183 Royal Caribbean Voyager of the Seas South Pacific Cruise Reviews

We chose this particular cruise for husband's 60th birthday present, there were 4 in our family on the cruise, although we enjoyed the cruise and the South Pacific Ports we visited, we had issues with the drinks package, the first ... Read More
We chose this particular cruise for husband's 60th birthday present, there were 4 in our family on the cruise, although we enjoyed the cruise and the South Pacific Ports we visited, we had issues with the drinks package, the first day we boarded the ship my children asked if they could buy the drinks package on the 4th day of the cruise n were told ' no, even if they want it for 4 days they would still have to pay for 8 days' so not wanting to feel cheated they bought the package for 8 days, which was very costly, only to find on the 4th day of the cruise they were actually selling the drinks package for the remainder of the cruise which was 4 days, after much communication with the service desk my kids finally got a refund for the remainder of their drinks package. The dinners in the main dining room was very average, we did not try the specialty dining as they were quite expensive, the service in the main dining room was very poor, so much so that for the last 2 days we just went to the buffet which was much better. Voyager Of The Seas was our very first cruise ship we embarked on in 2012, and wanted our kids to experience the same a amazing time we had on it, but sadly this was not so, as the quality of the food has gone down, the drinks were overly sweet, the staff were very busy with the amount of passengers on the cruise. We did however enjoy our family time together, because when your cruising it so nice to know that everyone is together. Read Less
Sail Date January 2016
This was our first Cruise and first time overseas. The staff went above and Beyond to make us all feel welcome. And the staff at the royal Caribbean run a very tight but a great ship. The Food was fantastic and they even catered for the ... Read More
This was our first Cruise and first time overseas. The staff went above and Beyond to make us all feel welcome. And the staff at the royal Caribbean run a very tight but a great ship. The Food was fantastic and they even catered for the eaters in our family. Our cabins were always clean and tidy. And the actives on board were really great and different actives for all ages. We only did one shore excursions and it was great no problems. and all the other ports we went to were great apart from Mystery Island had to wait awhile to get back on board. The Entertainment was great many different acts for all ages and all types of people. Embarking and Disembarking was so quick and easy we had read up that is was gonna take a long time but we were on board so quickly. We would highly recommend the Royal Caribbean and cant wait to go on our next Cruise with them. Read Less
Sail Date November 2015
The Voyager of the Seas is a very crowded ship. $80 million was spent on an upgrade which increased passenger numbers, more optional restaurants and resulted in less places to sit. Too often there were very long lines waiting for ... Read More
The Voyager of the Seas is a very crowded ship. $80 million was spent on an upgrade which increased passenger numbers, more optional restaurants and resulted in less places to sit. Too often there were very long lines waiting for coffee, a drink, food in the Windjammer and special events. I found the staff were pushed to their limits. Individuals we had as cabin attendant, table servers, coffee shop staff and bar staff gave excellent service considering they were rushed off their feet. If you had a problem forget genuine assistance from Guest Relations. I had a problem getting a replacement extension cord for a CPAP I need after my US cords were confiscated at security. (A first) After three requests including two very long waits on the phone I got a battered replacement cord five hours later. Not good enough. My balcony cabin was comfortable and quite well maintained. The room attendant was outstanding. Food in the Windjammer was usually well prepared and presented. Meals in the Sapphire Room were inconsistent. Lunch was usually much better than Dinner. One very poor aspect of the cruise was at many bars and the coffee shop, I was told they had run out of ingredients to make the drinks I requested. No sparkling water at many venues. The coffee shop even ran out of packet sugar. This is unacceptable considering the hefty prices charged for drink packages. After cruising on the Radiance and Rhapsody which were excellent, it is difficult to recommend the crowded Voyager. Read Less
Sail Date November 2015
Royal Caribbean has really let itself down badly. No extras to make it a nice cruise...such as bottles of shampoo, lotions or shower caps, chocolates on bed. Ship geared towards children. All movies were children's movies ... Read More
Royal Caribbean has really let itself down badly. No extras to make it a nice cruise...such as bottles of shampoo, lotions or shower caps, chocolates on bed. Ship geared towards children. All movies were children's movies except for the odd and I do mean ODD 3D movie with Tom Cruise as the star. Waited in dining room for over an hour after ordering for meal to arrive, gave up and raced to Windjammer, where we ate for the rest of the cruise. Food here was bland and monotonous . Lots of beef and chicken stews which were turned into pies the next day . Found a lot of the staff were arrogant (especially in the shops) and reluctant to assist. Had card replaced constantly as unable to access room ( even after one card use). A lot of people were complaining about this problem. On deck meals and activities were left off program sheet. I don't call spa seminars activities. No activities except for art lessons which finished after our first cruise. Trivia and Bingo seemed to be the only other things to do. Scrapbooking was non - existant. It was advertised to sell a scrapbook to do by yourself. Shows were repeated on the second cruise and some were so bad that we did not bother to go again. Being a diamond member only offered the free drinks in the Diamond lounge at night, 2 bottles of water and a small bag of cookies on arrival. Royal Caribbean has disappointed me so much that I will use other cruise lines in future (although I do have one more cruise with them that I booked earlier in the year). The Ice Skating show was wonderful. Read Less
Sail Date November 2015
We were hesitant to book a cruise as we are fairly laid back travelers and not into dressing up for dinner and seeing shows and we thought we could be bored on the ship. But we had a great time we ate mostly in the Windjammer Buffet it was ... Read More
We were hesitant to book a cruise as we are fairly laid back travelers and not into dressing up for dinner and seeing shows and we thought we could be bored on the ship. But we had a great time we ate mostly in the Windjammer Buffet it was very relaxed you could wear very casual clothes and the food was great, we loved eating there each day. Our room was spacious and in a great location near the stairs, we were in room 8316, it was a balcony room and we really enjoyed sitting on the balcony and watching the ship go in and out of ports. We loved watching the 3D movies in the theatre and the 2D movies outside by the pool. We went to 4 shows and they were pretty good, we always got a good seat. The pools were small but we are comparing them to resort pools so that's a bit unfair. The ports were great we went snorkeling at every port, its better to bring your own snorkeling gear as some places you had to hire stuff so it would be cheaper to buy it and bring it with you. You can buy it on board but buy it early as they ran out of stock later in the cruise. We will cruise again and next time hopefully take the family. Read Less
Sail Date November 2015
Initially I was very excited to cruise on the Voyager as it has just had a refit but unfortunately it didn't live up to my expectations. Have been on the Navigator of the Seas and the Radiance of the Seas and I was expecting a similar ... Read More
Initially I was very excited to cruise on the Voyager as it has just had a refit but unfortunately it didn't live up to my expectations. Have been on the Navigator of the Seas and the Radiance of the Seas and I was expecting a similar experience. Muster time: It was an extremely hot day in Sydney - 35 degrees and we had to stand out on deck. Why weren't we sitting inside in the air conditioning and comfort especially for the elderly people and young babies. Food: Overall found the Dining room experience very good although a few things like seafood tended to be overcooked. The Windjammer at Breakfast time wasn't too bad but lunch was a total failure. It was unimaginative and just boring day after day. We went to the Dining Room for lunch but on port days we were forced to eat in the Windjammer. The food at the Promenade Cafe was even worse and just the same day in day out. I've come on a cruise to enjoy the ocean views so why is this the only place to have coffee and a chat that looks onto the Promenade. I could be sitting in a shopping mall on land. Entertainment: The shows in the theatre were good and the ice skating show was fantastic. Activities during the day seemed to be more aligned with the children or with people who are in the casino. Found little to do on some days other than Trivia and luckily I enjoyed this activity. The one problem we did find annoying was the the ship seemed extremely noisy and there appeared to be a lot of children unattended running riot. Luckily there was an adult only pool but it had no roof and the first few days of our cruise it was very windy and extremely cool on deck. Plus there was no ambiance to the adult pool area, just very plain like someone forgot something. The Radiance adult pool was a fantastic area with large sculptures, bird song which made it a very peaceful area. On the Voyager there are no drink or eating stations around the pool and you have to go all the way back to the Windjammer cafe. Must mention that on many occasions there were up to 18 children unattended in the spas, not an adult to be seen. I'm sure they were on deck but they were not in the spa with their children. What if something happened? Why don't the crew say something? Cabins: We also have an inside cabin as we sleep really well in the dark. No problem here at all even though we were aft on deck 9. Good size so no Read Less
Sail Date November 2015
