110 Royal Caribbean Radiance of the Seas South Pacific Cruise Reviews

The crew staff was great The captain is a rambler and does not till you the truth Food was good but the menu was not extensive changing The ion shore trips are twice the price for the same trip if you pay on board The drinks ... Read More
The crew staff was great The captain is a rambler and does not till you the truth Food was good but the menu was not extensive changing The ion shore trips are twice the price for the same trip if you pay on board The drinks package was a total rip off as are the bar prices $15 for a beer after a 18% tip and exchange rate. The exchange rate the ship gives you is poor All expenses add 18% as a tip that is not share with all crew only senior staff. You have to pay no opt out is given The islands you visit some have deals with the cruise line and they also over charge you at pine island the menu price for a beer is $8.5 but they charged us $12 then later in the day it increased to $15 because they could. The island only has 1 pub you can get to Basically the ship will rip you off all the way through They even floated around for a day so they could make sure we spent on the ship Read Less
Sail Date December 2019
We had a great time on board Radiance of the Seas for 11 nights to the South Pacific islands. We found all the staff incredibly friendly and helpful especially our main dining room staff Veron & Chao. Our room was 7090 mid ship ... Read More
We had a great time on board Radiance of the Seas for 11 nights to the South Pacific islands. We found all the staff incredibly friendly and helpful especially our main dining room staff Veron & Chao. Our room was 7090 mid ship balcony, it was a squeeze for a family of 4 however once we unpacked we managed to find plenty of space in the draws so it didn’t feel too bad in the end. Room was clean, but outdated needs a renovation (the whole ship is due for this in Oct) our room attendant was lovely and on top of our every need. Some Pros Food quality at Windjammer was good lots of different choices we had breakfast and lunches here and dinner in the main dining room was delicious ! Kids club staff & rock climbing staff made our kids cruise the best fun, our son who normally has trouble transitioning to this type of program had an amazing time and wanted to go! Casino staff are good fun, cocktails very very strong ( we purchased the drinks package ) in our opinion it was worth the investment by the time you pay for a drink on board in USD, coffees, water, juices it adds up so Pre paying in Australian dollars takes the stress out of it. Entertainment highly recommend the Comedians Rusty & another bloke / guy so funny! And the magician Leo Ward very good fun! Port days, very easy process getting off and on the ship loved all the islands except very disappointed with New Caledonia = everything closed on Mondays which meant main attractions aren’t available we were looking forward to the aquarium and got off the ship only to find this out none of the ships staff informed us of this prior. Some Cons Terrible internet connection for a very expensive price. Don’t buy it, and if you do be prepared for slow connection. Room Service, we did order a couple of breakfasts to the room that never arrived so in the end we got up and went to windjammer. Waterslide was below average no water pressure needs to be updated. Overall we were happy with our experience on board Radiance of the Seas and would happily Cruise again. Read Less
Sail Date December 2019
We did the same cruise this time last year and are quite experienced cruisers, diamond plus. The ship is still quite attractive. Good points—- The Diamond and Concierge club benefits are still good and both hosts efficient The ... Read More
We did the same cruise this time last year and are quite experienced cruisers, diamond plus. The ship is still quite attractive. Good points—- The Diamond and Concierge club benefits are still good and both hosts efficient The food is acceptable althoughMDR lunches a bit boring. Windjammer probably better for lunch. Breakfasts were good in MDR. The Filipino, Indonesian and Indian staff are great and are the best thing about this cruise line. Bad points—- The internet is slow. The activities and entertainment have gone very far downhill. There were very few headline acts on this or the previous back to back cruise we did to NZ and few were very good. Some nights there were no theatre shows, too many had old production shows which we have seen previously. One night the only show was a Love and Marriage game show. Usually the theatre was sparsely attended. The cruise director was poor, gabbled and spoke too fast. Some of her assistants doing trivia were also difficult to understand. Whether the decline in activities and entertainment were the fault of the CD or the Company cutting costs I know not. Embarkation and Disembarkation were great thanks to ship and Sydney terminal staff. Read Less
Sail Date December 2019
Chose this cruise line due to the port it was scheduled to visit. South pacific has always being my main destination, and it was great to be on board a vessel which was well kept, clean, in places immaculate and very attractive. At ... Read More
Chose this cruise line due to the port it was scheduled to visit. South pacific has always being my main destination, and it was great to be on board a vessel which was well kept, clean, in places immaculate and very attractive. At Sydney harbour, the checking in was smooth, very friendly staff, directing to the various counters and directing very sensibly. Luggages taken quickly at the arrival point and deliverd to your cabin within time allocated, no pressure or delays in that!! Upon arrival in cabin, found it very spacious, clean and well lit. Bed very comfortable, enough drawers and surprisingly enough hangers. Bathroom spacious, well lit but shower head was awful, the jet was not appropriate. Went for afternoon tea and exploring the decks, which were all well clean, well lit, no obstructions and no debris. Buffet/cafe near pool, was well stocked for teas and cakes which we took it for granted and try some delicacy. Main restaurant very spacious, warm and very friendly staff all around, welcoming and trying to please you. Restaurant a great individual which flair, friendliness and good humours. Food was good, portion sizes appropriate and if you wanted more, it was not a problem, our waiter was great Indonesian individual with great manners and knowledge of what he was selling. Breakfast buffet on the 11th floor (windjammer) very spacious, lots of seating area and well organised. Buffet was a bit of let down, with food either cool or cold.It is expected to such an operation especially when its so open space as it was. Good selection of bread and cakes available at all time. Good selection of hot dishes from various country with rice and vegetable going hand in hand. The roast was well liked, either the beef or the gammon. Ports of calls were a bit mishy mashy, not enough to see or do in each port, unless you were a lover of snorkelling. Good tendering in two ports, very efficient and professionals. Expresso bar on the 5th floor was busy most of the time, because it was the only place you could get a nice and speciality coffee, the other one was hidden past few lounges which made a mission out of nothing. Read Less
Sail Date November 2019
I returned home today from a 8 night 9 day cruise to the South Pacific, on probably day 3 our living hell began, two women who myself and my children did not know only from bumping in to while I was on the smoking deck began to abuse me ... Read More
