Norwegian Western Caribbean Cruise Reviews

Dessert in Grand Pacific
Photo Credit: MamaSusanCruiser
Topsider
Photo Credit: MamaSusanCruiser
Photo Credit: JimD2019
Blooms at Butchart Gardens
Photo Credit: bellebookworm9
Cruiser Rating
3.6
Average
8,469 reviews

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41-50 of 1,100 Norwegian Western Caribbean Cruise Reviews


Ship needs dry dock. Hire more staff!

Review for a Caribbean - Western Cruise on Norwegian Breakaway

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CruiseLover200000
10+ Cruises • Age 50s

Safe and drawer under couch were both broken and unusable. Room steward was so over worked he only managed to clean our room 2 out of the 5 days we sailed. They only had one of the four slides open with very limited hours of operation. Very few activities during the day. Weird rules about not allowing food to be taken out of the main dining rooms, even if they take forever to bring the food ...
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Sail Date: December 2023

Cabin Type: Mid-Ship Balcony Stateroom

Traveled with children


Blatant Lack of Concern about the Customer Experience

Review for a Caribbean - Western Cruise on Norwegian Jade

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JW81
6-10 Cruises • Age 40s

We have cruised loyally with NCL for 13yrs; over 78 nights on cruises; 7 different cruises. Each year, the guest experience has been slashed while the price has gone up. Yet, we still think the next cruise will be better. But I think we are done with NCL. Our recent sailing on the Jade was just a blatant lack of concern about the guest experience. EACH INDIVIDUAL staff member was incredible ...
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Sail Date: December 2023

Cabin Type: Balcony


More Meh than Joy on this Cruise

Review for a Panama Canal & Central America Cruise on Norwegian Joy

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WitnessProtection
2-5 Cruises • Age 50s

Having sailed on Joy's sister ship, Bliss, a couple of times previously, my DH and I looked forward to this bucket-list cruise through the Panama Canal on the Joy. While it was great to be back cruising after 3 years away due to the pandemic, it wasn't all that we remembered before the shutdown. Embarkation: Was absolutely a cluster as has been typical of past NCL cruises. We arrived 30 minutes ...
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Sail Date: December 2023


Last of many NCL cruises

Review for a Caribbean - All Cruise on Norwegian Prima

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Family cruiser 99
10+ Cruises • Age 60s

NCL is definitely shifting the business model.. this ship was league's below in quality of spaces and services over previous NCL experiences (bliss, breakaway, spirit etc). Generally, the uplifts are extreme now.. general "complimentary" dining is much smaller and somewhat lowered quality. Perhaps 1/3 of ship is dedicated to Haven now and they visibly are dumbing down the included options in ...
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Sail Date: December 2023

Cabin Type: Family Balcony

Traveled with children


Great Ship but very Bad experience

Review for a Caribbean - All Cruise on Norwegian Prima

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DissapointedPastCruiser
10+ Cruises • Age 50s

The ship is new, beautiful, greatly designed and built. The bad is that NCL did offer incredible low prices in the last 3 or 4 weeks, after we had booked and overfilled the ship. It was very unconfortable not been able to get a seat at any bar, the shows, rock place, etc. I have cruised for more than 160 days with NCL, but my previous trips were before Covid 19, I am dissapointed with many things ...
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Sail Date: December 2023

Cabin Type: Large Oceanview with Round Window


Disappointed

Review for a Caribbean - Western Cruise on Norwegian Joy

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Spring12
10+ Cruises • Age 40s

My wife and I recently returned from a 7 day cruise on the NCL Joy, we stayed in the Haven Aft suite. At embarkation, we found that the Miami Cruise Port was very disorganized. As a Haven Guest, in the past we have enjoyed a private room with snacks and refreshments when waiting to board. This was not the case, we were in the same area as non Haven guests and about 30 minutes after arrival we were ...
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Sail Date: October 2023

Cabin Type: The Haven Courtyard Penthouse with Balcony


What has happened to Norwegian?

Review for a Caribbean - Western Cruise on Norwegian Escape

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darlenec
10+ Cruises • Age 60s

While we haven't been on a cruise for about five years, my husband and I have been avid cruisers for many years. We have cruised on most of the major lines and a couple of the smaller ones. Norwegian has been our line of choice for our last several cruises. We had just found them to be outstanding on food, service, comfort and entertainment. With that being said, now all I can say is "what the ...
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Sail Date: July 2023

Cabin Type: Aft-facing Balcony Stateroom


I rather pay a little more and have a better experience

Review for a Caribbean - Western Cruise on Norwegian Escape

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Stephania_gennaro
10+ Cruises • Age 30s

We sailed on the Norwegian Escape for the second time (the first one was 4 years ago) and I was very disappointed with the service and the low quality this ship provided. Im usually nit good at complaining and see for the positive side , but this ship did not have . Lets start with the drinking package , since everyone is on it , the drinks are horrible made , of course the bartenders don't care , ...
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Sail Date: July 2023


Worst experience ever for Norwegian. I've traveled 2x before on Norwegian getaway and I must say they need to escape back to Europe or wherever else with this ship

Review for a Caribbean - Western Cruise on Norwegian Escape

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Zoukherby45
10+ Cruises • Age 50s

I chose this cruise because it was my vacation and I thought since I did the getaway why not try the Escape. I hated the fact that there was no night club on this ship. The cruise director and his side kick were invisible or at best very mediocre. They had no clue about how to keep so many guests entertained. The DJ on the pool deck and at the bar area at night was horrible. His choice of music ...
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Sail Date: June 2023

Cabin Type: Mid-ship Balcony Stateroom


Poor Cruise Line

Review for a Caribbean - Western Cruise on Norwegian Escape

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Jwmj092520
6-10 Cruises • Age 30s

We picked this cruise because of their special amenity package they were offering: unlimited beverages, 2nd cruiser cruises free, $50 credit on shore excursion, 2 specialty dining tickets per guest, and airfare. I've previously cruised with Carnival and Royal Caribbean and I was excited to see what Norwegian had to offer. I'm giving a two-star rating because the staff was friendly and I really ...
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Sail Date: June 2023


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