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Norwegian Dawn Review

4.0 / 5.0
Editor Rating
2862 reviews
1 Award

Sub standard cruise line and cruise for too high of cost

Review for Norwegian Dawn to Canada & New England
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Rafman
10+ Cruises • Age 60s

Rating by category

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Additional details

Sail Date: Oct 2019
Cabin: Mid-Ship Mini-Suite with Balcony

Very disappointing cruise. Not the agenda but the overall vibe and feel of the experience. My expectations for the price paid was first class yet from cabin cleanliness , management team to the buffet food, I would rate it very below average. Many employees especially senior staff avoided interaction by being on the ships phones as they walked by. Cabins was dirty and attendant did nothing more than make a bed. No table cleaning, no dusting, no vacuuming no scrubbing of toilet floor or tub. Caught the steward on at least 4 occasions just loafing in the room or daydreaming on the balcony.

Food quality very average at best. Too much repeat ( or slight variation with different names] does anyone really like bread pudding that much to have it everyday ? Soups all tasted same, salad bar was poor choices and actually ran out of lettuce day 10.

As for itinerary, great as originally planned and switching Boston from Newport was a bonus but missing the full day and overnight in New York City was a negative. Appreciate NCL taking cover from the storm overnight on Wednesday but trying to get answers why the ship didn’t sail earlier on Thursday to reach New York to arrive at least by noon on Friday. Shortly after leaving the cove north of Boston at 6 pm The Bridge report on the TV showed arrival at 10 am Friday which would have been acceptable. It also seems it would have been achievable at approximately 300 nautical miles assuming 20-22 knots speed. Ship never achieved more than 11-12 knots and actually headed towards Nantucket to hang out most of the day on Friday. My guess is they were trying to save $$$$ on docking costs instead of trying to please the paying customers.

Cabin Review

Mid-Ship Mini-Suite with Balcony

Cabins was dirty and attendant did nothing more than make a bed. No table cleaning, no dusting, no vacuuming no scrubbing of toilet floor or tub unless we asked. Caught the steward on at least 4 occasions just loafing in the room or daydreaming on the balcony.

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