7 Helpful Votes
Sail Date: August 2019
This is our eighth cruise, our sixth with Celebrity. We chose the Edge because we wanted something new, but trusted the company to provide us with the five-star treatment we've been used to. There are reviews from inexperienced ... Read More
This is our eighth cruise, our sixth with Celebrity. We chose the Edge because we wanted something new, but trusted the company to provide us with the five-star treatment we've been used to. There are reviews from inexperienced new cruisers who loved it, and experienced cruisers who hated it (and a few in between). We weren't disappointed, so this review is aimed towards the semi-experienced cruiser who has previously been on Solstice class ships. The positives changes: - Check in and out, no lines at all. Great to get right to your room instead of hauling your carry-on up to the buffet. - Cabins were larger, with decent storage (when you moved all the art out of the way) and the bathroom very easily handled two adults with, shall we say, no small amount of "product". - Infinite Veranda came as advertised, seemed to open up the room, especially light-wise. Amazing to come into Malta and lie on the bed and see castle walls right there. Blackout shutter worked when you wanted it dark, bi-fold doors worked when you wanted light but privacy. - Food was either excellent (Eden, Le Petit Chef), or very good (Normandie MDR, buffet, Pool Grill). Both Eden and Le Petit Chef could be seen as kitschy (hey, its called "Edge" for a reason), but both the food and service were incredible. Our friends ate at the steak house and Raw and said the food was also excellent so if you want only "old school" specialty, you might want to skip the new places and try there. - Service was excellent, a few (obviously tired) crew near the end seemed to fade a bit, but Paul our cabin steward was amazing and our MDR crew very good. - The Flying Carpet was pretty amazing, nice view of Messalina and Etna as we sailed past Sicily at 8 in the morning. When we tendered it provided a great platform (and the new tenders are pretty nice too). When on the pool deck it was a great option from the very busy pool bar. - Cabanas: our friends splurged and got a cabana on the sea day, so I have no idea how much it cost, but it was a great experience, so it might be worth it for some. - Eden: we loved it. Beyond the actual setup, the service at the bar was excellent, the view amazing and during the day, it was a very quiet and uncrowded spot. The actual 10:15 show was fun if you like that Cirque de Soleil stuff, and don't miss the food options, which were a nice change from the buffet for breakfast. - Theater: we're not much into this aspect cruising, but went a few times for talks on the upcoming ports, as well as a couple of shows. Sound was amazing and the screens for the shows were great. - Other entertainment: one great solo male and solo female, (sorry, names aren't coming to me), one great band, one mediocre band. The negative changes (and some quibbles): - Shade. Yes, the Negative Nellies are actually not wrong. The Sunset Bar has little, the otherwise amazing Garden Deck basically none. Maybe this might work in Alaska or the Baltic, but not in the Mediterranean in August. We resorted to pulling chairs into the walkway for a breather. Although I didn't really miss the live grass, at least there is a canopy on the top deck of Solstice class. - Grand Plaza. Ok, not really that negative, but its certainly no Solstice. While many might not miss the atrium with the glass elevators up to the 14th floor, and the new Martini Bar is very nice, with the dance floor, multiple levels and "showtime" bartenders it wasn't near as nice as the Passport Bar. I think more would miss the size (and elegance) of the Passport Bar, Cellar Masters, Ensemble Lounge, the old Martini Bar (with the ice-counter), the World Class Bar, and the Sky Lounge. - Mast Bar is gone, which was my "go to" as you could get a burger and a beer and not have to deal with the Pool Bar. - I'm glad we didn't book the Flying Carpet for dinner: our day in Mykonos was very windy, and while the FC is amazing for drinks or simply watching the coast go by, beware of having to eat with the wind. - Dining: couldn't find out exactly how to move from one MDR to another, so we had to stick to Normandie. As well, we were seated in the far back, and had trouble actually getting into one seat as the curtain was right up against the chair. - Flow to the ship (I mean walking-wise). As we are now missing being able to access the bow (first class only!), its