This is our second cruise onboard the Voyager of the Seas and we loved it again. We cruised to the South Pacific for 10 nights. The ship can take up to 3800 passengers and has been refurbished last year. There are plenty of ... Read More
This is our second cruise onboard the Voyager of the Seas and we loved it again. We cruised to the South Pacific for 10 nights. The ship can take up to 3800 passengers and has been refurbished last year. There are plenty of activities onboard for every age which is great. There is a rock climbing wall, ice skating rink, Flow rider simulator, basketball court, jogging track, gymnasium, mini golf, plenty of pools, adults areas, library, open air cinema screen... The shows were the same as last year apart of the headliners shows. The ice Odissey show was fabulous. The Dreamworks parade is also great and very funny. The crew and staff were fantastic and all of them were very friendly. We really enjoyed sharing our time with our room attendant and with our waiters. The Royal Promenade got plenty of shops : jewellery, bottle shop, souvenir shops from voyager of the seas, Guess, Michael Kors, Coach, Roxy, Quicksilver, ... Some shops are quite expensive even if there are some discount onboard. Everything you need to pay onboard is in USD. We enjoyed spending some time in the casino which is pretty big. There are a great deal of bars and nightclub all around the ship. The Highnotes bar got an awesome view because it is located on the top level. We think that the beverage packages are very expensive so we didn't buy any. There is a special cocktail of the day everyday which is around $7.5USD. Beer are between $5.5 and $8USD and there are many choices. About the cocktails, there are around $10-15USD. The spirits costs around $7-10USD. And about the soft drinks there are $2.5-3USD. The price changed in every location you order your drink. The quality, variety of the food and the service at Sapphire dining room was wonderful. We really enjoyed every single moment we spent there. The Sapphire dining room (deck 3) is also great for the breakfast where there is a small buffet and you can also order some eggs,omelettes,pancakes... a la carte. The lunch is served in the same room and is great. At lunchtime, there are some chefs in the dining room who can create your own salad in front of you. You can also order your main and desert a la carte. Deck 3 and Deck 4 are available for dinner at 5.30pm OR 8.00pm. Deck 5 is My Time dining so you can choose every day at what time you would like to have your dinner between 5.00pm and 9.00pm. Our dinner was fantastic every night with a very good service from our waiters. You could choose your appetizer,main, desert, cheese a la carte and if you want more they will give you more. A wine glass cost around $8-15USD and a wine bottle starts at $30USD. We loved going to the Cafe Promenade for a light lunch or afternoon tea.It is a small cafe which is complimentary and located on the Royal Promenade. It is open every time and they have a Starbucks coffee which will cost you small fees. About the Windjammer cafe, we enjoyed having our breakfast there because there is a great buffet and it is open at least until 10am every day. For the lunch, there is a buffet but we could't see a lot of variety for the food. We never went there for dinner. To get to Circular Quay in order to embark the ship, you just need to catch a train from the airport and it only takes 15 minutes for a cost of $17 per person. The embarkation and disembarkation in Sydney were very quick with efficient staff. About the ports in the South Pacific, we went to; -Port Vila, Vanuatu we arrived in the port and had to catch a taxi, bus or water taxi which cost $5AUD. There is a great duty free Feng Kuei with very cheap spirits.(1L johnny walker red $16AUD) There are plenty of locals who will offer you some private tours but carefull there are quite expensive plus you still need to pay all the entry fees. The city center was small and nearly everything was closed because it was sunday. We went to Mele waterfalls and paid $25AUD each to enter but it is worth it. The waterfalls are awesome and you can even swim in small natural pools. Don't forget your reef shoes or trainers because you will need to walk on some slippery rocks sometimes. We also went to Hideaway Island and had to pay $15AUD each. There is a free ferry which will get you there. You can do some great snorkelling but lots of dead corals are there also because of the cyclone. -Mystery Island, Vanuatu we arrived on the island with a tender boat. the island is quite small, you can walk around in 20 minutes. Everything is really pretty on this island. We loved doing some snorkelling there and could even see two turtles when we went on a snorkelling tour with some locals. The locals offered some tours between $15-30AUD per person. - Isle of Pines, New Caledonia we arrived on the island with a tender boat again. the island is quite big and there are plenty of stuff to do and discover. We went on a turtle swimming tour with some locals and we loved it. We could even see some dolphins. It was an awesome experience to swim with a turtle. The tour lasts for 2h and paid $45AUD each. We even had some free time on an island where you could do some great snorkelling or just relax. The sand was awesome there. Otherwise the locals offered some city tours for $15-25AUD. -Noumea, New Caledonia we arrived at the port of noumea and had to take a free shuttle bus to get to the city. it was a short drive only 5 minutes to get to the information centre. Over there, we decided to rent a scooter for $80AUD for 2 hours for both of us. It was a great idea because we had plenty of time to discover the different bay and views of the city. Otherwise there are some buses or tchou tchou train which can help you to discover the city.($15AUD for the bus and $40AUD for the tchou tchou train). Everything is expensive in Noumea and you have to pay in their currency in CFP. Overall, it was a fantastic second cruise onboard the Voyager of the Seas but don't let them rip you off!!!!! Shore excursions are far too expensive. The drinks can get very expensive sometimes. Read Less
Sail Date November 2015
The embarkation and disembarkation was very well organised considering there was over 3500 passengers. Also the tenders were well organised, no waiting around. The food was very good with a lot of variety. It was easy to find a seat in ... Read More
The embarkation and disembarkation was very well organised considering there was over 3500 passengers. Also the tenders were well organised, no waiting around. The food was very good with a lot of variety. It was easy to find a seat in the buffet (Windjammer), which I went to a couple of times, as I prefer to eat in the dining room, which also had a buffet as well as a al-a-carte menu for breakfast and lunch. There is a café open 24hrs which has cakes, sandwiches, biscuits etc. and Tea and Coffee of course. The entertainment was very good. The ice skating show is on a few times during the cruise so no one misses out. Well worth seeing. They also have an adults only show starting at 10.30pm. Usually it is a comedian, so people who are easily offended...think twice. There was plenty of activities on board to keep everyone occupied. The kids seem to be having lots of fun (we didn't take any with us this time... usually grand kids). We went with a group of 10. My husband did buy the premium drinks package and it worked really well for him ( I don't drink). Its $57 US dollars per day about $77 AUD. You would need to drink at least 8/9 beers per day. Cocktails are around $10.00 each on average. The shopping on the cruise is a bit expensive, as everything is in US dollars, but they do have sales throughout the cruise On the islands the locals sell their goods. They do take australian dollars, so make sure you have plenty of small change, and support the islanders. On the whole, it was a fantastic cruise, great atmosphere, great staff. Great for families and adults. Would definitely recommend this ship. Read Less
Sail Date November 2015
Our first experience on a cruise ship. I did a lot of research before hand - we wanted a cruise that had loads activities for teens - our son was almost 16. We all had a ball. Plenty of things to do for us and him - we hardly saw him ... Read More
Our first experience on a cruise ship. I did a lot of research before hand - we wanted a cruise that had loads activities for teens - our son was almost 16. We all had a ball. Plenty of things to do for us and him - we hardly saw him after a couple of days. He made loads of friends, and is still in contact with some of them, even though they are in different states. The food, the service, the activities, the staff - all fantastic. The ship had just been re-furbished, and was beautiful. We had not been on a cruise before, so were a little concerned that our son may get bored, but we neednt have worried. I couldnt fault the cruise - everything was wonderful. Our cabin was 1608, which was amazing!! It was supurb. Plenty of room, there was a large heavy curtain we drew to give the husband and I a little privacy from our son - didnt need it though. He fell into bed each night exhausted. Our cabin attendant - Rae, made up the sofa bed for him each evening. Being first timers, I have to say that going on a holiday were I dont have to organise meals, make a bed, or tidy up was just bliss. The most strenuous thing I had to do was pop a slice of bread in the toaster at brekky!! The food was excellent - something for everyone. We tried the main dining room the first night, and thought it was very good, but we tended to go to the Windjammer for most meals. Great selection of food, and casual eating. So no bookings required, no set times, just pop in whenever.... and didnt have to dress up. Could not fault the trip at all - yes I can...want long enough - could have stayed another week!! Read Less
Sail Date November 2015
We had an inside stateroom but this was smart and comfortable. Our Cruise took in two locations in New Zealand, two locations in New Caledonia, and a final stop at Mystery Island. This was a five location, fourteen night cruise resulting ... Read More
We had an inside stateroom but this was smart and comfortable. Our Cruise took in two locations in New Zealand, two locations in New Caledonia, and a final stop at Mystery Island. This was a five location, fourteen night cruise resulting in a lot of sea time. Therefore it was vital that the ship had a lot to offer in terms of activities and facilities. Overall this challenge was met. The evening entertainment was generally very good but the daytime lectures were poor. The food was good overall and very good to excellent in the formal dining room. The service was the ‘stand out’ feature of our time aboard. All the crew/staff were friendly, helpful and efficient. We would go with this ship again. Read Less
