blissfully ignorant of all the chatting around us was liberating. Honestly understanding what people drone on and on about can get old. The announcements in other languages were no big deal, I just tuned out the other languages. In fact I felt that announcements occurred with less frequency than all other ships I have been on except Oceania. They also did not seem to blare into the cabin at a high volume. Besides, how could you not love cheery greetings from fellow passengers in the elevator in so many languages? Cabin: Our inside cabin purchased at a very low rate seemed much larger than many outside cabins we had in the past. There was no couch which made it seem bigger. The fact that there were two vanity mirror areas was a huge plus. The hair dryer was fine. The bathroom was also larger than prior rooms with tubs had been. The bedding was wonderful--nice quality cotton sheets and comforter. The first couple days the bathroom has a faintly bad smell that thankfully disappeared. We both love to sleep in very cold temps and opined the A/C could have been better. The first deck cabin was actually very quiet and we only once detected motion. The only English speaking station was the BBC. There was a mini bar which we did not have the steward bother to unlock. Food: I really expected the worst, and we ended up being happily surprised. My tastes are a little different from average. I love ethnic and local type foods from gourmet to street food. I welcome an octopus on my plate! I am not really a meat and potato person, unless it is on occasion. For health reasons, I also no longer eat sugar, or flour, starches, so wondered how this would work on an Italian cruise line. Dinner: We were assigned to the My Way restaurant. There is no evening buffet, but there is an alternative restaurant on board which we did not have the need to try since the dining room food was so good. We requested a 2 top table. We were dreading a group table. I know some people love this, but it is not something we prefer. We were happy to see a perfect 2 top in the corner. We were thrilled our request was granted as MSC had refused it on our cruise with them. We were assigned first seating with dinner start ranging from 6:45 pm to 7:00pm. It is worth noting that because there is no evening buffet, EVERYONE is in the dining room, including babies, toddlers etc. So yes, at first seating you are going to hear more squalling than you ever would on a traditional US cruise line. Parents also did not seem to feel compelled to take a walk out of the dining room with the screaming child--they just let it run its course. We dined in My Way 6 of 7 nights—too full from tapas in Barcelona, so we missed a night. I bet it was the night they had lamb, because I was really surprised I never saw it on the menu any of the other nights (drats!) After the first night or so our waitress was able to detect the pace we liked and each dinner had excellent service. She was easily waiting on 25 people, and the assistant seemed to be assigned to not only her but possibly another waiter, so she was bussing the table a lot as well as taking wine orders and delivering wine. Crazy talent! Also with the exception of possibly Tunisia, people are embarking/disembarking at every port so that surely had to make things interesting for her. Other than an occasional issue with language at both dinner and lunch in the dining room when asking specific questions about the menu which were incorrectly answered (e.g., Is this coated with bread crumbs or flour?) everything was perfect. Because I do not eat the pasta, bread, or desserts (except for a few sugar free I tried), I filled in the gaps by ordering 2 or sometimes even 3 appetizers, an entrEe, and cheese course. Once I even had 2 entrees, with nary an eyebrow raised. There were typically 3 appetizer available -one would have seafood, the other meat and/or cheese, and the third, vegetarian. I will go into details later, but I usually chose the fish, and hands down will say that in the dining room, this is better fish than on ANY other line I have sailed. Take it for what it is worth because I have really found cruise ship fish to be terrible. Was it as good as the seafood I was eating in fish market restaurants in port? Well, no, but dressed with lemon (requested from waitress) and olive oil (on the table), was satisfying. There would be 1 soup, 2 pastas, 4 entrees: one seafood, one poultry such as quail, duck, or chicken, one other type of meat such as pork or beef, and a vegetarian. I tried 2 different soups--a cream of cauliflower and a bean soup with pancetta. Both were probably better or as good as any cruise ship soup I had tasted in the past. Salad would come either with or after the entrEe and was always the same: greens lightly dressed with oil. The veggie sides were weak. Where were all the tasty sautEed greens I was getting on shore everywhere? The cheese course, usually my last, was really nice. The cheeses were generally nice quality and varied--a sharp aged cheese, a soft brie or blue, and a medium