I returned home today from a 8 night 9 day cruise to the South Pacific, on probably day 3 our living hell began, two women who myself and my children did not know only from bumping in to while I was on the smoking deck began to abuse me and stalk Harass intimidate and bully us , the women abused us so badly in the formal dining room my 12 year old daughter almost vomited all over the table she cried so hard , waiters stood and watched it took me to yell for security to drag them out , I had my life threatened. We could not attend events as the women would abuse us , my children were intimidated and bullied from enjoying activities, each time myself and my children begged security for help but only told to report in writing, staff told me to be the bigger person and walk away .. to were they followed us , these women had free rang while we were like caged rats , this abuse was constant for 5/6 days and still nothing was done , last night we had to lock ourselves in our room for 3 hours missing out on the main final party , this cruise is what my children picked for their Xmas present and all they got was a lack of duty of care to protect them from incredible abuse , this was our first holiday and the memory of it’s hell will last a life time , my children are scared to ever get on a shop or trust security to protect them from violent people, as a mother to see my children in fear and beg security for help and receive nothing will never leave me , my daughter who is 12 had a safe place the art gallery and shops but they found her hiding spot , I have spoke to royal cars Caribbean who did not care , what my children have endured and myself but certainly cared about paying our bill , I have contacted a solicitor to fight for my children’s rights because royal Caribbean certainly did not . Read Less
Sail Date November 2019
An excellent cruise. Wonderful crew and great friendly staff. Ship layout was good and the lifts were fast and regular. Shopping was fun and there were many bargains on board. Duty free shopping at the Yellow shop in Vanuatu was ... Read More
An excellent cruise. Wonderful crew and great friendly staff. Ship layout was good and the lifts were fast and regular. Shopping was fun and there were many bargains on board. Duty free shopping at the Yellow shop in Vanuatu was unbelievable. Food was great except for main dining room (level 4) where I found it wanting, Steaks were over cooked even when replaced and the Roast Lamb on the last night was as tough as old shoe leather.Service in the main dining room however, was good. Windjammer was one of the best on-board buffets I have seen. Food was varied and excellent quality, stewards and wait staff were a happy bunch and service was great . Visiting Noumea on a Sunday is a waste of time. Almost everything is shut in the city. Entertainment and shows on board were first class. The Freddie Mercury shows were great . Steven Larkins earned every second of three standing ovations. Belinda Marks was also great entertainment. The on-board dancers were exceptional. Embarkation and disembarkation was very efficient as was the tendering process at a number of ports. Read Less
Sail Date April 2019
Set sail for Noumea, Isle of Pines and Mystery Island. On the second day a passenger had a medical emergency requiring the ship to divert course to Brisbane. Due to this our itinerary was updated and we would be at sea an extra day and ... Read More
Set sail for Noumea, Isle of Pines and Mystery Island. On the second day a passenger had a medical emergency requiring the ship to divert course to Brisbane. Due to this our itinerary was updated and we would be at sea an extra day and miss out on Mystery Island. The captain did have pretty good communication regarding this, but we were disappointed as we were keen on Mystery Island. The ship itself I think was renovated somewhat recently. The main areas were quite nice. The balcony we had was a bit dated. The cabin was clean and nice. We didn't have any expectations of the ship, it being our first one. The food in the Windjammer was often very good and varied. The pizzas were quite basic; i'd steer clear. Each night had a different them which was nice as well. The pools, particularly the solarium, were good. My only complaint is that people would take up the deck chairs just sleeping. There are signs saying that items will be removed after 30 minutes, but this didn't happen. With all the chairs with items on them and the lack of people, I'm sure the owners were elsewhere on the ship. The hot tub rules also said that 15 minutes is the most you should be in there. People would often stay in for 30+ minutes keeping others from using it. Noumea was our first port. We didn't do any shore excursions, just went for a walk. The city was a let down. Very run down and expensive. If I were to go again I would get aboard the hop on/hop off bus and explore outside of the city. I think it was $30 USD pp. Isle of Pines was a bit better as it had nice beaches and water. The tendering process was a bit annoying but that's alright. The activities staff were very nice. We attended basically every general knowledge trivia and pub quiz on board and had fun with those. The drinks and services on board are in USD. If you were to get the basic alcohol package (cocktails and drinks up to $12) you will have a selection of about 20 different cocktails. The more premium cocktails are nearing $18. I am pretty sure that In my cruise planner prior to the trip the alcohol packages were in AUD, but then on board they were the same price but in USD. So if you want to drink; pre purchase. They do have a boarding special but even with that you are better off purchasing in AUD. The headliner acts were quite good. We had an illusionist, comedic juggler and some shows by the ships dancers and singers. They were all worth a watch. I do wish that the ship played more movies in the cinema throughout the day. Often we had gaps or 2-3 hours where there weren't any activities we wanted to go to. If the ship played movies constantly in the cinema we could have seen a film. I think they played maybe 2-3 a day in there. The gym looked a bit dated. The equipment certainly was a bit older, but worked fine. Would be nice if it was organised according to muscle group. At the end of the day we paid $1100/pp for a balcony and $250 was spent onboard via drinks. That's a fairly cheap holiday for 8 nights. If I were to cruise again it would be to NZ for better ports and on a newer/bigger ship. Read Less
Sail Date March 2019
I chose this cruise for the deal & the opportunity to revisit the South Is & the Fjords which are amazing, the weather was perfect, raining enough for the waterfalls to be running & the weather cleared as the ship entered the ... Read More
