Great Customer Service experience on this cruise. The Square's customer service agents, destination staff, and their supervisors were all top-notch. The personalized attention we received will keep us coming back to Seabourn.
Dining was hit and miss. We had some inedible and salty food at Earth and Ocean, where we usually like to dine. We had terrific Indian food that was specially prepared for ...
This was our second cruise with Seabourn. We returned to Seabourn after an amazing cruise with them some years ago. What a disappointment second time round, so much had changed and not for the better.
Seabourn comes with a price tag and an expectation of 5 star luxury, sadly in our opinion it has dropped to 4! The attention to detail is gone, the personal touch no more, very average wines ...
After my 5 cruise in 12 month , Encore was my first time , its bit larger than the quest or odyssey but that means there is better shows and 600 pax , si I like to point out that the food was exceptional better than the 4 previous crises with seabourn , perhaps the area and quality of all the ingredients. in Asia myght have a role , the fruits on board where all incredible specially the water ...
Our first Seabourn cruise & we jumped in at the deep end by booking a 28 day cruise.
Embarkation was at Singapore, very quiet, no queues but also a bit low on staff, luckily we managed to work out where we had to go. They did have staff for repeat passengers but they seemed idle most of the time. We were escorted to our room and everything explained.
The first half of our cruise was pretty ...
I am in general a critic. But I have to say Seabourn was an unbelievable experience that we will never forget. I can't say enough good things about this cruise. There were numerous good things that far outway any negative things.
EXCELLENT from beginning to end. The one thing that Seabourn seems to have trouble with is billing and communication. We booked a tour and I decided it was too early ...
After four Seabourn journeys, I can say the experience is so enjoyable that I have no interest in trying other cruise ships. Comfort, food, service etc all first class. Furthermore I make three points:
(A) whoever thought up and/or designed the Town Square concept should be given a double bonus;
(B) the system operated by the banks where one’s account is automatically closed down ...
We have just finished our "Capetown to Singapore" part of the Sojourn World Cruise.
BACKGROUND
My wife and I used to be died-in-the-wool Seabourn fans and have Diamond (250+ days) status. We loved the experience. That all fell apart on a cruise in 2016 when they were introducing Thomas Keller (but before they had the separate TK Grill). The quality and variety of food dropped so bad that we ...
We are avid cruisers (7 lines) and this is our 4th with Seabourn.
This was suppose to be our 'celebratory' 40th wedding anniversary dream vacation!
The corona virus situation was a fast paced, evolving situation which we were acutely aware of. We landed in Hong Kong, our start point on Jan 31/20. The WHO had declared the Corona Virus a "global health emergency" the day before. ...
Not having cruised to the extent of some others, we have previously sailed with Silverseas and Oceania and so do have something to compare with.
Firstly, the good:
Embarking in Hong Kong it was really nice to have our luggage already in our cabin by the time we got there, which was less than 15 minutes from kerbside drop-off!
The cabin was very spacious ( V5 grade ) with the benefit of a ...
We have cruised quite a bit with a number of cruise lines and enjoyed most of them. Seabourn had been on our wish list as we had heard good things. We enjoy Asia, have good friends in Singapore, and the cruise offered a good blend of ports and sea day.
From arriving at the pier to departing the ship the service we received was outstanding in every way. There is no shortage of staff who are ...