My first cruise was a gift from my daughter and my son in law. At first I was nervous never having been on a cruise. I loved it, all of it was great. Everything was so clean and the staff was always so polite, and helpful. We are already planning another one for 2020. All the food was delicious and the drinks. We saw a movie a show and did so much. I truly loved it. Our destination was Bermuda. ...
I have only experienced NCL on the cruises I have been on. The reason I keep booking with NCL is the on board staff. I cannot praise the stewards and eateries staff enough. Everyone is so friendly and courteous...always above and beyond. My only issue with this cruise to no where is just that...we went no where. This was my Honeymoon AND birthday celebration and was a huge disappointment. The ...
I'm poor, so cruising isn't something I get to do, needless to say I was very excited about this early birthday trip to what would likely be my only opportunity to see Bermuda. Bermuda was canceled, while that was a real bummer I still wanted to make lemonade of lemons but unfortunately Norwegian failed to deliver in so many ways.
We went to a port in Florida where we got a lovely view of a ...
This was our 11th cruise on Norwegian in about 3 1/2 years. While it isn't a really big deal, we are now Platinum. We had cruised on the Escape before and liked it very much. We were "supposed" to be going to Bermuda, but Hurricane Florence changed our itinerary. (Last year, a week later in September, we has a similar experience going to Bermuda that was interrupted by Hurricanes Jose and ...
What a greedy company. Very poor customer care. Terrible waste of thousands of dollars for a cruise to no where. Never again. We did not get anything we paid for and they simply didnt cate.On the ship:Pool too small. 2 hot tubs broken. Bathrooms smell of sewerage. Amenities have very limited hours of operation, leaving thousands of passengers to pack like sardines, dont forget we were trapped on ...
Cruise was supposed to go to Bermuda, changed to Bahamas two days before. Impending hurricane so this was understandable but when we boarded the ship my wife's luggage was delivered to the wrong room. I inquired where it was. The staff said it was delivered to my stateroom. It was not. The staff insisted it was and I brought him to my stateroom and asked him where he left it? He said in the room. ...
Bermuda was our cruise destination. Norwegian announced right before the cruise that because of Hurricane Florence we would be rerouted to Nassau. Although we could have canceled and received our money back through our cruise insurance, we decided to go anyway. The ship stopped at Port Canaveral to refuel. We went on a disappointing shore excursion on a pontoon boat. Next the ship headed for ...
Let me start by saying, I am not one of those people that feel they should get their money back because their itenerary has changed. I DO however feel we should get compensated in some way, to make up for the fact our whole week has changed. Norwegian truly dropped the ball with our trip last week. We were supposed to have 3 beautiful days in sunny Bermuda. Well, of course because of the hurricane ...
I am so disappointing in NCL! My husband and I have gone to Bermuda on an almost yearly basis, every September via cruising. Most all of the time we've sailed with NCL. The past few cruises, we've noticed some differences NCL- less attention to detail, staff not as caring, etc- but not enough to deter us from sailing with NCL. Until our 9/918 cruise.
Our cruise, quite understandably, was ...
Chose the NCL Escape to Bermuda for our 2nd cruise to Bermuda to take advantage of the upper and northern parts that we didn't get to explore or experience on our 1st cruise there on Breakaway.
HURRICANE FLORENCE made for a lot of anxiety about even getting on the ship, never mind the cancelled itinerary and diversion to plan for Port Canaveral, Great Stirrup Cay and Nassau (later ...