I chose this cruise for the deal & the opportunity to revisit the South Is & the Fjords which are amazing, the weather was perfect, raining enough for the waterfalls to be running & the weather cleared as the ship entered the Sounds. Embarkation was a breeze, 1pm & straight onto the ship in 15 mins, disembarkation was a bit slower but easy enough, off the ship by 0830 after a hearty breakfast in the MDR. The transit across the Tasman Sea & return was smooth, the weather was perfect all the way until Day 8 when the wind & sea swell picked up as the ship headed up the west coast. Food & Bev; i enjoyed breakfast in MDR each morning, lunch was usualy a snack in the Park Cafe which was mainly meat, salads & fruit, occasional visit to the Windjammer which provided plenty of variety but i don't think it was fresh by the time i got there around 145pm (avoiding peak hour), the Park Cafe is a better choice. Dinner was mainly in the MDR, here the dishes were a bit mixed, some nice, other's were sometimes overcooked (e.g. the fish), but overall happy with meals in MDR. The service by staff was great in the MDR very willing to please, if not happy with meal just ask for a replacement which they readily provide. The price of Alcohol drinks is a rip off, $13 USD for a glass of Cab Sav, go figure, make sure you take onboard the max. alcohol you are permitted. The drinks packages don't interest me, i have the occasional coffee or coke, water you can refill at the drinks terminal around the ship, just fill a glass & pour into your container to fulfil health requirements by not putting your bottle directly onto water tap. Entertainment: the music around the ship was very good, 4 piece contemporary band & usual piano, guitar man in the pub, guitar & violin playing the Jazz Standards, the 2 piece Dance group. The theme nights went well, the 70-80s night & the Almost NYE party in the Centrum were good fun. The production shows in Aurora were the Piano Man & the City of Dreams, the former a bit tired the latter was a very enjoyable show. The Singers, Dancers & Show Band were excellent, they played the American Songbook in the Colony Club showing how polished they were with Count Basie style ensemble pieces. The featured artists ranged from poor to excellent for me, with plenty in the middle such as comedians etc. The Michael Jackson Experience was great, the audience could not get enough of TJ Capolla as MJ, he works hard & deserves credit for a entertaining show. Plenty of movies around the ship, top deck, the Cinema & Aurora Theatre. Plenty of dance classes to attend & learn some new moves, salsa, samba etc. The Cruise Director John Blair i liked a lot, I thought he handled the CD position very well, farewelling passengers as they disembarked was a nice touch. Excursions & Ports; the ports are all great, we got off the boat & wandered around the ports at our own pace, the Excursions from the boat are too expensive for me, you can book ahead for train trips at Picton & Dunedin. In Wellington we were lucky to see the Terracota Warriors ( at least about 30) at the Te Papa Museum. The ship is 17 yrs old being refurbished just a few years ago. I enjoyed the ship, its easy walking from the front to the back of ship, staff are always wiping down the handrails & cleaning the ship. The Solarium is an adults only area with a pool & spa, you can get a meal almost all day & night here, nice area to chill out. The gym is very good, all the equipment works & a good area for a stretch. The Centrum is the central place for most entertainment due to cool conditions on top deck. Plenty of sport facilities from basketball, mini golf, climbing wall. The only enrichment was a talk from a Parks Ranger when the ship was at the Sounds, unfortunately for me i could not make out much of what he was saying even in the lecture in Aurora, i'm sure he had plenty of interesting stuff to talk about. A fellow passenger i spoke to was very dissapointed there were no Bridge games, she advertised it on the "whats on" board but got only one person interested for a game. The Vitality Spa provide a much needed massage & a $50 voucher appeared in our room by about day 4, my companion enjoyed the massage & treatment. The Cruise Critic meeting went well, CD John conducted this with soft drinks & snacks provided, a 10 min mix & mingle was fun, 1 min talk then move to next & so on, a good way to find someone who lives in an enjoining suburb as it turned out. The Crown & Anchor meeting in the Colony Club was ok, the usual Captain & Crown & A speak. I thought the captain was invisible with this exception, i dont recall seeing him around the ship at all, ( i did not get to Dancing with the Stripes). The staff were excellent, guest services, cabin steward, dining room staff, very happy with everyone i came into contact with. The Parade of Flags by all the 37 (?) nationalities on the ship was a blast, pictured below. This is my 7th cruise with RC & i have enjoyed them all, would i go again ? yes, I'm a cruise junkie, enjoy meeting people from all walks of life & different places. Value for money RC suits my budget, but I would chose a more modern ship & try to avoid aft cabins if possible. Ovation is only 2 yr old with all the bells & whistles, Explorer & Voyager have the Ice Skating shows. Read Less
Sail Date December 2018
We enjoy being away at this time of year. This is our favourite ship as it is not too big. The crew are very friendly and helpful. This ship is showing signs of ageing but this does not take away from the experience. We met some lovely ... Read More
We enjoy being away at this time of year. This is our favourite ship as it is not too big. The crew are very friendly and helpful. This ship is showing signs of ageing but this does not take away from the experience. We met some lovely people and really there was nothing to complain about. We did not have a meal in the mdr we did not like. As neither of us walk very well we were taken on board by wheelchair and it only took 20 minutes to be on the ship and likewise on our return a very efficient service. We had a cabin at the rear of the ship which was a mistake really. The balcony was great as it was sheltered and large enough for a table and two chairs plus two loungers, but it was a long walk to the lifts. We booked a grand suite for the beginning of December 2019 to New Zealand and got a great offer on board with the Next Cruise people Read Less
Sail Date December 2018
We like the Radiance and got a suitable deal. We have been to the islands many times so the ship was the attraction rather than the destinations. The weather was mixed and this was given as the reason for the slow tendering processes, ... Read More
We like the Radiance and got a suitable deal. We have been to the islands many times so the ship was the attraction rather than the destinations. The weather was mixed and this was given as the reason for the slow tendering processes, although it seemed that too few tenders were being operated. The ship is still in good shape and lifts operated well. The decorations for the festive season were fantastic and the cruise director, John, and his team did a great job. He is one of the best that we have seen and he even did an afternoon tribute to Neil Diamond which was very good. The general shows were a mixture of very good to moderate but the movies were very limited and repetitive. The overall presentations for Xmas, New Year were wonderful. Few complaints about the food in any of the restaurants although a little repetitive. However, have to congratulate the wait staff who are all great, cheerful and willing to serve. These Filipino and Indonesian waiters are a great advertisement for cruise lines, including RCCI.We always had pre-dinner drinks in the diamond or concierge lounges and the waiters soon got to know us. These lounges are great draws for RCCI. Disembarkation was fast, ahead of time, and plenty of taxis at port. Read Less
Sail Date December 2018
I went on the Bravo Cruise, to experience the musical entertainment program, including numerous renowned performers, all of whom were absolutely wonderful in every way. I was able to go on this cruise because of the special reductions ... Read More
