New Orleans to North America River American Queen Voyages Cruise Reviews
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Cruiser Rating
3.8
Average
79 reviews
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1-10 of 79 New Orleans to North America River American Queen Voyages Cruise Reviews
Review for a North America River Cruise on American Queen
mclauthe
6-10 Cruises • Age 50s
Cruised on the Mississippi River, started in New Orleans and ended in Memphis. The cruise itself was great, no complaints and enjoyed cruising with predominately an older, more mature crowd. Ship is not recommended for someone traveling with small children or teenagers. Food was excellent and crew was very accommodating for my Celiac food allergy. Menu in the fine dining was clearly marked for ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thank you for your feedback! While we are disappointed to hear about the misinformation and long wait times, we're glad that you enjoyed your Mississippi River cruise with us. We will make...
Sail Date: August 2023
Review for a North America River Cruise on American Queen
Blasto007
10+ Cruises • Age 60s
Just came back from our first river cruise aboard the "American Queen" on the Lower Mississippi..
Pros:
Fantastic staff and fellow cruisers.
Better quality food than say Carnival
All inclusive
Laid back and comfortable atmosphere.
All American speaking crew is a BIG plus as it limits communication issues.
Great Bang for the Buck!
Cons:
Boat could use better maintenance ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thank you for your feedback! We're so glad to hear that you enjoyed your time on American Queen. While we're disappointed to hear about the included shorex, boat condition, and food, we will...
Sail Date: August 2023
Review for a North America River Cruise on American Queen
Welikecruzng
10+ Cruises • Age 60s
To start with, I tried to find Minneapolis or Red Wing as the embarkation port but was unable to find it in the drop down and it wouldn't let me enter either cities.
1. We only got travel documents after our travel agent called them days before the cruise. I guess this should have been an omen.
2. The cabin had a large patio but was mostly usuable due to their being no shade from noon to ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi Welikecruzng! Thank you for taking the time to leave a review. We are disappointed to hear about the missed stops, internet situation, among other things you mentioned. We will pass the...
Sail Date: September 2022
Review for a North America River Cruise on American Queen
IamAlyce
10+ Cruises • Age 60s
American queen River cruise, NOLA to Memphis. June -26-July 4, 2022
After years of ocean voyages, we experienced our first River cruise!
One night hotel and Transfer to boat included
We booked one extra night ourselves
We had a Nola tour. On boarding day, Very good info. Three stops.
Then Transfer to ship after tour
Our buses and drivers stay with us the entire time, they drive ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello IamAlyce! Thank you for your feedback and kind words. We are glad to hear that you enjoyed your time sailing on American Queen. We hope to see you back on the river soon!...
Sail Date: June 2022
Review for a North America River Cruise on American Queen
Shortyman
10+ Cruises • Age 60s
For the first 4 days they were so short staffed that it was buffet only! So sick of eating lukewarm food and mass produced! Then they brought on enough workers to have service, at dinner only! Also all their other boats are fully staffed, heard that from a inside source.
One bartender per bar, when they were open, should have had at least two, long lines. Wine offered? Maybe 8 types, and I can ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello Shortyman! We appreciate you taking the time to leave us feedback. We are disappointed to hear that you did not enjoy many aspects of the cruise, such as the food, wine, and service. We...
Sail Date: April 2022
Traveled with disabled person
Review for a U.S.A. Cruise on American Countess
Mffthie
10+ Cruises • Age 2020s
Thought this was an interesting itinerary and a group of 10 friends booked through local travel agent. Spent an extra night in New Orleans and stayed on an extra night in Memphis at the end of the cruise. Understaffing was evident from the time of required PCR testing the night before sailing. I spent an hour in line trying to register. They had only two representatives checking ID and ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello Mffthie! Thank you for taking the time to leave a review. We are glad that you enjoyed the Peabody Hotel in Memphis and our onboard entertainment. But, we are disappointed to hear about...
Sail Date: April 2022
Traveled with disabled person
Review for a U.S.A. Cruise on American Countess
Large1937
10+ Cruises • Age 80s
We were so excited to try the new ship by American Queen. From the time we arrived to check in for our Covid test, it was so disorganized. It took forever to get through all of the procedures and seemed like personel were not prepared. Our rooms were very nice and we had a great cabin steward named Richard. We had ask for early seating at 5:30 as our party of four had issues with eating late and ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi Large1937! Thank you for your feedback. We are disappointed to hear about the food and staffing problems. We will be sure to pass your feedback along to the crew....
Sail Date: April 2022
Review for a North America River Cruise on American Countess
georgiafrlittle
10+ Cruises • Age 60s
This was our first time on AQV. We chose the Memphis to New Orleans Mississippi cruise.
We stayed at the pre-cruise included hotel, the Sheraton Downtown Memphis, which was a nice hotel directly across from the Trolly station. The trolley costs $2 to ride all day. We took the trolley to Beale Street and enjoyed the afternoon.
Breakfast is included as well, so we had a nice buffet ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello! Thank you for your feedback and kind words. We are thrilled to hear that you enjoyed your time on American Countess. We look forward to welcoming you back aboard!...
Sail Date: March 2022
Review for a U.S.A. Cruise on American Countess
DAPRiDG
6-10 Cruises • Age 60s
First time American Countess cruiser. I am a frequent traveler. Many cruises and adventures. Worst service and attitude from restaurant staff I have ever experienced. Dinner was served cold every night. If you miss lunch no food is available. Do not bother to ask them to replenish Worst experience ever and I have 5 days left. Marketing definitely misrepresented amenities online. Will never return. ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello DAPRiDG! We appreciate the feedback; however, we are disappointed to hear that you did not enjoy your experience aboard American Countess. We will pass your feedback along to the crew....
Sail Date: March 2022
Review for a North America River Cruise on American Countess
KBBinOK
10+ Cruises • Age 60s
Had experienced two paddlewheel cruises in the past and was ready to go again. The overall experience was poor this time. The worst of which was the dining experience. The staff that "greeted" us at the front desk of the dining room was rude and obviously didn't want to be there. This wasn't just one time, this was the entire cruise! Once seated, the majority of the dining staff was identical ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi KBBinOK! We are disappointed to hear that you did not have a great experience on the American Countess. We will pass your feedback along to the crew....
Sail Date: December 2021
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