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Holland America Line Nieuw Amsterdam Cruise Reviews

4.5 / 5.0
953 reviews
Photo Credit: Papatt
Photo Credit: Papatt
Photo Credit: Papatt
Photo Credit: Papatt
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Cruiser Rating
3.9
Average
953 reviews
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Featured Review
Anniversary Cruise and Birthday Celebration on HAL - very disappointing experience.
"Although the ship was not traveling in full capacity, HAL managed to assigned all veranda cabins on our floor right next to each other.Throughout our 7 day cruise, we had a neighbor to our right dragging their patio furniture during late evening [they were drinking on the veranda until late at night] and the neighbor to our left got up very early in the morning, talked loudly, competing with their high level TV volume control...."Read More

Watmadja

10+ Cruises

Age 60s

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1-10 of 953 Holland America Line Nieuw Amsterdam Cruise Reviews


A Nice First Time Cruise on Holland America

Review for a Caribbean - Eastern Cruise on Nieuw Amsterdam

lasman
6-10 Cruises • Age 71s

Many of our friends sail on Holland America and after many cruises on Princess, Celebrity and Royal, we decided to try this line. We took Amtrak from Ohio to Fort Lauderdale (dont care to fly ). Boarded Nieux Amsterdam on 7 day cruise to Half Moon Cay, Grand Turk, Puerto Rico and St Thomas USVI. Embarkation went well and we were on the ship in less than half hour. We chose inside cabin on Deck ...
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Sail Date: November 2023


Good and Bad on this cruise

Review for a Caribbean - Eastern Cruise on Nieuw Amsterdam

HVAC4life
2-5 Cruises • Age 39s

First of all we booked through a travel agent and sometime between the booking and our actual cruise the itinerary changed. Our itinerary first was Half Moon Cay, sea day, St Thomas, San Juan, Turks, sea day then back. It ended up being Half Moon Cay, Turks, San Juan, St Thomas, sea day, sea day then back. I was not informed about the change so our tours were not aware of the change either. I more ...
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Sail Date: November 2023

Cabin Type: Deluxe Spa Ocean-View Verandah Stateroom

Traveled with children


So disappointing

Review for a Caribbean - Eastern Cruise on Nieuw Amsterdam

Ejp0510
2-5 Cruises • Age 40s

We chose HAL because we sailed with them 10+ years ago and it was great then. Unfortunately it has changed a lot and this has been the most disappointing vacation in 43 years. We missed 2 out of 4 ports due to ship being docked for maintenance. And one stop is just the private island owned by Carnival and HAL and the stop at Grand Turk was hugely disappointing as it was only Americanized tourist ...
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Sail Date: October 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom

Traveled with children


What a waste of 7 days and money

Review for a Caribbean - Eastern Cruise on Nieuw Amsterdam

Brenniej
10+ Cruises • Age 70s

This 7 dy cruise was an anniversary cruise. Oct 21 thr 28th, 2023. The ship stayed at ft, lauderdale for 2.5 dys before the capt. Finally sent out a msg saying seaweed had clogged one of the engines, and we should be sailing later that evening so that was the reason that we were still docked? While the ship is still at port the casino can't open, stores aren't open. We were supposed to go to ...
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Sail Date: October 2023


Most disappointing cruise ever!

Review for a Caribbean - Eastern Cruise on Nieuw Amsterdam

sgoertz
6-10 Cruises • Age 50s

Ship limped it's way back into Fort Lauderdale just ahead of our cruise. Then we found out we would be staying 2 full days in Fort Lauderdale. We also found out that 2 of our most anticipated ports were then cancelled San Juan, Puerto Rico, and St. Thomas USVI. Our time on Grand Turk was cut from 7 hours to just over 4. Holland America (HAL) did add another stop instead - Nassau, Bahamas - ...
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Sail Date: October 2023

Cabin Type: Interior Stateroom


We were disappointed just like the rest of the lines now

Review for a Caribbean - Eastern Cruise on Nieuw Amsterdam

Georgeny
10+ Cruises • Age 70s

Standing out cabin stewards nyoman and sugi were exceptional!! Rarely seen, always on top of everything! Any and all requested of them provided with a smile. Room service, on time, correct, best seen in long time! Food in mdr excellent but here is where history departs from new reality. No included lobster entree on cruise. Instead three varying additional charge items. Though our waiter and his ...
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Sail Date: October 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Not what we paid for

Review for a Caribbean - Eastern Cruise on Nieuw Amsterdam

Sixpackpete
10+ Cruises • Age 60s

We selected this cruise based on reviews and advice from past guests. The cruise was reduced from 7 days to 5 days due to the need to repair the azipod propulsion system which took 2 days to complete thereby making the ship a floating hotel. In addition to shortening the cruise they altered the itinerary to one which was far less desirable for our group and probably everyone aboard. We had ...
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Sail Date: October 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Absolutely disappointin

Review for a Panama Canal & Central America Cruise on Nieuw Amsterdam

KAATJE67
10+ Cruises • Age 50s

We chose this cruise and the cruiseline because of tbe itinerary. Before start of the cruise we already received change of itinerary whereby 1 port of call was cancelled. During the cruise 2 other ports of call (out of 6 remaining!) were cancelled (due to wrather conditions and mechanical problems to the ship) and 1 was changed due to political troubles. As a compensation we received 200 USD non ...
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Sail Date: October 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Very Disappointed

Review for a Panama Canal & Central America Cruise on Nieuw Amsterdam

MALCOLM SOLWAY
2-5 Cruises • Age 60s

After booking and paying for this cruise, we got an update stating that our first port of call had been cancelled then a second port of call had also been cancelled, the replacement on the first port had been changed to Seattle, we live in Vancouver BC, the second cancellation no substitute provided. While on the ship other ports had also been cancelled one due to weather one because of civil ...
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Sail Date: October 2023

Traveled with disabled person


An Outstanding Cruise Experience

Review for a Alaska Cruise on Nieuw Amsterdam

Louise1970
2-5 Cruises • Age 50s

We had an absolutely amazing, enriching and unforgettable time on the Nieuw Amsterdam. Everything was perfect; the staff with their caring attitude and always smiling faces- Riben, our cabin steward was wonderful! Megan & Meso at Photography, all the cleaners (everything was spotless, which is incredible given that 2000 passengers were onboard!) and Lido staff - how they manage to keep on smiling ...
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Sail Date: September 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom


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