hard to move from side to side as you often have to walk past the specialty dining areas to get anywhere: you can't simply go straight across to get to portside from starboard. - Hot tubs. I have no idea if they are any good because I wasn't about to walk upstairs from the pool...as well, the indoor one had a large number of suspiciously young "adults", i.e., over 16... - Infinite Veranda: window SQUEEEEEKKKKKKEEEEED when used sometimes, which wasn't fun for anyone in the early morning/late nights. As well, the blackout curtain was top-down, which means when you wanted to see what it was like out...you had to open it a bit then duck down... - I couldn't get the much-vaunted app to load on my (not exactly old) tablet. The ones in our group who could get it loaded found that it didn't update automatically, and we even heard one crew member to trust the printed sheets, not the app. You've been warned... - Small quibble: no deck chairs on the lower decks. Nice to find a quiet spot on sea days especially and have a nap with the breeze going by. General Issues (which could happen on any ship): kids. Seriously, I'm not old and cranky enough to always complain about kids having fun, especially on a cruise ship vacation. But the pool was virtually held hostage by kids who continually ran and jumped in, not to mention throwing a ball from one end to the other. Fun for a few minutes but hours of it? As well, we apparently had an entire stateroom full of children with no adult supervision right beside us - both sides. As they didn't have security cards, they would open the deadbolt, they push the doors open (which would then SLAM closed). From the deck plans we saw, every OTHER stateroom has pull outs...so that means families are on either side of couples. How about...a section for quiet couples? All in all, 4 out of 5 stars. Will probably be on the Edge again next year...but...all those modern doo-dads don't appear to be very robust. Unless its refurbished more often than Solstice class, I'd hesitate to book five years from now. Read Less
2 Helpful Votes
Sail Date: August 2019
This is an honest review from a Royal Caribbean Oasis Class enthusiast. Celebrity Edge is beautiful. There were 25 of us, 2 children, 2 seniors, 4 Gen Z, and the rest Millennial Boarding in Rome– disorganized, there was no sign ... Read More
This is an honest review from a Royal Caribbean Oasis Class enthusiast. Celebrity Edge is beautiful. There were 25 of us, 2 children, 2 seniors, 4 Gen Z, and the rest Millennial Boarding in Rome– disorganized, there was no sign where the Edge entrance was, we almost entered another ship. We were dropped off in one area, we had to drag our luggage from limo to drop off (outside the building) to the terminal, to a disorganized luggage check in. Then, we have to ask somebody to tell us where we could enter to check in. Once we were in, it was a breeze. First impression – very modern, did not get the AHH!!! that I was hoping for. Being used to the Oasis class and its grandeur, the ship looked very small. As you enter, there is a pictorial area, then the poured champagne, then you look for your cabin. The chandeliers looked classy, the decors modern. Eden was okay. There was some kind of incense smell at night that was disturbing. We left. Roof top garden, beautiful at night, very hot in the morning. Music – we did NOT find it too loud. Rooms – beautiful. LOVED the IV. No noise issue, no problem with blinds, always opened the balcony. At one time, there were 25 people having a drink in one IV, laughing and talking for half an hour, we never heard the sound outside the cabin. We were amazed. Bed was great, pillows were big and fluffy. Bathrooms – A BIG PLUS, towels need upgrade. Food – A plus, but we noticed a decline in the last three days of the cruise. We were assigned to Cosmopolitan, but have no issue with trying to get in the other three venues. We loved our Cosmo Waiter - Jonathan and Assistant Waiter-Belen. Book the Magic Carpet as you board. We cannot get a booking on the second day. We were planning to try the Specialty restaurants but cancelled and went back to Cosmo. Shrimps were small. Asked where we can get bigger shrimps and the waiter said, that is it!! Desserts were okay Oceanview was very nice, high ceiling and airy. Found it small and some days, one or two buffet counters are closed/empty. We loved the Pizza and the Pizza chef Ramesh. We visit him nightly for our last bite. He made special pizza on request from us. We were lucky to have met Head Sous Chef Jeff. He is in charge of the Specialty Restaurants aboard