We were on 14 day Treasures of Adrian cruise on Seabourn Encore on July. This was our first cruise on “ultra luxus” ship. Previous cruises have been lately on MSC Yacht Club, Celebrity Retreat, Mein Shiff X-lounge or NCL Haven. Therefore, we are comparing Seabourn experience to those more than a normal main cruise line experience.
Unfortunately, we found no ultra luxus on Seabourn, hardly even luxus. The food was though somewhat better quality compared to other cruises and the staff was very friendly. We found the price-quality ratio on Seabourn rather poor. The Seabourn-believers seem to repeat how wonderful Seabourn is but we found it at most a bit better than the main cruise lines but a lot weaker than the products like MSC Yacht Club. As a design Encore is nicely said classic (read: boring) and misses any highlights. We also found the opening hours of the bars and restaurants extremely limited.
All staterooms are called suites but are actually normal stateroom but a little bit bigger than normal verandas. We had a guaranteed cabin and were assigned a accessible stateroom. This raised some concerns on us, and our TA tried to contact Seabourn three times to find out if there were any possibilities to have another cabin even if we had to pay more. No answers from Seabourn but in the last one that “Seattle is thinking about it”. The cabin was all right but we were surprised that Seabourn never bothered to answer us in anyway.