Sail Date November 2015
We arrived at the International Passenger Terminal a bit nervous as reviews we had read advised boarding was a nightmare. Checkin of our luggage took 30 seconds. Then we proceeded to the passenger checkin. All up it took about 45 minutes. ... Read More
We arrived at the International Passenger Terminal a bit nervous as reviews we had read advised boarding was a nightmare. Checkin of our luggage took 30 seconds. Then we proceeded to the passenger checkin. All up it took about 45 minutes. It was great and this timeframe did not seem unreasonable to us at all. Firstly we checked out our Stateroom which was an internal one overlooking the Promenade. It was great. Room was a good size, bathroom was fine and there was enough cupboard space, there are plenty of drawers and room to put your bags under the bed. We then walked around the ship and it was beautiful. The pool area was great with two pools and 3 hot tubs for everyone to use, plenty of deck chairs, a huge outdoor movie screen. There is also an adults only pool area and bar which was wonderful for those travelling without kids. it also had two very large hot tubs and a pool and lots of lovely padded deck chairs. We chose the formal dining option which seated at 8pm and it was great. This gave us plenty of time to see a show before dinner. More on the food later. There are shows every-night and they are great, we really enjoyed them. There were singers and dancers, several comedians an opera singer a specialist guitar player and an Ice Spectacular, yes there was an iceskating rink. The shows are mainly held in the theatre and we always got great seats. All shows are suitable for children and if they are not you are well informed. There are plenty of activities, learning to fold napkins, making jewellery, towel art, trivia of all sorts, sports, ABBA, general trivia and music trivia. There is also towel art where you can turn a towel into a monkey or an elephant. There is origami and there is karaoke, pub karaoke or karaoke for the wanna be stars. There is so much to do or you can just do nothing and find yourself a little corner and read or just watch the ocean. We did every thing as they run these activities often throughout the cruise. They are a lot of fun and we met some lovely people too. There is a kids zone but as we did not take any children I can't advise on that at all. We heard mixed reviews but the majority were positive and most peoples kids could not wait to get there. They also have rock climbing and a Waverider where you can surf. We just watched and all seemed to be having a great time. There were a few themed nights, a Hawaiian night and a 70's night. The Entertainment crew all dressed up and did a 70's show which was so much fun. There are parties by the pool and there is a nightclub too. Whilst our intentions were good we did not get to the nightclub but we heard it was fun. There is a very well equipped gym and they have classes of all sorts, I just used the walking machine and bike daily to try and help with my overeating! There is a day spa which offers hair dressing services, facials, manicures and pedicures and of course a variety of massages. We did not use the day spa as with everything being in US dollars it really was expensive. On days that the ship was in port they often had specials which sounded great until you converted it into Aussie dollars and then added the 18% tax. For example I have short hair and thought a blow wave might be nice for one of the formal dining nights but it would have cost $57 Aussie which I thought was a bit expensive. Food, OMG the food. It was fabulous. As mentioned earlier we chose the fine dining option and the menu was varied and delicious. Keep in mind that you can order two main courses if that is what you want or extra prawns or steamed vegetables. Nothing is a problem for them. We also ate in the Windjammer which is the buffet. We had over the length of our cruise breakfast, lunch at dinner here. The food was fabulous and there is everything and anything your heart desires. We heard people complaining but I have no idea why. For example breakfast, you could have eggs, anyway your heart desired, cereal, fruit, yogurt, bacon and there were several different types of bacon, there was ham, sausages, pastries that made your mouth water, a selection of bread for toast which made choosing very tricky. It was the same with lunch and dinner, there is just so much on offer, you can make your own hamburger or hotdog, there are salads of every type and fruit, loads of lovely fresh fruit all cut up and ready for you to eat. Oh and there is a soft serve ice-cream machine on the pool deck which had vanilla, chocolate and vanilla chocolate swirl and it was open from 10am till about 10pm. There is also a delicious assortment of ice creams in the Windjammer. There was also 3 specialty restaurants, a Japanese, Italian and a steakhouse, a very upmarket steak house. You could purchase a package which included all 3 of these for an additional $70 per person and we met quite a few people who took up this option and they loved it. We didn't as there was just so much to choose from that was included in the price. There is also a 1950's hamburger joint and you could eat whatever you liked for $6.95 per head but we didn't bother with that either however the feedback from others was that it was great. In the Promenade there is a 24hr cafe that serves all types of snacks depending on the time of day. in the mornings they have croissants, egg and bacon muffins, donuts and pastries plus more. There is aways wonderful cake on offer or brownies or freshly baked cookies, little gourmet rolls filled with ham or chicken or egg or salami. And pizza they make pizza, really good pizza. They also have BBQ lunches on the pool deck, one day it was lobster tail and prawn paella another it was a good old fashioned BBQ. At every turn they are trying to feed you with delicious food. You can also have room service which is all part of the deal and I can highly recommend the steak sandwich. There is only a small service fee between the hours of mid night and 5am. If you want they will even bring breakfast to your room. Oh and did I mention the midnight dessert bar on the pool deck where the chefs show off their wonderful artistic skills in fruit and ice carvings, it is truly something to see. Our cruise went to The Bay of Islands which was pretty and also Auckland, both of these ports are in the North Island of New Zealand. We spent a day in each port. There is plenty to do in each of these places however I would suggest you do tours that are offered on the wharves rather than ship tours as these are very expensive. We went to where the Treaty of Waitangi was signed in the Bay of Islands and also had a wander through the little township which was very pretty. In Auckland we did the hop on hop off tour which was great and spent some time at the Museum which we really enjoyed. Our bus driver was very entertaining and knew lots about each place he took us to, he especially enjoyed telling us over and over again about how NZ won the footy :) Next stop was Noumea which is very pretty and very expensive. They too offer a hop of hop off bus service which we did. We got off at the markets which had some lovely things on offer but again very expensive. Our next stop was Lemon Beach which was beautiful. We had coffee in one of the cafes that line the beach and you guessed it, expensive however they also offered free wifi so it also gave us a chance to check Facebook and so on. We swam at Lemon Beach for a few hours and then had quite a long wait for the bus which was meant to come very 20 minutes but it did not. We opted to stay on the bus and just looked out the window which was very pretty and I am glad we did that as the queues for the bus were very long and I imagine that people had to wait quite a while and it was very, very hot. We then sailed to the Isle of Pines, just beautiful with those glossy pages white beaches and crystal clear water which was lovely for snorkelling. The sad thing is people wear those wetsuit shoes and stand on the coral so in parts there is quite a lot of dead and broken coral. We opted to walk but you could get a local bus if walking is not your thing. There was a shop there but we did not venture to it. We spent about 2 hours snorkelling and then went back to the boat as there is only one public toilet so I can only imagine the amount of people that twinkled in the water. There is a large resort there and you can pay to use their facilities, again very expensive and you can also buy drinks etc from their bar but they will not let you use any of their facilities unless you buy a day visit package. Mystery Island was our last port of call and it was truly magnificent. The beach is perfect and the snorkelling is spectacular, we spent hours watching fish of all colours. The locals have a little market which was not expensive at all and very cute. There are also plenty of toilet huts. The ship brings plenty of beer etc that you can purchase whilst relaxing on the beach. It was really a perfect day and our favourite of all the ports we visited. There are plenty of bars on the ship and they offer drinks packages, we were going to get the ultimate package which was US$67 per day but decided not to and we were glad we didn't do it. Some days we drank merrily and others we just had wine with dinner so it worked out considerably cheaper to do it that way. The prices for drinks is OK USD10 is the average for a cocktail and they are delicious, ALL of them. They also have a cocktail of the day which is about US$7.50 Beers all sorts are $5 - $6 and a glass of wine is $8. We met several people who did the drinks package and whilst they are only meant for one person they had no problems sharing the package with their partners. You just have to order drinks separately. The staff on the cruise were really lovely, our cabin man who we hardly saw kept our cabin quite clean although he could have vacuumed more frequently. The entertainment staff were a hoot and so much fun, they organise all the activities. Bar staff on our cruise were happy and friendly too and would make any drink or concoction you desired. Our waiter in the fine