Edge. As we sat down for dinner Aug 26, our waiter said, “No Menu” tonite. We were surprised. Then came the specialty Filipino food from the kitchen. Chef Jeff made us a dinner we will forever remember!!! Thank you Chef!!! First Aid – my grandson had a bite that got infected. We took him to the First aid station. The doctor treated him and gave us the antibiotics – no charge. Thank you Doctor!! Entertainment and activities – for the seniors who only want to sit around and people watch, this is the ship. For the rest who wants to be active and busy, this is not the ship. There is nothing to do between 7:00am to dinner. The activities being offered are so,so and not challenging at all. In other words, boring. There were three groups of entertainers that were amazing..That’s it. Children Camp at sea – My grand son (8) and Grand daughter (5) got bored and went only once. My grandson was placed in a 6-9 (I believe) level and they were doing dinosaurs and coloring. He was so interested in doing robotics. We asked for him to be moved to the next level and they declined. Staff – A PLUS – our room steward KIMBERLE was an A plus – such a lovely guy, always smiling and accommodating. The EDGE staff made our cruise wonderful!! We chose this sailing for the Ports. We were not disappointed. Tenders – most of the time, the tenders used were from the local suppliers and not the Edge life boat- Semi awful. Only once I have heard that it was used. Most people in our group who used it said it was nice. FINALLY – We loved Edge, but because we always travel together, Edge is not the ship for our active members. And one more very important thing..if you do not have a drink package, there is only ONE place to get coffee (self serve) – you have to go to Oceanview. Read Less
1 Helpful Vote
Sail Date: August 2019
Our ninth cruise. First with Celebrity. Chosen for itinerary and because we like a new ship. Overall very enjoyable cruise and would cruise again on ship and with line. This is what we liked - and didn't. Overall impression ... Read More
Our ninth cruise. First with Celebrity. Chosen for itinerary and because we like a new ship. Overall very enjoyable cruise and would cruise again on ship and with line. This is what we liked - and didn't. Overall impression of ship. Really impressive. New. Obviously. Modern and stylish. A clear and consistent design and theme which we liked. Grand Plaza buzzy. Restaurant decor pleasing. Eden is a really nice (and we found surprisingly quiet) space - a bit under-used if anything. Theatre particularly impressive. State of the art backdrops and staging. One or two smaller quieter bars wouldn't have gone amiss. Food offer Generally good in both main and speciality restaurants though with possible exception of Eden the SR didn't justify cover charge. Entrees - beef dishes in particular - really very good indeed. Service helpful and attentive. Desserts however lacked imagination throughout cruise... Breakfast buffet good but disappointed by repetitive lunchtime offer (not as good or varied as P and O for example). Entertainment Have read some less than positive reviews but we enjoyed it. Varied and catered for all passengers and tastes. Later shows busy but always found a seat. Production shows quite good and production values and staging very good. Guest entertainers were better than on our previous half dozen cruises and a mile ahead of the awful offer on our last NCL cruise. Pool and Resort Decks. Busy pool area but always found a sun bed (for the whole family). Sufficient bar service. Rooftop Garden and Sunset Bar great spaces for sailaway and into evening. Cabin We were deck 12 concierge class. Best bathroom yet in cabin of similar grade. Liked spacious cabin and information system easy to use. 'edge' balcony however is a waste of time. Preferred traditional arrangement. A gimmick too far? And although we got a deal... So more or less free... Not sure the brochure supplement for CC is warranted. Embarkation etc Was the smoothest of any ship we've ever been on. On-boarding took 5 minutes. Yes. 5. Disembarkation smooth. In port whether at pier or tender getting on and off really quick. The ship has its own tenders which double as lifeboats and they're great. So that was nearly all positive and to be clear we really enjoyed our cruise. But there is room for improvement : 1. Constant upselling of drinks packages for first 2 days. Really annoying. We drink a reasonable amount on holiday but really unless you are on board the ship during the day (we weren't from 9-3 except on sea days) you won't get value from a package. We calculated we SAVED about 500 from NOT buying them. But hey if they're included in a deal, enjoy. 