I went on the Bravo Cruise, to experience the musical entertainment program, including numerous renowned performers, all of whom were absolutely wonderful in every way. I was able to go on this cruise because of the special reductions ofrered in the month prior to sailing. As a solo traveller, it became affordable. However, there were numerous disappointments and overall expectations of the sailing experience were not met. Although this is a charter cruise, there were certain cuts made to amenities and basic offerings which I found unacceptable. As far as toiletries go, only small rounds of soap were provided, and absolutely nothing more. There was an empty mini-bar, with not even water provided. Bottled water had to be purchased at USD2 per bottle. Any coffee from a coffee machine was regarded as 'specialty coffee' and had to be purchased, a regular size costing USD3. Cleanliness of the cabins and general condition left a lot to be desired. It was not uncommon to receive badly worn and marked towels. The interior of the wardrobe had badly soiled and unswept carpet. The floor beneath the dresser was dirty on arrival and remained so throughout the trip. Public areas of the ship are generally better maintained, although much of the main resturant seating is badly marked and due for re-upholstering. The standard of food offered just makes the 'fair' grade, and nothing more. Service varies by section of the main restaurant, some staff being properly trained but the majority being very poor at their job and often quite arrogant as well. Their focus is on selling the extra packages, for dining in specialty restaurants and drink packages. There was incessant repetition of these offers which waiting staff are keen to sell in order to get recognition in some form. They were also not backward in reminding the customers to tip at the end of the cruise. The organisation of the daily headliners concerts was an absolute disgrace. People were expected to queue for up to an hour and a quarter on average before gaining access to the main theatre. Then there was rush to get seats and keep seats for others. No attempt was made by the organisers to accomodate mobility impaired customers; they were expected to queue along with everyone else. Once inside the theatre, the waiting time before a performance was usually at least 45 minutes. Surely for cruises such as this, seating for the shows could be pre-organised ( just as for dining preferences- early or late sittings) and allocated on the basis of date of booking, where possible allowing for individual preferences as to fron or back stalls or circle. During the day, when a variety of musical performances were offered in different areas of the ship, there was always a rush for seating and never sufficient for those who wanted to attend. Concerts in the ship's atrium area (The Centrum) were always packed and many people had to try to find seating on the decks above, overlooking the atrium. The acoustics, however, were not conducive to this being a great solution. One had to spend a lot of time just trying to get a seat for a performance, or standing space in some cases. Additional seating for the number of people attending the most popular events has to be addressed as a priority. The most positive comment I can make about this cruise line is that boarding and disembarkation are very well organised and flow smoothly. Would I go on this cruise again? No, not unless significant changes were made. Read Less
Sail Date October 2017
I’ve been on about 13 cruises most of them over five weeks long but, never having cruised with Royal Caribbean, I thought the special Bravo cruise on Radiance of the Seas would be an ideal cruise with which to start. However, I will not ... Read More
I’ve been on about 13 cruises most of them over five weeks long but, never having cruised with Royal Caribbean, I thought the special Bravo cruise on Radiance of the Seas would be an ideal cruise with which to start. However, I will not be cruising with Royal Caribbean again. There are far better cruise lines now operating. 1. On the website for this cruise was notice to book seats in the theatre on-ine, in advance (something I have not had to do for any other cruise). Having spent half an hour searching for this facility, I called RC only to be told it was not necessary to book seats on this cruise. Why was this advice on the website ? 2. Embarkation was excellent. 3. The cabin itself was sadly lacking – no conditioner, no body lotion, no shower cap, no bath robe, no pen, no paper, no information compendium, no television programme, no chocolate on turn-down. 4. The food in the dining room was very bland, with limited choice and only three courses. 5. There is limited variety in the Windjammer and it’s scattered all over the place which necessitates visiting several different areas to get one meal. 6. Plastic plates and tumblers is unacceptable on a “luxury” cruise ship. 7. Excellent table service was provided in Windjammer. 8. There is only a very small café open after the late theatre performance which is inadequate. 9. The performances were excellent. 10. The venues for the performances were appalling. a. The theatre is too small for the numbers which necessitates queuing for at least one hour prior to the start of a performance. b. The Centrum is not a venue but little better than a lift lobby where only a very limited number of people can view the performances. There are nowhere near enough seats. c. The Colony Club is a lovely venue but way too small which necessitates arriving at least one hour before the start of a performance to get a seat. Even then, only those in the lower area can view the performance. d. The location of the stage area in Schooners is not ideal as only the few people nearby can view the performance and people are constantly walking through the area. 11. The programming left a lot to be desired especially in the Colony Club. When an afternoon performance finished at 4.30 pm and trivia in Schooners Bar started at 4.30 pm, it necessitated those in the Colony Club wandering through Schooners Bar to exit thereby disrupting the trivia. No excuse for bad programming. 12. Having to queue to get a seat in the theatre is really unacceptable and especially when you cannot choose which performance to attend. However, for the first five nights this queuing was achieved without fuss. 13. On the fifth night, a supposed “officer” and another woman decided to direct the people in the queue to where they could sit. There was no necessity to direct the queue and certainly no necessity to be officious. 14. Appallingly, the woman was so full of the ‘flu, she could barely speak, and should most definitely have been isolated in her cabin – not spreading germs amongst the passengers. This was sheer irresponsibility. There is absolutely, categorically no excuse. 15. Disembarkation was very efficient. 16. Radiance of the Seas is badly in need of major refurbishment in all areas. She should not be hosting the Bravo cruises as the venues are completely inadquate and detract from the enjoyment of the performances. 17. Was advised by Royal Caribbean that a survey would be emailed. It did not arrive. For the cost of this cruise, I could have seen about ten full performances, had reserved seating and not had to queue. Certainly would not have been subjected to an officious staff member spreading germs amongst attendees. Read Less
Sail Date October 2017
What great cruise, this was my 4th Cruise n Groove and 40 cruises this was one of the best. Wonderful check in, got to my cabin in 20 minutes. The staff were friendly, helpful and efficient. Ship is 16 years old but well maintained, ... Read More