dining room was wonderful, nothing was to much trouble and he went out of his way to make sure we enjoyed every meal. Towards the end of the cruise he was on a mission to ensure that we completed a survey that would be emailed to us a few days after the cruise ended. These surveys are very important to them. The customer service staff were, let's say average. When you board the ship you are given a card which is like a credit card and it is the only form of currency that you will use on the ship and you wear it all the time. This pass also opens your cabin. Quite a few of us had issues with our cards, for the first 4 days I had to be issued with a new card each day which was very frustrating. The staff would give you all kinds of really stupid reasons for the cards not working, the fact is that they now have a new provider of these cards and they are very cheap. And so I, like many others spent a great deal of time in the never ending customer service line getting my card replaced. On the bright side I did get to chat to some lovely people. We really enjoyed our cruise, in fact we enjoyed it so much we booked another one while on board as they offer some ver good incentives if you do. We did hear a lot of people complaining about any and every thing but for the life of me I have no idea. So if you are thinking about taking a cruise, do it. Perhaps not a 13 night cruise for your first one maybe try a sampler which is for 3 days or a 7 day cruise and see if you enjoy it. That is what we did, we did a 3 day cruise to nowhere and we are now cruise addicts. Oh and the greatest thing of all, our bed was so comfortable and both of us have not slept so well in many years. Once our heads hit the pillow we were out. Maybe it was the gentle rocking sensation who knows, all I know was after two weeks of fantastic sleep I am a really nice person :) Our only disappointment was to have any laundry done was very expensive, underwear and the like we just washed in the hand basin and it dried overnight as we took one of those little peg things and just hung it in the bathroom. They also do not have irons you must send things to the laundry to be ironed which is also at a cost and you can not take an iron on board. Travel tip, roll anything that may crease and then just steam up the bathroom and the creases will fall out, well most of them anyway. I took a lot of silk and linen clothing thinking I could iron it but not to be. We also heard quite a few stories of clothes being ruined in the laundry which is why we opted not to use it. Read Less
Sail Date November 2015
Food was ordinary - Breakfast , lunch and Dinner never changed in the windjammer...needs to be more creative. Overcrowded since the refurbishment...queues were common through-out the ship. This is due to adding 750 people to the ... Read More
Food was ordinary - Breakfast , lunch and Dinner never changed in the windjammer...needs to be more creative. Overcrowded since the refurbishment...queues were common through-out the ship. This is due to adding 750 people to the ship capacity and reduction of staff. Cabins are good..so was the cabin stewardess. Music could be better....although piano bar was awesome. Read Less
Sail Date November 2015
This cruise is definitely not suited for families. We found there was nothing to do to keep us entertained. The pools were closed for the first 3 days and there was no entertainment provided so we were left bored. The kids club is just a ... Read More
This cruise is definitely not suited for families. We found there was nothing to do to keep us entertained. The pools were closed for the first 3 days and there was no entertainment provided so we were left bored. The kids club is just a small room with some blocks and play kitchen (3 - 6 years) and a lot of kids cried. The entertainment at night was boring (opera, orchestra - that sort of stuff suited for over 60's). There was only 2 activities provided for family's per day (10:15am & 5:15pm) and they only went for 15 minutes (arts & craft etc) but there was dozens of seminars (Botox, fitness, health - things that are overpriced but you are pressured to buy). The food is definitely not catered for kids. Everything costs double! I let them know my concerns but they really just don't care!! This cruise is defiantly suited for over 60's don't bother if you are a family. Read Less
Sail Date November 2015
After hearing about all the positive spin about this ship, I decided to take the family on a cruise, only to be left bitterly disappointed. Due to a cyclone brewing, we never saw fiji which was why we went on this cruise, only to be taken ... Read More
After hearing about all the positive spin about this ship, I decided to take the family on a cruise, only to be left bitterly disappointed. Due to a cyclone brewing, we never saw fiji which was why we went on this cruise, only to be taken to Hobart for 2 days which was way too cold to enjoy the outdoor activities. Nevertheless, on a holiday you try & make the most of it but the service on the ship was very poor. $US14 cocktails served in plastic water glasses with no decoration & at times no straw was the norm. Waiting 40 mins to be seated at the spectacular but overrated sapphire dining room was the norm. Asking staff for anything you were greeted with a smile only never to see them again was the norm. Spent $10000 including passports for a tropical holiday only to see hobart & not even a sorry sir have a $10 voucher for a drink on us - poor poor poor Read Less
Sail Date March 2015
The food was very ordinary and not well presented at all. Buffet food was like you would see in a hospital cafeteria. Far too many people on board, very crowded everywhere you went, lifts, hallways, venues, bars, Windjammer, queues ... Read More
The food was very ordinary and not well presented at all. Buffet food was like you would see in a hospital cafeteria. Far too many people on board, very crowded everywhere you went, lifts, hallways, venues, bars, Windjammer, queues everywhere. No value being a Crown and Anchor member, as we were, (cruised once before with RC), the only benefit was if/when you bought something (which we didn't want or need) you got percentage off. Movies in theatre and on deck all geared toward children. No movies on suite TV's unless you paid for it or they were years old. Lots of programmes on TV in foreign language. Other cruise lines have modern upto date movies on TV all day for free. No benefits (unlike other lines we have cruised with) for being in a suite. Benefits as in complimentary canapés/fruit brought to suite, free internet, free laundry, free mini bar, etc etc. No chocolates on pillow at night. No wine glasses in suite, no writing pads/pens in suite. I know this is not earth shattering but these are the little added extras that you get with other cruise lines and you look forward to and make your holiday just that little bit more enjoyable. We have cruised with many other lines and will DEFINITELY NOT BE CRUISING WITH RC AGAIN!! All drinks highly overpriced especially after AUD conversion. No room to sit in adults only area, towels placed on chairs from early morning, no checks made by staff. Smoking allowed anywhere on decks. sat down twice on deck 12 above pool in open and smokers sat down next to me, so had to move. Staff did nothing about it even after complained several times. Service very slow in MDR, staff very impolite on many occasions all over ship. No pleases or thank yous. On positive side, most of the entertainment in main theatre was fairly good, especially the Aussie ones. Couple of the comedians and magicians were woeful. Casino slots were dreadful, RC must have made a mint out of them. All voluntary I know, but 5 credit payouts after 20-25 hits was daylight robbery!!! We will NEVER cruise with RC again, we will go back to cruise lines that care about their paying customers and give them the amenities, benefits and enjoyment that they are paying for and reward high paying cruisers that pay for staying in suites!!!   Read Less
Sail Date March 2015
Joined the Ship in Sydney Circular Quay for an 11 nights South Pacific Cruise, trips to Fiji were cancelled because of Cyclone Pam and the ship was diverted to Hobart, Tasmania. On boarding there is a sign for check-in appointment to ... Read More
Joined the Ship in Sydney Circular Quay for an 11 nights South Pacific Cruise, trips to Fiji were cancelled because of Cyclone Pam and the ship was diverted to Hobart, Tasmania. On boarding there is a sign for check-in appointment to limit queues and wait times describing the cabin levels boarding times in an order from deck 10 at 11:30 AM to Deck 2 at 4:30 PM, unfortunately this rule was ignored as all passengers boarded by pushing their way at the same time. The signing on itself was fine and a seapass was issued for my cabin and for the onboard expenses. Lunch (buffet) was available in the Windjammer Café on level 11 and the food was satisfactory. The interior cabin was fine comes with the new virtual screen which give the illusion as if you are on a real balcony. The Sapphire dinning rooms are well presented and organised; unfortunately the menu and food did not fit with the décor. On the same large one page menu there is an upgrade for premium dishes if you wish but come at a cost of up to US$ 41 Now with the sport activities, there are 2 tennis tables that are damaged, and the bats are of the cheapest quality and that’s why they don’t let players using their own during competitions and as there are so many competitors matches went only to 11 points instead of the normal 21 and a game can only last for about 5 minutes and the looser out. The volleyball, on competition day the staff takes on contestant’s names and straight away the competition took off with no warm up and sadly on the first tournament an 80+ player fell off on his first ball, luckily no injury. Soccer, and again names are taken and the competition started, last for 3 minutes only game with a flat ball and for the Basketball challenge fast throwing games, all over in 15 minutes. The staffs want to rush thing off with the above competitions so they can attend to other commitments, due to staff shortages. Now back to the Windjammer Café, as mentioned the food is fine with different dishes everyday but sadly as it was so crowded it can be quite frustrating to find a seat. The 3D films are occasionally shown in the theatre which are mainly for kids, sure there were few parents present. The gymnasium is well equipped comes with professional equipments but no coach present. There were a few classes such