We were on 14 day Treasures of Adrian cruise on Seabourn Encore on July. This was our first cruise on “ultra luxus” ship. Previous cruises have been lately on MSC Yacht Club, Celebrity Retreat, Mein Shiff X-lounge or NCL Haven. Therefore, we are comparing Seabourn experience to those more than a normal main cruise line experience.
Unfortunately, we found no ultra luxus on Seabourn, hardly even ...
We have about a dozen cruises under our belts split roughly evenly between Seabourn, Silversea and Crystal. Our last cruise was Quest in 2019. Obviously things have changed a bit in the past 3 years and to be clear do recognise that all hospitality venues have had serious challenges whether land or sea based. I did a live blog which can amplify issues so am trying here to take a step back. It is ...
I have sailed with Seabourn many times and loved it, so I was looking forward to the newest-largest-most luxurious ship in the fleet. Unfortunately, the ship did not meet Seabourn's standard for service. A number of the crew were "old hands" who we knew from previous cruises, and they were outstanding. A larger number seemed not to know their jobs; it was as if they were in training, but ...