2. Entertainment offer in Eden. Is bizarre. It doesn't work. Vaguely embarrassing. 3. Infinite Balconies. Well I guess it's too late to fix now... But they're pointless. 4. So is the magic carpet... Gimmick. 5. The Cabanas. At around a thousand dollars a day no wonder they're empty. But they use up deck space and obstruct views other passengers would enjoy. I saw about six in use during the whole cruise. And in the afternoon... You could just park yourself in unused ones.. Free. Celebrity... Either re-price or redesign the space? 6. Internet - the packages are simply extortionate. That's it folks. Notwithstanding above it was a great cruise. And the staff - all of them from cabin steward.. Waiting staff.... Bars... Casino... Really friendly and with a caring attitude. Read Less
2 Helpful Votes
Sail Date: May 2019
What we enjoyed : Aqua Class Exclusive access to BLU restaurant , priority access to Thermal Suite and Spa facilities. Services Excellent service of staff, approachable and in general very helpful. Food Good to so-so ... Read More
What we enjoyed : Aqua Class Exclusive access to BLU restaurant , priority access to Thermal Suite and Spa facilities. Services Excellent service of staff, approachable and in general very helpful. Food Good to so-so depends on the menu and restaurants. Overall a bit too salty and sweat. The buffet is between Mirage Las Vegas to Wynn, somewhere in between. Cabin Technology - Cellphone App can control blinds, veranda, lighting, temperature. App also can show expense accounts, look up decks, activities, and daily menu of all restaurants. Daily recap video of Cruise Directors, shopping guide, and live map about whereabouts/speed on TV. Key highlight was the ship's Master / Captain Costa's one hour presentation on the second last day about how cruise ship operates, the organizational structure and changing industry trends including gender equality, ship's design for environmental considerations such as waste processing and GHG etc. What we hope to see improvement Food Oceanview Cafe ( Buffet) 1. Selection of food, especially on the Asian cuisine side hope to see a bit more availability of Chinese, Korean and Japanese selections. Too many repeat items over the 11 nights over three meals. 2. Reduce amount of sugar for deserts such as cake, tarts, ice cream and cookie, we found too sweat for most items. Le Petit Chef 3. Reduce sodium for some food, we found beef dishes in general are a bit salty across all restaurants. Raw on 5 We didnt try, but not very appealing based on what we have seen on the menu and on display. Entertainment Eden : it is just a bit too abstract for us to understand the concept. Excursion The tour to Nafplio ( Nauplion) was the first time Celebrity has ever been to. The town itself is wonderful and very pretty to stroll through and spend some time for photo and souvenirs. However, We feel Celebrity and tour operator should think about how to develop more for the town maybe like agri-tourism to visit to orchard or groves. There are basically three major spots that you can go, we went on with the Palamidi Fortress and Epidarus, the tour guide mentioned that they came from Athens 4 in the morning. The tour itself dont really going to take more than 3.5 hours all together which our tour guide spent a lot of time talking instead of walking ( also we were very disappointed about a nearby restaurant of Epidarus which the owner/server who told our guide and everyone about offering $3Euro for a cup of orange juice but then charged everyone $4 Euro, some paid some didnt, just on the principle side we dont enjoy being scammed). As a result, we are see the excursion can be improved. I am not sure if Celebrity will return to Nafplio, this port requires tender and Edge had to use its own tender/life boat for the job. Apparently cruise-tourism has not been developed here. Read Less
5 Helpful Votes
Sail Date: May 2019
Chose the itinerary to experience the new Edge. Had been to all these ports previously except Napflion so the ship was the main driving point for our choice. Embarkation and disembarkation were perfect, total of 15 minutes combined. The ... Read More
