RCI was tops in our cruise choices due to our prior experience. Now , it is below Holland and Princess. The reasons are the multitude changes that must be caused by the bean counters. Everything on the ship is offered at a price, the Advertisements commence from boarding to departure; in the dining room of all places and everywhere. The announcements are advertisements. There is no longer little things like chocolates at night or mints or candy at the exits of the dining rooms. The elevator key pads are hard to read. The internet charges are ridiculously high. No TV programs to look at only repeated third rate comedy shows. No Fox channel. During the crossing we were without cable for TV news for four days. When most of the passengers come from USA and Canada we like to follow news at this important time. When we got it back there was only BBC for a day then CNN int'l occasionally. There were no movies on TV. Yet movie was shown at pool outside in horrible weather and ocean conditions but not inside on the tV screen. No movies in the theatre of other locations. The dancers and their programs were loud and annoying rather than pleasing. The juggler, comedian acts were super as well as the great ice performance.
All staff in the dining room and room stewards were professional and 100% helpful and pleasing. It is the ongoing new programs requesting money charges that is offensive. The ship was clean and well taking care. The port calls were fantastic.
Dining service: no small spoon or forks offered for small dishes. Food was excellent and the 11th floor food was always great with great service by the stewards. All crew were happy to please and were very helpful.
Gym: no TV at the elliptical equipment.
11th floor dining: not open between meals or late at night. What happened?
Whoever controlled the volume of announcements or music in the dining rooms ought to be shot. Extremely loud and annoying.
Lack of chocolate in deserts was apparent. Cost cutting?
Stateroom was clean and appearance good. Some towels should have been used as sheets as they would not dry and absorb water.
Charges for drinks too high and then to add 18% is insulting. Why do we pay the gratuity charge daily? Pretty soon you will charge for bathroom visits.
Please put the outside temperature and wind force on the TV channel that shows boat position.
We will chose RCI only as our last resort for our next cruise.
Robert cabin 2342. Early dining at 17:30 hours.
ps: these are not my thoughts alone but many or all of the passengers we met and spoke socially.
great port. friendly people. safe.
fantastic city. safe. great people
great port to walk in. City is clean , friendly and safe
excellent port call. friendly , safe.