What great cruise, this was my 4th Cruise n Groove and 40 cruises this was one of the best. Wonderful check in, got to my cabin in 20 minutes. The staff were friendly, helpful and efficient. Ship is 16 years old but well maintained, refurbished 2011. This cruise I pre paid or the ultimate dinning and the unlimited drinks packages, well worth getting, great value. The entertainment was what it was all about. Main acts were great, bands all over he ship in all bars and venues all day. Loved Marcia Hines, Mi Sex, Boney M, Kc and The Sunshine band. Roy Orbison and Elvis, ECT. Food was fantastic, in the ultimate dinning package you had unlimited access to all speciality restaurants. All were a great experience, excellent service and amazing food.Main dinning room was ok. the real stand out was the Windjammer Bistro for breakfast, lunch and dinner. Very thing was fantastic, excellent friendly service, he staff were fantastic. Bar staff unbelievable remember your name and your drinks friendly, efficient,seldom had to wait long for a drink even under pressure. first time I tip bar staff. Cabin 3043 interior was clean and ok for one as you did not spend much time in your cabin on this cruise. Cabin steward IUKE did a great job very friendly a pleasure to talk too. Having spent the last 11 years cruising the world, I am fussy, and no mug. I dot have a single complain well done Royal Caribbean Cruises Getting of the ship was just wall off with your bags no fuss. Good internet anywhere on the ship, pre paid. Read Less
Sail Date October 2017
We went as 2 friends in our early 30s. My 4th cruise, his first ever. Both first time with RCI and we were very impressed. Here are some general overviews of the highlights, various observations, and with tips on how to get the most out of ... Read More
We went as 2 friends in our early 30s. My 4th cruise, his first ever. Both first time with RCI and we were very impressed. Here are some general overviews of the highlights, various observations, and with tips on how to get the most out of the ship. Longer sailings are just better! Demographics: Full sailing of around 2200 guests. Probably 80% Australian, 10% New Zealand [like myself], 10% all other nations. A few dozen each of Canadians, Americans, British, Japanese. Age wise, skewed to the 55+ owing to the length. Also a good number of families with children/teens as summer break has started down under. A very well behaved crowd; I didn't see any drunks or disorderly conduct. Schedule: 13 night South Pacific, from Sydney to Auckland, with main highlight being the inaugural visit by RCI to the Kingdom of Tonga! Sea day Sea day Island of Pines, New Caledonia Lifou, New Caledonia Sea day Suva, Fiji Lautoka, Fiji Sea day Vava'u, Tonga Nuku'Alofa, Tonga Sea day Sea day Embarkation: From Sydney's overseas passenger terminal. Easiest way is to take the airport train to Circular Quay with a 5m walk afterwards. There's a Cole's supermarket nearby to get essentials; a liquor store is also nearby. Give your main luggage to the porters and get your card upstairs. We came at 2PM and were onboard in less than 20m. Remember not to store your card near anything magnetic! Learnt that the hard way, especially with very long lines at guest services the first 2 days. Stateroom: We had interior 3075 to save money. Quiet area. Well kept but the bathroom was rather cramped. Room attendant Diez was good and we saw him on the first day. Make requests when you meet them initially - writing it down or a typed note is best. Ice you do need to request. I'd recommend an oceanview or above. Ship status/general amenities: All decked out for Christmas! The tree was up and there was a lighting ceremony. Radiance is the perfect size - not too large or small. She's been well maintained; her last drydock was in May. Smoothest ride I've ever had as we didn't encounter any rough seas, and she handled herself well at 18-19 knots during sea days. The busiest area of the ship is of course the centrum; everyone uses the elevators or stairs here and several parties are held here. Lido deck was quite packed on sea days, as was the solarium. Interestingly the big screen was never used to broadcast news etc. Smoking areas were on an area of the lido and promenade [note due to Australian law, even the casino prohibits smoking]. Best place for sailaways that avoid the crowd is the helipad, accessible from the forward promenade. Minigolf, video arcade, and the climbing wall were sparsely used. A lot of glass, perfect to watch the sea from - even better in Alaska I hear. Dining/drinking: We had the 8PM late seating; this is on Cascades deck 5 [4 being reserved for MTD guests]. Waiters Wit and Nova were excellent. Service was fast and efficient - we were generally done by 9:15. It seems the early seating was much more popular by my observations of the theatre shows. Lunch and breakfast in the MDR were also good - the lunch menu in particular impressed me. Other than a few dishes everything was to my liking - I'm not a picky eater. Dress codes were rather relaxed [shorts were allowed]; most did dress up for formal nights. Pepper mills not on the table, haha! If there's sufficient interest I'd be happy to post menu/food pics in a few days time. Windjammer food was largely unremarkable. There are 2 duplicate serving stations for mains and desserts as well as one for deli/salads, pizzas, and burgers. Sometimes there'd be a chef serving made to order items in the center. My advice is to head to the aft tables thru Rita's and dine al fresca. There's a single chokepoint for WJ entry but you can get in thru the back on deck 12. For snacks, head to Lattetudes on 5, the hot dog place, or the park cafe. Didn't do any speciality dining [Chops, Giovanni's, Izumi, Chef's Table], but I'll note that Rita's Crab Shack was closed the entire journey. I'm not a drinker so I've got limited advice in that field. Beverage packages seemed popular on this sailing. The drink of the day was $12. Wine bottles around $40 and up? Theatre entertainment/music: Most shows had an early and late seating, although a few had a single show at 7:15 or a late late show at 10:15. No problems with saving of seats, at least for the early show. 3 production shows [City of Dreams, Pianoman, Tango Buenos Aires]. Live orchestra - much better than canned music! Other entertainers were mostly Australian [and told Australian jokes]. There's usually other live music happening in the evening, be it at the Schooner bar or Starquest. Karaoke was on every other night approximately at the pub. Our cruise director was Steve Davis and he was excellent! A singing/dancing machine. Other members of the CD's staff were highly enthusiastic as well. Theme nights included disco, tropical, rock & roll, and Australian. The guest talent show was very well attended. Shops/casino: Selling the usual overpriced goods. The liquor duty free selection is quite small but reasonably priced [a better deal can be had if you visit Port Vila, this sailing didn't]. Casino is of course the best place to lose money. Photos were $20 apiece [packages were available]. Activities: Plenty to keep everyone occupied during the days. The usual art auctions, trivia, etc. Dance classes [leading up to the guest performance] were good. The discussions with the staff heads was enlightening. The Radiance has a cinema showing quite recent films which was quite busy especially sea days. Quite a few Christmas activities as well, like Santa photos or storytime with the Elves. I kept all the Cruise Compasses and can scan the activities sheet later on if there's sufficient demand? Shore excursions: Didn't take any ship ones excepted the much lauded All Access Tour - which was unfortunately disappointing for $150 and lasting 2.5h. It was my understanding that our group would meet/chat with the captain and get a photo op [Captain Tyrm FYI] - that didn't happen. We also didn't visit the theatre at all. So all you get out of it is the lanyard with AAT on it. Can't recommend this at all! I can provide more detail on what was visited if requested. As for the port stops, it's easy enough and much cheaper to arrange tours independently, especially in Fiji. I'll keep this topic short as my review pertains to the ship. Disembarkation: NZ sends customs/immigration agents onto the ship to screen you onboard on the 2nd to last sea day. Have your passport, card, and immigration forms when you meet with them [time varies by deck]. This means you can walk off the ship in Auckland quickly. Overall a fantastic trip; I'd recommend RCI and would certainly sail with them again! Bon Voyage! Read Less
