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Bermuda was our cruise destination. Norwegian announced right before the cruise that because of Hurricane Florence we would be rerouted to Nassau. Although we could have canceled and received our money back through our cruise insurance, we decided to go anyway. The ship stopped at Port Canaveral to refuel. We went on a disappointing shore excursion on a pontoon boat. Next the ship headed for Nassau, stopping at Great Stirrup Cay, a tiny cay owned by Norwegian. We signed up for an ecological boat excursion. Norwegian instructed us to be in their auditorium by noon for the 1PM excursion. We were there at 11:50, but mass disembarking took so long that we missed the excursion. Instead, we were on the swelteringly hot cay with nothing to do. Our money was refunded without difficulty. The experience was nonetheless frustrating. Imagine our further disappointment when it was announced that the ship was bypassing Nassau and returning to New York. Meanwhile, Bermuda had good weather the whole week. Food and service on the ship were excellent. Our cabin was nice and the cabin steward did a fine job. We could have enjoyed good food and service on land for less money. We expected Norwegian to offer some recompense. So far they have not.

Cruise to Nowhere

Norwegian Escape Cruise Review by Willisonj

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Trip Details
  • Sail Date: September 2018
  • Destination: Bermuda
Bermuda was our cruise destination. Norwegian announced right before the cruise that because of Hurricane Florence we would be rerouted to Nassau. Although we could have canceled and received our money back through our cruise insurance, we decided to go anyway. The ship stopped at Port Canaveral to refuel. We went on a disappointing shore excursion on a pontoon boat. Next the ship headed for Nassau, stopping at Great Stirrup Cay, a tiny cay owned by Norwegian. We signed up for an ecological boat excursion. Norwegian instructed us to be in their auditorium by noon for the 1PM excursion. We were there at 11:50, but mass disembarking took so long that we missed the excursion. Instead, we were on the swelteringly hot cay with nothing to do. Our money was refunded without difficulty. The experience was nonetheless frustrating. Imagine our further disappointment when it was announced that the ship was bypassing Nassau and returning to New York. Meanwhile, Bermuda had good weather the whole week.

Food and service on the ship were excellent. Our cabin was nice and the cabin steward did a fine job. We could have enjoyed good food and service on land for less money. We expected Norwegian to offer some recompense. So far they have not.
Willisonj’s Full Rating Summary
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