sharp cheese. The house wine (8.50 euro a half liter) was to our liking in white, but not red. I imagine these can change at anytime though. We tried some of the sugar free custard style desserts, and they were all rich and excellent. I seriously questioned if they were sugar fee. Truthfully the cakes did not look that great. I am guessing desserts may not be the forte on Costa. Overall the appetizers and entrees exceeded expectations and in many cases were better than other cruise lines we have sailed. I have eclectic tastes (but obviously adjust my palette for cruising) and my spouse is a bit more traditional. On past cruises we had to put hot sauce on almost everything to make up for the lack of flavor and/or quality. While the flavors are mostly subtle on Costa, something was better--be it the preparation or quality or type of ingredients. I really don't know. At these prices, they can't have a big food budget. I think we only used hot sauce once in the dining room and couple times on the buffet. I did dress things up with fresh lemon and olive oil. I was also happy things were less salty and portions more manageable than a lot of cruise meals I have had. Both of us enjoyed the dining room food (will discuss less loved buffet later). The oddest things were that on the 2 formal nights, the food was only average. The rest of the nights were excellent or above average. We had a pitcher of ice water on the table every night. Even people drinking mineral water had the same. Again this contrasts with MSC where it took two nights of bitter negotiations with the head waiter to get non bottled water. Favorite dinner examples: wild boar chops, quail, duck (1 preparation not the one the other another night), excellent fish almost every night (asked for fresh lemon). We tried steak one night and it was fine, not better or worse than other ships. Favorite appetizer examples: rabbit terrine, tuna carpaccio (my favorite), cured meats, smoked salmon, octopus, grilled whole prawns. . Dining room attire. Best described as what I saw on Oceania: country club casual, even on formal night most people did not dress up. Jeans were not uncommon, however no sloppy or "Mom" style jeans, ball caps, white socks, shorts, Senor Frog's logo tee-shirts. What I am saying is people did not look like slobs. They may have worn (tidy) jeans, but paired it with a smart shirt, blazer or sweater—and not tennis shoes. A couple nights , "Italian Night" and the Captain's dinner, resulted in people breaking into Italian song and dance. I usually don't get into this kind of thing, but watching the Italians get weepy when patriotic Italian songs were playing made me smile that I was "not in Kansas anymore" (so to speak). Lunch in the dining room was very good, however service a bit confused due to open seating and language challenges. At dinner you are seated with staff who speaks your language; at lunch, this is maybe not as likely. Lunch at the buffet was hit or miss. Some items were fine (e.g., burgers), others excellent--don't miss the "seaman" buffet if you like authentic Mediterranean-style seafood. The octopus with green sauce was as good as any I have had in Spain. Fish was sometimes good sometimes below average. Sliced meats not great. Green beans served too often. Pizza available nearly all the time (maybe even all night?). Tried the toppings and they were good. Spouse had a slice and said it was great. Buffet quality was similar to other cruise lines, however selection was MUCH less than most. Breakfast at the buffet--only did this one time. Poor selections compared to competing cruise lines, although this is from an American perspective which the cruise line does not cater too (which is fine). Kind of low quality unless they brought out the "good" meats such as prosciutto and cheeses at the Lido area. Breakfast in the dining room: We ate breakfast in the dining room all other days. They had a buffet portion with good meats and cheese, great looking pastries and breads as well as hot items ordered off the menu. Every day, I had poached eggs that were served over toast with hollandaise. Also had smoked fish (salmon) most days which was better than most cruise ship-smoked fish I had tried in past. Cappuccinos and espressos are free in the dining room only and at breakfast only. The coffee at the buffet (and probably dining room) is an abomination! Avoid! The service was a bit tired and cranky in the dining room for breakfast, but given some folks are probably starting an 18-hour day, my heart goes out to them. Big show entertainment : we stuck our heads in to see a few shows and they were just as lame, maybe more so, as any other cruise ship entertainment. I just don't get it, I guess. But I don't care either, so no harm done. Music: live and recorded throughout the ship was generally pretty cool. Wien Wien Lounge: classical music lounge. Loved it, the group was very talented. We had a wedding vow renewal. Unexpected! I am wondering if I indicated we were celebrating a big anniversary (albeit in NOV) when we booked