Did a cruise on the Azura in late January 2024 to canary islands.a total disaster.i have done a total of 43 cruises not all with P&O probably around 10 with them that ship is disgusting dirty food terrible the staff just don't care what on earth is happening to P&O Thier standards have gone off the scale gone from being my favourite cruise company to where you couldn't pay to go on another cruise ...
Needs a complete re think on many of its services. Did a P&O 8 years ago and wasn't impressed but tried again to see how things have improved.
Sadly I am unable to give a good review. Cabins are ok but if you don't put your sign on the door it won't be cleaned.. its apparently policy that staff can't go and clean unless you put a sign on your door... anyway.. you only get hand-wash, shower ...
The ship is very poor and needs a full refit. Lots of toilets out of order, hazard tape on floor, viruses on board. Main dining room up selling of food now if you want quality. Long wait for tables in evening. The buffet areas close when they want them to, mainly roast chicken diner and curry both lunch and evening meal, choice of food is very poor. The headliners team do provide good shows but ...
Having had a wonderful experience on Iona 18 months ago we wanted to check out Arvia going to the Caribbean. The experience started badly when we found out we were flying with Maleth Aero - an airline I have never heard of and if I had known this was the airline, it would have certainly put me off booking. The eight hour flight had no in flight entertainment or any duty free service. The ...
The only thing to say about the entertainment was that it was loud. We listened to tne full thud of it most nights in our cabin
We complained to the Dining Manager Tony ( from Croatia). Twice we told him and twice he did nothing at all. Hence the low rating
The food choice was good but with tne exception of tne street food was of a low quality. I’m not sure why I should pay extra to ...
check in was easy and took about 30 minutes to get on the ship.
We self disembarked which was also quite quick .
No wow factor on boarding the ship.
There are 3 sets of 8 lifts and you wait ages for a lift and it is often full . Maximum 8 people in each lift less if there is a mobility scooter or wheelchair and there are over 5000 guests .
Last day 12 lifts out of 24 were out of ...
We chose this cruise to have a little sunshine in January. It was the first and will most definitely be the last time on this uncomfortable vibrating cruise ship.
My wife and I have travelled in many ships over the years and P&O up to now have been our favourite cruise company.
The Iona cruise ship is big, probably too big if I’m being honest as even the calmest sea it vibrates into a ...
3 days before we sailed, we were contacted by P&O who advised us that our cabin was no longer available and gave us an ultimatum of a downgrade to inside cabin with a 50% refund or cancel our holiday. We were left with no choice but to accept the downgrade. We booked this cruise in June 23. The ship itself is in a poor state and in desperate need of a refurb. The food was substandard. We we both ...
Having cruised many times ith P&O we were appalled at the fall in standards. The quality, eating habits, behaviour and particularly the dress of many passengers was dreadful. On ' strictly' formal nights, passengers were allowed into the Cinnamon Restaurant iny any old attire, One man, jacketless was allowed in in just a shirt and trousers. It was even worse in the Waterside self service ...
We flew from Gatwick to Tenerife to board the ship. The transfer to the north of the island was disorganised and chaotic. We waited two hours for the coach to pick us up. Finally arrived to a filthy cabin. Used bedding, dirty and dusty throughout the cabin but for me the smelly sheets and pillows were a step too far. Dirty shower, basin, toilet-bathroom was disgusting. After I complained it was ...