7 Cape Town Luxury Cruise Reviews

We chose this cruise due to its unusual itinerary, the opportunity to go on a safari, and the stop in the Seychelles, a place my wife and I had long wanted to visit. Also, having sailed on Crystal and Seaborne several times, we wanted to ... Read More
We chose this cruise due to its unusual itinerary, the opportunity to go on a safari, and the stop in the Seychelles, a place my wife and I had long wanted to visit. Also, having sailed on Crystal and Seaborne several times, we wanted to experience Silversea. The many positives included excellent food, having less than 300 passengers, being able to eat dinner by ourselves or with others as desired and at the time of our choosing, a large cabin with a walk-in closet, a very responsive butler, and an exceptionally interesting international mix of passengers - there were relatively few from the U.S. In addition, our short safari in Kenya was spectacular and the Seychelles did not disappoint. The major problem was a ship in marked need of overhaul - - the cabin bathroom smelled, the tap water was rust red, the air conditioning could not keep up, carpet was badly stained throughout the ship, and the furniture was tired. Those conditions are unacceptable for any cruise line and particularly one in the luxury category that charges top dollar. Also, the destination speaker was very weak. Africa is a continent about which many of the passengers did not know a great deal. A knowledgeable and engaging speaker would have significantly enhanced the experience. It will be very difficult for my wife and I to ever trust Silversea again. Read Less
Sail Date February 2017
We chose the Oceana Nautica because of the itenery we had never been to South Africa and it was on our bucket list,The fact it was going over Christmas and New Year and because of its claim to being the best ,best,best. We love good food ... Read More
We chose the Oceana Nautica because of the itenery we had never been to South Africa and it was on our bucket list,The fact it was going over Christmas and New Year and because of its claim to being the best ,best,best. We love good food the Nautica deffinitely told us that we would find it on board. The Cruise was expensive but we always say you get what you pay for unfortunately the Nautica proved us wrong. Having read reviews about the entertainment onCruis Critic we felt sure they would have rectified it ,we love shows and didn't expect big Las Vagas events as on wonderful previous cruises we have had(33)to date,but having been on smaller ships k we had not been disappointed,until the Nautica. The resident singers and dancers made everything sound the same we normally never miss a show but we gave up. We thought we would try the trio in the bar area where there was a small dance area. We shouldn't have bothered. No atmosphere, people had given up, why,because the band had no personallity no expression on their faces except boredom and gave a robotic type performance. We complained about our junior suite having such an old shower with a shower curtain............When my husband dropped his soap there was no room to bend down to pick it up,we were told nothing could be done for us. We complained about the dried up food and bad service. We were told that a lot of staff were changing at the end of the cruise not sure how that was supposed to help us.One night we had to wait two hours before being served in a speciallity Restaurant. We were told to give them another chance. The cruise Director was only interested in being on the TV the entertainment factor was minimal the saving grace was the lectures on the Politics of South Africa. People that had been on Board time and time again were saying that it had changed and not for the better. When we were told we couldn't dock at one of our Ports of call,we were taken to a Port with nothing but a Mall in,the sort of place you see people getting off and getting back on the bus asap. The tours were extremely expensive and some of the tour guides were students that didn't want to use a mike. So I think you get the message that we will not be going back on the Nautica despite the Head Office saying we should give them another chance,we think £11,000.00.is a bit much for second chances. Read Less
Sail Date December 2016
This cruise was entitled "Sumptuous Safaris" and had it not been for the pre cruise safari, which was the highlight of the trip, it would have been an absolute disaster. On embarkation we were asked for our "yellow fever ... Read More
This cruise was entitled "Sumptuous Safaris" and had it not been for the pre cruise safari, which was the highlight of the trip, it would have been an absolute disaster. On embarkation we were asked for our "yellow fever cards", which we didn't have and had not been requested to have by Regent. We were told that we should contact our GP and get copies emailed to us, and if we didn't we may not be able to get off the ship at some ports. Finally they said that we would be contacted by someone once on board. This never happened, so we never knew what the fuss was all about. The ship didn't sail on schedule apparently due to bad weather so we had an extra day in Cape Town, we were left to our own devices. When we retuned to the ship there was a letter offering a tour around Cape Town, somewhat too late as it had already left 2 hours previously. Due to the delayed departure and a further delay at East London we missed three out of the seven ports we were supposed to visit, therefore three of the seven booked tours were not available to us. When we eventually got on a tour in Namibia the bus broke down, and we were stranded in the desert for 2 hours only to return to the ship having missed this tour as well. Regent did however compensate us for this disaster with some significant 'on board' spend which was appreciated. We select these cruises primarily for the itenary therefore we are very disappointed when 50% of our tours were not achieved for one reason or another. This was our fourth cruise with Regent and we have always had a good experience up until this cruise, quite frankly I became fed up from hearing other passengers exclaiming the virtues of other so called 6 star cruise operators. Unfortunately things could have been managed better in difficult circumstances, ideally this cruise should have never taken place. The wrong location for the time of year. When you learn that the same cruise in 2015 experienced problems due to bad weather and that this cruise is not being offered in 2017 or 2018 then you wonder why it was offered to unsuspecting customers in 2016. Read Less
