Alright, let me start by saying I'm a seasoned cruiser, with more than 15 trips on my cruising resume. I've sailed with big names like Royal, NCL, Princess, and Carnival all around the globe. And hey, I gotta make it clear—I'm no Virgin employee, despite some other reviews that are clearly fake...
Embarkation went pretty smoothly, not much of a delay, and the staff managed to handle any ...
The service, even when seated at restaurants, was very bad. We bonded with many tables and groups over how poor the service was. One couple mentioned they found the "bottom" to their "bottomless" drink too many times (they were literally just sticking around to make the purchase worth it as to not spend $40/person on a single drink)
When laying out on the deck the glasses stack up and never ...
I really wanted to enjoy a trip to 4 different places, 3 of which I had never been to before: Bahamas, Dominican Republic, US Virgin Islands, and British Virgin Islands. I thought the cruise would be the perfect getaway, allowing me to visit new lands and enjoy pristine beach time, relax and enjoy the sun. Well.... The cruise was extremely boring. Yes, it should be relaxing, but if you have an ...
Cruise Experience
I want to start by saying that I know this post will “dub” me as a “Karen” because anyone who isn’t satisfied with subpar service is now called that.
I have been going on cruises for 30 years and the last five were through NCL as an adult. My prior four experiences were okay. Not bad, not great. But you get what you pay for, so I always got what I expected. This was our ...
This cruise ship was horrible and the employees were worse. There were a few nice employees, but overall they were miserable. Twice my family heard employees say “ I hate my life!” We were then subjected a terrible storm that the Captain knowingly sailed us into. The ship flooded, bars collapsed, our room was in shambles with glass broken everywhere and it took staff OVER TWELVE HOURS to come ...
I’m going to start with the positive : the bartenders , they were really good and amazing cocktails , that’s it ,my great grandmas didn’t speak English and no one spoke Spanish for them ,the boarding process was long and annoying and when getting to port getting of the ship took 2 hours ,the cabin had 3 bed not 4 and one of us had to sleep on the tiniest, most uncomfortable couch ever, that’s the ...
This was not my first time on a cruise thanks god. The only person I came across that cares about customers was Miguel at customer service. The rest generally speaking very impolite and unhelpful. I waste my money. I went on this cruise to celebrate Mother’s Day, my mom and my husband’s birthday and it was a disaster. Ice cream only one hour a day 2 stations for 4000 passengers. Room very spacious ...
Let me list the ways: 1)Embarkation: staterooms not "released" for occupancy until almost 3pm after we had endured a "red eye" flight across the country arranged by NCL, waited almost an hour for NCL transfer to ship, and had to kill 3 hours on ship with carry on luggage 2)Cabin had hair (not ours) in shower, on bath floor and on shower curtain when we checked in 3)cabins cleaned once a day I can ...
We wanted an escape and we didn’t get that. Instead we received poor service on a overcrowded ship with too many petty and rude crew members offering sub par a la carte services.
Some of the highlights my husband and I observed:
- only two banks of elevators on this massive ship caused for many traffic jams and delays
- no signage on the ship indicating where you are on the ship. Signs ...
I choose this cruise to see the Virgin Islands & DR. First, the ship was too crowded. Very, very small pool for the number of guests, I couldn't even get in and no chairs to be found. Besides the buffet, they have 3 complimentary restaurants with the same menu in all three. Food was terrible. My steak was so tough I could not cut it. The veal parm was soggy, french onion soup is a bowl with ...