a yoga, cycling etc, and also a few free seminars which at the end there are costs / charges if you wish to proceed, nothing is really for free. There is also the “Vitality Day Spa” includes back, neck, and shoulder massage (50 minutes) comes with an excessive amount of money roughly about 5 times more of what someone would pay for example in Thailand. Now shops onboard daily offers “fine jewellery clearance sale reduced up to 60% and these prices cannot be beaten and are all tax and duty free! Limited stock so please be early”, this is deceitful be careful with this quote, as you will probably get this even cheaper home at your local shops. At the Casino Royale there were not to many patrons only a few trying their luck on the tables and the poker machines and Aussies would know well why. About the photos, yes there are a lot of those photographers on board roaming around the ship trying taking pictures of people when most of them feel uninterested and guaranteed that most of those professional expensive photos be left on board. International guests and ship’s band show live entertainments at the theatre twice in the evening such as magic / illusions, stand up comedy and dancers. The highlight of the entertainment on board was the ice show performances by the international guests and passengers can use this ice ring facility during the day as well, at the Studio B. Gob smacked to hear that there is a hefty cost for the bridge and galley tours when the crew involved are already on duty that’s the Security, Deck Officer, Galley personnel. For the amount what passengers paid for their cruise, this ship’s tours should have been arranged as complementary. On your stateroom television passengers can check their accounts, ship’s position, one channel with continuous excursions plans, daily activities from the cruise director and a couple of News channels (CNN / BBC /Channel 9 & 10) In conclusion, if you are planning a cruise I am confident that this guide shall assist you in making your own choice and decision as this would be an eye opener if this is your first time cruising and above all take control with your own safety and expenditures on board. Bon Voyage   Read Less
Sail Date March 2015
We took our chances by cruising the South Pacific in March, which is well known typhoon season. After our visit to Noumea the Captain decided to avoid the cyclone pending for Suva, and our cruise was redirected to Tasmania, with two lovely ... Read More
We took our chances by cruising the South Pacific in March, which is well known typhoon season. After our visit to Noumea the Captain decided to avoid the cyclone pending for Suva, and our cruise was redirected to Tasmania, with two lovely days in Hobart. This was a brilliant decision by the Captain, as history proved, when Vanuata and Fiji were hit by a category 5 cyclone within days of our departure from the area. The ship;s new refurbishment had made a lovely ship even nicer. This is our second cruise on Voyager, our third on RCI. The food is always good, the service excellent, and the ship's cleanliness of the highest standards. The entertainment needs to be reviewed and some new acts introduced.. Every cruise we have had the same entertainers, a couple good, a few very disappointing. Time to shake it up a bit. Loved the street parties and parades in the Royal Promenade, gives this ship great heart. The shopping was a disappointent this time, no reasonably priced blingy rings etc available, and some RCI collectables were not available, e.g. playing cards. These are always great to purchase for gifts or to take home as momentoes. The Seven Hearts card room has gone unfortunately, and the card room now shares space with a poorly stocked library. There were no cards in the card room, two incomplete MahJong sets and few other games. This area needs monitoring, otherwise one has to line up at Guest Services to get a pack of cards. Not satisfactory. Might try it again some time MaJoeJoe Read Less
Sail Date March 2015
This was our 29th voyage (various Lines throughout the world) and 7th occasion with Royal Caribbean (second time on 'Voyager'); we had booked this 15-day cruise to New Caledonia, Fiji and New Zealand on a balcony-guarantee basis ... Read More
This was our 29th voyage (various Lines throughout the world) and 7th occasion with Royal Caribbean (second time on 'Voyager'); we had booked this 15-day cruise to New Caledonia, Fiji and New Zealand on a balcony-guarantee basis and were allocated Cabin 1828, one of the newly-constructed balcony accommodations located forward on Deck 12. Check-in at Sydney's Circular Quay was very efficient. We were very impressed on arrival at 1828, the cabin even smelt brand-new. We were pleased that the ship's Master was Captain Sverre Ryan, who had been the Master when we previously sailed on Voyager some 14 months earlier. Our dinner-companions at Table 291 in the Level 3 Sapphire Dining Room (second seating) were a wonderfully eclectic group from the United States - three senior ladies in their 60s from Houston and their 80 year-old aunt, and also a very vibrant couple from Georgia. Immediately from the embarkation dinner, the senior waiter demonstrated a tremendous degree of "attitude" towards our entire group, including the senior ladies from Houston. By the fourth evening at Noumea, when this employee aggressively slammed a plate of steamed rice on the table and stalked off to his next duty without a word, the defining moment had been reached for our group. Complaints were made to the Head Waiter who immediately removed the waiter from our table and replaced him with an extremely professional and pro-active waiter - the "new" waiter (Ketut Santosa) was a true gentlemen in every sense. The Table's junior waiter up to this point had been clearly embarrassed by his senjor colleague's repeated displays of bad temper and the improvement in teamwork and the more upbeat mood by the local Dining Room staff was quickly apparent after the Dining Room management took action. The Dining Room meals on this voyage were exceptional. Starters, Mains and Desserts were all tremendous. Well done to all concerned in the Voyager's kitchens! Our chef for much of the voyage was 'Sixto' and he would often visit our Table to check on us! One of the Houston ladies had a number of food-allergies and the kitchen and waiting staff were nothing short of exemplary in their care and attention to this lady and all others at our table. Special mention also to our Head Waiter (Roshan D'Souza) whose highly professional management of his area of responsibility was outstanding. In spite of the very poor start to the evening meals up until Noumea, this voyage's Dining Room experience is one of our most enjoyable. Something that was also excellent to see? The mens' no singlet (and no cap) rules being very efficiently policed at all meal-times by the Sapphire's door-staff, much to the relief of those diners who don't find it a great struggle to wear a shirt with minimal sleeves into a 5-star restaurant. More, please! 'Voyager' docked at Noumea's Container Terminal on a Sunday - not a great shock for us as we had experienced this before, but a great disappointment to first time local cruisers and especially to the many non-Australian passengers who had been expecting to see some life in the township. We did a large walking-circuit of the town and saw one duty-free shop (deserted), the Johnson Supermarket at the Cruise Terminal and the after-hours pharmacy were all the business that were open. This is not a criticism of Royal Caribbean - local customs are just that. It is unusual in these times though to see a town with in excess of 2000 tourists wandering about wanting to spend money and not being able to do so. Lautoka was an unremarkable port, but interesting enough just to see some local colour within the town and around the port-facility. It was very nice being greeted by Fijians who would warmly say 'Bulla' in passing without seeking some business-benefit in return. The walk to town from the shipping-berth is of about 2 kilometres in distance and takes about 20 minutes of steady (but not hurried) walking. Passengers we spoke with who took the Royal Caribbean excursion to nearby Nadi said that it was a very good day. Auckland was again a very enjoyable port - we took a train-trip to the village of Onehunga and enjoyed a delicious coffee at one of the local cafes and had an excellent walk around the the very interesting area. The afternoon was spent at the picturesque village of Devonport, directly across from Auckland CBD and and an easy 12-minute ferry-ride. A very pleasant fish-and-chip lunch and a walk at the Devonport waterfront completed our day in Auckland. One of the nicest Friday the 13ths we can remember! Arrival at Tauranga (Valentines Day - Saturday) was at a very early 545AM to allow for the tidal-movements and maneuvering of 'Voyager' through the tight shipping-channel at this very scenic location. It was a busy day for the port and local businesses, hosting 'Voyager', 'Diamond Princess' and Ponant's small ship 'L'Austral'. The day quickly became quite warm and the passengers of all ships were welcomed by the locals. Sailing out of Tauranga is always a great experience with locals waving from Mount Maunganui and the various small-boat wharves in the vicinity. Too bad about the certain passengers aboard 'Voyager' who felt the need to start yelling "Aussie, Aussie, Aussie" (etc) at local well-wishers. Patriotism is one thing, decorum and being respectful in another country is clearly something else. Shipping-passengers are made very welcome by New Zealanders in all their ports, it's very poor grace to start screaming your country's name at them as you leave. Not fun or funny, just embarrassing. This particular night (i.e., Day 10, after departure from Tauranga) an event was staged from 10PM to 1230AM within the Deck 11 Solarium-area and was headlined 'Club Twenty Outdoor Night Club'. This scheduling by Royal Caribbean was unforgiveable. The music was so loud that the floor in our cabin was shaking and vibrating; the glass-door for the balcony was shaking; the cabin-furniture was shaking. There were four (that's right, four) persons patronising this event when we checked, plus a Royal Caribbean Security Guard who said that he had no jurisdiction to stop the event. We rang Guest Services to complain at 1130PM and were offered an alternate cabin to sleep-in for that night (!). For a business that repeatedly promises "relaxing" experiences, then deliberately schedules such an intrusive late-night event immediately