or it was just a mistake -but we got an invitation to a reception for honeymooners and anniversary folks. Free champagne, canapEs, and Captain "remarried" everyone in 5 languages. I am a bit jaded sometimes, but this was very charming and heart -warming. Smoke in public areas: lingering smoke smell from time to time in non smoking areas. Most places were non- smoking. I am second hand smoke intolerant and was not too offended. Granted I was not in the casino or out and about late night. I have experienced far worse on RCCL, MSC. Library: small selection of English language books -bring your own. The travel books were excellent, and we took lots of notes. They were reference only so you could not check them out. No American newspapers, so took a welcome break from the rat race. Gym: Excellent. Lots of great machines, cardio and free weights. The first day we went was in Savona and no one was there so it was heaven. The next day we went we were at sea before port and it was awful --packed with people who had never worked out but gosh darn it they weren't going to start that very day, slamming weights, camping on equipment for several minutes while fiddling with an ipod, sitting on machines backwards and people watching, not wiping sweat. My spouse made it a few more times, but after that I could not tolerate it. It was always packed when we wanted to go. We took the stretch class once in the atrium pool area and liked it. The ladies sauna is not to be missed. It has a picture window and the view was great. The spa was beautiful, but I did not partake in any of the services. Service: Next to Oceania (an upscale cruise line) Costa had the best customer service desk of any ship. If they did know the answer to the question you asked, they got it. I hate to say I was shocked. Given English was a second, third or fourth language they were great. Even officer level staff would sometimes greet you around the ship. We all know outside of functions, this is not the norm. Ports of call: we tend to do things on our own. With the exception of Tunis, we toured independently. Sunny and temps in the mid 50's to upper 60's F everyday did not hurt matters. Best tip: hit any old style, traditional market halls you can find--we researched them beforehand. Great sights, smells, and food to try. We made copies of "walking tours" from Lonely Planet, Rick Steves, etc. so we knew our way around in different ports. I also have a few phrases and food translations on crib notes in various languages so we can have good manners when we visit places. "Hello, good bye, please and thank you" go a long way. 1) Savona: ship tours went to Monte Carlo and Genoa-= both of which we had already visited. Since we really run ourselves ragged in Rome, we took this as a day to relax. We worked out and enjoyed the ship in the morning and headed into town after lunch on board for some strolling around. We ended up in the harbor soaking in the early spring (late winter actually) sun, drinking prosecco, and people watching. 2) Barcelona: I would truly die if I went on a tour here, this city speaks to the free spirit. We took the shuttle to town for 6 euro (includes return). We did a little research before leaving and made some good copies of maps. La Rambla is the Old Town area. It is where tourists go but locals, too. Walked over there enjoying the architecture. Had some wine in the sun. Further up La Rambla there is the Boqueria Market on the main promenade. Razor clams and grilled sausages were had at a counter cafe in the market. Delectable. Picked up some local wine at a wine store which we brought on board with no issues. This area has some GREAT shopping for affordable, trendy clothes. More tapas: wandered into a place down an alley and had local wine and what translates to "face of pig": bite sized pieces of ears, cheek, snout, deep fried and salted. Tasty. Don't knock it until you try it. If you eat hot dogs, you have eaten worse, plus chemicals. Next stop, more local wine (Galician for me), grilled octopus, chorizo. All fabulous. It was impossible the hours were swallowed up like minutes. We headed back to port. Not surprisingly we skipped dinner. 3) Palma De Mallorca: Arrived at 7:30 am. There is a public bus right out front for 1.25 euro (bring change), it goes into town. There are a lot of nice walking places, again it is nice to have a map. Found another great market, I am sorry I do not have the name. The fish and meat displays were works of art. Lots more walking along the water front, walked up into the older part of town and enjoyed expresso with milk. Took the bus back to ship. This was a beautiful island, however I think it was more of a resort/second home area, than old city like some of the other ports of calls. 