After booking and paying for this cruise, we got an update stating that our first port of call had been cancelled then a second port of call had also been cancelled, the replacement on the first port had been changed to Seattle, we live in Vancouver BC, the second cancellation no substitute provided. While on the ship other ports had also been cancelled one due to weather one because of civil ...
We chose this cruise as family members had sailed the year before on the exact same ship, same time of year and same itinerary. Based on their pictures and commentary we decided to give this cruise a try. HUGE MISTAKE!
We booked a Neptune Suite and stayed two nights pre cruise at PanPacific Hotel in Vancouver. This hotel is amazing and we highly recommend for pre or post cruise ...
We will not be cruising with Holland America again and most defiantly not from Vancouver 5 hours it took of queuing and being herded around to being ushered to find our own cabins with the key in the door no explanations or greetings cabin was ok just what we had booked.
Ques every time time we wanted to get to customer services as soo many people complaining , the lifts were dirty clearly not ...
To be honest this was our first cruise. We chose hal because of its past reputation with Alaska cruises. Let me say right away, Alaska and Glacier Bay were outstanding. if you ever get a chance to visit Glacier Bay you must do it. It rates up there with Banff. However use another cruise line.
Embarkation took three hours plus, thousands of folks stuck in one building being shuffled around like ...
I have been on many cruises and the Holland America Line has to be the worst cruise I have been on.
The activities during the day consisted of seminars
Sail away party consisted of nothing on deck, no live performance - just music and the ship selling their drinks as much as they can.
No Games
No Karoke
Comedian - Terrible
Illusiionist - Was Good
Dancing Show in Theatre - ...
the worst entertainment the first day on the main stage they showed the movie captain marvel on dress up night at 9;30 they showed the movie dumbo the other nights they had 6 contemporary dancers an illusionist and a comedian we have been on numerous cruises and had such a horrendous experience that it put a damper on the whole cruise the cabin was average we had a terrace on one of the higher ...
We wanted to see Alaska and Glacier Bey, So HA cruise line was one of the lines that goes there and we where advised by our travel agent as well. Ship had good rooms and great stuff. Everything else didn't meet our expectations. Of 7 days there where just 5 days of shows on mane stage and most of them where low class performances (other two days they showed a movie). On other stages performances ...
Waited over 3 hours to get on ship because of US customs. Waited 45 mins to get off ship at first port of call and everyone was late for their trips. Queued to get back on ship. This was our first cruise and probably our last. Trip to travel on river from Haines was rubbish , mainly because tide was out!!! The trip said , River teaming with salmon so we could see bears, eagles wolves etc ...
Dear all
My room no. Is 8012 in ms nieuw amsterdam. 23rd June departure from vancouver
There are several issues.
Let me point out each one
1. I am pure Hindu vegetarian traveller. Before booking I had clearly asked that I need Indian vegetarian meal. I was clearly told yes Holland America is best vegetarian friendly.
On coming the same turned to worst nightmare
On first day of ...
My wife and I traveled with her parents. We had a cabin on Deck 7, with a nice balcony. Check in was a 3.5 hour disaster, being told first to go to one place and then told that we had to go to another place...5 different times. And we waited and were herded like sheep from one large holding room to another. No one seemed to know what to do and of course, no water, no one to answer question, ...