Sail Date December 2016
This was a 'performing arts' cruise with a stunning array of talented performers. All performers gave it everything they had and mixed freely with passengers. Unfortunately the joy of experiencing their performances was ... Read More
This was a 'performing arts' cruise with a stunning array of talented performers. All performers gave it everything they had and mixed freely with passengers. Unfortunately the joy of experiencing their performances was overshadowed by the need to queue for up to 2 hours for the main theatre to ensure you got a seat, even though you were allocated to that particular show. Passengers were allocated to late show/early dinner or early show/late dinner on embarkation with no option for changing, however some dishonest passengers used a scam of double-dipping to get them to the shows they wanted and leave other genuine audience members with nowhere to sit. Cruise staff did not do anything about this until the second last night! The problem of overcrowding and queuing for almost everything - coffee, lifts, shows, bars, seating in Windjammers took the glow off everything else. Our balcony cabin was great, kept well & everything worked. Staff were all friendly, polite & helpful. Staff in Cascades dining room were excellent although the food served did not match its description on the menu - very disappointing. Overall impression was that the ship was overbooked for the facilities available on board. There was an emphasis on making as much money as possible from drink, food, spa & outrageous internet packages, as well as jewellery, watches, clothing, cosmetic & NZ souvenir sales. The focus of the cruise was performing arts but a lot of performances took place in Centrum where there was never sufficient seating, even when using seats on upper decks. Unfortunately the gastro bug hit on Day 2. This meant no more self-service in Windjammers. Barriers went up & all food was served by staff, leading to queues at all counters. Meals became a chore instead of enjoyable. Excursions in Mare & Noumea were appropriate and excellently handled by all staff involved. Embarkation & disembarkation both were handled smoothly and with happy smiles. Read Less
Sail Date October 2016
My wife & I cruised on Voyager of the Seas last year and we had heard so many good reports on the Radiance that we just had to try her out. What a wonderful ship she is, a nice size, crewed by a fantastic group of people. On arrival ... Read More
My wife & I cruised on Voyager of the Seas last year and we had heard so many good reports on the Radiance that we just had to try her out. What a wonderful ship she is, a nice size, crewed by a fantastic group of people. On arrival at the OPT at 12:00 pm our bags were dispatched and we went through all checks without a hitch and boarded within 20 minutes, cabin was ready at 1:00 pm and bags arrived by 3:00 pm. Balcony cabin 7598 is mid ship adjacent to the Centrum, when we were allocated this cabin we were worried that noise from the late night activities could be a problem as we are both light sleepers. Not a worry, shut the door and all you could hear was the water and wind through the balcony door. The big advantage of this cabin was it's position mid ship, we had one day which was a bit up and down and when you watched the bridge from the balcony you could see a great variation in it's position in regards to the horizon, we did not suffer from this movement. The bathroom was as on the Voyager with ample room in the shower for my 85 kg frame, plenty of space for toiletries and never a shortage of hot water. Just make sure that the shower curtain sits within the lip of the shower recess. The Captain, Goran Peterson led by example. Whenever we met in the public areas he would always stop for a brief chat. His presentation in the Aurora Theatre to the guests was fantastic. He talked about his career, the company, the ship and presented a great slide show which lasted 75 minutes, he had the audience enthralled. We have been on cruises where the Captain would just sit next to a group of officers on the stage and just refer questions to them while he sat upfront and middle like a pompous boffin. The Cruise Director, Steve Davis certainly lived up to his reputation, great presenter, singer and dancer, he could easily be the main act any time, his rendition of "Shout" was crazy. His versatility really came out when he called for volunteers from the guest to rehearse for Michael Jackson's "Thriller Dance". All the kids practiced during the week and on the last night he led their performance dressed up as Halloween like figures in the Centrum (Tell Steve to move up the Aurora so we can ALL see them.) Food was delicious, choice in Windjammer was fantastic, especially for somebody who has to keep a tab on weight.For the reason just given we only ate in the dining room once. The food and service was first class but as stated we opted out for lighter fare. We had four sea days on this voyage and on each of those days we attended lectures presented by Dr. Gary Lee who is a lecturer at Sydney University on health and and the human body, excellent presentations. The entertainment in the Aurora Theatre each night was the best we have seen on board any ship, very smooth and slick and the resident orchestra were amazing with their versatility. Disembarking to tenders for shore excursions on Lifou and Isle of Pines was streamlined and no holdups were encountered and our return to Sydney where we had an express walk off with our luggage was hassle free which is more than can be said by some other lines. We always choose cruise that depart and return to the OPT where we can have a 10 minute stroll to Circular Quay station hop on the train and be home in 60 minutes. This is also a great option for those who wish to travel to the airport as a direct service travels through Circular Quay train station for about $23 P.P. My only grievances are: Unlike the Voyager we did not have tea making facilities in our stateroom, sorely missed late at night and that bloody dona, great for Alaska but totally overweight for the tropics, Some nights the sheet is not enough and the dona too heavy. Thank you RC for another enjoyable cruise, looking forward to our next cruise with you. Read Less
Sail Date January 2016
I'm a returning loyal member with Royal Caribbean cruise liner, bringing with me 12 1st time cruiser. I was very disappointed to find the ship to be dated, the cabins had an old musky smell and the toilet/shower smell. Luckily, ... Read More
