I booked this shorter Med cruise, to check if standards and general improvement where high on MSC wish list, to my dismay they were not. After a shambolic trip on the MSC Opera from Abu Dhabi to Genoa in may 2023, I tested the so called high calibre of service and quality which the company was aiming for, unfortunately all fallen by the wayside.
The embarkation process was swift and very quick, ...
Viking is known for its impeccable quality in cruises ; they did not disappoint ! Service, food, ship, all excellent. The stateroom was nicely appointed and serviced twice a day. Our room steward was extremely attentive. The bed was firm but comfortable. Dining was very good. Several restaurants to choose from. The world cafe buffet was a bit crowded several nights , but we managed and the ...
While on the boat and in the room all is wonderful. Food is fantastic and service wonderful. Purchasing the silver alcohol upgrade isn’t really valuable because half of the waiter/bar staff don’t seem to understand it and even charged me for upgrades beyond having paid for silver . The extensions of front and back as well as the flights picked by Viking are not just poor they are outright bad. We ...
We chose infinity after traveling on solstice and we're very impressed. Sadly the infinity is no where near the same class. It is shabby and much of the decks are rusty.
The food in main dining room can only be described as school dinner type food. Very little choice and basic . The entertainment in bars is again very basic with little audience engagement.
The staff work very hard but ...
I've worked on cruise ships a few years ago but this was our first experience cruising as passengers.
Good Stuff:
1. Embarkation was straightforward
2. Modern clean ship.
3. Cabin well proportioned and appointed
4. Cabin steward was really nice and always did a great job looking after us.
5. Guest singer in the Carouselle lounge was excellent - I'd look for her again when doing ...
main dining room service was excellent. Food was just ok. there were options every day for grilled salmon and chicken. steak looked burnt and very thin. menu was not very exciting. one night's options included duck, lobster, beef wellington, and lamb. other nights not as exciting. servers were excellent and very accommodating. wine steward very helpful and ready to assist us every night. cabin ...
I choose this cruise because it was affordable but the food wasn't impressive nor was the service at the Wave Restaurant.
I did enjoy the entertainment which was great!
However when you cruise the highlight is alway the quality of your food. I did book one of the specialty restaurants which was hibachi style that was quite tasty & entertaining as well.
I booked a balcony cabin but it ...
The Heating did not work and there was loud constant noise in the cabin. Other passengers also experienced similar problems . Guest relations were aware of this but presented as though this was the first time it had happened. Technicians tried to fix this but this resulting in a burning smell throughout. We were then offered an indoor cabin with even louder noise issues than the previous one. ...
Regent has been on our list for a while so this itinerary seemed perfect for us. The first clue it might not be great was the check-in at Barcelona, the guests seemed very old. I'm guessing the average age was in the 80s, or at least that's how it felt. People just weren't that friendly (unlike the staff) and it seemed to be a who has been on the most Regent cruises competition. The ship was ...
Overall an enjoyable cruise with one of our favourite cruise lines. The food was very good and on a few occasions much better than expected. However the Prima not our favourite ship, by a long way. The layout is poor with small venues and tight walkways, they really have crammed everything into this ship.
THE SHIP
As stated we were not fans of the ship overall, the decor is stunning in most ...