adjacent to cabin accommodations, this is just is not on. A second complaint to Guest Services was made by us at midnight. The (male) employee advised that it is Royal Caribbean's policy to stage such events wherever on the ship the company feels is appropriate (oh, really?), and seemed to take exception that we were complaining of the noise. We then asked for any of the on-duty Hotel Services management to come to our cabin and examine the level of noise for themselves and were told this was not possible as the various Managers would now be asleep. Lucky Managers - too bad the same level of rest is not made available to the Deck 12 passengers (although we could hear the noise at the aft-end elevators on Deck 10 when returning from dinner). This Guest Services employee played a meaningful part in the rest of our cruise (see further in this review). We spoke with Cruise Director Zack Stratford the following morning and were given a very sympathetic hearing, for which we are grateful. We had asked the male Guest Sevices employee for feedback to our complaint and two days later received a message on our cabin-telephone to advise that the cause of the noise had been deck-staff dragging chairs around the Deck 11 poolside and that the supervisor had allegedly been instructed to minimise further noise of chairs being dragged. Too bad this had nothing to do with our complaint or our sleepless night. Wellington was an early arrival at 7AM on Monday 16 February, and it was cold! We took the train to the historic village of Petone on the far side of Wellington Harbour and had a very enjoyable walk around the area, followed by yet another delicious New Zealand coffee at the cafe within the Whitcoulls bookshop in Wellington CBD. The many sea-days throughout this voyage were very relaxing, with the notable exception of the Valentine's Day Party. Plenty of activities were on offer and Cruise Directors Chris Brown and Zack Stratford were excellent, and ably supported by the supremely energetic Lizzy (Activities Manager). TV-reception was constant throughout the voyage with channels being sourced from whichever country was the nearest, in addition to the standard Royal Caribbean entertainment-channels. Our dinner-companions from Georgia (travelling in the Deck 10 'Genoa' Suite) related how each night, the constant noise from chairs being dragged around throughout the night had caused them to be sleeping with ear-plugs - before resorting to this, one of them had gone to the pool-deck in the middle of the night and challenged the pool-staff before going to Guest Services to complain, allegedly without any resolution being provided. Things did not improve over the following nights, so these passengers who had travelled from Georgia to Australia for their vacation had now needed to resort to ear-plugs in spite of the premium they had paid for a full suite on 'Voyager'. A further rumour also circulated the Dining Room alleging of another Deck 10 male passenger who had become so outraged by the nightly noise of chairs being dragged (by passengers, this time) around Deck 11 that he had threatened an altercation with the passengers concerned, and had instead been detained by the ship's security staff. Our male 'friend' from Guest Services made a point of asking us for our names after the Valentines Day complaints, on each occasion that we asked for a wake-up call (Nights 10, 11, 12, 13, 14). This employee answered our phone-call on each night we rang for a wake-up call and insisted that it is Royal Caribbean policy to confirm the names of the persons in the cabin concerned when requesting a wake-up call. Yes, this really happened. Each call was made from our cabin telephone, not from some hallway or bar telephone. This went on for each of the following nights until disembarkation, when the employee really slugged us on disembarkation morning - we had requested a 730AM wake-up call for Sydney, and guess what, the wake-up call came at 630AM instead. We immediately rang Guest Services to complain, and our 'friend' (still on duty) took the call and said sorry, there must have been a mistake which "unfortunately" just couldn't be accounted-for. Nice coincidence, on disembarkation morning by this same Guest Services employee. If this type of attitude has been inflicted on us by this particular employee, how many others of the 3,000-plus on this voyage (and past voyages) may have had the same treatment? 'Voyager' is a big ship with a large crew and to our thinking, there are certainly a few pockets of 'attitude' festering (e.g. the Table 291 experience - the waiter who thought it's tough to be rude to some old ladies on a nightly basis). Other passengers also mentioned to us they had experienced little instances of attitude being extended to them through the ship by various staff, but the prevailing thought was "What can you do". We do wish to make special mention of Guest Services Officers Carlin MacNichol and Bryan Kling, who were nothing short of exemplary in their customer-service. We did write four letters of appreciation for various staff during our first week aboard, by the end of the voyage those staff advised they had not been told of these letters of appreciation. As passengers, we are constantly told that staff-promotion and internal corporate-acknowledgement are based on such passenger-feedback. One of the (senior) Managers within one of the Divisions concerned also advised that the 2 letters relating to his own staff had never been brought to his attention. We had left those letters with a (senior) Guest Services Officer. Make up your own mind about this. Attention is also drawn to a number of very recent past-passenger reviews in which poor and/or rude service aboard 'Voyager' were experienced without any apparent cause. Cabin 1828 is well-situated at a jet-plane level (Deck 12) for this ship. The balcony itself is nicely-sized and the cabin is well-appointed and certainly spacious especially for its 'E3' category-rating (the 'E3' category is not available by Cruise Critic for these reviews as yet). Although located at the opposite end of 'Voyager' to the Dining Rooms and Windjammer Restaurant, this is also a great opportunity to walk-off one's meal. The various Deck 12 accommodations are situated immediately adjacent to the Spa services and the Deck 12 walking-track. The bed was very hard initially, but two layers of egg-shell cushioning corrected this nicely. The air-con was FREEZING and we were shivering at night (even on maximum warmth); this was the coldest cabin we have been in on any of the 27 different cruise-ships have sailed-on. Others at our dinner-table also commented on the freezing air-conditioning in their own cabins (including the Suite passengers from Georgia). At the Captains Corner on Day 13, Chief Engineer Stan Sunjic asked the attending passengers "Are any of you cold?" to a murmured "Yes" in reply. We would be very glad to recommend this cabin to any prospective passenger (allowing for middle of the night dance-parties, freezing cabin air-con and various crew-members - in our experience on this voyage - with attitude). 'Voyager' herself is in excellent shape and just about unrecognisable from when we sailed on her 14 months previously. A sensational makeover. Teams of roving cleaners are seen around the clock, always cleaning and polishing. We never saw anything adverse in the ship's presentation. Possibly some passengers from this voyage may disagree with this review, and this is quite okay - Royal Caribbean is our favoured Line - this review is our own experience of this voyage with an excellent variety of ports and regions (total distance travelled was advised by Captain Ryan as in excess of 8,000 kilometres). We have sailed in Europe, the Middle East and North America with RCCL and have never had such an experience on thier vessels. Nobody is more disappointed than us in relation to the various incidents that we have related. Would we sail 'Royal' again? Yes (hence the overall '4' rating), but hopefully without the hiccups we have mentioned.   Read Less
Sail Date February 2015
The Voyager of the Seas is a grand old lady but wrinkles are starting to appear and maintenance just cannot keep up. But the exterior does not detract from the fairly new interior refurbishment and lets face it a bit of rust here and a few ... Read More
The Voyager of the Seas is a grand old lady but wrinkles are starting to appear and maintenance just cannot keep up. But the exterior does not detract from the fairly new interior refurbishment and lets face it a bit of rust here and a few chips there will not impact on the quality of the service, amenities, activities, dining, etc. Lets just get the 'cons' out of the way and focus on the 'pros'. Prefix: most of the 'cons' are applicable to all cruise ships. Con. 1 - Embarkation is a long, drawn out experience, comfortable shoes are recommended as queuing is almost endless. Disembarkation is much slicker and RCI do it better than most. Con.2. - There are never enough lifts and waiting for one becomes a good opportunity to meet fellow quests. Con.3. - My Time dining is a shambles and with no provision with online boarding getting your preferred time and table allocation requires another long queue. Do it as early as possible. Con.4 - Tours are expensive but well thought out. Avoid Noumea and Lautoka unless you are taking a tour. Now to the 'pros': Pro.1 The cabin layout is the best we have experienced, there is plenty of wardrobe and drawer space, it feels spacious and light with beautiful curtains. The en suite is compact but not cramped and the shower is a dream with great pressure and hot hot water. The balcony is small but adequate with really nice sensible chairs.(Cabin 7676 ). Pro.2 - ship information is well handled with touch screens on all decks next to stairs/lifts. Pro.3 Activities are varied catering for all age groups eg: climbing wall to bridge lessons. Pro.3 - Service is excellent in all spheres though most stewards have limited English so stick to basics. Guest Services are very efficient (with excellent English) but again long queues can happen choose your time carefully. Pro.4 - Food as in Lido style eating is plentiful and OK but has very little variety from day to day. A la carte is excellent. Alcohol is plentiful and moderately priced with bar staff being most efficient. If considering an alcohol package please read the small print carefully and make sure you understand what you are getting. Pro. 5 - Entertainment is varied from English pub theme to live theatre productions (I found these very mediocre) but enjoyed the quizzes, life music and game shows. Summary - good value for money, good balance between port and sea days and to experience the Royal Promenade (unique to the Voyager) makes this cruise at least a once. Read Less