Chose the itinerary to experience the new Edge. Had been to all these ports previously except Napflion so the ship was the main driving point for our choice. Embarkation and disembarkation were perfect, total of 15 minutes combined. The process for getting off the Edge at your preferred time was seemlless. Staff was first class everywhere we went. Ivan , Diana and Green in Blu, Cruz maintaing our cabin, Jesse In Fine Cut , the service was immaculate. We frequented Tuscan,Cyprus,Fine Cut,Normandie and Oceanview all were excellent with great menus and selections that always made decisions tough. Entertainment both throughout the ship and on nightly shows was good. I am totally perplexed about folks complaints about the Infinite Cabin. We loved it,Celebrity told us what they wanted to accomplish and in our opinion they delivered. Bathroom was more roomy with wonderful amenities, storage was plentiful for the11 night cruise we enjoyed the ship ,the technology made everything easier to control and the decor is simple modern and stylish. Throughout , Edge is a gorgeous vessel everywhere the art the attention to details made it a pleasure to sail in. The Magic Carpet was unique but with weather factors it may need some rethinking. We actually booked a meal on it and decided to cancel because of wind and cold weather. The one time it was used for tendering it was fantastic. The tender boats are plush and extremely comfortable. Destination gateway a tremendous innovation that made it a pleasure to go ashore. We did 3 private tours and 2 tours with Celebrity. Our Celebrity tour experience was average at best and needs work. The one point that was most interesting to us was Eden both the area and the Restaurant. I loved it my wife did not. Definently it’s something everyone should try with an open mind but at the end it’s an acquired taste. Overall The Edge exceeded our expectations. Again some of the complaints are so silly. Celebrity told us they were trying to change the cruise industry and in my opinion they have done just that. Great job and great cruise. Read Less
17 Helpful Votes
Sail Date: May 2019
We hadn't been on a cruise to Amalfi Coast or the Greek Isles and the Edge was certainly a draw. I had read the review before leaving but was determined to form my own opinion. While the ship is beautiful and innovative in many ways ... Read More
We hadn't been on a cruise to Amalfi Coast or the Greek Isles and the Edge was certainly a draw. I had read the review before leaving but was determined to form my own opinion. While the ship is beautiful and innovative in many ways we missed some of the old standby design elements. There is no way to walk the promenade and enjoy the sea. You can catch a glimpse of it occasionally between lifeboats but that's it. You can not walk all the way around the ship. The only place to do this is upper deck walking track which is nice but terribly busy with runners and standers and very windy, always. You can't get that, "by the sea" feel because you are so high above it. We missed the bar at the front of the ship. We were in New Zealand on another Celebrity cruise and enjoyed the beautiful dance floor & bar that was huge and filled with curved windows around the entire horizon. There is nothing like that on the Edge. The front of the ship is for "suites" or better and the rest of the ship's guests are in the back with no access to the view out the front other than on their TV. The pool area is beautiful. However, access to things like bars, hot tubs, food is poorly planned. In order to go from the pool to a hot tub, you have to go up a floor, either by stairs or by a long ramp, it isn't close. There is only one very small bar that is always overworked with a long line. There are plenty of chairs around the pool. We never had a time when we couldn't find a chair. The sanctuary pool area was nice but too warm most days. Saw very few people using the Cabanas (there is an extra charge for these). The Sunset bar on the back of the ship is nice but small as well. Very limited space and there were many times (usually every evening at sunset) when there was no place for people to sit. The area at the rooftop garden is nice but usually empty. There didn't seem to be much happening there. Nothing except the occasional saxophone soloist or a movie. The Sunset bar is around the corner so it was just not used much. The Sunset Bar is the only nice place outside for you to sit and look over the water if you aren't in a suite so it should have been larger. The bartenders do a great job here. Much friendlier and faster than the ones at the main pool bar. Specialty restaurants: We ate at Eden, La Petite Chef, Steakhouse, Magic Carpet. Thoughts: Magic Carpet - food is amazing but you can't enjoy it because the wind on the magic carpet is crazy! The ship is moving so, of course, there is wind but they didn't design the space to mitigate the