RCI was tops in our cruise choices due to our prior experience. Now , it is below Holland and Princess. The reasons are the multitude changes that must be caused by the bean counters. Everything on the ship is offered at a price, the Advertisements commence from boarding to departure; in the dining room of all places and everywhere. The announcements are advertisements. There is no longer little ...
Embarkation in Miami was long and tedious, maneuvering the sea of people trying to get on board. My mother could not get her wheelchair as requested. There was a LONG line of people waiting, very few wheelchair attendants and no place to sit curbside to wait at the Port of Miami...........major faux pas. Disembarkation in Southampton was timely, easy and orderly. Wheelchair was ready and the ...
Upon embarkation at check-in it was very slow .The Rep we had at check-in seemed totally bored with her job & was not helpful when we asked questions.
Once in our stateroom we had long delay waiting for luggage delivered.
The service on board, mainly in the Sapphire Restaurant was very inconsistent, we had My Time dining and each time we experienced either good or bad service. Even Guest ...
Keep in mind that this is just my second cruise and I am not exactly a "cruise person." The idea of taking multiple cruises every year makes no sense to me at all. Anyway, we signed up for this "repositioning cruise" because the initial price was low and because the idea of crossing the Atlantic seemed like a good one. Sailing-wise, things started out fine, but the last three or so days at sea out ...
We used to sail RCCL often, but have recently switched to Celebrity. Back on RCCL due to a great itinerary, we could really see the differences. Just little things, but it will return us to Celebrity for our future cruises. Royal is just a bit too nickle and dime, and the amenities are just that much less special.
Overall: After spending the winter in the Caribbean, this Transatlantic ...
Heard good things about RC, and had tried carnival, princess and Costa. Sadly RC failed to even match any of those on all levels. :-(
Food was mediocre, and lacking in choice. Dining room food was consistently hot though, which is commendable. Not once in 14 days did we get offered pepper mill. Small thing, but telling.
TV choice was so repetitive and limited it was scandalous. They ...
Check in at Southampton was excellent, fast and efficient was able to upgrade our drinks package at the port which saved time on ship.
We were pleased with our cabin, it was a good size and we had an excellent cabin steward. I had ordered champagne and strawberries to sail away (which was a good job as the sail away party was non existent) to receive the strawberries at 8pm that night? The ...
This was my first transatlantic cruise and I loved it!!! I am only giving it a three star rating for the following reasons:
We had a balcony stateroom. The shower smelled of mildew!!! One of the drawers in the desk was full of crumbs. The toilet was stained with black marks which came with an accompanying letter that No amenities unless asked for - just two bars of soap and a "one gel does ...
We decided to opt for the cruise as we wanted to sail into Boston & New York.
Boarding at Southampton was straightforward, the staff friendly and helpful.
We chose a Junior suite on deck 9, and have no complaints about the state of the room and our SRA, Roberto "Bobby" Orr was an excellent attendant. His friend Greg Taylor, although not in our section, was also very pleasant and both engaged ...
We have cruised on RCCL for many years and although have not reached pinnacle status, we have 500+ points. We were extremely disappointed with the disorganization we observed during this cruise. The debacle in Boston was unforgivable and giving each passenger a drink ticket, added insult to injury. It was absolutely heartbreaking viewing the hundreds of elderly persons on walkers and canes ...