This was our second cruise on the Columbia River between Oregon and Washington with ACL. The views and locks are spectacular and the pace is very relaxing. Each town visited has an interesting history and quaint personality.
American Cruise Lines provides a fantastically safe environment for aging guests or for those travelling alone. The small ships ensure that you'll be able to meet and make ...
Currently sailing on the recently refurbished American West. Saw previous negative reviews and was hesitant, but cruise line said it was being fully refurbished. It is lovely! Definitely has the charm of an old-fashioned paddle wheel boat. Carpets, furnishings, furniture, linens, shower curtain… are all very nice. Exceeded our expectations! All staff members have gone above and beyond to meet any ...
No wi Fi
No TV
Exposed passengers to grave danger on Bus excursion to Mt St Helen. Stuck in snow and had to back down mountain. bus was dangerously close to guard rail (12") to going over mountain and a several thousand foot clear drop.
Left a 81 yr old passenger at a unmanned excursion stop. He had to walk 2 miles to highway and call 911 for help.
Heating system did not work. ship ...
I've never been to the Northwest USA before and this was the perfect way to see it!
I loved the excursions. The busses were upscale and everything was so organized. I also enjoyed all the beautiful River Views as we went from one place to another. The Marine Museum in Astoria was fantastic. I have also never seen the type of hotel we toured.,
The staff on the cruise was GREAT and the ...
This was our first time on an American Cruise Lines voyage. The company came highly recommended, but we were very disappointed. The ship had been renovated with new furnishings, so looked very nice. The crew quarters were still under renovation, so the staff and crew shared the guest quarters, including the lounges. This made for a very unprofessional atmosphere. Housekeeping in our room was ...
American River Cruise - American Pride – Room 317
Cruise Date July 30 – August 6, 2021 – Portland OR to Clarkston WA
First off, I have done many cruises with several various oceanliners, but this was our first River Cruise. As a TA, I will say I was a bit frustrated with how this company schedules and runs things as it is totally the opposite of any of the other cruiselines I have dealt ...
We chose this cruise as to imagine what it was like that Lewis and Clark went through. We had a historian on-board who gave 50 minutes discussions each day about the areas we would go to. He would even ride the bus with us at times to explain even more of the area we headed to. Geography/landscape changed along the way. Starting out in canyons to hilly green tree areas as you go west. Go ...
We had been receiving mailers from American Cruise line for years and chose them for our return to cruising after a hiatus due to Covid.
We were promised the ship would be no more than 80% occupancy due to Covid. This was not the case as several other passengers commented the ship was at 100% of capacity.
Our next problem arose at the Red Lion hotel in Portland. We had been informed ...
We wanted to cruise the Columbia River & Snake River because of the scenery. Red Lion Hotel pre cruise 1 night was filthy and lots of bugs in our room. Breakfast was very slow & limited to $12.00 unless we pay the extra.
Embarkation day was ok. Our room was not clean & no towels until late that evening. After 5 days we asked to have the room vacuumed. It was done the next day. Only time ...
This was the third actual cruise for the American Empress after the reopening. We started from Clarkston WA and sailed down the Snake and Columbia Rivers. The cruise was fairly full and the crew was slightly short handed. But the officers and assigned people filled in marvelously well. The cabins are small and compact on the Empress but most have private verandas. Food was American style, ...
Response from BriannaH, Guest Relations @American Queen Voyages
Dear digcruising2,
We want to thank you for the special recognition of Chelsea and Lawrence! You are right – we are so very lucky to have them both on board. Your 5 Star review means a lot...
Sail Date: June 2021
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