Sail Date November 2016
After two cruises on Seven Seas Navigator we are convinced that Regent are not so good as they think they are, and by no means offer 6 star luxury. On the positive side, the cabins, the selection of drinks, especially wine, afternoon ... Read More
After two cruises on Seven Seas Navigator we are convinced that Regent are not so good as they think they are, and by no means offer 6 star luxury. On the positive side, the cabins, the selection of drinks, especially wine, afternoon tea, and the putting green are all very good. The pianist was OK, but we warmed to her and enjoyed her quizzes. Highlight of the cruise was a concert given by a local choir in Namibia (who were then hustled off the ship so that it could sail!). On the other hand, in our view the following leave a lot to be desired: food quality; food service especially in the overcrowded and noisy Sette Mari/La Veranda ; drinks service at the overcrowded pool bar (best just to go to the bar itself and order it from the staff there who are very helpful); wine service in restaurants, especially after 9pm when most of the wine waiters disappear; some excursions (it appears not to be Regent's policy to send a member of the crew on each excursion to help resolve any problems); entertainment which, apart from being too loud, was of very mixed quality and very much attuned to an American audience - the pits was a concert by so-called 'Opera Girls' which included only two operatic items, one of them composed as a tenor solo. We heard many complaints on-board from other guests, and we had a major complaint about arrangements for a 'free' post-cruise safari, which were notified shortly before the event and were wholly unacceptable. The Destinations staff lied to us about the situation and then wanted to charge over $500 to remedy it. Suffice to say that after we complained Regent eventually paid us substantial compensation. And one further thing: after complaining about our first cruise with them in June 2016 we were told that the on-board General Manager would be asked to ensure the quality of our (already booked) next one. We did not notice any impact of this promise, and indeed had no contact whatsoever from him for nearly two weeks on that second cruise until we complained about the post-cruise safari. Overall they need to improve their self awareness, rather then believing their own publicity, and learn more about customer service. We would not sail with them again. Read Less
Sail Date November 2016
Starting with a chaotic transfer from hotel to ship, this cruise was destined to disappoint with nonexistent shore support following hospitalisation resulting from an allergic reaction to a ship-provided meal and cancelled ports of call (3 ... Read More
Starting with a chaotic transfer from hotel to ship, this cruise was destined to disappoint with nonexistent shore support following hospitalisation resulting from an allergic reaction to a ship-provided meal and cancelled ports of call (3 of 7) said to result from the ship being prevented from leaving ports - including the first port of departure - due to adverse weather! Restaurant dining was often 'drawn out' such that later courses were either rushed or cut short to enable us to attend a chosen 'show.' On board entertainment and/or sea day activities were generally poor and not consistent with what might reasonably be expected of a so-called 6 Star operator and many other 'finesse' points associated with luxury cruising (e.g. cleansing towels and drinks on returning on board from excursions, cabin-provided canapés ) were missing. We encountered a distinctly apathetic tone and lethargic response to criticisms and requests for improvement, ultimately resulting in advice that all such matters should be addressed to their customer relations department on return home. If Regent think that 6star cruising means all-inclusive 'free' on board drinks and gratuities they need to review their organisation and look at at others who really are 6 star. We had high expectations of this high cost cruise only to be HIGHLY disappointed. Read Less
Sail Date November 2016
SLOPPY SERVICE--meal service was slow and very poor. Christmas day dinner took nearly 3 hours to complete for eight people--only two had wine. There were only a few servers who seemed interested. On disembarcation day there were only two ... Read More
SLOPPY SERVICE--meal service was slow and very poor. Christmas day dinner took nearly 3 hours to complete for eight people--only two had wine. There were only a few servers who seemed interested. On disembarcation day there were only two servers to handle 40+ tables on our side of the Cafe! We went up the west Africa coast (banana country) yet there were only a few bananas in the Cafe. The travel and Pursers Departments were poorly run with few english speakers available. The entertainment wasn't. The string quartet sawed away--poor arrangements, poorly played. Wonder whose Daddy was in Corporate. The only excellent service was Housekeeping. The ship's nurse was also very good. Enrichment was very good. Kudos to the Operations Dept as we docked as scheduled. I wonder if the Captain retiring had to do with this horrible cruise. I can cruise on the same hull with much better service for 3/4 the price on Azamara. Read Less
Sail Date December 2015
Embarkation in Cape Town: Brilliant! Booking at the International Convention Centre was so easy and so fast, easily the best embarkation we have yet experienced. Our Balcony Cabin: We were right down the stern, and it ... Read More