problem. Everyone was wrapped in blankets, trying to hold down their food while they tried to eat. At one point the waiter was pouring wine and it blew out of the glass onto the people at the next table. The bread was flying off the plates. We saw several couples just call it and leave. Crazy expensive ($100 each) for that experience. Eden - interesting but wouldn't do it again. The food and service were good. Keep in mind that the focus here is art. With the food as well as the entertainment. You will have amazing looking food but super small portions. The food is art and they do a good job of pulling that off but you won't walk away stuffed. This space was NEVER filled. People walk in, look around, leave. Huge area but not being used. La Petite Chef - fun to do once. Food not very imaginative but the show is interesting. Wouldn't do it again unless I had little kids with me. Steakhouse - excellent food. Our service was good. Not a fan of the huge chairs that you can't see out of. Felt like we were in a hole. Lot's of noise from downstairs. Breaking the main dining room into 4 separate areas is genius. We ate at three of the 4 and they were all excellent with exceptional service. We were in Aqua Class so we ate at Blu most nights. The food and service there were wonderful. No way to see out because you are looking at lifeboats and unfortunately it was always very noisy. There is only one restaurant (other than the buffet area) where you can actually look out from most of the seating and that is in Eden. Otherwise, you are inside rooms with curtains that are closed. Our group of 4 was never seated near a window. It always felt enclosed. I thought when they were talking about the design that it was more outward looking. Not so, it felt more like the inside of a hotel. I did miss the glass elevators in the atrium like Celebrity's other ships. Here you have banks of elevators that are all enclosed. Fast but enclosed. Miss the promenade area of pubs and little shops (ice cream, cupcakes, Irish pub, etc) on other ships. Edge has Tiffanys, Cartier, etc. instead. Very expensive shopping venues. Great if you are interested in spending $18K on a watch. (seriously, that was the price) Embarkation and disembarkation were both seamless. Celebrity has this down and they do a great job. The tenders are beautiful and the area for disembarking on the ship is amazing. Enrichment activities were nonexistent. We had naturalists aboard on our last cruise who gave talks about ports and wildlife, etc but not on this one, where there was such a great opportunity for a historian or geologist, but there was nothing. At one point we got excited because of the daily planner listing "4 Ocean" enrichment activity. We rushed to fit it into our schedule and tracked it down (no one even knew where it was being held) and it turned out to be a marketing ploy to get you to buy a bracelet made from recovered plastic for $20 from one of the gift shops. Not a presentation just an end cap in a shop. No sail away band on deck at any port. Very little entertainment on deck. One female vocalist and one great band tried to rotate around the ship. Seemed they were always playing somewhere but they weren't enough. Lots of canned music playing. Spa and thermal suites were wonderful. The staff was great and the facilities are awesome. Classic drink package has apparently been changed and now there is an upcharge on many drinks. You are encouraged to upgrade to the premium package at every turn. The excursions were good for the most part. Only one was a drag. In Athens, we were literally hearded from one space to another by a tour guide who couldn't stop talking for two seconds. The tour listed lunch and we were moved through the streets (at 3pm) past multiple spots with sidewalk seating to the side door of a place where we stood in line to get a wrap and told to find someplace to sit and order our drinks. Several people on the tour left at that point and took a cab back to the ship. It was ridiculous. Conclusion: The Edge is a beautiful, innovative ship. It doesn't feel like a ship but like a new hotel. We did miss some of the things we cruise for, a view of the sea, the feel of being out on the water, walking the Promenade, enjoying early mornings on our Veranda, etc., are just missing. We won't book this class of ship again but it was a lovely trip. Read Less
Celebrity Edge Ratings
Category Editor Member
Cabins 5.0 4.0
Dining 4.5 4.2
Entertainment 4.0 3.2
Public Rooms 4.5 4.1
Fitness Recreation 5.0 3.9
Family 3.0 3.9

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