Sail Date February 2015
First time cruising - travelling with parents and siblings (1x U18s & 3x20s) After reading mostly negative reviews I set my standards low for this cruise. Setting (just before the end of school holidays approx. 1500 kids on board); ... Read More
First time cruising - travelling with parents and siblings (1x U18s & 3x20s) After reading mostly negative reviews I set my standards low for this cruise. Setting (just before the end of school holidays approx. 1500 kids on board); 1x Ultimate Package drinks Channel 7 Crew on board to film (March 2015 air date) Embarkation: arrived after 12:30pm at Sydney Passenger terminal with luggage for the family (dropped off inside the barriers) - deposit luggage with luggage tags at the Circular Quay end of the terminal (small white tent). this was the easiest part Met up with family and walked to terminal where we were given departure cards & health info. 2 set of lines here 1) for first timers (longer queue) 2) frequent cruisers/members (shorter) recommend bring some reading material/entertainment or topic of conversation to kill time here. Time from end of queue to boarding (after sea pass & customs) about 1 hr at this point (approximately 2pm on board). highly recommend: Try any and all activities once on board as there is less of a line at this point. Flowrider/ rockclimbing was on this ship. Don't start drinking just yet. Breakfast/lunch/Dinner Food galore with set times - you have 2 options for complimentary: main dining (either buffet or a la carte) or Windjammer (buffet). Everyone always seems to go to Windjammer because there isn't a dress code and its close to the pool. Gluttony at its finest! Shows/Performances: Its the best they can do with the limited space and time. Don't expect to see a Broadway show, but selected musical numbers which the production team and cast perform with full effort. 3D movies limited - but great to kill time Shows on the promenade - get to know the bar staff or ask politely for the inside chairs to bring out for your kids to sit on while waiting Activities: Encouraging kids to gamble? B-I-N-G-O! So many for kids and U18s. Plus parents just let them loose and they get along with other kids. Just expect a few snide remarks about controlling them kids :P (Pressing all the buttons on the elevators, running everywhere, etc.) Curfew is 1AM for U17s Cruise director and Cruise staff are wonderful, high energy people - so bring a positive attitude and you also would have fun. Young adults (20s) - drink, casino, flowrider, and rockclimbing... but mainly hanging out at highnotes during the mix and mingle late night. (adult events are towards the end of the night) Shuffle board - got competitive but not officially on the list. FLOWRIDER: expect long queue and probably 20-30min wait time. But enjoy watching people get wiped out or learning how to stand, kneel. Set times for Standup, advance standup, and bodyboarding (all ages). note: There is a height restriction for each. RockClimbing: not so popular during the day when the sun was hot on the walls. Still waiting times also 30mins depending on time of day. NOTE: Either find a quiet time or just be patient and enjoy watching while waiting. ICESkating: small ice square (not ring) impressive that they can do a show on it. 30Min allocations, parents waiting way before first time is open and numbered stickers are handed out at the beginning of morning session and afternoon session. Stickers run out fast! Warning - this is a dangerous activity and they provide safety (helmets, pads, etc). Casino: lots of games, tournaments, ways to kill time. Exchange rate pretty bad, but gambling is about having fun. Gym: plenty of equipment and space. Pools: remember 1500 kids on ship - pools were full throughout the day (only one morning where the ship's pitch closed off the pools) HouseKeeping: about 1 staff to 5/6 rooms. They did their best or more where possible. Bar Staff: same like being in a Sydney pub - wait in line till your served. But if your smart, wait at your seat and have a conversation... while the waiter comes around to take your order. Casino staff: friendly and helpful... but the house (ship) still wins Observations: Most people will do nothing but bake in the sun or lounge by the pool Complaints - only if your impatient, don't like kids or know kids who run wild. Jokes - Majority are aussie so most of it flows off the back - nothing to be taken personally, plus nothing else to do Disembarkation: Easy when you carry all your luggage and leave early. Taxi rank is at the top of Passenger terminal, all waiting. Overall: As a late 20s person, made friends with bar staff (having the Ultimate package (UP) - no worry about costs and went whisky tasting) tried most of the activities, enjoyed a few shows and met a lot of interesting people. On shore activities as planned by cruise - didn't have to think everything planned just follow the leader to the destination and have fun. The little one (17) had a blast - seems this cruise was catered for age range or the kids were more friendly Parents thoroughly enjoyed doing nothing/walking/cruise activities. Notices: RCI has implement no PA during the day - so no public broadcasts to disturb anyone doing activities throughout the day - touch screens on all floors are what you use to find what to do. (This was based on survey last year) RCTV - they have a few select channels about whats on board, rebroadcast of shows from the night before, RC morning tv show (filmed the day before) A few people had accidents (arms in slings), fracture of some sort. This cruise avoided the potential tropical low pressure that could have been a cyclone that passed through New Caledonia and Fiji by a few days - very few are aware of this. Read Less
Sail Date January 2015
We six of us were boarded to VOS for a family holiday, It was our first time cruising. I read the review before I go and was prepared for the worse, as I was boarding with 3900 other passengers. There were total of 5100 on board including ... Read More
We six of us were boarded to VOS for a family holiday, It was our first time cruising. I read the review before I go and was prepared for the worse, as I was boarding with 3900 other passengers. There were total of 5100 on board including 1200 crews (from the crew's source) There were 1500 children under 12 years old. What we experienced was, there was a lovely admosphere, the Ausie way relax and enjoy, friendly crews everywhere. The crews were working nonstop to keep the place in order, clean and safe. Windjammer buffet was fantastic, I always find seats as long as you are not eating at peak hour. The Shappire dining room is open for breakfast, lunch and dinner so we were not too worry if Windjammer is full of people. We choose to have ala carte for our lunch and dinner. We met people and talk to them during our meals. The food quality is average to above average, but not a fine dining quality. I did not participate in rock climbing flow rider but all my adult childern did and they have fun. I spent my time enjoying my self in a relaxing atmosphere, doing some gym exercises, plenty of walking along the deck and watching the show and dancing daily. The cruise excursion was well organised, we enjoyed the trip and our destination. No hassles, no worries, the team and the guide were all friendly people. Do I recommend this holiday? Yes if you dont want to do anything but being serve and living in a dreamworld.   Read Less
Sail Date January 2015
After 8 days on board the newly refurbished Voyager of The Seas. It's time to give a review. Don't Go. This is my 4th cruise and this ship has really let the standards slip. After its recent multi million dollar refurbishment ... Read More
After 8 days on board the newly refurbished Voyager of The Seas. It's time to give a review. Don't Go. This is my 4th cruise and this ship has really let the standards slip. After its recent multi million dollar refurbishment they have reduced the number of open areas, bars, night clubs and rooms for people to congregate in and added scores more cabins. Well that's the big plus. The minus are No anchovies on Caeser salads No chocolates on the bed. No free lobster, surf and turf or Fillet Mignon meals. These are a $25 AUD to $50AUD extra. Drinks at night club price. A BLT Bloody Mary with a single nip of vodka is $20.00AUD Beers are two for the price of one, but you only get one as that special is always over when you order. Despite the sign up 24 hours. The absolute rudest bar staff ever. What do you want? is the question the waiters ask you. If you ask for a cocktail menu they point to the nearest couple holding one and grunt at you to say, grab there's. When you say they made a drink wrong IE this toblerone has no chocolate liqueur, no chocolate flavouring but is simply frangelico and ice. They rip into you with Mam There is no chocolate in a Toblerone. When they forget to add alcohol to a drink IE a Tomato juice served as a Bloody Mary, they argue with you. Every bar makes a different version of the same drink, making it impossible to reorder what you like unless you can find the same barman. I could go on and on... In fact I will. The piano player in the main bar stares at you and singles you out if you open your mouth whilst he is playing background music. He has evicted dozens that I have seen for chatting in the vicinity of the piano bar. Staff arguments are often, loud, public and abhorrent. The piano bar pianist loudly chastised a guest entertainer for being thanked after the entertainers show, in the corridor outside the piano bar. This resulted in a few minutes of embarrassment for all the clients. I could stop now but why not tell you that this ship does not have a restriction on the number of kids on board and that there are over 1400 kids who take up all the seats in the bar area even though they are adult only. Adult shows are full of kids forcing adults to stand at the back as they did not turn up 1/2 hour early to save a seat for their mates. Anyway it's still fun, but would I would never recommend, or go again. And this view is shared by all but the first timers or those that have upgraded from P & O. The loudest complaints are from the regulars who have been on board many times before and are shocked at how they have destroyed the ship through cost cutting and profit making measures. The most is the lack of staff, all rooms are generally dirty and have empty glasses and dirty coasters everywhere. Even the apparently not important such as the single sheet sandpaper grade toilet paper optimistically called "Heavenly" the pricing is above P & O and about the same as Princess/ Carnival. But everyone on board is regretting the cruise. A cruise should allow you to escape and enjoy. This is a rat race for a holiday, there is very little entertainment and not enough seating in this mega boat to accommodate those that want to see the shows. The entertainers are complaining that they have put higher show into smaller venues as they don't bring in enough money through alcohol sales. The big rooms are saved for the money spinners like $48USD bingo or the many art auctions of garbage to the wealthy know Nots. Whilst if you want to dance, it's generally a corridor for you. Trivia is held in 30-40 seater bars whilst 200 people fight for chairs that lay vacant in the theatre and Star room. I am not saying don't go on this ship. The food is not bad but it is now one level below all similarly priced ships and only slightly above P & O. it is suitable for those that have lots of children and love seeing them run riot at 1-2am in the morning. If not Go Princess and save money and don't get frustrated. I am only one of a thousand disgruntled passengers on this new ship who can't wait to get home. Read Less