I'm a returning loyal member with Royal Caribbean cruise liner, bringing with me 12 1st time cruiser. I was very disappointed to find the ship to be dated, the cabins had an old musky smell and the toilet/shower smell. Luckily, thanks to cruise critic I did bring along some room freshners. *** Outrageous Onboard Photographer - On the 1st formal night with my newly cruise goers (16 family members), I proceeded to take some photos with my new Christmas present camera as I'm currently studying photography. I was taken by surprise when the ship photographers tap me on the shoulder and rudely told me to stop taking photo & sit down so that she can do her job. *** Bring a friend promotion - Aligning myself with this promotion, I successfully convinced my family (16 people - 7 cabins) to experience their 1st cruise with RCC. After made numerous communications via phone & email, I was told that it be sorted 5 days before boarding date. While onboard, I approached the customer relations numerous times enquire the same but all I got was the 'run around' then the 'pass the buck' to the travel agency, then their head office, then finally the T&C fine prints were read out loud to me (as if I don't speak/read english) with no resolution. *** Onboard Shopping - well, these girls desperately need to be train in 'Retailing with a SMILE' !! My husband and I was looking at a sapphire jewelry set (earrings, ring & necklace) for my 20th wedding anniversary present. I couldn't make up my mind, so I said that I would like to sleep on it overnight & if she (the girl behind the counter) to put these items behind the counter until then ... without any response or acknowledgement or any kind of expression on her face, she took the items, shove under the counter & walked away. My husband & I looked at each other and laughed, we guess ... 'no sale - so service'!. *** Cabin Maintenance - our bar fridge was not working, so we reported. But 3 attempts, we were finally told that not all cabins were equip with bar fridge, our cabin were one of those. What we got was merely a cooler & there's nothing they can do about it. However, what they didn't know that I'm part of a bigger group and had booked 6 other cabins nearby on the same floor & they all had working bar fridge ! Overall, I was very disappointed with Radiance of the Sea as they did very little (next to nothing) to make the experience enjoyable !!! Read Less
Sail Date January 2016
Our group of 14 enjoyed the 12 night New Years cruise on Radiance. The main restaurant staff made our holiday very attentive and entertaining which is more than could be said about the pool bar staff. They were slow,disinterested and ... Read More
Our group of 14 enjoyed the 12 night New Years cruise on Radiance. The main restaurant staff made our holiday very attentive and entertaining which is more than could be said about the pool bar staff. They were slow,disinterested and sometime a little rude. Our cabin attendant was excellent and respected or privacy. The entertainment in the main theater was good with an excellent backing band but other venues were ordinary,not a lot of guest interactions like we experienced with Graham Seymour on our previous NY cruise on Rhapsody. The land tours were well operated and enjoyable. Overall the ship looks tired with rust showing,tiles missing around the pool and balcony wooden rails missing, its in need of maintenance and dry dock. Read Less
Sail Date December 2015
Our party of 14 enjoyed a 12 night cruise to Vanuatu and had a great time. New Year's Eve was fantastic , we did the previous New Years cruise on Rapsody of the Seas which was a little better,the party on the pool deck was topped ... Read More
Our party of 14 enjoyed a 12 night cruise to Vanuatu and had a great time. New Year's Eve was fantastic , we did the previous New Years cruise on Rapsody of the Seas which was a little better,the party on the pool deck was topped off by passing one of Vanuatu active volcanos in the early morning. Our dining room waiter was superb as was our cabin attendant. Unfortunately the pool deck bar staff appeared as if they didn't want to be there, very slow and a little rude. The day time entertainment was ok and not as well organised as on Rapsody. The ship itself needs some Maintenace and dry dock, looking a little tired. Overall a great cruise. Read Less
Sail Date December 2015
First time on Radiance and it is a nice ship but is tired and needs to tidy up. Broken furniture in lounges and cracked floor tiles are common. The thick growth on the hull below the waterline (visible from the tender) was another ... Read More
First time on Radiance and it is a nice ship but is tired and needs to tidy up. Broken furniture in lounges and cracked floor tiles are common. The thick growth on the hull below the waterline (visible from the tender) was another indication that a dry dock and spruce up is needed. Bar service was good, some bar tenders better than others. Dinner in the MDR was overwhelming crowded, noisy and service was nothing more than adequate. Add whistles to the tables on NYE and it was torture. Ended up paying for speciality dining or going to the buffet for some peace over dinner. Cabin was small, especially for a quad, smallest I have ever stayed in. Shower was suitable for someone the size of a pretzel only. I found myself wedged against 2 walls trying to wash myself. Embarkation, disembarkation was smooth. Miss 11 happily spent time in kids club, Mr 13 was expected to utilise free play area (Optix) with teens up to 17. He found this intimidating and rarely (never?) went. RCI need an alternative for younger teens (or something else for older teens). Guest entertainers were entertaining without being overly memorable, kind of what you expect on a cruise. The use of US$ on cruises leaving Australia needs to be mentioned as it makes the cruise less value for money. Being organised before the cruise we were aware of this and pre purchased on board credit. Talking to some others the use of US$ came as a shock. If RCI want the Australian cruise market, they have to use AU$ on board. Bigger cabins, program for young teens, AU$ and more relaxed dinning and we would go again, otherwise there is better alternatives for families. Read Less
Sail Date December 2015
18th Cruise in our mid 50's. 2nd time on Radiance. All previous reviews made us uneasy about boarding especially regarding Norovirus. Goods News - Norovirus was gone (OPP1 - Green) The ship does need drydock and is booked in ... Read More
18th Cruise in our mid 50's. 2nd time on Radiance. All previous reviews made us uneasy about boarding especially regarding Norovirus. Goods News - Norovirus was gone (OPP1 - Green) The ship does need drydock and is booked in for MAY 2016. Ship appears to be dirty mainly because of old upholstery and carpets worn and dirty looking. Hull is in desperate need of repainting. Additionally, the pool deck areas are very tired and faded looking. At night she does look lovely inside and around the ship especially in the Centrum area. Cabin 9202 (D1) Balcony. The cabin was very dusty and dirty upon arrival. Called supervisor to clean room before entering. Bathroom had a very musty smell and the toilet blocked and didn't flush several times during the cruise. RCCL acted very quickly to all complaints and gave us a 20% refund on the total of the amount of our cruise. Dining at night in Cascades was very good. Food was of a high standard. If by chance you didn't like your meal they would change it immediately. Also special requests were always met with no fuss. Sandeep and Ken were exceptional waiters. Royal Replenish Drinks package is very good value for non drinkers. Freshly squeezed juices from the Solarium (carrot, apple, beetroot etc) were included in this package as well as espresso premium coffees . Entertainment was very good and full on every night. Joff the Cruise Director was genuinely very friendly and approachable. Captain Goran was one of the most visible and friendly captains that we have every met. He had plenty of time to speak to you. He also appeared on the morning show with Joff almost daily. Look forward to boarding again in 5 weeks time (8th Feb, 2015) Diamond Lounge was rocking every night with lots of friendly people although the drinks service was unusually slow. Diamond concierge woman did not perform well - don't expect any service from her. Read Less
