Norwegian Canada & New England Cruise Reviews

Dessert in Grand Pacific
Photo Credit: MamaSusanCruiser
Topsider
Photo Credit: MamaSusanCruiser
Photo Credit: JimD2019
Blooms at Butchart Gardens
Photo Credit: bellebookworm9
Cruiser Rating
3.6
Average
1,692 reviews

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51-60 of 224 Norwegian Canada & New England Cruise Reviews


First time cruising, last time with NCL

Review for a Canada & New England Cruise on Norwegian Gem

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Neophyte2020
First Time Cruiser • Age 50s

My mom, a Florida resident, wanted to see the fall foliage and thought a cruise through Canada and New England would be a good way to do it. That said, we saw the most foliage in Quebec City, which is a beautiful town; in Port Charlotte, also very nice; and on a shore excursion to Lunenberg (from Halifax). As for watching the foliage from our balcony on the ship... the weather wasn't good and we ...
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Sail Date: October 2019

Cabin Type: Mini-Suite with Balcony


Poor Customer Service

Review for a Canada & New England Cruise on Norwegian Dawn

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martygo
6-10 Cruises • Age 70s

I choose the cruise based on a lot of ports and few sea days. Found out that that was no shuttle from the train station to the ship. Had to walk a half mile with my cane leading the way. Our room was under the bridge and was very drafty with wind coming in around the balcony door most of the trip. It was next to impossible at every port to get a wheelchair for disembarking the ship. I had to ...
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Sail Date: October 2019

Cabin Type: Penthouse with Large Balcony


My So So Cruise

Review for a Canada & New England Cruise on Norwegian Dawn

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cummink01
10+ Cruises • Age 70s

Restaurants: special dinning was not worth the price. the food was not great quality and served warm. The servers were very good and tried their best to assist. The meat in Cagney's was extremely poor quality and stringy. The main dinning room turned out to be better than the special restaurants (disappointing) Entertainment: the acts in the theater were excellent as was the ...
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Sail Date: October 2019

Cabin Type: Balcony


Sub standard cruise line and cruise for too high of cost

Review for a Canada & New England Cruise on Norwegian Dawn

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Rafman
10+ Cruises • Age 60s

Very disappointing cruise. Not the agenda but the overall vibe and feel of the experience. My expectations for the price paid was first class yet from cabin cleanliness , management team to the buffet food, I would rate it very below average. Many employees especially senior staff avoided interaction by being on the ships phones as they walked by. Cabins was dirty and attendant did nothing more ...
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Sail Date: October 2019

Cabin Type: Mid-Ship Mini-Suite with Balcony


Food and Beverage service brought down the cruise

Review for a Canada & New England Cruise on Norwegian Dawn

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Krustycruier
10+ Cruises • Age 60s

Selected a Fall time cruise in the North East with three other couples. Had a good time on the cruise because of the company. But the food and beverage service was the worst I have ever experienced on a cruise ( I believe this was my 15th) Suite cabin and specialty restraints were good. In the main dining room there were 4 occasions where it took well over an hour to receive the main course. In ...
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Sail Date: October 2019


Room was too small, Have been on many other lines and never so small, paid extra

Review for a Canada & New England Cruise on Norwegian Gem

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CeCeRIFL
6-10 Cruises • Age 70s

Food was mediocre, dining room service needs improvement, line to get off the ship was more than an hour, Announcement and staff were hard to understand, shows not so good. Did not use shore excursions from ship. I used vacations to go. The room service was fine and very friendly. Furniture (love seat) had to be moved against balcony window so we could access the 2 twin beds. Still very ...
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Sail Date: October 2019


Disappointment

Review for a Canada & New England Cruise on Norwegian Gem

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stjetcats
10+ Cruises • Age 60s

Destinations were good, a bit boring at Sydney Nova Scotia Miss communication between ncl rep and agency rep and ncl online. I choiced shore credit and was told final destination could be one,,however after booking I was told by shore excursion offc that not true, however the beginning of the cruise port Quebec I could use it for..but wasn't able to due to the miscommunication. Also book as ...
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Sail Date: September 2019

Cabin Type: Obstructed Oceanview


If you're used to Celebrity or better, do not go on Norwegian

Review for a Canada & New England Cruise on Norwegian Gem

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sergiomedrano
10+ Cruises • Age 40s

If you're used to spending your holidays in the hands of Celebrity or better cruise lines, I would not recommend you try Norwegian because you'll be disappointed several times per hour. Their processes are efficient and streamlined, but the quality of everything on board is rather poor. We found it took us more than half hour to find a place to sit in the garden cafe since the weather wasn't ...
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Sail Date: September 2019

Cabin Type: Inside


Formulaic Food - lost in translation

Review for a Canada & New England Cruise on Norwegian Gem

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Mowzer
6-10 Cruises • Age 60s

After witnessing how badly passengers were treated on the recent NCL Spririt Mystical Fjords Cruise, With an appalling 25% discount on a future cruise, it has become obvious NCL sees customers only as livestock. Ship is old(2005), refurb in 2015. Jewel class ships now look worn and dated. The lack of amenities compared with the newer Breakaway/Bliss class of ships is very evident. The ...
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Sail Date: September 2019


NCL: I Won’t Be Back

Review for a Canada & New England Cruise on Norwegian Gem

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aakathleen
10+ Cruises • Age 70s

I am an experienced cruiser having sailed at least 20 times in Alaska, Europe, the Caribbean, and Canada/New England. Most of my experience has been with Celebrity, which I love, but I have also cruised with Princes, Carnival, Royal Caribbean and Holland America. This was my first cruise on Norwegian and I will not be back. Here is why. The drinking water policy on the ship is obviously ...
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Sail Date: September 2019

Cabin Type: Balcony


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