4) Tunis: took the Sidi Boud Said/Carthage Tour. Carthage is beautiful, we went to 3 different sites, and I was glad to have a guide to help negotiate our way around as we had traveled into Tunis on our own last time we visited, and I do not recommend it. I did not like that our tour guide made us stop at "preferred" stores (kick back) throughout the tour. I hate organized tours but I guess this is not uncommon. Otherwise the guide was good, very knowledgeable and passionate about Tunisia. Sidi Boud Said was lovely also, but it was hard to see the beauty through all the crap/trinkets lining the whole main street. It was a total tourist trap. It was a pity, all the same stuff at every store. I am sure mass produced somewhere, not in Tunisia. We ditched the group and agreed to meet them in an hour. The Costa English host Michael, an awesome Australian, did not seem thrilled. We are just not tour people! Got ripped off at a cafe (happened last time we were in Tunisia), thought it not best practice to quibble--just get me out of here. I guess they depend on that. Got back only 10 minutes before dinner and long after all aboard call. Not real happy about going to dinner with time only to wash my hands and change clothing. 5) Malta/Valletta: this was our second time. The entry and exit into the harbor should not be missed. Jaw dropping! Walked into town. There is a bus just outside of port that runs every hour on the half hour and takes you to the old city gate. Last time we rode the bus around the city of Valetta and felt it was a really fun experience. I think it was the #198. The busses are at city gate, and worth checking out just to see all the great colors and styles. The city has a wonderful history and it was great to take in all the architecture and views. Had some local wine, and walked ALL over. It is nice if you can read a bit of history before going. If I went in the summer I would hit a beach or snorkel. 6) Catania, Sicily: Next to Barcelona, this was our favorite port. I am not sure if I can explain, but it just spoke to me. We walked off ship and dropped jaws at the site of Mt. Etna. It was a nice walk through port, and into the city (walk to the left) found many nice squares and cafe, and GREAT shopping. Got several pieces of trendy made-in-Italy clothing on sale for under 20 Euro a piece. There were plenty of expensive things too, but the sales were good when we were there. The famous fish market is not to be missed. I really mean it. Best market I have ever seen, and I understand one of the largest in Italy. All the shouting Sicilian fisherman, huge swordfish, Old Italian grandmas, families, couples hand in hand--priceless. We then sat on a piazza in the sun and drank Sicilian wine. Husband had to drag me kicking and screaming back to ship. BIGGEST COSTA Criticism: not enough time in ports. Compared to other ships, you lose several hours in many ports. This is a problem. After leaving Catania, it is fun to be out on deck when you go through the Straits of Messina between Sicily and the tip of the "boot". It is about 2 hours after leaving. Further along, the MOST IMPORTANT sight to see while at sea is the island of Stromboli. It is an active volcano that we passed at sunset. As we sipped our wine, pondering if this might be the best cruise yet, the mountain gave her prod to help us decide...she spewed lava! It would be a pity to be somewhere on the ship that you could not see Mt. Stromboli. Disembarkation day: Flawless. Breakfast in the dining room, out of room by 8:30, cappuccinos while lounging on padded solarium lounge chair until 9:40, went to disembarkation area we were assigned to at 9:45 and walked off ship. We were assigned to 10am, but we had requested a shuttle for 10 AM and did not want to keep it waiting. No problem walking off with the 9:45 A.M herd. Bags were ready and waiting, no lines, we were onto shuttle and headed to airport 10:00 am. I noticed many regional transfers had meeting times as late as 2 or 3 pm. They may want you out of your room, but they don't throw you off this ship which is nice if you have a later flight. Had I known this I would have requested the shuttle later since our flight was not until 2pm. Conclusion: We would not hesitate to sail Costa again in Europe. I really have nothing serious to complain about EXCEPT, as mentioned, I do wish their times in port were not so short. While Palma, Malta and Tunis visit duration were fine, my heart was breaking having to leave Barcelona and Sicily. We probably won't sail Costa in the Caribbean because of this. Given the feeling some people have had about Costa and the Pacifica I know this cruise is not for everyone, but we had a terrific time and we travel a lot (cruises and on our own). If you want things to be exactly like other cruises you have been on and will sulk if they are not, you may not have a good time. Open your mind and heart when you go, and you may just have a great time. Read Less
Sail Date March 2010
My husband and I were celebrating our 25yr wedding anniversary. My husband chose the Costa Pacifica ship for its itinerary and price. Shore excursion desk and customer service not at par with other cruise companies such as Celebrity (see ... Read More