Embarkation in Cape Town: Brilliant! Booking at the International Convention Centre was so easy and so fast, easily the best embarkation we have yet experienced. Our Balcony Cabin: We were right down the stern, and it felt like we were also right over the propellers! We slept badly the first two nights until we got used to the "thud thud thud" and the rattling of items in the room from the vibration. Otherwise, the room was quite nice. Our cabin steward was great, an experienced Cunard staff. The room was kept very clean, regularly completely refreshed: absolutely no complaints whatsoever. Brittania Restaurant: Disapointing, on the whole. No where near the menu choice or varied range we have previously experienced, and really seemed to cater to perhaps the English taste? Mostly less expensive meals - eg: Roast beef and Yorkshire Pudding, pies, rather stodgy food, not the light flavourful meals we usually prefer and one can usually get on other ships. Service at night was great, again because we had a very experienced waiter. At breakfast and lunch, though, much less so - one really had the impression that at good percentage of the staff only made the effort when they thought there might be tips at the end of it: hence the more lackluster efforts at breakfast and lunch. We were also regularly "hurried" away from tables. Kings Court: On this voyage, some of the Aussies dubbed this "the Coles Cafeteria", and I have to say that pretty well sums it up. This would have to be the WORST buffet experience we have ever had on any cruise. Long queues for a very small range of very uninspiring dishes. Then, there was the business of parts of the buffet becoming a-la-carte at night and charging $10 a head. What the???! It really seemed like Cunard either wanted to funnel people into the Brittania dining room or paying the extra charges, as no one could possibly call the evening buffet a desirable alternative choice. I honestly couldn't believe what a poor standard this was. WHY were we paying so much more for so much less??! Decor: At first I was inclined to find the decor rather oppressive and uninspiring, but then became interested in the history tour around the ship, which was excellent. The public rooms were reasonably comfortable, although some venues definitely didn't have enough tables to cater for demand: Pub Lunch at the Kings Lion was the obvious one, it wasn't worth trying to go until 1.30 because of the crowds. Entertainment: Loved the Planetarium, and its popularity was indicative of how good it is. HOWEVER: the practice of staff just dumping the tickets at 9 am on a counter and walking away is REALLY bad. People queue there for ages, and then don't end up getting a ticket, mainly because people at the beginning of the queue will take up to 6 or 8 tickets each for all their friends.I met one lady who had queued for 3 days running before actually getting a ticket. The movies: Well, I thought some of the choices were not good choices, especially for older folks. THE QM2 would be the perfect place to showcase old classic films during the day, instead we had only mostly dodgy recent releases, repeated 3 times a day. As for the entertainers: very mixed. One was appalling, (long waits of five minutes or more for costume changes, many people walked out), others were just ok. The comedian was just great. Late afternoon tea dances in the Queens Room were rather nice, a lovely spectacle even if one didn't dance. Not a terribly good range of afternoon tea items, though - again, no where near as good as experienced on other ships. Ports: We enjoyed Dunedin, even though the ships tour we took to Howick Falls and Ardmore Pottery Studio really wasn't worth what we paid. Howick Falls was great, but we only had 20 minutes there (so no chance to explore what looked like some fabulous shops), as opposed to an hour at Ardmore Pottery Studio - indeed amazing pottery, but too expensive if one only wanted gift souvenirs, which was our main interest. Our tour guides also got quite lost, and we ended up back-tracking twice and turning the bus around, which wasted about an hour all up. We did enjoy the day, though. If Cape Town was the best embarkation, Mauritius was the worst dis-embarkation we have yet experienced. People queued for over an hour to get off the ship, only 4 customs officers processing and taking their time to boot. Watch out for the dodgy taxi services, too: a sign read" 150 euro for half a day, 1-4 passengers). There was a fellow "speaking for" the taxi drivers, and it was he that informed us it was 150 euro EACH PERSON! WHAT?? $600 AU for a taxi for half a day?? GET OUT! Something very wrong there..... So we took the shuttle : 45 minute wait in the queue for one, and then 30 mins to get into town because of all the road works. Disembarkation: We needed an early one because of an earlier flight, and have to say this wasn't really done as well as it could have been. Instead of smaller tenders, they had bigger cataramans which took ages to fill up - thus creating more time pressure, and then also created longer queues at Glebe Island. We were in the first group to supposedly disembark, and still didn't get away from Glebe Island until nearly 11 am. General: There is no doubt that, as a ship, she is beautifully steady and handles rougher weather with great ease. This would have been the smoothest trip we have experienced, and the seas weren't necessarily slight all the way, either. Would I go again on QM2? Quite frankly, I would rather spend the same amount on another cruise line and get much more "bang for my buck". Sorry to say, but we definitely found QM2 to be the worst value for money yet, nowhere near the standard its hyped up to be. The only real plus is that it IS QM2, and there is a fuss made when she comes into port - that was rather fun - but is she worth the fuss? Quite frankly,we didn't think so. Read Less
Sail Date January 2011

Find a Cruise

Easily compare prices from multiple sites with one click