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American West (formerly Queen of the West) Review

-- / 5.0
Editor Rating
76 reviews

A less than perfect cruise!

Review for American West (formerly Queen of the West) to the USA
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10+ Cruises • Age 60s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jul 2021

We had been receiving mailers from American Cruise line for years and chose them for our return to cruising after a hiatus due to Covid.

We were promised the ship would be no more than 80% occupancy due to Covid. This was not the case as several other passengers commented the ship was at 100% of capacity.

Our next problem arose at the Red Lion hotel in Portland. We had been informed breakfast at the hotel on the day of embarkation was included. The restaurant manager informed us American Cruise Line only paid $12 each, so we could have breakfast with coffee or breakfast with juice, but not breakfast with both unless we wanted to pay the difference. Really? nickel and diming us for a couple of bucks?

Cabin Review

The cabin and bathroom were smaller than the cabins on Viking ships, even though American Cruise Lines claimed they were bigger.

18 Helpful Votes
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