My husband and I were celebrating our 25yr wedding anniversary. My husband chose the Costa Pacifica ship for its itinerary and price. Shore excursion desk and customer service not at par with other cruise companies such as Celebrity (see comments on Egypt below). Shore excursion locations are good if you are able to get in english-speaking ones. We talked to British, Americans and other english-speaking cruisers - found this company not amicable to english-speaking people. We liked the food - it is a Mediterranean fare with small portions in the sit down restaurants. A food theme is available almost everyday. Restaurants are very clean. We visited the kitchen - spotless. If you have diet restrictions or concerns, they help you and follow strict guidelines. Drinks are expensive out of happy hour - however they have happy hour two times a day. We found the European cruisers in this ship rude. They reach over your shoulders and cut you in line as if the food was going to be finished or too famished to wait. Do not know if this is normal behavior or not for Europeans. Room was good. We had a handicapped room - bathroom was palatial. However, if you are in a wheelchair and/or have mobility problems this is not the cruise company for you. They have NO handicapped transportation to/from the port or shore excursions. Since ship is new, the surrounding were nice and clean. A bit whimsical but perhaps due the theme of the ship - music. Entertainment was a mediocre compare to other cruise lines we have been. I would have expected a fabulous programming given their ship's theme - music. Beware - the ship keep your passport at all times except in Egypt for which you need to show it personally to Egyptian custom agents. Once you return from the excursion in Egypt, they must get it again. On disembarkation, it was efficient and fast. Luggage was easy to find. Bus drive back to airport was efficient. By the way, on our return we stay one night at a Best Western called Hotel Riviera. Great price for this little hotel. Great service, great transportation to/from airport and Rome city center. Hotel is nearby the old city port with a nice boardwalk you could stroll during the day. Restaurants nearby, on the ocean side, are EXPENSIVE but it was the best risotto I have ever tasted. We went to the Il Pescatore restaurant. Breakfast in the hotel was fantastic! Read Less
Sail Date November 2009
Booking Alitalia to Rome was a mistake as even our Italian friends tell us. It is Western Europe's version of Aeroflot. We had only allowed six and a half hours until our cruise left. The plane was three late in landing. The first ... Read More
Booking Alitalia to Rome was a mistake as even our Italian friends tell us. It is Western Europe's version of Aeroflot. We had only allowed six and a half hours until our cruise left. The plane was three late in landing. The first bag off the belt appeared 45 minutes later. After an hour and forty five minutes, we received two of our three bags. During the delay, we had tried several times to file a missing luggage report with Alitalia; they had always refused--"just wait five more minutes." Now, we had no alternative but to head for the cruise terminal (the shuttle cost E125, so much for our plan to take the train) without filing a report. Boarding was simple—it always is when you're the last to board. We reported our missing bag to the Costa purser; they contacted Alitalia on our behalf with a full description of the bag; they gave us an overnight kit and slippers, loaned us two bathrobes, and comped out laundry (express service!) for our entire stay aboard. No,Alitalia has yet to return or reimburse us for our luggage; we've tried contacting the phone numbers and email addresses on their website, but all are out of service. Cabin incredibly spacious; one of two diagonal-shaped cabins over fantail. We could and did sit in the window. Bed quite comfortable, firm mattress. Warm comforter. Excellent temperature control. Very helpful cabin stewardess. But woke one morning to the smell of bacon--and, alas, breakfast was not served for another hour. Choice of buffet sit-down breakfast (with possibility of ordering over-cooked eggs) or buffet on upper level with truly wonderful omelets. Breakfast best meal of the day. Dreadful pizza always available. Was it us or the Pizza? I asked an Italian passenger who said, "Pizza was dreadful." (Majority of passengers were European--Italians, French, German, Brits and made for interesting company.) Entrees, appetizers and soups were almost always inedible. The exception were the wonderful Italian cheeses. Serving staff surly and quick to forget requests for water or tea. Music everywhere, afternoon and evening. We danced each night and many joined us on the floor--musicians excellent. (And after the ballroom dancers left, the discos opened). No free in-room movies or lectures. Our itinerary was excellent, but Costa, quick to sell their own tours, provided little aid on getting to town. The exception was free shuttle in Civitavecchia and $6 per person shuttle in Barcelona. Read Less
Sail Date November 2009
Costa Pacifica Ratings
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