Sail Date January 2015
We had high hopes for the refurbished Voyager of the Seas, we really did, but our expectations were not even remotely met. What an enormous letdown this cruise was. Embarkation was pleasant and the lines were quick. Our indoor cabin was ... Read More
We had high hopes for the refurbished Voyager of the Seas, we really did, but our expectations were not even remotely met. What an enormous letdown this cruise was. Embarkation was pleasant and the lines were quick. Our indoor cabin was not configured as requested and safe was broken. Set Sail pass would not open the door < 3 times during the 10 days and had to be re-issued each time. Staff at Guest Services spoke extremely poor English- the worst communication we've ever had on a cruise- you would usually need to speak to numerous people to get even simple problems solved. We both had the alcohol package which had advantages and disadvantages. You had to specifically request by name the champagne or alcohol you wanted, or you were poured the 'cheap stuff', but servers didn't like this and often tried to pretend not to understand. Bars were totally unorganised, with your bartender often having to got to another bar to get the basic things needed. This added to the waiting which, at times was ridiculous and many of the bars were unstaffed for long periods of time.. All bars closed at 1:00am, so no all-night parties allowed! Ryan in the Pig and Whistle was great- amazing service and a nice guy all around. The Tavern had a major water leak coming from the roof for many days, which we reported and no one really seemed to care about. The promenade deck was often closed off for 'repairs' which made walking tricky, but no work seemed to be actually happening. Onboard entertainment was a huge let-down. Despite being a festive cruise, decorations were pretty minimal (there was one big tree in the promenade) and all that was offered on Xmas Eve was a lame carol singalong in the promenade, which did not even hold all guests. On Christmas Day Santa visited for kids at 7:15am but there was nothing for adults- why no special Christmas show in the theatre or Christmas movies for adults screened? Why no door decoration prizes like Carnival have at Christmas? It was impossible to get in to see the ice show- we queued for 45+ mins TWICE and still missed out. Didn't do Flowrider but all the kids on the boat seemed to enjoy it. The Beatles cover band was good but the rest of the shows were lame- unfunny comedians, ordinary singers- no real whiz-bang perfomances that would specifically appeal to the (mainly) Aussie family cruisers- we like Abba and AC/DC, not showtunes and classics! Movies were uninteresting- strange choices and repetitious. Dancing on the deck with director Chris was fun- but dangerous as children were running round dripping water everywhere and causing slip hazards. Trivia impossible to participate in as you had to turn up 1hr early for a seat- why not use the lounge/theatre instead, given there were 3500 people onboard? Food throughout the boat was absolutely terrible- repetitious, no changes in lunches, same old sandwiches offered and a BBQ on deck every day with sausages and undercooked chicken. Where were the themes like Mexican and the vege/ice carvings? Dining room food was WAY overcooked and reheated poorly. There was no big celebration on the last night- no napkin waving or bombe Alaska- just eat, tip and get out! Christmas dinner/lunch was an enormous letdown, you could have EITHER ham or turkey, but not both. A carving station in the dining room just for the occasion would have been great. Chops Grille was great and well worth the money, we had friends who did the Mystery Dinner and they loved it. Izumi's was good too, but we were overcharged on a bottle of wine. Giovanni's was horrid thanks to a rude server named Charleston who should not be permitted to work in food service. The food was badly prepared- overcooked veal and the prawn pasta had two tiny shrimp and not much else, deserts were on a tray and they had that 'crusted' look that comes from being made the day before. We requested an advertised glass of wine but were refused it as it "wasn't available"- I went and got it myself from the Schooner Bar, which was steps away, to bring back in to the restaurant. Johnny Rocket's was pretty 'meh' too, I had to send back the fries as they were still raw. On the plus side, this was the first cruise I've ever been on where I've LOST weight! We left a necklace in the cabin and despite reporting it to RC within an hour of disembarking, it's now ten days later and I have STILL not heard back from them. Very poor customer service. I sound terribly picky here but I'm really not- having been on 20+ cruises all over the world with various lines I just know the standards that Royal Carribean and the Voyager of the Seas should, at a minimum, have been achieving. And on this unorganised, poor quality cruise they did not do so. I will be investing my cruising vacation budget with other lines in the future, and until RCA significantly lift their game when it comes to the Australian cruising market, I recommend that others do the same. Read Less
Sail Date December 2014
This was my first cruise, so I really have nothing to compare it to. There were 20 of us, on this xmas 2014 cruise. The Voyager was lovely, found it to be really clean, and the service exceptional. Both our restaurant attendants were great ... Read More
This was my first cruise, so I really have nothing to compare it to. There were 20 of us, on this xmas 2014 cruise. The Voyager was lovely, found it to be really clean, and the service exceptional. Both our restaurant attendants were great even knowing individually what food you liked and how to cook it before you could order, after the first night!. Our room attendant looked after the room constantly with the slightest change of mess cleaned up, as soon as you left the room. They didn't supply shampoos etc. though, which could have been included, however if you asked for them, there they were as soon as you got back to the room. The entertainment was average, with the magician being really good and funny. I didn't enjoy the singing shows that much, but some of them weren't my thing. The bars for the Quiz shows did get a bit crowded, but you did get to meet new people this way, which was a positive. The windjammer food was good, but with not a lot of variety, but then I don't eat seafood, eat quite plainly, so not really fussed if there was any extravagant choices. More service could have been provided around the pool decks, for those who drank. In the 9 days I still did not get to see the whole ship, too busy enjoying the activities, and relaxing. The café on deck five was a great food and meeting place, thoroughly enjoyed the food and coffee, and was a good viewing place for the street activities. If you didn't get enough food on this ship, you must have been blind or busy. Madagascar 3D was a highlight in the theatre, well worth watching. Overall it was well worth the money, and hardly had to spend a thing on board, would go on again. The only critism I could make was the lack of Xmas theme going on, Xmas day was in port, and when you got back on wasn't really much different to any other day, apart from the food where xmas food was available, and a tree and a few decorations. Would go on this ship again. Read Less
Sail Date December 2014
I have just returned from a Christmas cruise on Voyager of the Seas to the South Pacific To say it was a disappointment is putting it mildly. The food in the main restaurant was of such poor standard that most people opted for the ... Read More
I have just returned from a Christmas cruise on Voyager of the Seas to the South Pacific To say it was a disappointment is putting it mildly. The food in the main restaurant was of such poor standard that most people opted for the Windjammer buffet (half of the seating was closed off nearly every day) and was closed from 3pm to 6.30pm. The menu hardly changed for the whole cruise and there was no special menu for Christmas day at all. Breakfast was always the same. The temperature of the hot dishes was nearly cold most of the time. The queue for espresso coffee (to be paid for) meant a wait of over half an hour sometimes. There was no provision for specialty morning or afternoon tea. The lifeboat muster on the embarkation day was a laugh. The crew checked the cabin off but did not cross off the number of guests in each cabin. Hopefully in the event of a real disaster the system would have improved. This is my eleventh cruise and the first with Royal Caribbean and will be the last with them. Embarkation procedure worked efficiently probably because of the online checkin. Debarkation was efficient, probably because everyone was anxious to get off this ship. Read Less
Sail Date December 2014
Voyager of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.8
Entertainment 4.0 3.8
Public Rooms 4.5 4.2
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 3.5 3.5
Enrichment 3.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates N/A 4.2

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