Sail Date December 2015
Good Things - Senior Cruise, 4th cruise, 2nd on the Radiance (1st was 3 yrs ago). Embarkation & disembarkation well organised & fast. Nice ship, good facilities, love the novelty of outside elevators with great views, and ... Read More
Good Things - Senior Cruise, 4th cruise, 2nd on the Radiance (1st was 3 yrs ago). Embarkation & disembarkation well organised & fast. Nice ship, good facilities, love the novelty of outside elevators with great views, and has an attractive centrum which looks great when lit up at night. Good entertainment, restaurant/cafe service good, clean cabin, attentive attendant, interesting ports- beautiful islands allowing great swimming & water activities. Captain Goran is skilled & competent, and the cruise director Joff did an excellent job. Bad Things - Things have deteriorated since previous cruise. Little things (little things add up) eg ship postcards/stationary in cabins, and folders to protect purchased photos have gone. Staff moral was down, cabin bathroom floor not cleaned, public bathrooms poorly serviced, caked food/dust on cafe table legs, and food quality has been down graded. The push to "sell sell sell" by RCI has now reached an unacceptable level - we were confronted as soon as we set foot onto the ship, and it continued, including into most listed daily activities. The "sell sell" was also included into a welcome back party, a Captain's Talk, and announcements selling overpriced bottled water. Once a lady in immense pain (injured foot) was wheeled onto a tender, and staff ignored her & her husband's distraught pleas to return to the ship, staff waited until the tender boat was completely filled, which took considerable time. Basic first aid boxes, but no medically trained staff were on the tender boats. Due to the large amount of children the children's club was out of control, and could not be used by many families. In Summery We enjoyed some aspects of this cruise, nice ship with mostly good service, and the islands are beautiful, but there were so many negatives, it was hard to relax. Read Less
Sail Date December 2015
This was our first time on a Royal Caribbean ship. The cruise was very enjoyable but very disappointed with Christmas Day as this was the main reason for doing a Christmas cruise. The main meal was served Christmas Eve with the Ham, ... Read More
This was our first time on a Royal Caribbean ship. The cruise was very enjoyable but very disappointed with Christmas Day as this was the main reason for doing a Christmas cruise. The main meal was served Christmas Eve with the Ham, Turkey and plum pudding and Bon Bons. Christmas lunch was very ordinary with no ham, turkey or anything special. Hams and turkey was served other days during the cruise and it was a pity they didn't keep one for Christmas lunch. The church service held was also flat as the Priest did not lead the carol singing. I am sure there would have been at least a dozen professional singers on board who could have led the singing. Santa did come to the 500 children on board with them all going up onto the stage and having their photo taken with Santa and a present given to them by the ship. This was very nice. We have never cruised with so many children before but they were all well mannered and seemed to enjoy their time on board. Embarking and disembarking went smoothly. I liked the idea of being able to take off our own luggage. No hold up with customs at all. The day trips to Islands were good. We were not told any information about Champagne Bay which was such a lovely beach with lots of shade. Swimming and snorkelling was so much better than Isle of Pines. Stalls everywhere and fresh crayfish cooked. It looked appealing but we didn't take any money ashore as thought it was not much there and more like Mystery Island. Children were singing to the guests as they went on and off the tenders. Felt disappointed as had no change to give them. At Vila, Vanautu I took a tin of formula for the children of outer Islands that were hit badly by the cyclone last year and do not have any cruisers dock. A Doctor was just outside the gates receiving any donations people brought for them. They were so grateful. When we told him what we wanted to do on the Island he said Joey here would look after us. He was waiting for four people who had prebooked him. Four of us joined them and cost us $35 each for 6 hrs tour around. The secret Garden was lovely and worth seeing as the Islanders put on a dance and showed us their customs and then walked through the Gardens. Joey took us to a place where they roast coffee and of cause sell cups of coffee. He also took us to a beach and then into town to look around. The alcohol is so cheap there so the best place to buy duty free. Noumea was very dry, very expensive and not really enjoyable. The dinners at night were good but not quite the standard of Princess. No Lobsters, or Bom Alaska on formal night. The staff were excellent and always pleasant and helpful. The balcony cabin we had was comfortable but I don't think I have ever seen such a small shower on any cruise ship I have ever sailed on. Read Less
Sail Date December 2015
Very hard boarding,we were herded like cattle,arrived at port 11.30 am,told to go away and come back at 2.pm, when on ship, most of staff knew nothing, tried to book a tour at desk ; just looked at us and said nothing, he had no idea what ... Read More
Very hard boarding,we were herded like cattle,arrived at port 11.30 am,told to go away and come back at 2.pm, when on ship, most of staff knew nothing, tried to book a tour at desk ; just looked at us and said nothing, he had no idea what tours were, I asked him did he know what he was doing, with no answer, they were adding on extra costs to our account, we were always checking our account, when we were going ashore by tender, we were told to go to deck 6 and get a ticket and wait in the colony,then told they had no more tickets,so go down to deck 3, when we got there, they said where are your tickets, some were told to go back to deck 6 and get a ticket. At end of cruise, settleing our bill was a night mare, we waited in line for one and a half hours to settle our account, they had only 2 people at the customer service desk, the line of people went half way down the ship, the Captain was very rude and arrogant, I saw water on the floor outside the grill & compass bar, and told the Captain as he was walking by and all I got was a grunt, really the Radiance of the seas needs a over haul, I have always praised the Royal Caribbean, having sailed on the,Brilliance, Legends and Allure but this was the worst. Read Less
Sail Date October 2015
Radiance of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 3.5 3.8
Enrichment 2.0 3.5
Service 4.5 4.4
Value For Money 4.5 3.8
Rates N/A 4.3

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